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import com.spice.profitmandi.common.exception.ProfitMandiBusinessException;
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import com.spice.profitmandi.common.exception.ProfitMandiBusinessException;
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import com.spice.profitmandi.common.model.CustomRetailer;
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import com.spice.profitmandi.common.model.CustomRetailer;
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import com.spice.profitmandi.dao.entity.auth.AuthUser;
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import com.spice.profitmandi.dao.entity.auth.AuthUser;
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import com.spice.profitmandi.dao.entity.cs.*;
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import com.spice.profitmandi.dao.entity.cs.*;
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import com.spice.profitmandi.dao.entity.fofo.ActivityType;
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import com.spice.profitmandi.dao.entity.fofo.ActivityType;
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import com.spice.profitmandi.dao.enumuration.auth.CollectionRemark;
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import com.spice.profitmandi.dao.enumuration.cs.EscalationType;
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import com.spice.profitmandi.dao.enumuration.cs.EscalationType;
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import com.spice.profitmandi.dao.model.ActivityMediaModel;
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import com.spice.profitmandi.dao.model.FofoReportingModel;
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import com.spice.profitmandi.dao.model.FofoReportingModel;
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import org.springframework.stereotype.Service;
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import org.springframework.stereotype.Service;
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import java.util.List;
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import java.util.List;
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import java.util.Map;
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import java.util.Map;
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// Sends happy code to customer
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// Sends happy code to customer
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void addActivity(Ticket ticket, Activity activity);
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void addActivity(Ticket ticket, Activity activity);
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void createTicket(int fofoId, int categoryId, int subcategoryId, String message) throws ProfitMandiBusinessException;
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void createTicket(int fofoId, int categoryId, int subcategoryId, String message) throws ProfitMandiBusinessException;
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void createTicket(int fofoId, int categoryId, int subcategoryId, String message, int createdByAuthId) throws ProfitMandiBusinessException;
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void createTicketWithMedia(int fofoId, int categoryId, int subcategoryId, String message, int createdByAuthId, ActivityMediaModel selectedRecording) throws ProfitMandiBusinessException;
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void createTicketRemarkEscalation(int fofoId, int authId, int categoryId, int subcategoryId, String message, CollectionRemark remark) throws ProfitMandiBusinessException;
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void addPartnerToRegion(int regionId, List<Integer> fofoIds);
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void addPartnerToRegion(int regionId, List<Integer> fofoIds);
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Map<Integer, TicketSubCategory> getSubCategoryIdAndSubCategoryMap(List<Integer> subCategoryIds);
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Map<Integer, TicketSubCategory> getSubCategoryIdAndSubCategoryMap(List<Integer> subCategoryIds);
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Map<Integer, TicketCategory> getSubCategoryIdAndCategoryMap(List<Integer> subCategoryIds);
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Map<Integer, TicketCategory> getSubCategoryIdAndCategoryMap(List<Integer> subCategoryIds);
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