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package com.spice.profitmandi.dao.repository.cs;
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package com.spice.profitmandi.dao.repository.cs;
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import java.util.List;
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import java.util.Map;
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import java.util.Set;
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import org.springframework.stereotype.Service;
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import com.spice.profitmandi.common.exception.ProfitMandiBusinessException;
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import com.spice.profitmandi.common.exception.ProfitMandiBusinessException;
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import com.spice.profitmandi.common.model.CustomRetailer;
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import com.spice.profitmandi.common.model.CustomRetailer;
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import com.spice.profitmandi.dao.entity.auth.AuthUser;
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import com.spice.profitmandi.dao.entity.auth.AuthUser;
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import com.spice.profitmandi.dao.entity.cs.Activity;
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import com.spice.profitmandi.dao.entity.cs.Position;
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import com.spice.profitmandi.dao.entity.cs.Region;
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import com.spice.profitmandi.dao.entity.cs.Ticket;
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import com.spice.profitmandi.dao.entity.cs.*;
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import com.spice.profitmandi.dao.entity.cs.TicketAssigned;
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import com.spice.profitmandi.dao.entity.cs.TicketCategory;
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import com.spice.profitmandi.dao.entity.cs.TicketSubCategory;
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import com.spice.profitmandi.dao.entity.fofo.ActivityType;
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import com.spice.profitmandi.dao.entity.fofo.ActivityType;
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import com.spice.profitmandi.dao.enumuration.cs.EscalationType;
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import com.spice.profitmandi.dao.enumuration.cs.EscalationType;
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import org.springframework.stereotype.Service;
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import java.util.List;
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import java.util.Map;
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import java.util.Set;
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@Service
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@Service
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public interface CsService {
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public interface CsService {
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// Sends happy code to customer
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// Sends happy code to customer
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void addActivity(Ticket ticket, Activity activity);
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void addActivity(Ticket ticket, Activity activity);
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public Map<EscalationType, AuthUser> getAuthUserAndEsclationByPartnerId(int fofoId);
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public Map<EscalationType, AuthUser> getAuthUserAndEsclationByPartnerId(int fofoId);
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Activity createActivity(ActivityType activityType, String message, int createdBy);
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Activity createActivity(ActivityType activityType, String message, int createdBy);
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List<AuthUser> getAuthUserBycateggoryId(int categoryId, EscalationType escalationType);
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List<AuthUser> getAuthUserByCategoryId(int categoryId, EscalationType escalationType);
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}
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}
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