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import com.spice.profitmandi.dao.enumuration.cs.EscalationType;
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import com.spice.profitmandi.dao.enumuration.cs.EscalationType;
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@Service
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@Service
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public interface CsService {
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public interface CsService {
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	// Sends happy code to customer
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	// Sends happy code to customer
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	void addActivity(int ticketId, Activity activity);
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	void addActivity(Ticket ticket, Activity activity);
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	void createTicket(int fofoId, int categoryId, int subcategoryId, String message)
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	void createTicket(int fofoId, int categoryId, int subcategoryId, String message)
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			throws ProfitMandiBusinessException;
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			throws ProfitMandiBusinessException;
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	public void addPartnerToRegion(int regionId, List<Integer> fofoIds);
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	public void addPartnerToRegion(int regionId, List<Integer> fofoIds);
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	public Map<Integer, List<AuthUser>> getAuthUserList(List<Ticket> tickets, AuthUser authUser);
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	public Map<Integer, List<AuthUser>> getAuthUserList(List<Ticket> tickets, AuthUser authUser);
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	public void updateTicket(int categoryId, int subCategoryId, Ticket ticket) throws ProfitMandiBusinessException;
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	public void updateTicket(int categoryId, int subCategoryId, Ticket ticket) throws ProfitMandiBusinessException;
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	public void sendAssignedTicketMail(AuthUser authUser, Ticket ticket) throws ProfitMandiBusinessException;
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	public Map<String, Set<String>> getAuthUserPartnerEmailMapping();
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	public Map<String, Set<String>> getAuthUserPartnerEmailMapping();
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	public Map<String, Set<Integer>> getAuthUserPartnerIdMapping();
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	public Map<String, Set<Integer>> getAuthUserPartnerIdMapping();
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	public Map<Integer, List<Integer>> getAuthUserIdPartnerIdMapping();
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	public Map<Integer, List<Integer>> getAuthUserIdPartnerIdMapping();
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	public Map<Integer, List<Integer>> getL2L1Mapping();
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	public Map<Integer, List<Integer>> getL2L1Mapping();
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	int getAuthUserId(int categoryId, EscalationType escalationType, int fofoId);
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	int getAuthUserId(int categoryId, EscalationType escalationType, int fofoId);
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	void assignTicket(Ticket ticket) throws ProfitMandiBusinessException;
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}
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}