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	public Map<Integer, Region> getRegionIdAndRegionMap(List<Position> positions);
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	public Map<Integer, Region> getRegionIdAndRegionMap(List<Position> positions);
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	public Map<Integer, AuthUser> getTicketIdAndAuthUserMapUsingTickets(List<Ticket> tickets);
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	public Map<Integer, AuthUser> getTicketIdAndAuthUserMapUsingTickets(List<Ticket> tickets);
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	public Map<Integer,List<AuthUser>> getAuthUserList(List<Ticket> tickets,EscalationType escalationType);
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	public Map<Integer,List<AuthUser>> getAuthUserList(List<Ticket> tickets,AuthUser authUser);
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	public void updateTicket(int categoryId,int subCategoryId,Ticket ticket) throws ProfitMandiBusinessException;
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	public void updateTicket(int categoryId,int subCategoryId,Ticket ticket) throws ProfitMandiBusinessException;
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	public void sendAssignedTicketMail(AuthUser authUser,Ticket ticket) throws ProfitMandiBusinessException;
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	public void sendAssignedTicketMail(AuthUser authUser,Ticket ticket) throws ProfitMandiBusinessException;
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}
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}