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Rev 24383 Rev 24417
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	REASSIGNED("Assignee Changed"),
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	REASSIGNED("Assignee Changed"),
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	CATEGORY_CHANGED("Ticket Category Changed"),
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	CATEGORY_CHANGED("Ticket Category Changed"),
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	ESCALATED_L2("Escalted to L2"),
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	ESCALATED_L2("Escalted to L2"),
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	ESCALATED_L3("Escalated to L3"),
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	ESCALATED_L3("Escalated to L3"),
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	ESCALATED_FINAL("Final Escalation"),
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	ESCALATED_FINAL("Final Escalation"),
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	COMMUNICATION_IN("Communication to Partner"),
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	COMMUNICATION_IN("Communication by Partner"),
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	COMMUNICATION_OUT("Communication by Partner"),
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	COMMUNICATION_OUT("Communication to Partner"),
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	COMMUNICATION_INTERNAL("Internal Update"),
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	COMMUNICATION_INTERNAL("Internal Update"),
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	RESOLVED("Closed");
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	RESOLVED("Closed");
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	public static final List<ActivityType> escalationTypes = Arrays.asList(OPENED, ESCALATED_L2, ESCALATED_L3, ESCALATED_FINAL);
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	public static final List<ActivityType> escalationTypes = Arrays.asList(OPENED, ESCALATED_L2, ESCALATED_L3, ESCALATED_FINAL);
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	public static final List<ActivityType> l1ActitvityTypes = Arrays.asList(COMMUNICATION_OUT, RESOLVED, COMMUNICATION_INTERNAL);
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	public static final List<ActivityType> l1ActitvityTypes = Arrays.asList(COMMUNICATION_OUT, RESOLVED, COMMUNICATION_INTERNAL);