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Rev 32923 Rev 35567
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	public void setL4AuthUser(int l4AuthUser) {
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	public void setL4AuthUser(int l4AuthUser) {
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		this.l4AuthUser = l4AuthUser;
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		this.l4AuthUser = l4AuthUser;
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	}
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	}
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	// Escalation thresholds in WORKING days (excludes weekends)
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	public static final int L2_ESCALATION_WORKING_DAYS = 3;   // L1 -> L2 after 3 working days
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	public static final int L3_ESCALATION_WORKING_DAYS = 3;   // L2 -> L3 after 3 more working days (6 total)
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	public static final int FINAL_ESCALATION_WORKING_DAYS = 2; // L3 -> Final after 2 more working days (8 total)
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	// Legacy constants (deprecated - use working days instead)
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	@Deprecated
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	public static final int L2EscalationDays = 5;
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	public static final int L2EscalationDays = 5;
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	@Deprecated
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	public static final int L3EscalationDays = 10;
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	public static final int L3EscalationDays = 10;
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	@Deprecated
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	public static final int FinalEscalationDays = 15;
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	public static final int FinalEscalationDays = 15;
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	@Id
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	@Id
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	@Column
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	@Column
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	@GeneratedValue(strategy = GenerationType.IDENTITY)
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	@GeneratedValue(strategy = GenerationType.IDENTITY)