| Line 16... |
Line 16... |
| 16 |
</Level>
|
16 |
</Level>
|
| 17 |
</Hierarchy>
|
17 |
</Hierarchy>
|
| 18 |
</Dimension>
|
18 |
</Dimension>
|
| 19 |
<Dimension type="StandardDimension" name="Agent">
|
19 |
<Dimension type="StandardDimension" name="Agent">
|
| 20 |
<Hierarchy name="Agent" hasAll="true" allMemberName="All">
|
20 |
<Hierarchy name="Agent" hasAll="true" allMemberName="All">
|
| 21 |
<Level name="Year" column="name" type="String" uniqueMembers="true" levelType="Regular" hideMemberIf="Never">
|
21 |
<Level name="Agent" table="crm" column="name" type="String" uniqueMembers="true" levelType="Regular" hideMemberIf="Never">
|
| 22 |
</Level>
|
22 |
</Level>
|
| 23 |
</Hierarchy>
|
23 |
</Hierarchy>
|
| 24 |
</Dimension>
|
24 |
</Dimension>
|
| 25 |
<Dimension type="StandardDimension" name="Status">
|
25 |
<Dimension type="StandardDimension" name="Status">
|
| 26 |
<Hierarchy name="Status" hasAll="true" allMemberName="All">
|
26 |
<Hierarchy name="Status" hasAll="true" allMemberName="All">
|
| 27 |
<Level name="State" column="status" type="String" uniqueMembers="true" levelType="Regular" hideMemberIf="Never">
|
27 |
<Level name="State" table="crm" column="status" type="String" uniqueMembers="true" levelType="Regular" hideMemberIf="Never">
|
| 28 |
</Level>
|
28 |
</Level>
|
| 29 |
</Hierarchy>
|
29 |
</Hierarchy>
|
| 30 |
</Dimension>
|
30 |
</Dimension>
|
| 31 |
<Dimension type="StandardDimension" name="Category">
|
31 |
<Dimension type="StandardDimension" name="Category">
|
| 32 |
<Hierarchy name="Category" hasAll="true" allMemberName="All" primaryKey="id">
|
32 |
<Hierarchy name="Category" hasAll="true" allMemberName="All">
|
| 33 |
<Level name="ParentCategory" column="category" type="String" uniqueMembers="true" levelType="Regular" hideMemberIf="Never">
|
33 |
<Level name="Category" table="crm" column="category" type="String" uniqueMembers="true" levelType="Regular" hideMemberIf="Never">
|
| 34 |
</Level>
|
34 |
</Level>
|
| 35 |
</Hierarchy>
|
35 |
</Hierarchy>
|
| 36 |
</Dimension>
|
36 |
</Dimension>
|
| 37 |
<Dimension type="StandardDimension" name="Priorirty">
|
37 |
<Dimension type="StandardDimension" name="Priorirty">
|
| 38 |
<Hierarchy name="Priority" hasAll="true" allMemberName="All">
|
38 |
<Hierarchy name="Priority" hasAll="true" allMemberName="All">
|
| 39 |
<Level name="Priority" column="priority" type="String" uniqueMembers="true" levelType="Regular" hideMemberIf="Never">
|
39 |
<Level name="Priority" table="crm" column="priority" type="String" uniqueMembers="true" levelType="Regular" hideMemberIf="Never">
|
| 40 |
</Level>
|
40 |
</Level>
|
| 41 |
</Hierarchy>
|
41 |
</Hierarchy>
|
| 42 |
</Dimension>
|
42 |
</Dimension>
|
| 43 |
<Dimension type="StandardDimension" name="Ticket">
|
43 |
<Dimension type="StandardDimension" name="Ticket">
|
| 44 |
<Hierarchy name="Ticket" hasAll="true" allMemberName="All">
|
44 |
<Hierarchy name="Ticket" hasAll="true" allMemberName="All">
|
| 45 |
<Level name="Ticket" column="ticketId" type="Integer" uniqueMembers="true" levelType="Regular" hideMemberIf="Never">
|
45 |
<Level name="Ticket" table="crm" column="ticketId" type="Integer" uniqueMembers="true" levelType="Regular" hideMemberIf="Never">
|
| 46 |
</Level>
|
46 |
</Level>
|
| 47 |
</Hierarchy>
|
47 |
</Hierarchy>
|
| 48 |
</Dimension>
|
48 |
</Dimension>
|
| 49 |
<Measure name="Response Hours" column="response_hours" datatype="Integer" aggregator="avg" visible="true">
|
49 |
<Measure name="Response Hours" column="response_hours" datatype="Integer" aggregator="avg" visible="true">
|
| 50 |
</Measure>
|
50 |
</Measure>
|