WebSVN – SmartDukaan – Diff – /trunk/Website/src/main/java/in/shop2020/serving/controllers/ContactUsController.java

 package in.shop2020.serving.controllers;
-import java.io.IOException;
+import in.shop2020.crm.Activity;
+import in.shop2020.crm.ActivityType;
-import java.lang.NumberFormatException;
+import in.shop2020.crm.CRMService.Client;
-import java.util.ArrayList;
+import in.shop2020.crm.Ticket;
-import java.util.Date;
+import in.shop2020.crm.TicketCategory;
+import in.shop2020.crm.TicketPriority;
-import java.util.List;
+import in.shop2020.crm.TicketStatus;
 import in.shop2020.model.v1.order.LineItem;
 import in.shop2020.model.v1.order.Order;
+import in.shop2020.model.v1.user.User;
 import in.shop2020.model.v1.user.UserCommunicationException;
-import in.shop2020.model.v1.user.UserContextService;
 import in.shop2020.model.v1.user.UserCommunicationType;
+import in.shop2020.model.v1.user.UserContextException;
+import in.shop2020.model.v1.user.UserContextService;
-import in.shop2020.serving.controllers.BaseController;
+import in.shop2020.serving.utils.UserMessage;
+import in.shop2020.thrift.clients.CRMClient;
 import in.shop2020.thrift.clients.TransactionClient;
 import in.shop2020.thrift.clients.UserClient;
+import java.io.IOException;
-import in.shop2020.serving.utils.UserMessage;
+import java.util.ArrayList;
+import java.util.Date;
+import java.util.List;
 import org.apache.log4j.Logger;
 import org.apache.thrift.TException;
 import org.apache.thrift.transport.TTransportException;
  */
 @SuppressWarnings("serial")
 public class ContactUsController extends BaseController {
+    private static final long     CREATOR_ID = 1;
-    private String id;
+    private String                id;
-    private static Logger log = Logger.getLogger(Class.class);
+    private static Logger         log        = Logger.getLogger(Class.class);
-    private UserCommunicationType formType = null;
+    private UserCommunicationType formType   = null;
-    List<Order> orders = null;
+    List<Order>                   orders     = null;
-    List<LineItem> products = null;
+    List<LineItem>                products   = null;
-    List<Long> order_ids = null;
+    List<Long>                    order_ids  = null;
     public ContactUsController() {
         super();
+    }
     // GET /Show Form
     public String index() {
         try {
             TransactionClient transactionServiceClient = new TransactionClient();
-            in.shop2020.model.v1.order.TransactionService.Client orderClient = transactionServiceClient.getClient();
+            in.shop2020.model.v1.order.TransactionService.Client orderClient = transactionServiceClient
+                    .getClient();
-            orders = orderClient.getOrdersForCustomer(userinfo.getUserId(), 0, (new Date()).getTime(), null);
+            orders = orderClient.getOrdersForCustomer(userinfo.getUserId(), 0,
+                    (new Date()).getTime(), null);
         } catch (Exception e) {
             log.error("Unable to get the orders for the user becauase of: ", e);
+        }
         if (request.getParameter("type") != null) {
-            String requestedFormType = request.getParameter("type").toString().trim();
+            String requestedFormType = request.getParameter("type").toString()
+                    .trim();
             log.debug("Contact us requested for: " + requestedFormType);
             if (requestedFormType.equals("return")) {
                 this.formType = UserCommunicationType.RETURN_FORM;
             } else if (requestedFormType.equals("cancel")) {
                 this.formType = UserCommunicationType.ORDER_CANCELLATION;
             } else if (requestedFormType.equals("delivery")) {
+    }
     public String show() throws SecurityException, IOException {
         try {
             TransactionClient transactionServiceClient = new TransactionClient();
-            in.shop2020.model.v1.order.TransactionService.Client orderClient = transactionServiceClient.getClient();
+            in.shop2020.model.v1.order.TransactionService.Client orderClient = transactionServiceClient
+                    .getClient();
             if (id.equals("to_return")) {
-                order_ids = orderClient.getReturnableOrdersForCustomer(userinfo.getUserId(), 0);
+                order_ids = orderClient.getReturnableOrdersForCustomer(
+                        userinfo.getUserId(), 0);
             } else if (id.equals("to_cancel")) {
-                order_ids = orderClient.getCancellableOrdersForCustomer(userinfo.getUserId(), 0);
+                order_ids = orderClient.getCancellableOrdersForCustomer(
+                        userinfo.getUserId(), 0);
             } else if (id.equals("all_orders")) {
-                orders = orderClient.getOrdersForCustomer(userinfo.getUserId(), 0, (new Date()).getTime(), null);
+                orders = orderClient.getOrdersForCustomer(userinfo.getUserId(),
+, (new Date()).getTime(), null);
             } else {
                 long orderId = Integer.parseInt(id);
                 products = orderClient.getLineItemsForOrder(orderId);
+            }
         } catch (NumberFormatException e) {
     public String create() {
         long communicationType = -1;
         long orderId = -1;
         try {
-            boolean u = userinfo.isLoggedIn();
+            boolean isUserLoggedIn = userinfo.isLoggedIn();
-            long userId = u ? userinfo.getUserId() : 0;
+            long userId = isUserLoggedIn ? userinfo.getUserId() : 0;
             String email = request.getParameter("email");
-            communicationType = Integer.parseInt(request.getParameter("communication_type"));
+            communicationType = Integer.parseInt(request
+                    .getParameter("communication_type"));
             if (request.getParameter("order_id") != null) {
                 orderId = Integer.parseInt(request.getParameter("order_id"));
+            }
             String awb = request.getParameter("awb");
             String product = request.getParameter("product");
             String subject = request.getParameter("subject");
             String message = request.getParameter("message");
-            UserContextService.Client userClient = (new UserClient()).getClient();
+            UserContextService.Client userClient = (new UserClient())
+                    .getClient();
-            if (userClient.saveUserCommunication(userId, email, communicationType, orderId, awb, product, subject,
+            if (userClient.saveUserCommunication(userId, email,
-                    message)) {
+                    communicationType, orderId, awb, product, subject, message)) {
                 log.info("User Communication saved successfully!");
+            }
+            // We need to have tickets for all data communication!
+            log.info("Creating ticket!");
+            Client crmServiceClient = new CRMClient().getClient();
+            Ticket ticket = new Ticket();
+            ticket.setAirwayBillNo(awb);
+            ticket.setProductName(product);
+            ticket.setCategory(TicketCategory
+                    .findByValue((int) communicationType));
+            ticket.setDescription(subject + "-" + message);
+            if (orderId != -1) {
+                ticket.setOrderId(orderId);
+            }
+            ticket.setCreatorId(CREATOR_ID);
+            ticket.setPriority(TicketPriority.MEDIUM);
+            ticket.setStatus(TicketStatus.OPEN);
+            log.info("Creating activity!");
+            Activity activity = new Activity();
+            activity.setCreatorId(CREATOR_ID);
+            activity.setDescription("Ticket created");
+            activity.setTicketCategory(ticket.getCategory());
+            activity.setTicketDescription(ticket.getDescription());
+            activity.setTicketPriority(ticket.getPriority());
+            activity.setTicketStatus(ticket.getStatus());
+            activity.setType(ActivityType.OTHER);
+            if (isUserLoggedIn) {
+                activity.setCustomerId(userId);
+                ticket.setCustomerId(userId);
+            } else {
+                User user = userClient.getUserByEmail(email);
+                if (user != null && user.getUserId() != -1) {
+                    log.info("Found registered user for: " + email);
+                    ticket.setCustomerId(user.getUserId());
+                    activity.setCustomerId(user.getUserId());
+                } else {
+                    log.info("Setting customer email id to: " + email);
+                    ticket.setCustomerEmailId(email);
+                }
+            }
+            crmServiceClient.insertTicket(ticket, activity);
         } catch (NumberFormatException e) {
             log.error("Unable to get communication type or order id: ", e);
         } catch (TTransportException e) {
-        	log.error("Unable to initialize client: ", e);
+            log.error("Unable to initialize client: ", e);
-		} catch (UserCommunicationException e) {
+        } catch (UserCommunicationException e) {
             log.error("Unable to get communication type or order id: ", e);
-		} catch (TException e) {
+        } catch (TException e) {
-			log.error("Thrift exception: ", e);
+            log.error("Thrift exception: ", e);
+        } catch (UserContextException e) {
+            log.error("Thrift exception: ", e);
-		}
+        }
         return "success";
+    }
     public String getId() {
         return this.id;
             html.append("<option value='-1'>No Orders Found</option>");
         } else {
             html.append("<option value='-1'>Select Order ID</option>");
             for (long order_id : order_ids) {
-                html.append("<option value='" + order_id + "'>" + order_id + "</option>");
+                html.append("<option value='" + order_id + "'>" + order_id
+                        + "</option>");
+            }
+        }
         return html.toString();
+    }

Subversion Repositories SmartDukaan

(root)/trunk/Website/src/main/java/in/shop2020/serving/controllers/ContactUsController.java – Rev 3126 → 3272