WebSVN – SmartDukaan – Diff – /trunk/PyProj/src/shop2020/model/v1/order/script/ProfitMandiCrmTicketGenerator.py



        ticket.description = 'User Specified Subject :- '+ customerFeedBack.subject + ' | ' +  customerFeedBack.message
        ticket.customerEmailId = customerFeedBack.email
        if user is not None and user.userId !=-1:
            ticket.customerId = user.userId
        ticket.status = TicketStatus.OPEN
        #ticket.openDate = customerFeedBack.created
        ticket.customerMobileNumber = customerFeedBack.mobile
        ticket.customerName = customerFeedBack.customerName
        
        activity.creatorId = 1
        activity.ticketAssigneeId = ticket.assigneeId

        activity.customerEmailId = customerFeedBack.email
        if user is not None and user.userId !=-1:
            activity.customerId  = user.userId
        activity.customerName = customerFeedBack.customerName
        activity.customerMobileNumber = customerFeedBack.mobile
        #activity.creationTimestamp = customerFeedBack.created
        activity.userEmailId = customerFeedBack.email
        
        if not crmServiceClient.isAlive():
            crmServiceClient = CRMClient().get_client()
        

Subversion Repositories SmartDukaan

(root)/trunk/PyProj/src/shop2020/model/v1/order/script/ProfitMandiCrmTicketGenerator.py – Rev 14922 → 14923

Rev 14922		Rev 14923
Line 61...		Line 61...
61	`ticket.description = 'User Specified Subject :- '+ customerFeedBack.subject + ' \| ' + customerFeedBack.message`	61	`ticket.description = 'User Specified Subject :- '+ customerFeedBack.subject + ' \| ' + customerFeedBack.message`
62	`ticket.customerEmailId = customerFeedBack.email`	62	`ticket.customerEmailId = customerFeedBack.email`
63	`if user is not None and user.userId !=-1:`	63	`if user is not None and user.userId !=-1:`
64	`ticket.customerId = user.userId`	64	`ticket.customerId = user.userId`
65	`ticket.status = TicketStatus.OPEN`	65	`ticket.status = TicketStatus.OPEN`
66	`ticket.openDate = customerFeedBack.created`	66	`#ticket.openDate = customerFeedBack.created`
67	`ticket.customerMobileNumber = customerFeedBack.mobile`	67	`ticket.customerMobileNumber = customerFeedBack.mobile`
68	`ticket.customerName = customerFeedBack.customerName`	68	`ticket.customerName = customerFeedBack.customerName`
69		69
70	`activity.creatorId = 1`	70	`activity.creatorId = 1`
71	`activity.ticketAssigneeId = ticket.assigneeId`	71	`activity.ticketAssigneeId = ticket.assigneeId`
Line 78...		Line 78...
78	`activity.customerEmailId = customerFeedBack.email`	78	`activity.customerEmailId = customerFeedBack.email`
79	`if user is not None and user.userId !=-1:`	79	`if user is not None and user.userId !=-1:`
80	`activity.customerId = user.userId`	80	`activity.customerId = user.userId`
81	`activity.customerName = customerFeedBack.customerName`	81	`activity.customerName = customerFeedBack.customerName`
82	`activity.customerMobileNumber = customerFeedBack.mobile`	82	`activity.customerMobileNumber = customerFeedBack.mobile`
83	`activity.creationTimestamp = customerFeedBack.created`	83	`#activity.creationTimestamp = customerFeedBack.created`
84	`activity.userEmailId = customerFeedBack.email`	84	`activity.userEmailId = customerFeedBack.email`
85		85
86	`if not crmServiceClient.isAlive():`	86	`if not crmServiceClient.isAlive():`
87	`crmServiceClient = CRMClient().get_client()`	87	`crmServiceClient = CRMClient().get_client()`
88		88