| Line 445... |
Line 445... |
| 445 |
ticket.description = 'User Specified Subject :- '+ customerFeedBack.get('subject') + ' | ' + customerFeedBack.get('message')
|
445 |
ticket.description = 'User Specified Subject :- '+ customerFeedBack.get('subject') + ' | ' + customerFeedBack.get('message')
|
| 446 |
ticket.customerEmailId = customerFeedBack.get('email')
|
446 |
ticket.customerEmailId = customerFeedBack.get('email')
|
| 447 |
if user is not None and user.userId !=-1:
|
447 |
if user is not None and user.userId !=-1:
|
| 448 |
ticket.customerId = user.userId
|
448 |
ticket.customerId = user.userId
|
| 449 |
ticket.status = TicketStatus.OPEN
|
449 |
ticket.status = TicketStatus.OPEN
|
| 450 |
ticket.openDate = customerFeedBack.get('created')
|
450 |
ticket.openDate = to_java_date(customerFeedBack.get('created'))
|
| 451 |
ticket.customerMobileNumber = customerFeedBack.get('mobile_number')
|
451 |
ticket.customerMobileNumber = customerFeedBack.get('mobile_number')
|
| 452 |
ticket.customerName = customerFeedBack.get('customer_name')
|
452 |
ticket.customerName = customerFeedBack.get('customer_name')
|
| 453 |
activity.creatorId = 1
|
453 |
activity.creatorId = 1
|
| 454 |
activity.ticketAssigneeId = ticket.assigneeId
|
454 |
activity.ticketAssigneeId = ticket.assigneeId
|
| 455 |
activity.type = ActivityType.PROFITMANDI_CRM_APP_TICKET
|
455 |
activity.type = ActivityType.PROFITMANDI_CRM_APP_TICKET
|