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Rev 20134 Rev 20136
Line 1916... Line 1916...
1916 
                    productpricingInputs.pricing_input = value
 1916 
                    productpricingInputs.pricing_input = value
1917 
            session.commit()
1917 
            session.commit()
1918 
        return True
 1918 
        return True
1919
1919
1920 
    def willplaceorder(self,):
 1920 
    def willplaceorder(self,):
- 
 
 1921 
        self.user.status='done'
- 
 
 1922 
        self.user.modified = datetime.now()
1921 
        self.retailer.status = self.callDisposition
 1923 
        self.user.disposition=self.callDisposition
1922 
        if self.callHistory.disposition_description is None:
 1924 
        if self.callHistoryCrm.disposition_description is None:
1923 
            self.callHistory.disposition_description = 'User will place order from now'
1925 
            self.callHistoryCrm.disposition_description = 'User will place order from now'
1924 
        session.commit()
 1926 
        session.commit()
1925 
        return True
 1927 
        return True
- 
 
 1928
1926 
    def orderdiffaccount(self,):
 1929 
    def orderdiffaccount(self,):
- 
 
 1930 
        self.user.status='done'
- 
 
 1931 
        self.user.modified = datetime.now()
1927 
        self.retailer.status = self.callDisposition
 1932 
        self.user.disposition=self.callDisposition
1928 
        if self.callHistory.disposition_description is None:
 1933 
        if self.callHistoryCrm.disposition_description is None:
1929 
            self.callHistory.disposition_description = 'Placing Order from Different Account'
1934 
            self.callHistoryCrm.disposition_description = 'Placing Order from Different Account'
1930 
        session.commit()
 1935 
        session.commit()
1931 
        return True
 1936 
        return True
- 
 
 1937
1932
1938
1933 
    def businessclosed(self,):
 1939 
    def businessclosed(self,):
- 
 
 1940 
        self.user.status='done'
- 
 
 1941 
        self.user.modified = datetime.now()
1934 
        self.retailer.status = self.callDisposition
 1942 
        self.user.disposition=self.callDisposition
1935 
        if self.callHistory.disposition_description is None:
 1943 
        if self.callHistoryCrm.disposition_description is None:
1936 
            self.callHistory.disposition_description = 'Business Closed'
1944 
            self.callHistoryCrm.disposition_description = 'Business Closed'
1937 
        session.commit()
 1945 
        session.commit()
1938 
        return True
 1946 
        return True
- 
 
 1947
1939
1948
1940 
    def appuninstalled(self,):
 1949 
    def appuninstalled(self,):
- 
 
 1950 
        self.user.status='done'
- 
 
 1951 
        self.user.modified = datetime.now()
1941 
        self.retailer.status = self.callDisposition
 1952 
        self.user.disposition=self.callDisposition
1942 
        if self.callHistory.disposition_description is None:
 1953 
        if self.callHistoryCrm.disposition_description is None:
1943 
            self.callHistory.disposition_description = 'User uninstalled application'
1954 
            self.callHistoryCrm.disposition_description = 'User uninstalled application'
1944 
        session.commit()
 1955 
        a = CrmTicketDtr()
1945 
        return True
 - 
 
1946
- 
 
1947
- 
 
1948 
    def alReadyUser(self,):
 - 
 
1949 
        self.retailer.status = self.callDisposition
 - 
 
1950 
        if self.callHistory.disposition_description is None:
 - 
 
1951 
            self.callHistory.disposition_description = 'Retailer already user'
1956 
        a.addTicket(self.userId, self.callHistoryCrm.disposition_description, self.callHistoryCrm.disposition_comments)
1952 
        session.commit()
 1957 
        session.commit()
1953 
        return True
 1958 
        return True
- 
 
 1959
1954
1960
1955 
    def invalidNumber(self,):
 1961 
    def invalidNumber(self,):
1956 
        #self.retailer.status = 'retry' if self.callType == 'fresh' else 'fretry'
 - 
 
1957 
#         self.user.status='retry'
 - 
 
- 
 
 1962
1958 
        self.user.modified = datetime.now()
 1963 
        self.user.modified = datetime.now()
1959 
        if self.callDisposition == 'invalid_no':
 1964 
        if self.callDisposition == 'invalid_no':
1960 
#             self.retailer.status='failed'
 - 
 
- 
 
 1965 
 
1961 
            self.user.disposition=self.callDisposition
 1966 
            self.user.disposition=self.callDisposition
1962 
            self.callHistoryCrm.disposition_description = 'Invalid Number'
 1967 
            self.callHistoryCrm.disposition_description = 'Invalid Number'
1963 
        elif self.callDisposition == 'wrong_no':
 1968 
        elif self.callDisposition == 'wrong_no':
1964 
#             self.retailer.status='failed'
 - 
 
- 
 
 1969 
 
1965 
            self.user.disposition=self.callDisposition
 1970 
            self.user.disposition=self.callDisposition
1966 
            self.callHistoryCrm.disposition_description = 'Wrong Number'
 1971 
            self.callHistoryCrm.disposition_description = 'Wrong Number'
1967 
        elif self.callDisposition == 'hang_up':
 1972 
        elif self.callDisposition == 'hang_up':
1968 
#             self.retailer.status='failed'
 - 
 
- 
 
 1973 
 
1969 
            self.user.disposition=self.callDisposition
 1974 
            self.user.disposition=self.callDisposition
1970 
            self.callHistoryCrm.disposition_description = 'Hang Up'
 1975 
            self.callHistoryCrm.disposition_description = 'Hang Up'
1971 
        elif self.callDisposition == 'retailer_not_interested':
 1976 
        elif self.callDisposition == 'retailer_not_interested':
1972 
#             self.retailer.status='failed'
 - 
 
- 
 
 1977 
 
1973 
            self.user.disposition=self.callDisposition
 1978 
            self.user.disposition=self.callDisposition
1974 
            if self.callHistoryCrm.disposition_description is None:
 1979 
            if self.callHistoryCrm.disposition_description is None:
1975 
                self.callHistoryCrm.disposition_description = 'NA'
 1980 
                self.callHistoryCrm.disposition_description = 'NA'
1976 
            self.callHistoryCrm.disposition_description = 'Reason Retailer Not Interested ' + self.callHistoryCrm.disposition_description
 1981 
            self.callHistoryCrm.disposition_description = 'Reason Retailer Not Interested ' + self.callHistoryCrm.disposition_description
1977 
        elif self.callDisposition == 'recharge_retailer':
 1982 
        elif self.callDisposition == 'recharge_retailer':
1978 
#             self.retailer.status='failed'
 - 
 
- 
 
 1983 
 
1979 
            self.user.disposition=self.callDisposition
 1984 
            self.user.disposition=self.callDisposition
1980 
            self.callHistoryCrm.disposition_description = 'Recharge related. Not a retailer '
 1985 
            self.callHistoryCrm.disposition_description = 'Recharge related. Not a retailer '
1981 
        elif self.callDisposition == 'accessory_retailer':
 - 
 
1982 
#             self.retailer.status='failed'
 - 
 
1983 
            self.user.disposition=self.callDisposition
 - 
 
1984 
            self.callHistoryCrm.disposition_description = 'Accessory related. Not a retailer'
 - 
 
1985 
        elif self.callDisposition == 'service_center_retailer':
 1986 
        elif self.callDisposition == 'service_center_retailer':
1986 
#             self.retailer.status='failed'
 - 
 
- 
 
 1987 
 
1987 
            self.user.disposition=self.callDisposition
 1988 
            self.user.disposition=self.callDisposition
1988 
            self.callHistoryCrm.disposition_description = 'Service Center related. Not a retailer'
 1989 
            self.callHistoryCrm.disposition_description = 'Service Center related. Not a retailer'
1989 
        elif self.callDisposition == 'not_retailer':
 1990 
        elif self.callDisposition == 'not_retailer':
1990 
#             self.retailer.status='failed'
 - 
 
- 
 
 1991 
 
1991 
            self.user.disposition=self.callDisposition
 1992 
            self.user.disposition=self.callDisposition
1992 
            self.callHistoryCrm.disposition_description = 'Not a retailer'
1993 
            self.callHistoryCrm.disposition_description = 'Not a retailer'
1993 
        session.commit()
 1994 
        session.commit()
1994 
        return True
1995 
        return True
1995
1996
1996 
    def otherreason(self,):
 1997 
    def otherreason(self,):
- 
 
 1998 
        self.user.status='done'
1997 
        self.user.modified = datetime.now()
 1999 
        self.user.modified = datetime.now()
1998 
        self.user.disposition=self.callDisposition
 2000 
        self.user.disposition=self.callDisposition
1999 
        if self.callHistoryCrm.disposition_description is None:
 2001 
        if self.callHistoryCrm.disposition_description is None:
2000 
            self.callHistoryCrm.disposition_description = 'Other Reasons'
2002 
            self.callHistoryCrm.disposition_description = 'Other Reasons'
2001 
        session.commit()
 2003 
        session.commit()