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Rev 5168 Rev 5203
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                        { "sWidth": "8%" }],//priority
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                        { "sWidth": "8%" }],//priority
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        "fnDrawCallback": function() {truncateText(85);},
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        "fnDrawCallback": function() {truncateText(85);},
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        "iDisplayLength" : 10,
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        "iDisplayLength" : 10,
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        "sDom" : 'T<"clear">lfrtip',
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        "sDom" : 'T<"clear">lfrtip',
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        "oTableTools" : {
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        "oTableTools" : {
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            "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
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            "sSwfPath" : "swf/copy_cvs_xls_pdf.swf",
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            "sExtends": "csv",
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            "sFieldSeperator": "`"
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        },
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        },
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        "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
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        "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
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    });
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    });
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    return ticketsTable;
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    return ticketsTable;
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function createActivityDataTable(domId) {
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function createActivityDataTable(domId) {
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    var activityTable = $('#' + domId).dataTable({
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    var activityTable = $('#' + domId).dataTable({
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        "aaSorting" : [ [ 4, 'desc' ] ],
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        "aaSorting" : [ [ 4, 'desc' ] ],
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     "bAutoWidth": false,
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     "bAutoWidth": false,
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      "aoColumns" : [{ "sWidth": "10%" },//id
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      "aoColumns" : [{ "sWidth": "7%" },//id
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                     { "sWidth": "22%" },//activity type
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                     { "sWidth": "18%" },//activity type
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                     { "sWidth": "15%" },//description
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                     { "sWidth": "11%" },//description
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                     { "sWidth": "12%" },//timestamp
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                     { "sWidth": "11%" },//timestamp
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                     { "sWidth": "12%" },//creator
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                     { "sWidth": "12%" },//creator
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                     { "sWidth": "12%" },//customer id
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                     { "sWidth": "6%" },//customer id
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                     { "sWidth": "9%" },//ticket id
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                     { "sWidth": "7%" },//ticket id
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                     { "sWidth": "7%" },//ticket status
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                     { "sWidth": "8%" }],//category
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                     { "sWidth": "12%" },//category
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                     { "sWidth": "9%" }],//contact number
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        "iDisplayLength" : 10,
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        "iDisplayLength" : 10,
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        "sDom" : 'T<"clear">lfrtip',
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        "sDom" : 'T<"clear">lfrtip',
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        "fnDrawCallback": function() {truncateText(95);},
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        "fnDrawCallback": function() {truncateText(95);},
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        "oTableTools" : {
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        "oTableTools" : {
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            "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
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            "sSwfPath" : "swf/copy_cvs_xls_pdf.swf",
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            "sExtends": "csv",
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            "sFieldSeperator": "`"
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        },
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        },
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        "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
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        "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
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    });
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    });
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    return activityTable;
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    return activityTable;
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        }
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        }
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    });
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    });
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}
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}
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function processActivityTypeChange(activityType) {
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function processActivityTypeChange(activityType) {
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	if(activityType != "RECEIVED_CALL_FROM_CUSTOMER") {
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		$('select#common-activity-desc').hide();
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	} else {
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		$('select#common-activity-desc').show();
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	}
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    if (activityType == "SEND_EMAIL_TO_CUSTOMER") {
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    if (activityType == "SEND_EMAIL_TO_CUSTOMER") {
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        $.colorbox({
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        $.colorbox({
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            inline : true,
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            inline : true,
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            width : "775px",
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            width : "775px",
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            height : "445px",
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            height : "445px",