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Rev 3405 Rev 3422
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            #set( $ticketId = $ticket.getId() )
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            #set( $ticketId = $ticket.getId() )
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            #set($openDate = $action.convertDate($ticket.getOpenDate()))
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            #set($openDate = $action.convertDate($ticket.getOpenDate()))
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            #set($closeDate = $action.convertDate($ticket.getCloseDate()))
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            #set($closeDate = $action.convertDate($ticket.getCloseDate()))
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            <tr id="ticket-row-$ticketId">
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            <tr id="ticket-row-$ticketId">
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                <td>
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                <td>
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                    <a alt="Show Ticket Details" title="Show Ticket Details" href="#" userEmailId="$ticket.getCustomerEmailId()" userId="$action.getUserId()" ticketId="$ticketId" class="show-ticket-details">
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                    <a alt="Show Ticket Details" title="Show Ticket Details" href="#" ticketId="$ticketId" class="show-ticket-details">
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                        $ticketId
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                        $ticketId
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                    </a>
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                    </a>
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                </td>
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                </td>
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                #if(!$action.getUserId())
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                #if(!$action.getUserId())