| Line 19... |
Line 19... |
| 19 |
</tr>
|
19 |
</tr>
|
| 20 |
</thead>
|
20 |
</thead>
|
| 21 |
<tbody>
|
21 |
<tbody>
|
| 22 |
#foreach($ticket in $action.getTickets())
|
22 |
#foreach($ticket in $action.getTickets())
|
| 23 |
#set( $ticketId = $ticket.getId() )
|
23 |
#set( $ticketId = $ticket.getId() )
|
| 24 |
#set( $user = $action.getUser($ticket.getCustomerId()) )
|
- |
|
| 25 |
#set($openDate = $action.convertDate($ticket.getOpenDate()))
|
24 |
#set($openDate = $action.convertDate($ticket.getOpenDate()))
|
| 26 |
#set($closeDate = $action.convertDate($ticket.getCloseDate()))
|
25 |
#set($closeDate = $action.convertDate($ticket.getCloseDate()))
|
| 27 |
<tr id="ticket-row-$ticketId">
|
26 |
<tr id="ticket-row-$ticketId">
|
| 28 |
<td>
|
27 |
<td>
|
| 29 |
<a alt="Show Ticket Details" title="Show Ticket Details" href="#" userId="$action.getUserId()" ticketId="$ticketId" class="show-ticket-details">
|
28 |
<a alt="Show Ticket Details" title="Show Ticket Details" href="#" userEmailId="$ticket.getCustomerEmailId()" userId="$action.getUserId()" ticketId="$ticketId" class="show-ticket-details">
|
| 30 |
$ticketId
|
29 |
$ticketId
|
| 31 |
</a>
|
30 |
</a>
|
| 32 |
</td>
|
31 |
</td>
|
| - |
|
32 |
#if($ticket.getCustomerId() && $ticket.getCustomerId() != 0)
|
| - |
|
33 |
#set( $user = $action.getUser($ticket.getCustomerId()) )
|
| 33 |
<td>
|
34 |
<td>
|
| 34 |
<a alt="Show Customer Details" title="Show Customer Details" href="/crm?email=$user.getEmail()">
|
35 |
<a alt="Show Customer Details" title="Show Customer Details" href="/crm?email=$user.getEmail()">
|
| 35 |
$user.getEmail()
|
36 |
$user.getEmail()
|
| 36 |
</a>
|
37 |
</a>
|
| 37 |
</td>
|
38 |
</td>
|
| - |
|
39 |
#else
|
| - |
|
40 |
<td >$ticket.getCustomerEmailId()</td>
|
| - |
|
41 |
#end
|
| 38 |
<td >$ticket.getCategory().name()</td>
|
42 |
<td >$ticket.getCategory().name()</td>
|
| 39 |
<td title="$openDate" class="truncated-text">$openDate</td>
|
43 |
<td title="$openDate" class="truncated-text">$openDate</td>
|
| 40 |
<td class="truncated-text" title="$closeDate">$closeDate</td>
|
44 |
<td title="$closeDate" class="truncated-text">$closeDate</td>
|
| 41 |
<td class="truncated-text">
|
45 |
<td class="truncated-text">
|
| 42 |
#if($ticket.isSetAssigneeId() && $ticket.getAssigneeId() != 0)
|
46 |
#if($ticket.isSetAssigneeId() && $ticket.getAssigneeId() != 0)
|
| 43 |
$action.getAgent($ticket.getAssigneeId()).getEmailId()
|
47 |
$action.getAgent($ticket.getAssigneeId()).getEmailId()
|
| 44 |
#else
|
48 |
#else
|
| 45 |
N/A
|
49 |
N/A
|