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Rev 3947 Rev 4241
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    <table id="tickets" class="display">
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    <table id="tickets" class="display">
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        <thead>
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        <thead>
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            <tr>
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            <tr>
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                <th>Ticket Id</th>
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                <th>Ticket Id</th>
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                #if(!$action.getUserId())
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                #if(!$action.getUserId())
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                 <th>Customer Id</th>
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					<th>Customer Id</th>
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				#else
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					<th>Description</th>
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                #end
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                #end
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                <th>Category</th>
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                <th>Category</th>
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                <th>Date Opened</th>
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                <th>Date Opened</th>
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                <th>Date Closed</th>
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                <th>Date Closed</th>
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                <th>Assignee</th>
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                <th>Assignee</th>
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                #if(!$action.getUserId())
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                #if(!$action.getUserId())
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                <td>
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                <td>
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                    #if($ticket.isSetCustomerId())
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                    #if($ticket.isSetCustomerId())
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                    #set( $user = $action.getUser($ticket.getCustomerId()) )
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                    #set( $user = $action.getUser($ticket.getCustomerId()) )
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                    <a alt="Show Customer Details" title="Show Customer Details" href="/crm?email=$user.getEmail()">
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                    <a alt="Show Customer Details" title="Show Customer Details" href="/crm?email=$user.getEmail()">
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                        <span class="truncated-text">
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                        <span class="truncated-text" truncatedTextWidth="125">
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                            $user.getEmail()
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                            $user.getEmail()
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                        </span>
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                        </span>
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                    </a>
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                    </a>
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                    #else
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                    #else
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                    <span class="truncated-text">
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                    <span class="truncated-text" truncatedTextWidth="125">
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                        $ticket.getCustomerEmailId()
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                        $ticket.getCustomerEmailId()
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                    </span>
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                    </span>
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                    #end
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                    #end
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                </td>
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                </td>
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				#else
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					<td class="truncated-text" truncatedTextWidth="125">
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						$ticket.getDescription()
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					</td>
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                #end
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                #end
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                <td class="truncated-text">$ticket.getCategory().name()</td>
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                <td class="truncated-text" truncatedTextWidth="155">$ticket.getCategory().name()</td>
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                <td title="$openDate"  class="truncated-text">$openDate</td>
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                <td title="$openDate"  class="truncated-text" truncatedTextWidth="90">$openDate</td>
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                <td title="$closeDate" class="truncated-text">$closeDate</td>
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                <td title="$closeDate" class="truncated-text" truncatedTextWidth="90">$closeDate</td>
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                <td class="truncated-text">
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                <td class="truncated-text" truncatedTextWidth="85">
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                    #if($ticket.isSetAssigneeId() && $ticket.getAssigneeId() != 0)
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                    #if($ticket.isSetAssigneeId() && $ticket.getAssigneeId() != 0)
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                        $action.getAgent($ticket.getAssigneeId()).getEmailId()
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                        $action.getAgent($ticket.getAssigneeId()).getEmailId()
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                    #else
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                    #else
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                        N/A
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                        N/A
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                    #end
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                    #end