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Rev 4105 Rev 4142
Line 72... Line 72...
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            </tr>
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            </tr>
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        </table>
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        </table>
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    </form>
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    </form>
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</div>
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</div>
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#if($action.getOrders() && ($action.canVerifyCOD() || $action.canViewFailedPayments()))
 76 
#if($action.getOrders() && ($action.canVerifyCOD() || $action.canViewFailedPayments()))
77 
<h2 >Orders</h2>
 - 
 
78 
<div id="bottom-infopane-upper">
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<div id="bottom-infopane-upper">
- 
 
 78 
    <br />
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    <label class="heading">Orders</label><br />
79 
    <table id="order-table" class="display">
 80 
    <table id="order-table" class="display">
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        <thead>
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        <thead>
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            <tr>
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            <tr>
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                <th>Order Id</th>
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                <th>Order Id</th>
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                <th>Product</th>
 84 
                <th>Product</th>
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                <td>$order.getTotal_amount()</td>
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                <td>$order.getTotal_amount()</td>
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                <td>$order.getCustomer_mobilenumber()</td>
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                <td>$order.getCustomer_mobilenumber()</td>
115 
                <td class="truncated-text-for-order-table">$action.getAddress($order)</td>
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                <td class="truncated-text-for-order-table">$action.getAddress($order)</td>
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                <td class="truncated-text-for-order-table">$action.convertDate($order.getExpected_delivery_time())</td>
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                <td class="truncated-text-for-order-table">$action.convertDate($order.getExpected_delivery_time())</td>
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                #if($ticket.getCategory().name().equals("COD_VERIFICATION"))
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                #if($ticket.getCategory().name().equals("COD_VERIFICATION"))
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                <td ><input type="button" value="COD verified" ticketId="$ticketId" orderId="$orderId" orderStatus="SUBMITTED_FOR_PROCESSING" class="update-order-status"/> </td>
 119 
                <td ><input type="button" value="Verify COD" ticketId="$ticketId" orderId="$orderId" orderStatus="SUBMITTED_FOR_PROCESSING" class="update-order-status"/> </td>
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                <td ><input type="button" value="Cancel order" ticketId="$ticketId" orderId="$orderId" orderStatus="CANCELED" class="update-order-status"/> </td>
 120 
                <td ><input type="button" value="Cancel order" ticketId="$ticketId" orderId="$orderId" orderStatus="CANCELED" class="update-order-status"/> </td>
120 
                #elseif($ticket.getCategory().name().equals("DELAYED_DELIVERY"))
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                #elseif($ticket.getCategory().name().equals("DELAYED_DELIVERY"))
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                <td class="truncated-text-for-order-table">$action.convertDate($order.getPromised_delivery_time())</td>
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                <td class="truncated-text-for-order-table">$action.convertDate($order.getPromised_delivery_time())</td>
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                <td class="truncated-text-for-order-table">$order.getDelayReason().name()</td>
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                <td class="truncated-text-for-order-table">$order.getDelayReason().name()</td>
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                #end
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                #end
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            #end
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            #end
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        </tbody>
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        </tbody>
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    </table>
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    </table>
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</div>
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</div>
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#end
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#end
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<div id="bottom-infopane-lower">
- 
 
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    <br />
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<br />
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    <br />
- 
 
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    <label class="heading">Activities</label><br />
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    <table id="activity-table" class="display">
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        <thead >
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            <tr class="table-tr-header">
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                <th >Activity Id</th>
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                <th >Type</th>
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                <th >Description</th>
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                <th >Timestamp</th>
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                <th >Created by</th>
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                <th >Assignee</th>
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                <th >Category</th>
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                <th >Status</th>
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                <th >Priority</th>
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                <th >Ticket Description</th>
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                <!--th >Customer Name</th>
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                <th >Customer Email Id</th>
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                <th >Customer Mobile No</th-->
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            </tr>
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        </thead>
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        <tbody >
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        #foreach($activity in $action.getActivities())
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            #set($date = $action.convertDate($activity.getCreationTimestamp()))
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            #set($trClass = "table-tr-odd")
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            #if($velocityCount % 2 == 0)
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                #set($trClass = "table-tr-even")
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            #end
- 
 
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            <tr class="$trClass">
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                <td class="truncated-text-for-activity-table">$activity.getId()</td>
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                <td class="truncated-text-for-activity-table">$activity.getType().name()</td>
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                <td class="truncated-text-for-activity-table"><pre>$activity.getDescription()</pre></td>
- 
 
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                <td class="truncated-text-for-activity-table">$date</td>
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                <td class="truncated-text-for-activity-table">$action.getAgent($activity.getCreatorId()).getEmailId()</td>
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                #if($activity.isSetTicketAssigneeId())
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                    <td class="truncated-text-for-activity-table">$action.getAgent($activity.getTicketAssigneeId()).getEmailId()</td>
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 168 
                #else
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 169 
                    <td class="truncated-text-for-activity-table">N/A</td>
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 170 
                #end
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                <td class="truncated-text-for-activity-table">$activity.getTicketCategory().name()</td>
- 
 
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                <td class="truncated-text-for-activity-table">$activity.getTicketStatus().name()</td>
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                <td class="truncated-text-for-activity-table">$activity.getTicketPriority().name()</td>
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                <td class="truncated-text-for-activity-table">$activity.getTicketDescription()</td>
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                <!--td class="truncated-text-for-activity-table">
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                #if($activity.getCustomerName())
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                    $activity.getCustomerName()
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                #else
- 
 
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                    N/A
- 
 
 180 
                #end
- 
 
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                </td>
- 
 
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                <td class="truncated-text-for-activity-table">
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                #if($activity.getCustomerEmailId())
- 
 
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                    $activity.getCustomerEmailId()
- 
 
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                #else
- 
 
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                    N/A
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                #end
- 
 
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                </td>
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                <td class="truncated-text-for-activity-table">
- 
 
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                #if($activity.getCustomerMobileNumber())
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                    $activity.getCustomerMobileNumber()
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                #else
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                    N/A
- 
 
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                #end
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                </td-->
- 
 
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            </tr>
- 
 
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        #end
- 
 
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        </tbody>
- 
 
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    </table>
- 
 
 200 
</div>
131 
<div id="bottom-infopane-middle">
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<div id="bottom-infopane-middle">
- 
 
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    <br />
- 
 
 203 
    <br />
- 
 
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    <label class="heading">Ticket details</label><br />
132 
    <form id="update-ticket-form" ticketId="$ticketId" _method="put" method="post" action="">
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    <form id="update-ticket-form" ticketId="$ticketId" _method="put" method="post" action="">
133 
        <table>
 206 
        <table>
134 
            <colgroup>
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            <colgroup>
135 
                <col width="200px"/>
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                <col width="200px"/>
136 
                <col width="250px"/>
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                <col width="250px"/>
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                <col width="300px"/>
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                <col width="300px"/>
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            </colgroup>
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            </colgroup>
141 
            #if($ticket.isSetCustomerId())
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            #if($ticket.isSetCustomerId())
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            #set($user = $action.getUser())
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            #set($user = $action.getUser())
143 
                <tr >
 216 
                <tr >
144 
                    <td >Customer Name: </td>
 217 
                    <td class="bold">Customer Name: </td>
145 
                    <td >$user.getName()</td>
 218 
                    <td >$user.getName()</td>
146 
                    <td ></td>
 219 
                    <td ></td>
147 
                    <td >Customer Mobile No: </td>
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                    <td class="bold">Customer Mobile No: </td>
148 
                    <td >
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                    <td >
149 
                        #if($user.isSetMobileNumber())
 222 
                        #if($user.isSetMobileNumber())
150 
                            $user.getMobileNumber()
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                            $user.getMobileNumber()
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                        #else
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                        #else
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                            N/A
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                            N/A
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                        #end
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                        #end
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                    </td>
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                    </td>
155 
                </tr>
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                </tr>
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            #else
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            #else
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                <tr >
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                <tr >
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                    <td >Customer Name: </td>
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                    <td class="bold">Customer Name: </td>
159 
                    <td >
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                    <td >
160 
                        #if($ticket.isSetCustomerName())
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                        #if($ticket.isSetCustomerName())
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                            <input type="text" name="customerName" value="$ticket.getCustomerName()"/>
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                            <input type="text" name="customerName" value="$ticket.getCustomerName()"/>
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                        #else
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                        #else
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                            <input type="text" name="customerName"/>
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                            <input type="text" name="customerName"/>
164 
                        #end
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                        #end
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                    </td>
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                    </td>
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                    <td ></td>
 239 
                    <td ></td>
167 
                    <td >Customer Mobile No: </td>
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                    <td class="bold">Customer Mobile No: </td>
168 
                    <td >
 241 
                    <td >
169 
                        #if($ticket.isSetCustomerMobileNumber())
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                        #if($ticket.isSetCustomerMobileNumber())
170 
                            <input type="text" name="customerMobileNumber" value="$ticket.getCustomerMobileNumber()"/>
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                            <input type="text" name="customerMobileNumber" value="$ticket.getCustomerMobileNumber()"/>
171 
                        #else
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                        #else
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                            <input type="text" name="customerMobileNumber"/>
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                            <input type="text" name="customerMobileNumber"/>
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            </tr>
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            </tr>
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        </table>
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        </table>
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    </form>
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    </form>
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</div>
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</div>
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<br />
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<br />
292 
<h2 >Activities</h2>
 - 
 
293 
<div id="bottom-infopane-lower">
 - 
 
294 
    <table id="activity-table" class="display">
 - 
 
295 
        <thead >
 - 
 
296 
            <tr class="table-tr-header">
 - 
 
297 
                <th >Activity Id</th>
 - 
 
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                <th >Type</th>
 - 
 
299 
                <th >Description</th>
 - 
 
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                <th >Timestamp</th>
 - 
 
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                <th >Created by</th>
 - 
 
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                <th >Assignee</th>
 - 
 
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                <th >Category</th>
 - 
 
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                <th >Status</th>
 - 
 
305 
                <th >Priority</th>
 - 
 
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                <th >Ticket Description</th>
 - 
 
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                <!--th >Customer Name</th>
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                <th >Customer Email Id</th>
 - 
 
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                <th >Customer Mobile No</th-->
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            </tr>
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        </thead>
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        <tbody >
 - 
 
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        #foreach($activity in $action.getActivities())
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            #set($date = $action.convertDate($activity.getCreationTimestamp()))
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            #set($trClass = "table-tr-odd")
 - 
 
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            #if($velocityCount % 2 == 0)
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                #set($trClass = "table-tr-even")
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318 
            #end
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            <tr class="$trClass">
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                <td class="truncated-text-for-activity-table">$activity.getId()</td>
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321 
                <td class="truncated-text-for-activity-table">$activity.getType().name()</td>
 - 
 
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                <td class="truncated-text-for-activity-table"><pre>$activity.getDescription()</pre></td>
 - 
 
323 
                <td class="truncated-text-for-activity-table">$date</td>
 - 
 
324 
                <td class="truncated-text-for-activity-table">$action.getAgent($activity.getCreatorId()).getEmailId()</td>
 - 
 
325 
                #if($activity.isSetTicketAssigneeId())
 - 
 
326 
                    <td class="truncated-text-for-activity-table">$action.getAgent($activity.getTicketAssigneeId()).getEmailId()</td>
 - 
 
327 
                #else
 - 
 
328 
                    <td class="truncated-text-for-activity-table">N/A</td>
 - 
 
329 
                #end
 - 
 
330 
                <td class="truncated-text-for-activity-table">$activity.getTicketCategory().name()</td>
 - 
 
331 
                <td class="truncated-text-for-activity-table">$activity.getTicketStatus().name()</td>
 - 
 
332 
                <td class="truncated-text-for-activity-table">$activity.getTicketPriority().name()</td>
 - 
 
333 
                <td class="truncated-text-for-activity-table">$activity.getTicketDescription()</td>
 - 
 
334 
                <!--td class="truncated-text-for-activity-table">
 - 
 
335 
                #if($activity.getCustomerName())
 - 
 
336 
                    $activity.getCustomerName()
 - 
 
337 
                #else
 - 
 
338 
                    N/A
 - 
 
339 
                #end
 - 
 
340 
                </td>
 - 
 
341 
                <td class="truncated-text-for-activity-table">
 - 
 
342 
                #if($activity.getCustomerEmailId())
 - 
 
343 
                    $activity.getCustomerEmailId()
 - 
 
344 
                #else
 - 
 
345 
                    N/A
 - 
 
346 
                #end
 - 
 
347 
                </td>
 - 
 
348 
                <td class="truncated-text-for-activity-table">
 - 
 
349 
                #if($activity.getCustomerMobileNumber())
 - 
 
350 
                    $activity.getCustomerMobileNumber()
 - 
 
351 
                #else
 - 
 
352 
                    N/A
 - 
 
353 
                #end
 - 
 
354 
                </td-->
 - 
 
355 
            </tr>
 - 
 
356 
        #end
 - 
 
357 
        </tbody>
 - 
 
358 
    </table>
 - 
 
359 
</div>
 - 
 
360 
</div>
 365 
</div>
361 
#end
 366 
#end
362 
</div>
 367 
</div>
363 
<script >
 368 
<script >
364 
$(document).ready(
 369 
$(document).ready(