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        #end
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        #end
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        <br/>
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        <br/>
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        <label class="bold">Type: </label>
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        <label class="bold">Type: </label>
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        <span>$activity.getType().name()</span><br/>
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        <span>$activity.getType().name()</span><br/>
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        <label class="bold">Description: </label>
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        <label class="bold">Description: </label>
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        <div class="auto-overflow"><pre>$activity.getDescription()</pre></div><br/>
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        <pre>$activity.getDescription()</pre>
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        <br/>
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        <label class="bold">Timestamp: </label>
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        <label class="bold">Timestamp: </label>
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        <span>$action.convertDate($activity.getCreationTimestamp())</span><br/>
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        <span>$action.convertDate($activity.getCreationTimestamp())</span><br/>
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        <label class="bold">Creator: </label>
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        <label class="bold">Creator: </label>
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        <span>$action.getAgent($activity.getCreatorId()).getEmailId()</span><br/><br />
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        <span>$action.getAgent($activity.getCreatorId()).getEmailId()</span><br/><br />
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        #if(!$activity.isIsRead())
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        #if(!$activity.isIsRead())
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        <br />
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        <br />
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        #if($ticket)
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        #if($ticket)
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        <label class="bold">Ticket Id: </label>
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        <label class="bold">Ticket Id: </label>
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        <span>$ticket.getId()</span><br/>
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        <span>$ticket.getId()</span><br/>
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        <label class="bold">Ticket Description: </label>
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        <label class="bold">Ticket Description: </label>
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        <div class="auto-overflow"><pre>$ticket.getDescription()</pre></div>
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        <pre>$ticket.getDescription()</pre>
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        <br/>
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        <br/>
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        <label class="bold">Date Opened: </label>
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        <label class="bold">Date Opened: </label>
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        <span>$action.convertDate($ticket.getOpenDate())</span><br/>
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        <span>$action.convertDate($ticket.getOpenDate())</span><br/>
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        <label class="bold">Date Closed: </label>
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        <label class="bold">Date Closed: </label>
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        <span>$action.convertDate($ticket.getCloseDate())</span><br/>
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        <span>$action.convertDate($ticket.getCloseDate())</span><br/>