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Rev 4793 Rev 4854
Line 49... Line 49...
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    private static final String MAILOR_DAEMON_EMAIL_ID = "mailer-daemon@googlemail.com";
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    private static final String MAILOR_DAEMON_EMAIL_ID = "mailer-daemon@googlemail.com";
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    private static final Log log                   = LogFactory
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    private static final Log log                   = LogFactory
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                                                           .getLog(CRMEmailProcessor.class);
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                                                           .getLog(CRMEmailProcessor.class);
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    private Client           client;
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    private Client           client;
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    public void processEmail(Message message) throws MessagingException,
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    public void processEmail(Message message) throws Exception {
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            IOException, TException, UserContextException {
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        // Ignoring mails from Mailor daemon
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        // Ignoring mails from Mailor daemon
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        if (MAILOR_DAEMON_EMAIL_ID.equals(parseEmailId(message.getFrom()[0].toString()))) {
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        if (MAILOR_DAEMON_EMAIL_ID.equals(parseEmailId(message.getFrom()[0].toString()))) {
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            return;
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            return;
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        }
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        }
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    public void updateLastProcessedTimestamp(Date date) throws TException {
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    public void updateLastProcessedTimestamp(Date date) throws TException {
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        client = new CRMClient().getClient();
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        client = new CRMClient().getClient();
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        client.updateLastEmailProcessedTimestamp(date.getTime());
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        client.updateLastEmailProcessedTimestamp(date.getTime());
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    }
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    }
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    private void updateTicket(Long ticketId, Message message) {
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    private void updateTicket(Long ticketId, Message message) throws Exception {
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        try {
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        try {
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            SearchFilter searchFilter = new SearchFilter();
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            SearchFilter searchFilter = new SearchFilter();
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            searchFilter.setTicketId(ticketId);
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            searchFilter.setTicketId(ticketId);
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            client = new CRMClient().getClient();
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            client = new CRMClient().getClient();
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            List<Ticket> tickets = client.getTickets(searchFilter);
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            List<Ticket> tickets = client.getTickets(searchFilter);
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            activity.setTicketStatus(ticket.getStatus());
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            activity.setTicketStatus(ticket.getStatus());
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            client = new CRMClient().getClient();
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            client = new CRMClient().getClient();
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            client.updateTicket(ticket, activity);
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            client.updateTicket(ticket, activity);
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        } catch (TTransportException e) {
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            log.error("Could not update ticket " + ticketId + " with mail "
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                    + message, e);
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        } catch (TException e) {
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        } catch (Exception e) {
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            log.error("Could not update ticket " + ticketId + " with mail "
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                    + message, e);
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        } catch (MessagingException e) {
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            log.error("Could not update ticket " + ticketId + " with mail "
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                    + message, e);
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        } catch (IOException e) {
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            log.error("Could not update ticket " + ticketId + " with mail "
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            log.error("Could not update ticket " + ticketId + " with mail "
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                    + message, e);
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                    + message, e);
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            throw e;
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        }
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        }
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    }
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    }
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    private void createTicket(Message message) throws MessagingException,
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    private void createTicket(Message message) throws MessagingException,
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            IOException, TException, UserContextException {
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            IOException, TException, UserContextException {