Subversion Repositories SmartDukaan

Rev

Rev 4241 | Rev 4854 | Go to most recent revision | Show entire file | Ignore whitespace | Details | Blame | Last modification | View Log | RSS feed

Rev 4241 Rev 4793
Line 11... Line 11...
11 
import in.shop2020.crm.TicketCategory;
 11 
import in.shop2020.crm.TicketCategory;
12 
import in.shop2020.crm.TicketPriority;
 12 
import in.shop2020.crm.TicketPriority;
13 
import in.shop2020.crm.TicketStatus;
 13 
import in.shop2020.crm.TicketStatus;
14 
import in.shop2020.model.v1.user.User;
 14 
import in.shop2020.model.v1.user.User;
15 
import in.shop2020.model.v1.user.UserContextException;
 15 
import in.shop2020.model.v1.user.UserContextException;
- 
 
 16 
import in.shop2020.serving.auth.CRMAuthorizingRealm;
16 
import in.shop2020.thrift.clients.CRMClient;
 17 
import in.shop2020.thrift.clients.CRMClient;
17 
import in.shop2020.thrift.clients.UserClient;
 18 
import in.shop2020.thrift.clients.UserClient;
18 
import in.shop2020.util.CRMConstants;
 19 
import in.shop2020.util.CRMConstants;
19 
import java.io.File;
 20 
import java.io.File;
20 
import java.io.FileOutputStream;
 21 
import java.io.FileOutputStream;
Line 136... Line 137...
136 
            activity.setAttachments(getAttachment(message));
 137 
            activity.setAttachments(getAttachment(message));
137 
            activity.setDescription(convertMessageToText(message));
 138 
            activity.setDescription(convertMessageToText(message));
138 
 
 139 
 
139 
            if (TicketStatus.CLOSED.equals(ticket.getStatus())) {
 140 
            if (TicketStatus.CLOSED.equals(ticket.getStatus())) {
140 
                ticket.setStatus(TicketStatus.REOPEN);
 141 
                ticket.setStatus(TicketStatus.REOPEN);
- 
 
 142 
                if(CRMAuthorizingRealm.getAgent(ticket.getAssigneeId()) == null){
- 
 
 143 
                	ticket.setAssigneeId(1);
- 
 
 144 
                	activity.setTicketAssigneeId(1);
- 
 
 145 
                }
- 
 
 146
141 
            }
 147 
            }
142 
 
 148 
 
143 
            activity.setTicketStatus(ticket.getStatus());
 149 
            activity.setTicketStatus(ticket.getStatus());
144 
 
 150 
 
145 
            client = new CRMClient().getClient();
 151 
            client = new CRMClient().getClient();