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Rev 3390 Rev 3398
Line 102... Line 102...
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            activity.setTicketDescription(ticket.getDescription());
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            activity.setTicketDescription(ticket.getDescription());
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            activity.setTicketPriority(ticket.getPriority());
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            activity.setTicketPriority(ticket.getPriority());
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            activity.setTicketStatus(ticket.getStatus());
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            activity.setTicketStatus(ticket.getStatus());
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            activity.setType(ActivityType.RECEIVED_EMAIL_FROM_CUSTOMER);
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            activity.setType(ActivityType.RECEIVED_EMAIL_FROM_CUSTOMER);
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            activity.setCreatorId(CRMConstants.ADMIN_AGENT_ID);
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            activity.setCreatorId(CRMConstants.ADMIN_AGENT_ID);
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            activity.setIsRead(false);
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            if (ticket.isSetCustomerId()) {
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            if (ticket.isSetCustomerId()) {
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                activity.setCustomerId(ticket.getCustomerId());
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                activity.setCustomerId(ticket.getCustomerId());
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            }
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            }
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Line 161... Line 162...
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        activity.setTicketDescription(ticket.getDescription());
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        activity.setTicketDescription(ticket.getDescription());
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        activity.setTicketPriority(ticket.getPriority());
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        activity.setTicketPriority(ticket.getPriority());
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        activity.setTicketStatus(ticket.getStatus());
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        activity.setTicketStatus(ticket.getStatus());
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        activity.setType(ActivityType.RECEIVED_EMAIL_FROM_CUSTOMER);
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        activity.setType(ActivityType.RECEIVED_EMAIL_FROM_CUSTOMER);
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        activity.setCreatorId(CRMConstants.ADMIN_AGENT_ID);
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        activity.setCreatorId(CRMConstants.ADMIN_AGENT_ID);
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        activity.setIsRead(false);
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        client = new CRMClient().getClient();
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        client = new CRMClient().getClient();
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        client.insertTicket(ticket, activity);
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        client.insertTicket(ticket, activity);
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    }
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    }
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