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Rev 14882 Rev 14898
Line 187... Line 187...
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            ticket.setCategory(TicketCategory.Bulk_Order_ENQUIRY);
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            ticket.setCategory(TicketCategory.Bulk_Order_ENQUIRY);
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        }
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        }
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        else{
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        else{
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        	if(emailToIds.contains("help@profitmandi.com")){
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        	if(emailToIds.contains("help@profitmandi.com")){
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        		ticket.setCategory(TicketCategory.PROFITMANDI_OTHER);
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        		ticket.setCategory(TicketCategory.PROFITMANDI_OTHER);
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        		ticket.setAssigneeId(34);
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        	} else {
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        	} else {
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        		ticket.setCategory(TicketCategory.OTHER);
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        		ticket.setCategory(TicketCategory.OTHER);
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        	}
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        	}
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        }
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        }
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        String customerEmailId = parseEmailId(message.getFrom()[0].toString());
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        String customerEmailId = parseEmailId(message.getFrom()[0].toString());
Line 221... Line 222...
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        activity.setTicketCategory(ticket.getCategory());
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        activity.setTicketCategory(ticket.getCategory());
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        activity.setTicketDescription(ticket.getDescription());
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        activity.setTicketDescription(ticket.getDescription());
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        activity.setTicketPriority(ticket.getPriority());
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        activity.setTicketPriority(ticket.getPriority());
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        activity.setTicketStatus(ticket.getStatus());
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        activity.setTicketStatus(ticket.getStatus());
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        activity.setType(ActivityType.RECEIVED_EMAIL_FROM_CUSTOMER);
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        activity.setType(ActivityType.RECEIVED_EMAIL_FROM_CUSTOMER);
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        if(emailToIds.contains("help@profitmandi.com")){
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        	activity.setTicketAssigneeId(34);
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        }
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        activity.setCreatorId(CRMConstants.ADMIN_AGENT_ID);
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        activity.setCreatorId(CRMConstants.ADMIN_AGENT_ID);
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        activity.setIsRead(false);
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        activity.setIsRead(false);
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        client = new CRMClient().getClient();
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        client = new CRMClient().getClient();
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        client.insertTicket(ticket, activity);
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        client.insertTicket(ticket, activity);