WebSVN – SmartDukaan – Diff – /trunk/Crm/src/main/java/in/shop2020/util/CRMEmailProcessor.java



    	}        
        if (getEmailType().equalsIgnoreCase("BulkEmail")){
            ticket.setCategory(TicketCategory.Bulk_Order_ENQUIRY);
        }
        else{
        	if(emailToIds.contains("help@smartdukaan.com")){
        		ticket.setCategory(TicketCategory.PROFITMANDI_OTHER);
        	} else {
        		ticket.setCategory(TicketCategory.OTHER);
        	}
        }

            ticket.setCustomerEmailId(customerEmailId);
        } else {
            ticket.setCustomerId(user.getUserId());
        }
 
        if(emailToIds.contains("help@smartdukaan.com")){
        	ticket.setCustomerEmailId(customerEmailId);
        	if(user != null && user.getUserId() != -1)
        		ticket.setCustomerId(user.getUserId());
        }
        ticket.setDescription(description);

        activity.setTicketCategory(ticket.getCategory());
        activity.setTicketDescription(ticket.getDescription());
        activity.setTicketPriority(ticket.getPriority());
        activity.setTicketStatus(ticket.getStatus());
        activity.setType(ActivityType.RECEIVED_EMAIL_FROM_CUSTOMER);
        if(emailToIds.contains("help@smartdukaan.com")){
        	activity.setTicketAssigneeId(34);
        }
        activity.setCreatorId(CRMConstants.ADMIN_AGENT_ID);
        activity.setIsRead(false);
 

Subversion Repositories SmartDukaan

(root)/trunk/Crm/src/main/java/in/shop2020/util/CRMEmailProcessor.java – Rev 16348 → 23839

Rev 16348		Rev 23839
Line 185...		Line 185...
185	`}`	185	`}`
186	`if (getEmailType().equalsIgnoreCase("BulkEmail")){`	186	`if (getEmailType().equalsIgnoreCase("BulkEmail")){`
187	`ticket.setCategory(TicketCategory.Bulk_Order_ENQUIRY);`	187	`ticket.setCategory(TicketCategory.Bulk_Order_ENQUIRY);`
188	`}`	188	`}`
189	`else{`	189	`else{`
190	`if(emailToIds.contains("help@profitmandi.com")){`	190	`if(emailToIds.contains("help@smartdukaan.com")){`
191	`ticket.setCategory(TicketCategory.PROFITMANDI_OTHER);`	191	`ticket.setCategory(TicketCategory.PROFITMANDI_OTHER);`
192	`} else {`	192	`} else {`
193	`ticket.setCategory(TicketCategory.OTHER);`	193	`ticket.setCategory(TicketCategory.OTHER);`
194	`}`	194	`}`
195	`}`	195	`}`
Line 203...		Line 203...
203	`ticket.setCustomerEmailId(customerEmailId);`	203	`ticket.setCustomerEmailId(customerEmailId);`
204	`} else {`	204	`} else {`
205	`ticket.setCustomerId(user.getUserId());`	205	`ticket.setCustomerId(user.getUserId());`
206	`}`	206	`}`
207		207
208	`if(emailToIds.contains("help@profitmandi.com")){`	208	`if(emailToIds.contains("help@smartdukaan.com")){`
209	`ticket.setCustomerEmailId(customerEmailId);`	209	`ticket.setCustomerEmailId(customerEmailId);`
210	`if(user != null && user.getUserId() != -1)`	210	`if(user != null && user.getUserId() != -1)`
211	`ticket.setCustomerId(user.getUserId());`	211	`ticket.setCustomerId(user.getUserId());`
212	`}`	212	`}`
213	`ticket.setDescription(description);`	213	`ticket.setDescription(description);`
Line 221...		Line 221...
221	`activity.setTicketCategory(ticket.getCategory());`	221	`activity.setTicketCategory(ticket.getCategory());`
222	`activity.setTicketDescription(ticket.getDescription());`	222	`activity.setTicketDescription(ticket.getDescription());`
223	`activity.setTicketPriority(ticket.getPriority());`	223	`activity.setTicketPriority(ticket.getPriority());`
224	`activity.setTicketStatus(ticket.getStatus());`	224	`activity.setTicketStatus(ticket.getStatus());`
225	`activity.setType(ActivityType.RECEIVED_EMAIL_FROM_CUSTOMER);`	225	`activity.setType(ActivityType.RECEIVED_EMAIL_FROM_CUSTOMER);`
226	`if(emailToIds.contains("help@profitmandi.com")){`	226	`if(emailToIds.contains("help@smartdukaan.com")){`
227	`activity.setTicketAssigneeId(34);`	227	`activity.setTicketAssigneeId(34);`
228	`}`	228	`}`
229	`activity.setCreatorId(CRMConstants.ADMIN_AGENT_ID);`	229	`activity.setCreatorId(CRMConstants.ADMIN_AGENT_ID);`
230	`activity.setIsRead(false);`	230	`activity.setIsRead(false);`
231		231