| Line 62... |
Line 62... |
| 62 |
return agentIds;
|
62 |
return agentIds;
|
| 63 |
}
|
63 |
}
|
| 64 |
};
|
64 |
};
|
| 65 |
|
65 |
|
| 66 |
public static enum CODCancelMatrix {
|
66 |
public static enum CODCancelMatrix {
|
| 67 |
INVALID_CONTACT_DETAILS("Contact details provided are false or unreachable"),
|
67 |
INVALID_ADDRESS_PIN_CODE_PHONE("Address/PinCode/Phone number provided by customer"),
|
| 68 |
CUSTOMER_NOT_RESPONDING("Customer is not responding to mails and calls"),
|
68 |
NOT_PICKING("Customer is not picking the call"),
|
| - |
|
69 |
NOT_REACHABLE_SWITCHED_OFF("Customer number is not reachable or switched off"),
|
| 69 |
LOWER_PRICE_AVAILABLE_ELSEWHERE("Customer getting better price elsewhere"),
|
70 |
LOWER_PRICE_AVAILABLE_ELSEWHERE("Customer getting better price elsewhere"),
|
| 70 |
CUSTOMER_TESTING_WEBSITE("Customer is testing the site"),
|
71 |
CUSTOMER_TESTING_WEBSITE("Customer is testing the site"),
|
| 71 |
DUPLICATE_BOOKING("Customer booked an order twice by mistake"),
|
72 |
DUPLICATE_BOOKING("Customer booked an order twice by mistake"),
|
| 72 |
DEALER_ORDER("Order was place by a dealer"),
|
73 |
DEALER_ORDER("Order was place by a dealer"),
|
| 73 |
OUT_OF_STOCK("Ordered item is out of stock"),
|
74 |
OUT_OF_STOCK("Ordered item is out of stock"),
|
| Line 76... |
Line 77... |
| 76 |
WANT_SOME_OTHER_PRODUCT("Customer wants to buy different product"),
|
77 |
WANT_SOME_OTHER_PRODUCT("Customer wants to buy different product"),
|
| 77 |
PLACED_ANOTHER_ORDER("Customer has placed another order buying different product"),
|
78 |
PLACED_ANOTHER_ORDER("Customer has placed another order buying different product"),
|
| 78 |
USER_WANTS_DELAYED_DELIVERY("Customer wants order to be delivered after promised and expected date"),
|
79 |
USER_WANTS_DELAYED_DELIVERY("Customer wants order to be delivered after promised and expected date"),
|
| 79 |
COLOR_OUT_OF_STOCK("Order Item(s) not present in the requested color"),
|
80 |
COLOR_OUT_OF_STOCK("Order Item(s) not present in the requested color"),
|
| 80 |
CUSTOMER_WANTS_OPEN_DELIVERY("Customer wants to pay money after seeing the product"),
|
81 |
CUSTOMER_WANTS_OPEN_DELIVERY("Customer wants to pay money after seeing the product"),
|
| 81 |
LOW_INVENTORY("Cancelled due to Low inventory"),
|
- |
|
| 82 |
OTHER("Order cancelled because of some miscellaneous reason");
|
82 |
OTHER("Order cancelled because of some miscellaneous reason");
|
| 83 |
|
83 |
|
| 84 |
private String description;
|
84 |
private String description;
|
| 85 |
|
85 |
|
| 86 |
CODCancelMatrix(String description) {
|
86 |
CODCancelMatrix(String description) {
|