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Rev 4452 Rev 4484
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    public static final String CRM_SUBJECT_PREFIX_FOR_TICKET_ID = "Saholic#";
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    public static final String CRM_SUBJECT_PREFIX_FOR_TICKET_ID = "Saholic#";
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    public static final long   ADMIN_AGENT_ID   = 1;
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    public static final long   ADMIN_AGENT_ID   = 1;
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    public static final int DESCRIPTION_MAX_WIDTH = 1900;
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    public static final int DESCRIPTION_MAX_WIDTH = 1900;
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    public static final List<OrderStatus> failedStatusList = Arrays.asList(new OrderStatus[] {
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    public static final List<OrderStatus> failedStatusList = Arrays.asList(new OrderStatus[] {
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            OrderStatus.SALES_RET_RESHIPPED,
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            OrderStatus.RTO_RESHIPPED,
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            OrderStatus.PAYMENT_FAILED,
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            OrderStatus.PAYMENT_FAILED,
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            OrderStatus.SALES_RET_REFUNDED,
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            OrderStatus.RTO_REFUNDED,
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            OrderStatus.DOA_INVALID_REFUNDED,
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            OrderStatus.DOA_INVALID_REFUNDED,
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            OrderStatus.DOA_INVALID_RESHIPPED,
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            OrderStatus.DOA_INVALID_RESHIPPED,
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            OrderStatus.DOA_VALID_REFUNDED,
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            OrderStatus.DOA_VALID_REFUNDED,
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            OrderStatus.DOA_VALID_RESHIPPED,
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            OrderStatus.DOA_VALID_RESHIPPED,
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            OrderStatus.REFUNDED,
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            OrderStatus.REFUNDED,