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 * @author mandeep
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 * @author mandeep
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 *
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 *
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 * Class containing constants used across CRM
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 * Class containing constants used across CRM
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 */
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 */
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public class CRMConstants {
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public class CRMConstants {
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    public static final String ATTACHMENTS_ARCHIVE_DIR = "/var/crm/archive/";
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    public static final String CRM_EMAIL_SENDOR = "help@saholic.com";
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    public static final String CRM_EMAIL_SENDOR = "help@saholic.com";
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    public static final String CRM_EMAIL_TYPE   = "CRMInfo";
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    public static final String CRM_EMAIL_TYPE   = "CRMInfo";
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    public static final String CRM_SUBJECT_PREFIX_FOR_TICKET_ID = "Saholic#";
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    public static final String CRM_SUBJECT_PREFIX_FOR_TICKET_ID = "Saholic#";
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    public static final long   ADMIN_AGENT_ID   = 1;
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    public static final long   ADMIN_AGENT_ID   = 1;
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    public static final int DESCRIPTION_MAX_WIDTH = 1900;
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    public static final int DESCRIPTION_MAX_WIDTH = 1900;
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        public List<Integer> getAgentIds() {
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        public List<Integer> getAgentIds() {
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            return agentIds;
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            return agentIds;
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        }
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        }
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    };
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    };
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    public static enum CODCancelMatrix {
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        INVALID_CONTACT_DETAILS("Contact details provided are false or unreachable"),
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        LOWER_PRICE_AVAILABLE_ELSEWHERE("Customer getting better price elsewhere"),
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        CUSTOMER_TESTING_WEBSITE("Customer is testing the site"),
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        DUPLICATE_BOOKING("Customer booked an order twice by mistake"),
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        DEALER_ORDER("Order was place by a dealer"),
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        OUT_OF_STOCK("Ordered item is out of stock"),
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        CUSTOMER_NOT_INTERESTED("Customer not interested for some other reason");
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        private String description;
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        CODCancelMatrix(String description) {
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            this.description = description;
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        }
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        public String getDescription() {
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            return description;
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        }
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    };
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}
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}