| Line 405... |
Line 405... |
| 405 |
}
|
405 |
}
|
| 406 |
ticket.setDescription("Creating ticket for Cancellation Request Received, Reason : " + cancelReason + " : " + plainTextbody);
|
406 |
ticket.setDescription("Creating ticket for Cancellation Request Received, Reason : " + cancelReason + " : " + plainTextbody);
|
| 407 |
ticket.setCreatorId(creatorId);
|
407 |
ticket.setCreatorId(creatorId);
|
| 408 |
ticket.setStatus(TicketStatus.OPEN);
|
408 |
ticket.setStatus(TicketStatus.OPEN);
|
| 409 |
ticket.setPriority(TicketPriority.HIGH);
|
409 |
ticket.setPriority(TicketPriority.HIGH);
|
| - |
|
410 |
ticket.setAssigneeId(51);
|
| 410 |
ticket.setCategory(TicketCategory.ORDER_CANCELLATION);
|
411 |
ticket.setCategory(TicketCategory.ORDER_CANCELLATION);
|
| 411 |
ticket.setOrderId(orderId);
|
412 |
ticket.setOrderId(orderId);
|
| 412 |
|
413 |
|
| 413 |
Activity activity = new Activity();
|
414 |
Activity activity = new Activity();
|
| 414 |
activity.setDescription("Creating Ticket");
|
415 |
activity.setDescription("Creating Ticket");
|
| Line 416... |
Line 417... |
| 416 |
activity.setTicketPriority(TicketPriority.HIGH);
|
417 |
activity.setTicketPriority(TicketPriority.HIGH);
|
| 417 |
activity.setTicketStatus(TicketStatus.OPEN);
|
418 |
activity.setTicketStatus(TicketStatus.OPEN);
|
| 418 |
activity.setCreatorId(creatorId);
|
419 |
activity.setCreatorId(creatorId);
|
| 419 |
activity.setTicketDescription("Creating ticket for Cancellation Request Received, Reason : " + cancelReason + " : " + plainTextbody);
|
420 |
activity.setTicketDescription("Creating ticket for Cancellation Request Received, Reason : " + cancelReason + " : " + plainTextbody);
|
| 420 |
activity.setTicketCategory(TicketCategory.ORDER_CANCELLATION);
|
421 |
activity.setTicketCategory(TicketCategory.ORDER_CANCELLATION);
|
| - |
|
422 |
activity.setTicketAssigneeId(51);
|
| 421 |
|
423 |
|
| 422 |
ticket.setCustomerId(order.getCustomer_id());
|
424 |
ticket.setCustomerId(order.getCustomer_id());
|
| 423 |
activity.setCustomerId(order.getCustomer_id());
|
425 |
activity.setCustomerId(order.getCustomer_id());
|
| 424 |
ticket.setCustomerName(order.getCustomer_name());
|
426 |
ticket.setCustomerName(order.getCustomer_name());
|
| 425 |
activity.setCustomerName(order.getCustomer_name());
|
427 |
activity.setCustomerName(order.getCustomer_name());
|