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Rev 4267 Rev 4277
Line 127... Line 127...
127 
                    log.error("Could not fetch user details", e);
 127 
                    log.error("Could not fetch user details", e);
128 
                }
 128 
                }
129 
            }
 129 
            }
130 
 
 130 
 
131 
            customerEmailId = ticket.getCustomerEmailId();
 131 
            customerEmailId = ticket.getCustomerEmailId();
- 
 
 132
- 
 
 133 
            if (TicketCategory.ORDER_CANCELLATION.equals(ticket.getCategory())) {
- 
 
 134 
                log.info("Fetching orders for " + ticket.getCustomerId());
- 
 
 135 
                orders = new ArrayList<Order>();
- 
 
 136 
                transactionServiceClient = new TransactionClient().getClient();
- 
 
 137 
                Order order = transactionServiceClient.getOrder(ticket.getOrderId());
- 
 
 138 
                log.info("Processing Order: " + order);
- 
 
 139 
                orders.add(order);
- 
 
 140 
            }
132 
 
 141 
 
133 
            if (TicketCategory.COD_VERIFICATION.equals(ticket.getCategory())) {
 142 
            if (TicketCategory.COD_VERIFICATION.equals(ticket.getCategory())) {
134 
                log.info("Fetching orders for " + ticket.getCustomerId());
 143 
                log.info("Fetching orders for " + ticket.getCustomerId());
135 
                orders = new ArrayList<Order>();
 144 
                orders = new ArrayList<Order>();
136 
                transactionServiceClient = new TransactionClient().getClient();
 145 
                transactionServiceClient = new TransactionClient().getClient();
Line 554... Line 563...
554 
 
 563 
 
555 
        log.info("Returning false from pendingCODOrders() for " + customerId);
 564 
        log.info("Returning false from pendingCODOrders() for " + customerId);
556 
        return false;
 565 
        return false;
557 
    }
 566 
    }
558 
 
 567 
 
559 
    public String updateOrderStatus() throws NumberFormatException,
 568 
    public String updateOrderStatus() {
- 
 
 569 
        long creatorId;
560 
            TransactionServiceException, TException {
 570 
        OrderStatus orderStatusEnum = null;
- 
 
 571 
        try {
561 
        long creatorId = CRMAuthorizingRealm.getAgent(currentAgentEmailId)
 572 
            creatorId = CRMAuthorizingRealm.getAgent(currentAgentEmailId).getId();
- 
 
 573
- 
 
 574 
            if(orderStatus.equals("DENY_CANCEL_REQUEST")) {
- 
 
 575 
                transactionServiceClient = new TransactionClient().getClient();
- 
 
 576 
                transactionServiceClient.markOrderCancellationRequestDenied(Long.parseLong(orderId));
562 
                .getId();
 577 
            }
563 
 
 578 
 
564 
        OrderStatus orderStatusEnum = OrderStatus.valueOf(orderStatus);
 - 
 
565 
        transactionServiceClient = new TransactionClient().getClient();
 579 
            else {
566 
 
 580 
 
- 
 
 581 
                orderStatusEnum = OrderStatus.valueOf(orderStatus);
- 
 
 582 
                transactionServiceClient = new TransactionClient().getClient();
- 
 
 583 
 
567 
        if (OrderStatus.SUBMITTED_FOR_PROCESSING.equals(orderStatusEnum)) {
 584 
                if (OrderStatus.SUBMITTED_FOR_PROCESSING.equals(orderStatusEnum)) {
568 
            transactionServiceClient.verifyOrder(Long.parseLong(orderId));
 585 
                    transactionServiceClient.verifyOrder(Long.parseLong(orderId));
569 
        }
 586 
                }
570 
        else if (OrderStatus.CANCELED.equals(orderStatusEnum)) {
 587 
                else if (OrderStatus.CANCELED.equals(orderStatusEnum)) {
571 
            transactionServiceClient.refundOrder(Long.parseLong(orderId), currentAgentEmailId, cancelReason);
 588 
                    transactionServiceClient.refundOrder(Long.parseLong(orderId), currentAgentEmailId, cancelReason);
- 
 
 589 
                }
- 
 
 590 
                else if (OrderStatus.CANCEL_REQUEST_CONFIRMED.equals(orderStatusEnum)) {
- 
 
 591 
                    transactionServiceClient.markOrderCancellationRequestConfirmed(Long.parseLong(orderId));
572 
        }
 592 
                }
573 
        else {
 593 
                else {
574 
            throw new UnsupportedOperationException("Cannot update status of orderId: " + orderId + " to: " + orderStatus);
 594 
                    throw new UnsupportedOperationException("Cannot update status of orderId: " + orderId + " to: " + orderStatus);
- 
 
 595 
                }
575 
        }
 596 
            }
- 
 
 597
- 
 
 598 
            SearchFilter searchFilter = new SearchFilter();
- 
 
 599 
            searchFilter.setTicketId(Long.parseLong(id));
- 
 
 600 
            crmServiceClient = new CRMClient().getClient();
- 
 
 601 
            Ticket ticket = crmServiceClient.getTickets(searchFilter).get(0);
- 
 
 602 
 
- 
 
 603 
            // Inserting activity
- 
 
 604 
            Activity activity = new Activity();
- 
 
 605 
            activity.setDescription("Status updated for Order Id: " + orderId
- 
 
 606 
                    + " to " + orderStatus + ", Reason: " + cancelReason + body);
- 
 
 607 
            activity.setType(ActivityType.OTHER);
- 
 
 608 
            activity.setTicketPriority(ticket.getPriority());
- 
 
 609 
            activity.setTicketStatus(ticket.getStatus());
- 
 
 610 
            activity.setCreatorId(creatorId);
- 
 
 611 
            activity.setTicketCategory(ticket.getCategory());
- 
 
 612 
            activity.setTicketDescription(ticket.getDescription());
- 
 
 613 
            activity.setCustomerId(ticket.getCustomerId());
- 
 
 614 
            activity.setTicketAssigneeId(ticket.getAssigneeId());
576 
 
 615 
 
577 
        SearchFilter searchFilter = new SearchFilter();
 - 
 
578 
        searchFilter.setTicketId(Long.parseLong(id));
 - 
 
579 
        crmServiceClient = new CRMClient().getClient();
 616 
            crmServiceClient = new CRMClient().getClient();
580 
        Ticket ticket = crmServiceClient.getTickets(searchFilter).get(0);
 617 
            crmServiceClient.updateTicket(ticket, activity);
581 
 
 - 
 
582 
        // Inserting activity
 - 
 
583 
        Activity activity = new Activity();
 - 
 
584 
        activity.setDescription("Status updated for Order Id: " + orderId
 - 
 
585 
                + " to " + orderStatus + ", Reason: " + cancelReason + body);
 - 
 
586 
        activity.setType(ActivityType.OTHER);
 - 
 
587 
        activity.setTicketPriority(ticket.getPriority());
 - 
 
588 
        activity.setTicketStatus(ticket.getStatus());
 - 
 
589 
        activity.setCreatorId(creatorId);
 - 
 
590 
        activity.setTicketCategory(ticket.getCategory());
 - 
 
591 
        activity.setTicketDescription(ticket.getDescription());
 - 
 
592 
        activity.setCustomerId(ticket.getCustomerId());
 - 
 
593 
        activity.setTicketAssigneeId(ticket.getAssigneeId());
 - 
 
594 
 
 618 
 
- 
 
 619 
        } catch (TException e) {
- 
 
 620 
            log.info("Thrift exception", e);
- 
 
 621 
        } catch (NumberFormatException e) {
595 
        crmServiceClient = new CRMClient().getClient();
 622 
            log.info("Could not convert to long", e);
596 
        crmServiceClient.updateTicket(ticket, activity);
 623 
        } catch (TransactionServiceException e) {
- 
 
 624 
            log.info("Transaction client exception", e);
- 
 
 625 
        }
597 
 
 626 
 
598 
        return edit();
 627 
        return edit();
599 
    }
 628 
    }
600 
 
 629
601 
    public User getUser(Long userId) {
 630 
    public User getUser(Long userId) {
602 
        User user = null;
 631 
        User user = null;
603 
 
 632 
 
604 
        try {
 633 
        try {
605 
            userContextServiceClient = new UserClient().getClient();
 634 
            userContextServiceClient = new UserClient().getClient();