Subversion Repositories SmartDukaan

Rev

Rev 17083 | Rev 17198 | Go to most recent revision | Show entire file | Ignore whitespace | Details | Blame | Last modification | View Log | RSS feed

Rev 17083 Rev 17196
Line 9... Line 9...
9 
import in.shop2020.crm.SearchFilter;
 9 
import in.shop2020.crm.SearchFilter;
10 
import in.shop2020.crm.Ticket;
 10 
import in.shop2020.crm.Ticket;
11 
import in.shop2020.crm.TicketCategory;
 11 
import in.shop2020.crm.TicketCategory;
12 
import in.shop2020.crm.TicketPriority;
 12 
import in.shop2020.crm.TicketPriority;
13 
import in.shop2020.crm.TicketStatus;
 13 
import in.shop2020.crm.TicketStatus;
14 
import in.shop2020.util.SendGrid;
 - 
 
15 
import in.shop2020.model.v1.order.Attribute;
 14 
import in.shop2020.model.v1.order.Attribute;
16 
import in.shop2020.model.v1.order.LineItem;
 15 
import in.shop2020.model.v1.order.LineItem;
17 
import in.shop2020.model.v1.order.Order;
 16 
import in.shop2020.model.v1.order.Order;
18 
import in.shop2020.model.v1.order.OrderStatus;
 17 
import in.shop2020.model.v1.order.OrderStatus;
19 
import in.shop2020.model.v1.order.Transaction;
 18 
import in.shop2020.model.v1.order.Transaction;
Line 31... Line 30...
31 
import in.shop2020.thrift.clients.TransactionClient;
 30 
import in.shop2020.thrift.clients.TransactionClient;
32 
import in.shop2020.thrift.clients.UserClient;
 31 
import in.shop2020.thrift.clients.UserClient;
33 
import in.shop2020.util.CRMConstants;
 32 
import in.shop2020.util.CRMConstants;
34 
import in.shop2020.util.CRMConstants.EscalationMatrix;
 33 
import in.shop2020.util.CRMConstants.EscalationMatrix;
35 
import in.shop2020.util.CRMConstants.PMEscalationMatrix;
 34 
import in.shop2020.util.CRMConstants.PMEscalationMatrix;
- 
 
 35 
import in.shop2020.util.SendGrid;
36 
import in.shop2020.util.SendGridException;
 36 
import in.shop2020.util.SendGridException;
37 
import in.shop2020.utils.HelperService.Client;
 - 
 
38 
import in.shop2020.utils.GmailUtils;
 37 
import in.shop2020.utils.GmailUtils;
- 
 
 38 
import in.shop2020.utils.HelperService.Client;
39 
import in.shop2020.utils.HelperServiceException;
 39 
import in.shop2020.utils.HelperServiceException;
40 
import in.shop2020.utils.ModelUtils;
 40 
import in.shop2020.utils.ModelUtils;
41 
 
 41 
 
42 
import java.io.File;
 42 
import java.io.File;
43 
import java.text.DateFormat;
 - 
 
44 
import java.text.ParseException;
 43 
import java.text.ParseException;
45 
import java.text.SimpleDateFormat;
 44 
import java.text.SimpleDateFormat;
46 
import java.util.ArrayList;
 45 
import java.util.ArrayList;
47 
import java.util.Arrays;
 46 
import java.util.Arrays;
48 
import java.util.Calendar;
 47 
import java.util.Calendar;
49 
import java.util.Collections;
 48 
import java.util.Collections;
50 
import java.util.Date;
 49 
import java.util.Date;
51 
import java.util.HashMap;
 50 
import java.util.HashMap;
52 
import java.util.List;
 51 
import java.util.List;
53 
import java.util.Map;
 52 
import java.util.Map;
54 
import java.util.TimeZone;
 - 
 
55 
 
 53 
 
56 
import javax.mail.MessagingException;
 54 
import javax.mail.MessagingException;
57 
 
 55 
 
58 
import net.htmlparser.jericho.Source;
 56 
import net.htmlparser.jericho.Source;
59 
 
 57 
 
Line 704... Line 702...
704 
	                // closes
 702 
	                // closes
705 
	                activity.setDescription("To: " + toMailIds + "\n\nSubject: " + escalationMailSubject + "\n\n"
 703 
	                activity.setDescription("To: " + toMailIds + "\n\nSubject: " + escalationMailSubject + "\n\n"
706 
	                        + "Body: " + escalationMailBody);
 704 
	                        + "Body: " + escalationMailBody);
707 
                }
 705 
                }
708 
            }
 706 
            }
709
707 
            if(isProfitMandiAgent()){
710 
            try{
 708 
	            try{
711 
    	        if (ActivityType.RECEIVED_CALL_FROM_CUSTOMER.equals(activity.getType())) {
 709 
	    	        if (ActivityType.RECEIVED_CALL_FROM_CUSTOMER.equals(activity.getType())) {
712
710
713 
    	        	commonDescription = "Received Call From Customer || Email Id- ";
 711 
	    	        	commonDescription = "Received Call From Customer || Email Id- ";
714 
	        		if (customerEmailId != null && !customerEmailId.isEmpty()) {
 712 
		        		if (customerEmailId != null && !customerEmailId.isEmpty()) {
715 
	        			commonDescription = commonDescription+customerEmailId;
 713 
		        			commonDescription = commonDescription+customerEmailId;
716 
	        		}
 714 
		        		}
717 
	        		if(customerMobileNumber != null
 715 
		        		if(customerMobileNumber != null
718 
	                        && !customerMobileNumber.isEmpty()) {
 716 
		                        && !customerMobileNumber.isEmpty()) {
719 
	        			commonDescription = commonDescription+" & Mobile No:- "+customerMobileNumber;
 717 
		        			commonDescription = commonDescription+" & Mobile No:- "+customerMobileNumber;
720 
	        		}
 718 
		        		}
721
719 
		        		commonDescription = "PM Ticket: "+ commonDescription;
722 
	        		sendMailtoManagersUsingGmailUtils(commonDescription, addTo, description);
 720 
		        		sendMailtoManagersUsingGmailUtils(commonDescription, addTo, description);
723 
    	        }
 721 
	    	        }
724 
            }
 722 
	            }
725 
    	    catch(Exception e){
 723 
	    	    catch(Exception e){
726 
    	    	e.printStackTrace();
 724 
	    	    	e.printStackTrace();
727 
    	    	try{
 725 
	    	    	try{
728 
    	    		sendMailToManagers(commonDescription, addTo, description);
 726 
	    	    		sendMailToManagers(commonDescription, addTo, description);
729 
    	    	}
 727 
	    	    	}
730 
    	    	catch(Exception e1){
 728 
	    	    	catch(Exception e1){
731 
    	    		e1.printStackTrace();
 729 
	    	    		e1.printStackTrace();
732 
    	    	}
 730 
	    	    	}
733 
    	    }
 731 
	    	    }
- 
 
 732 
            }
734 
 
 733 
 
735 
            User user = null;
 734 
            User user = null;
736 
            userContextServiceClient = new UserClient().getClient();
 735 
            userContextServiceClient = new UserClient().getClient();
737 
            try {
 736 
            try {
738 
                if (customerName != null && !customerName.isEmpty()) {
 737 
                if (customerName != null && !customerName.isEmpty()) {