| Line 59... |
Line 59... |
| 59 |
private long agentOpenTicketCount;
|
59 |
private long agentOpenTicketCount;
|
| 60 |
private long unassignedTicketCount;
|
60 |
private long unassignedTicketCount;
|
| 61 |
private long activityCount;
|
61 |
private long activityCount;
|
| 62 |
private long customerActivityCount;
|
62 |
private long customerActivityCount;
|
| 63 |
private long pendingCodVerificationCount;
|
63 |
private long pendingCodVerificationCount;
|
| - |
|
64 |
private long openFailedPaymentsTicketCount;
|
| 64 |
|
65 |
|
| 65 |
@Action("/")
|
66 |
@Action("/")
|
| 66 |
public String index() throws Exception {
|
67 |
public String index() throws Exception {
|
| 67 |
String returnValue = INPUT;
|
68 |
String returnValue = INPUT;
|
| 68 |
|
69 |
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| Line 164... |
Line 165... |
| 164 |
|
165 |
|
| 165 |
crmServiceClient = new CRMClient().getClient();
|
166 |
crmServiceClient = new CRMClient().getClient();
|
| 166 |
agentOpenTicketCount = crmServiceClient.getTickets(searchFilter).size();
|
167 |
agentOpenTicketCount = crmServiceClient.getTickets(searchFilter).size();
|
| 167 |
unassignedTicketCount = crmServiceClient.getUnassignedTickets().size();
|
168 |
unassignedTicketCount = crmServiceClient.getUnassignedTickets().size();
|
| 168 |
|
169 |
|
| - |
|
170 |
if (canVerifyCOD()) {
|
| 169 |
searchFilter = new SearchFilter();
|
171 |
searchFilter = new SearchFilter();
|
| 170 |
searchFilter.setTicketCategory(TicketCategory.COD_VERIFICATION);
|
172 |
searchFilter.setTicketCategory(TicketCategory.COD_VERIFICATION);
|
| 171 |
searchFilter.setTicketStatuses(new ArrayList<TicketStatus>());
|
173 |
searchFilter.setTicketStatuses(new ArrayList<TicketStatus>());
|
| 172 |
searchFilter.getTicketStatuses().add(TicketStatus.OPEN);
|
174 |
searchFilter.getTicketStatuses().add(TicketStatus.OPEN);
|
| 173 |
searchFilter.getTicketStatuses().add(TicketStatus.REOPEN);
|
175 |
searchFilter.getTicketStatuses().add(TicketStatus.REOPEN);
|
| 174 |
|
176 |
|
| 175 |
crmServiceClient = new CRMClient().getClient();
|
177 |
crmServiceClient = new CRMClient().getClient();
|
| 176 |
pendingCodVerificationCount = crmServiceClient.getTickets(searchFilter).size();
|
178 |
pendingCodVerificationCount = crmServiceClient.getTickets(searchFilter).size();
|
| - |
|
179 |
}
|
| - |
|
180 |
|
| - |
|
181 |
if (canViewFailedPayments()) {
|
| - |
|
182 |
searchFilter = new SearchFilter();
|
| - |
|
183 |
searchFilter.setTicketStatuses(new ArrayList<TicketStatus>());
|
| - |
|
184 |
searchFilter.getTicketStatuses().add(TicketStatus.OPEN);
|
| - |
|
185 |
searchFilter.getTicketStatuses().add(TicketStatus.REOPEN);
|
| - |
|
186 |
searchFilter.setTicketCategory(TicketCategory.FAILED_PAYMENTS);
|
| - |
|
187 |
crmServiceClient = new CRMClient().getClient();
|
| - |
|
188 |
openFailedPaymentsTicketCount = crmServiceClient.getTickets(searchFilter).size();
|
| - |
|
189 |
}
|
| 177 |
}
|
190 |
}
|
| 178 |
|
191 |
|
| 179 |
private void loadUserCommunicationDetails()
|
192 |
private void loadUserCommunicationDetails()
|
| 180 |
throws UserCommunicationException, TException {
|
193 |
throws UserCommunicationException, TException {
|
| 181 |
userContextServiceClient = new UserClient().getClient();
|
194 |
userContextServiceClient = new UserClient().getClient();
|
| Line 365... |
Line 378... |
| 365 |
}
|
378 |
}
|
| 366 |
|
379 |
|
| 367 |
public void setPendingCodVerificationCount(long pendingCodVerificationCount) {
|
380 |
public void setPendingCodVerificationCount(long pendingCodVerificationCount) {
|
| 368 |
this.pendingCodVerificationCount = pendingCodVerificationCount;
|
381 |
this.pendingCodVerificationCount = pendingCodVerificationCount;
|
| 369 |
}
|
382 |
}
|
| - |
|
383 |
|
| - |
|
384 |
public long getOpenFailedPaymentsTicketCount() {
|
| - |
|
385 |
return openFailedPaymentsTicketCount;
|
| - |
|
386 |
}
|
| - |
|
387 |
|
| - |
|
388 |
public void setOpenFailedPaymentsTicketCount(long openFailedPaymentsTicketCount) {
|
| - |
|
389 |
this.openFailedPaymentsTicketCount = openFailedPaymentsTicketCount;
|
| - |
|
390 |
}
|
| 370 |
}
|
391 |
}
|
| 371 |
|
392 |
|