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Rev 3137 Rev 3168
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 *
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 *
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 * @author mandeep
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 * @author mandeep
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 */
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 */
28 
@Service
 28 
@Service
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public class CRMServiceHandler implements Iface {
 29 
public class CRMServiceHandler implements Iface {
30 
    ApplicationContext context         = new ClassPathXmlApplicationContext("context.xml");
 30 
    ApplicationContext context         = new ClassPathXmlApplicationContext(
- 
 
 31 
                                               "context.xml");
31 
    TicketHandler      ticketHandler   = context.getBean(TicketHandler.class);
 32 
    TicketHandler      ticketHandler   = context.getBean(TicketHandler.class);
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    ActivityHandler    activityHandler = context.getBean(ActivityHandler.class);
 33 
    ActivityHandler    activityHandler = context.getBean(ActivityHandler.class);
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    AgentHandler       agentHandler    = context.getBean(AgentHandler.class);
 34 
    AgentHandler       agentHandler    = context.getBean(AgentHandler.class);
34 
 
 35 
 
35 
    public List<Ticket> getTickets(long customerId) throws TException {
 36 
    public List<Ticket> getTickets(long customerId) throws TException {
Line 61... Line 62...
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        }
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        }
62 
    }
 63 
    }
63 
 
 64 
 
64 
    public List<Activity> getActivities(long customerId) throws TException {
 65 
    public List<Activity> getActivities(long customerId) throws TException {
65 
        List<Activity> tactivities = new ArrayList<Activity>();
 66 
        List<Activity> tactivities = new ArrayList<Activity>();
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        for (in.shop2020.crm.domain.Activity ticket : activityHandler
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        List<in.shop2020.crm.domain.Activity> activities = activityHandler
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                .getActivities(customerId)) {
 68 
                .getActivities(customerId);
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        if (activities != null) {
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            for (in.shop2020.crm.domain.Activity ticket : activities) {
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            tactivities.add(ticket.getThriftActivity());
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                tactivities.add(ticket.getThriftActivity());
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            }
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        }
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        }
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        return tactivities;
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        return tactivities;
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    }
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    }
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 76 
 
73 
    public void insertActivity(Activity activity) throws TException {
 77 
    public void insertActivity(Activity activity) throws TException {
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            throw new TException("Could not insert " + activity, e);
 82 
            throw new TException("Could not insert " + activity, e);
79 
        }
 83 
        }
80 
    }
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    }
81 
 
 85 
 
82 
    public Ticket getTicket(long ticketId) throws TException {
 86 
    public Ticket getTicket(long ticketId) throws TException {
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 87 
        Ticket thriftTicket = null;
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 88 
 
- 
 
 89 
        in.shop2020.crm.domain.Ticket ticket = ticketHandler
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                .getTicket(ticketId);
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 91 
 
- 
 
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        if (ticket != null) {
83 
        return ticketHandler.getTicket(ticketId).getThriftTicket();
 93 
            thriftTicket = ticket.getThriftTicket();
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 94 
        }
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        return thriftTicket;
84 
    }
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    }
85 
 
 98 
 
86 
    public Activity getActivity(long activityId) throws TException {
 99 
    public Activity getActivity(long activityId) throws TException {
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        in.shop2020.crm.domain.Activity activity = activityHandler
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                .getActivity(activityId);
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        Activity thriftActivity = null;
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        if (activity != null) {
87 
        return activityHandler.getActivity(activityId).getThriftActivity();
 105 
            thriftActivity = activity.getThriftActivity();
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        }
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        return thriftActivity;
88 
    }
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    }
89 
 
 110 
 
90 
    public Activity getLastActivity(long ticketId) throws TException {
 111 
    public Activity getLastActivity(long ticketId) throws TException {
91 
        in.shop2020.crm.domain.Activity lastActivity = activityHandler
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        in.shop2020.crm.domain.Activity lastActivity = activityHandler
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                .getLastActivity(ticketId);
 113 
                .getLastActivity(ticketId);
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 131 
 
111 
        return tactivities;
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        return tactivities;
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    }
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    }
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 134 
 
114 
    public Agent getAgent(long agentId) throws TException {
 135 
    public Agent getAgent(long agentId) throws TException {
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        in.shop2020.crm.domain.Agent agent = agentHandler.getAgent(agentId);
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        Agent thriftAgent = null;
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        if (agent != null) {
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        return agentHandler.getAgent(agentId).getThriftAgent();
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            thriftAgent = agent.getThriftAgent();
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        }
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        return thriftAgent;
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    }
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    }
117 
 
 145 
 
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    public Agent getAgentByEmailId(String agentEmailId) throws TException {
 146 
    public Agent getAgentByEmailId(String agentEmailId) throws TException {
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        in.shop2020.crm.domain.Agent agentByEmail = agentHandler.getAgentByEmail(agentEmailId);
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        Agent thriftAgent = null;
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        if (agentByEmail != null) {
119 
        return agentHandler.getAgentByEmail(agentEmailId).getThriftAgent();
 151 
            thriftAgent = agentByEmail.getThriftAgent();
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 152 
        }
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        return thriftAgent;
120 
    }
 155 
    }
121 
 
 156 
 
122 
    public List<String> getRoleNamesForAgent(String agentEmailId)
 157 
    public List<String> getRoleNamesForAgent(String agentEmailId)
123 
            throws TException
 158 
            throws TException {
124 
    {
 - 
 
125 
        return agentHandler.getRoleNamesForAgent(agentEmailId);
 159 
        return agentHandler.getRoleNamesForAgent(agentEmailId);
126 
    }
 160 
    }
127 
 
 161 
 
128 
    public List<String> getPermissionsForRoleName(String roleName)
 162 
    public List<String> getPermissionsForRoleName(String roleName)
129 
            throws TException
 163 
            throws TException {
130 
    {
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131 
        return agentHandler.getPermissionsForRoleName(roleName);
 164 
        return agentHandler.getPermissionsForRoleName(roleName);
132 
    }
 165 
    }
133 
 
 166 
 
134 
    public List<Ticket> getAssignedTickets(long agentId) throws TException {
 167 
    public List<Ticket> getAssignedTickets(long agentId) throws TException {
135 
        List<Ticket> tickets = new ArrayList<Ticket>();
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        List<Ticket> tickets = new ArrayList<Ticket>();
136 
 
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        for (in.shop2020.crm.domain.Ticket ticket : ticketHandler.getAssignedTickets(agentId)) {
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        for (in.shop2020.crm.domain.Ticket ticket : ticketHandler
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                .getAssignedTickets(agentId)) {
138 
            tickets.add(ticket.getThriftTicket());
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            tickets.add(ticket.getThriftTicket());
139 
        }
 173 
        }
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 174 
 
141 
        return tickets;
 175 
        return tickets;
142 
    }
 176 
    }
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 184 
 
151 
        return agents;
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        return agents;
152 
    }
 186 
    }
153 
 
 187 
 
154 
    public void updatePasswordForAgent(String agentEmailId, String password)
 188 
    public void updatePasswordForAgent(String agentEmailId, String password)
155 
            throws TException
 189 
            throws TException {
156 
    {
 - 
 
157 
        agentHandler.updatePasswordForAgent(agentEmailId, password);
 190 
        agentHandler.updatePasswordForAgent(agentEmailId, password);
158 
    }
 191 
    }
159 
 
 192 
 
160 
    public List<Ticket> getUnassignedTickets() throws TException {
 193 
    public List<Ticket> getUnassignedTickets() throws TException {
161 
        List<Ticket> tickets = new ArrayList<Ticket>();
 194 
        List<Ticket> tickets = new ArrayList<Ticket>();
162 
 
 195 
 
163 
        for (in.shop2020.crm.domain.Ticket ticket : ticketHandler.getUnassignedTickets()) {
 196 
        for (in.shop2020.crm.domain.Ticket ticket : ticketHandler
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 197 
                .getUnassignedTickets()) {
164 
            tickets.add(ticket.getThriftTicket());
 198 
            tickets.add(ticket.getThriftTicket());
165 
        }
 199 
        }
166 
 
 200 
 
167 
        return tickets;
 201 
        return tickets;
168 
    }
 202 
    }
169 
 
 203 
 
170 
    public List<Ticket> getAllTickets(long agentId) throws TException {
 204 
    public List<Ticket> getAllTickets(long agentId) throws TException {
171 
        List<in.shop2020.crm.domain.Ticket> tickets = ticketHandler.getAssignedTickets(agentId);
 205 
        List<in.shop2020.crm.domain.Ticket> tickets = ticketHandler
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 206 
                .getAssignedTickets(agentId);
172 
 
 207 
 
173 
        for (in.shop2020.crm.domain.Agent agent : agentHandler.getReportees(agentId)) {
 208 
        for (in.shop2020.crm.domain.Agent agent : agentHandler
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                .getReportees(agentId)) {
174 
            tickets.addAll(ticketHandler.getAssignedTickets(agent.getId()));
 210 
            tickets.addAll(ticketHandler.getAssignedTickets(agent.getId()));
175 
        }
 211 
        }
176 
 
 212 
 
177 
        List<Ticket> ttickets = new ArrayList<Ticket>();
 213 
        List<Ticket> ttickets = new ArrayList<Ticket>();
178 
 
 214