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Rev 21882 Rev 21885
Line 134... Line 134...
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						ticket.getCategory()!= TicketCategory.DOA_RECEIVED) {
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						ticket.getCategory()!= TicketCategory.DOA_RECEIVED) {
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					MonitoredEntity entity = new MonitoredEntity();
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					MonitoredEntity entity = new MonitoredEntity();
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					entity.setEntityType(EntityType.TICKET);
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					entity.setEntityType(EntityType.TICKET);
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					entity.setEventType(0);
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					entity.setEventType(0);
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					entity.setEntityIdentifier("ticketId = " + new Long(ticketId).toString());
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					entity.setEntityIdentifier("ticketId = " + new Long(ticketId).toString());
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					entity.setDescription(ticket.getDescription().substring(0, 2047));
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					entity.setDescription(ticket.getDescription().substring(0, Math.min(ticket.getDescription().length(), 2048)-1));
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					Calendar thresholdTime = Calendar.getInstance();
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					Calendar thresholdTime = Calendar.getInstance();
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					thresholdTime.add(Calendar.HOUR, 4);
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					thresholdTime.add(Calendar.HOUR, 4);
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					entity.setWarnExpiryTime(thresholdTime.getTimeInMillis());
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					entity.setWarnExpiryTime(thresholdTime.getTimeInMillis());
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					thresholdTime.add(Calendar.HOUR, 2);
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					thresholdTime.add(Calendar.HOUR, 2);
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					entity.setCriticalExpiryTime(thresholdTime.getTimeInMillis());
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					entity.setCriticalExpiryTime(thresholdTime.getTimeInMillis());