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Rev 3024 Rev 3137
Line 18... Line 18...
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    public Ticket getTicket(Long ticketId);
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    public Ticket getTicket(Long ticketId);
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    public void updateTicket(Ticket ticket);
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    public void updateTicket(Ticket ticket);
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    public void insertTicket(Ticket ticket);
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    public void insertTicket(Ticket ticket);
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    public List<Ticket> getAssignedTickets(long agentId);
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    public List<Ticket> getUnassignedTickets();
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}
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}