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Rev 4793 Rev 5168
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    }
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    }
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    public void unassignAgentTickets(int assigneeId) {
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    public void unassignAgentTickets(int assigneeId) {
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    	ticketMapper.unassignAgentTickets(assigneeId);
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    	ticketMapper.unassignAgentTickets(assigneeId);
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    }
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    }
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    public int getOpenTicketCountForAgent(long agentId) {
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    	return ticketMapper.getOpenTicketCountForAgent(agentId);
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    }
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}
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}