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Rev 27285 Rev 27410
Line 1... Line 1...
1 
var TEAM_ACTIVITY = [ "COMMUNICATION_OUT", "COMMUNICATION_INTERNAL",
 1 
var TEAM_ACTIVITY = ["COMMUNICATION_OUT", "COMMUNICATION_INTERNAL",
2 
		"ESCALATED", "ASSIGNED", "CATEGORY_CHANGED" ];
 2 
	"ESCALATED", "ASSIGNED", "CATEGORY_CHANGED"];
3 
$(function() {
 3 
$(function() {
4 
 
 4 
 
5 
	$(".create-ticket-category").live('click', function() {
 5 
	$(".create-ticket-category").live('click', function() {
6 
		console.log("create ticket category clicked......");
 6 
		console.log("create ticket category clicked......");
7 
		loadCreateCategory("main-content");
 7 
		loadCreateCategory("main-content");
8 
	});
 8 
	});
9 
	$(".create-region").live('click', function() {
 9 
	$(".create-region").live('click', function() {
10 
		loadCreateRegion("main-content");
 10 
		loadCreateRegion("main-content");
11 
	});
 11 
	});
12 
	$("#manager-ticket-search-by-partner-name").live(
 12 
	$("#manager-ticket-search-by-partner-name").live(
13 
			'click',
 13 
		'click',
14 
			function() {
 14 
		function() {
15 
				var searchContent = $(this).data('id');
 15 
			var searchContent = $(this).data('id');
16 
				var searchValue = $("#typeaheadpartnername").val();
 16 
			var searchValue = $("#typeaheadpartnername").val();
17 
				var searchType = $("#managersearchType").val();
 17 
			var searchType = $("#managersearchType").val();
18 
				var managerTicketStatus = $("#managerTicketStatus").val();
 18 
			var managerTicketStatus = $("#managerTicketStatus").val();
19 
				var managerTicketorderBy = $("#managerTicketorderBy").val();
 19 
			var managerTicketorderBy = $("#managerTicketorderBy").val();
20 
				if (typeof (searchContent) == "undefined" || !searchContent) {
 20 
			if (typeof (searchContent) == "undefined" || !searchContent) {
21 
					searchContent = "";
 21 
				searchContent = "";
22 
				}
 22 
			}
23 
 
 23 
 
24 
				loadManagerTicket("main-content", managerTicketStatus,
 24 
			loadManagerTicket("main-content", managerTicketStatus,
25 
						managerTicketorderBy, searchType, searchContent,
 25 
				managerTicketorderBy, searchType, searchContent,
26 
						searchValue);
 26 
				searchValue);
27 
 
 27 
 
28 
			});
 28 
		});
29 
	$("#retailer-details-search-button-by-ticketId").live(
 29 
	$("#retailer-details-search-button-by-ticketId").live(
30 
			'click',
 30 
		'click',
31 
			function() {
 31 
		function() {
32 
				var searchContent = $("#search-by-ticketId").val();
 32 
			var searchContent = $("#search-by-ticketId").val();
33 
				var searchType = $("#managersearchType").val();
 33 
			var searchType = $("#managersearchType").val();
34 
				var managerTicketStatus = $("#managerTicketStatus").val();
 34 
			var managerTicketStatus = $("#managerTicketStatus").val();
35 
				var managerTicketorderBy = $("#managerTicketorderBy").val();
 35 
			var managerTicketorderBy = $("#managerTicketorderBy").val();
36 
				if (typeof (searchContent) == "undefined" || !searchContent) {
 36 
			if (typeof (searchContent) == "undefined" || !searchContent) {
37 
					searchContent = "";
 37 
				searchContent = "";
38 
				}
 38 
			}
39 
				if (searchContent == "" || searchContent == undefined
 39 
			if (searchContent == "" || searchContent == undefined
40 
						|| searchContent == null) {
 40 
				|| searchContent == null) {
41 
					alert("Input field can't be empty");
 41 
				alert("Input field can't be empty");
42 
					return false;
 42 
				return false;
43 
				}
 43 
			}
44 
				loadManagerTicket("main-content", managerTicketStatus,
 44 
			loadManagerTicket("main-content", managerTicketStatus,
45 
						managerTicketorderBy, searchType, searchContent, null);
 45 
				managerTicketorderBy, searchType, searchContent, null);
46 
 
 46 
 
47 
			});
 47 
		});
48 
	$("#assignee-ticket-search-by-partner-name").live(
 48 
	$("#assignee-ticket-search-by-partner-name").live(
49 
			'click',
 49 
		'click',
50 
			function() {
 50 
		function() {
51 
				var searchContent = $(this).data('id');
 51 
			var searchContent = $(this).data('id');
52 
				var searchValue = $("#typeaheadpartnernameforassignee").val();
 52 
			var searchValue = $("#typeaheadpartnernameforassignee").val();
53 
				var searchType = $("#assigneesearchType").val();
 53 
			var searchType = $("#assigneesearchType").val();
54 
				var ticketStatus = $("#ticketStatus").val();
 54 
			var ticketStatus = $("#ticketStatus").val();
55 
				var ticketorderBy = $("#orderBy").val();
 55 
			var ticketorderBy = $("#orderBy").val();
56 
				console.log(ticketStatus);
 56 
			console.log(ticketStatus);
57 
				console.log(ticketorderBy);
 57 
			console.log(ticketorderBy);
58 
				console.log(searchValue);
 58 
			console.log(searchValue);
59 
				if (typeof (searchContent) == "undefined" || !searchContent) {
 59 
			if (typeof (searchContent) == "undefined" || !searchContent) {
60 
					searchContent = "";
 60 
				searchContent = "";
61 
				}
 61 
			}
62 
 
 62 
 
63 
				loadMyTicket("main-content", ticketStatus, ticketorderBy,
 63 
			loadMyTicket("main-content", ticketStatus, ticketorderBy,
64 
						searchType, searchContent, searchValue);
 64 
				searchType, searchContent, searchValue);
65 
 
 65 
 
66 
			});
 66 
		});
67 
	$("#assignee-retailer-details-search-button-by-ticketId").live(
 67 
	$("#assignee-retailer-details-search-button-by-ticketId").live(
68 
			'click',
 68 
		'click',
69 
			function() {
 69 
		function() {
70 
				var searchContent = $("#assignee-search-by-ticketId").val();
 70 
			var searchContent = $("#assignee-search-by-ticketId").val();
71 
				var searchType = $("#assigneesearchType").val();
 71 
			var searchType = $("#assigneesearchType").val();
72 
				var ticketStatus = $("#ticketStatus").val();
 72 
			var ticketStatus = $("#ticketStatus").val();
73 
				var ticketorderBy = $("#orderBy").val();
 73 
			var ticketorderBy = $("#orderBy").val();
74 
				if (typeof (searchContent) == "undefined" || !searchContent) {
 74 
			if (typeof (searchContent) == "undefined" || !searchContent) {
75 
					searchContent = "";
 75 
				searchContent = "";
76 
				}
 76 
			}
77 
				if (searchContent == "" || searchContent == undefined
 77 
			if (searchContent == "" || searchContent == undefined
78 
						|| searchContent == null) {
 78 
				|| searchContent == null) {
79 
					alert("Input field can't be empty");
 79 
				alert("Input field can't be empty");
80 
					return false;
 80 
				return false;
81 
				}
 81 
			}
82 
				console.log(ticketStatus);
 82 
			console.log(ticketStatus);
83 
				console.log(ticketorderBy);
 83 
			console.log(ticketorderBy);
84 
				loadMyTicket("main-content", ticketStatus, ticketorderBy,
 84 
			loadMyTicket("main-content", ticketStatus, ticketorderBy,
85 
						searchType, searchContent, null);
 85 
				searchType, searchContent, null);
86 
 
 86 
 
87 
			});
 87 
		});
88 
 
 88 
 
89 
	$("#ticket-last-activity").live('click', function() {
 89 
	$("#ticket-last-activity").live('click', function() {
90 
		var ticketId = $(this).data('ticketid');
 90 
		var ticketId = $(this).data('ticketid');
91 
		var activity = $(this).data('activity');
 91 
		var activity = $(this).data('activity');
92 
		console.log(ticketId);
 92 
		console.log(ticketId);
Line 138... Line 138...
138 
		}
 138 
		}
139 
 
 139 
 
140 
	});
 140 
	});
141 
 
 141 
 
142 
	$(".change-ticket-button")
 142 
	$(".change-ticket-button")
143 
			.live(
 143 
		.live(
144 
					'click',
 144 
			'click',
145 
					function() {
 145 
			function() {
146 
						var ticketId = $("#ticketId").val();
 146 
				var ticketId = $("#ticketId").val();
147 
						var subCategory = $("#subCategory").val();
 147 
				var subCategory = $("#subCategory").val();
148 
						var authUserId = $("#authUser").val();
 148 
				var authUserId = $("#authUser").val();
149 
						var categoryId = $("#category").val();
 149 
				var categoryId = $("#category").val();
150 
						console.log(ticketId);
 150 
				console.log(ticketId);
151 
						if (subCategory == null || subCategory == ""
 151 
				if (subCategory == null || subCategory == ""
152 
								|| subCategory == undefined) {
 152 
					|| subCategory == undefined) {
153 
							alert("Choose appropriate subCategory");
 153 
					alert("Choose appropriate subCategory");
154 
							return false;
 154 
					return false;
155 
						}
 155 
				}
156 
						console.log(authUserId);
 156 
				console.log(authUserId);
157 
						if (confirm("Are you sure you want to change ticket!") == true) {
 157 
				if (confirm("Are you sure you want to change ticket!") == true) {
158 
							changeTicket(ticketId, subCategory, authUserId,
 158 
					changeTicket(ticketId, subCategory, authUserId,
159 
									categoryId);
 159 
						categoryId);
160 
						}
 160 
				}
161 
					});
 161 
			});
162 
	$("#edit-ticket").live('click', function() {
 162 
	$("#edit-ticket").live('click', function() {
163 
		var ticketId = $(this).data('ticketid1');
 163 
		var ticketId = $(this).data('ticketid1');
164 
		loadEditTicket(ticketId);
 164 
		loadEditTicket(ticketId);
165 
	});
 165 
	});
166 
	$(".manager-ticket").live('click', function() {
 166 
	$(".manager-ticket").live('click', function() {
Line 186... Line 186...
186 
	});
 186 
	});
187 
	$("#close-ticket").live('click', function() {
 187 
	$("#close-ticket").live('click', function() {
188 
		var ticketId = $(this).data('ticketid');
 188 
		var ticketId = $(this).data('ticketid');
189 
		closeTicket(ticketId);
 189 
		closeTicket(ticketId);
190 
	});
 190 
	});
- 
 
 191 
 
- 
 
 192 
	$('.partners').live('change', function() {
- 
 
 193 
		console.log("Hello");
- 
 
 194 
	});
191 
	var documentIds = [];
 195 
	var documentIds = [];
192 
	var count = 0;
 196 
	var count = 0;
193 
 
 197 
 
194 
	$(".submit-message-button").live(
 198 
	$(".submit-message-button").live(
195 
			'click',
 199 
		'click',
196 
			function() {
 200 
		function() {
197 
				var message = $("#activityMessage").val();
 201 
			var message = $("#activityMessage").val();
198 
				var internal = $("#internalCommunication").prop("checked");
 202 
			var internal = $("#internalCommunication").prop("checked");
199 
				if (message == "" || message == null || message == undefined) {
 203 
			if (message == "" || message == null || message == undefined) {
200 
					alert("message field can't be empty");
 204 
				alert("message field can't be empty");
201 
					return false;
 205 
				return false;
202 
				}
 206 
			}
203 
				var ticketId = $("#ticketIdforactivity").val();
 207 
			var ticketId = $("#ticketIdforactivity").val();
204 
				var assignee = $("#assigneeUser").val();
 208 
			var assignee = $("#assigneeUser").val();
205 
				var roleType = $("#role").val();
 209 
			var roleType = $("#role").val();
206 
				count = 0;
 210 
			count = 0;
207 
				console.log(message, ticketId, assignee);
 211 
			console.log(message, ticketId, assignee);
208 
 
 212 
 
209 
				createActivity(message, ticketId, assignee, internal, roleType,
 213 
			createActivity(message, ticketId, assignee, internal, roleType,
210 
						documentIds);
 214 
				documentIds);
211 
			});
 215 
		});
212 
 
 216 
 
213 
	$(".uploadFile").live('click', function() {
 217 
	$(".uploadFile").live('click', function() {
214 
		$("#file1").trigger('click');
 218 
		$("#file1").trigger('click');
215 
	});
 219 
	});
216 
 
 220 
 
217 
	$("input[name=file1]")
 221 
	$("input[name=file1]")
218 
			.live(
 222 
		.live(
219 
					'change',
 223 
			'change',
220 
					function(evt) {
 224 
			function(evt) {
221 
						var output = [];
 225 
				var output = [];
222 
						var fileBundle = [];
 226 
				var fileBundle = [];
223 
						for (var i = 0, f; f = evt.target.files[i]; i++) {
 227 
				for (var i = 0, f; f = evt.target.files[i]; i++) {
224 
							count++;
 228 
					count++;
225 
							console.log(count);
 229 
					console.log(count);
226 
							if (evt.target.files[i].size > 5000000) {
 230 
					if (evt.target.files[i].size > 5000000) {
227 
								alert("Size should be less than 5MB");
 231 
						alert("Size should be less than 5MB");
228 
								return false;
 232 
						return false;
229 
							}
 233 
					}
230 
 
 234 
 
231 
							if (count > "5") {
 235 
					if (count > "5") {
232 
								alert("five files send at a time");
 236 
						alert("five files send at a time");
233 
								var lilength = $('.fileList li').size();
 237 
						var lilength = $('.fileList li').size();
234 
								console.log(lilength);
 238 
						console.log(lilength);
235 
								count = lilength;
 239 
						count = lilength;
236 
								console.log(lilength)
 240 
						console.log(lilength)
237 
								return false;
 241 
						return false;
238 
							}
 242 
					}
239 
 
 243 
 
240 
							var file = evt.target.files[i];
 244 
					var file = evt.target.files[i];
241 
							fileBundle.push(file);
 245 
					fileBundle.push(file);
242 
							console.log(fileBundle);
 246 
					console.log(fileBundle);
243 
 
 247 
 
244 
							var removeLink = "<a class=\"removeFile\" href=\"#\" data-fileid=\""
 248 
					var removeLink = "<a class=\"removeFile\" href=\"#\" data-fileid=\""
245 
									+ i + "\">Remove</a>";
 249 
						+ i + "\">Remove</a>";
246 
 
 250 
 
247 
							output.push("<li><strong>", file.name,
 251 
					output.push("<li><strong>", file.name,
248 
									"</strong> - ", "&nbsp; &nbsp; ",
 252 
						"</strong> - ", "&nbsp; &nbsp; ",
249 
									removeLink, "</li> ");
 253 
						removeLink, "</li> ");
250 
 
 254 
 
251 
						}
 255 
				}
252 
 
 256 
 
253 
						for (var j = 0; j < fileBundle.length; j++) {
 257 
				for (var j = 0; j < fileBundle.length; j++) {
254 
							console.log(fileBundle[j])
 258 
					console.log(fileBundle[j])
255 
							var url = context + '/document-upload';
 259 
					var url = context + '/document-upload';
256 
							doAjaxUploadRequestHandler(
 260 
					doAjaxUploadRequestHandler(
257 
									url,
 261 
						url,
258 
									'POST',
 262 
						'POST',
259 
									fileBundle[j],
 263 
						fileBundle[j],
260 
									function(response) {
 264 
						function(response) {
261 
										console.log(response);
 265 
							console.log(response);
262 
										var documentId = response.response.document_id;
 266 
							var documentId = response.response.document_id;
263 
										console.log("documentId : "
 267 
							console.log("documentId : "
264 
												+ documentId);
 268 
								+ documentId);
265 
										documentIds.push(documentId);
 269 
							documentIds.push(documentId);
266 
 
 270 
 
267 
									});
 271 
						});
268 
 
 272 
 
269 
						}
 273 
				}
270 
						console.log(documentIds);
 274 
				console.log(documentIds);
271 
						$(".fileList").append(output.join(""));
 275 
				$(".fileList").append(output.join(""));
272 
 
 276 
 
273 
					});
 277 
			});
274 
 
 278 
 
275 
	$(".removeFile").live('click', function(e) {
 279 
	$(".removeFile").live('click', function(e) {
276 
		e.preventDefault();
 280 
		e.preventDefault();
277 
		console.log("Hello")
 281 
		console.log("Hello")
278 
		var fileId = $(this).parent().children("a").data("fileid");
 282 
		var fileId = $(this).parent().children("a").data("fileid");
Line 298... Line 302...
298 
		 */
 302 
		 */
299 
 
 303 
 
300 
	});
 304 
	});
301 
 
 305 
 
302 
	$("#tickets-paginated .next").live(
 306 
	$("#tickets-paginated .next").live(
303 
			'click',
 307 
		'click',
304 
			function() {
 308 
		function() {
305 
				var searchType = $("#assigneesearchType").val();
 309 
			var searchType = $("#assigneesearchType").val();
306 
				var ticketStatus = $("#ticketStatus").val();
 310 
			var ticketStatus = $("#ticketStatus").val();
307 
				var ticketStatus = $("#ticketStatus").val();
 311 
			var ticketStatus = $("#ticketStatus").val();
308 
				var orderBy = $("#orderBy").val();
 312 
			var orderBy = $("#orderBy").val();
309 
				var params;
 313 
			var params;
310 
				if (searchType == "" || searchType == undefined
 314 
			if (searchType == "" || searchType == undefined
311 
						|| searchType == null || searchType == "TICKET_ID") {
 315 
				|| searchType == null || searchType == "TICKET_ID") {
312 
					params = {
 316 
				params = {
313 
						"ticketStatus" : ticketStatus,
 317 
					"ticketStatus": ticketStatus,
314 
						"orderby" : orderBy
 318 
					"orderby": orderBy
315 
					};
 319 
				};
316 
				} else {
 320 
			} else {
317 
					var searchTerm = $("#assignee-partner-name-input").val();
 321 
				var searchTerm = $("#assignee-partner-name-input").val();
318 
					console.log(searchTerm);
 322 
				console.log(searchTerm);
319 
					params = {
 323 
				params = {
320 
						"ticketStatus" : ticketStatus,
 324 
					"ticketStatus": ticketStatus,
321 
						"orderby" : orderBy,
 325 
					"orderby": orderBy,
322 
						"ticketSearchType" : searchType,
 326 
					"ticketSearchType": searchType,
323 
						"searchTerm" : searchTerm
 327 
					"searchTerm": searchTerm
324 
					};
 328 
				};
325 
				}
 329 
			}
326 
				loadPaginatedNextItems('/cs/myticketPaginated', params,
 330 
			loadPaginatedNextItems('/cs/myticketPaginated', params,
327 
						'tickets-paginated', 'my-ticket-table',
 331 
				'tickets-paginated', 'my-ticket-table',
328 
						'ticket-details-container');
 332 
				'ticket-details-container');
329 
				$(this).blur();
 333 
			$(this).blur();
330 
			});
 334 
		});
331 
 
 335 
 
332 
	$("#manager-tickets-paginated .previous").live(
 336 
	$("#manager-tickets-paginated .previous").live(
333 
			'click',
 337 
		'click',
334 
			function() {
 338 
		function() {
335 
 
 339 
 
336 
				var ticketStatus = $("#managerTicketStatus").val();
 340 
			var ticketStatus = $("#managerTicketStatus").val();
337 
				var orderBy = $("#managerTicketorderBy").val();
 341 
			var orderBy = $("#managerTicketorderBy").val();
338 
				var searchType = $("#managersearchType").val();
 342 
			var searchType = $("#managersearchType").val();
339 
				var params;
 343 
			var params;
340 
				if (searchType == "" || searchType == undefined
 344 
			if (searchType == "" || searchType == undefined
341 
						|| searchType == null || searchType == "TICKET_ID") {
 345 
				|| searchType == null || searchType == "TICKET_ID") {
342 
					params = {
 346 
				params = {
343 
						"ticketStatus" : ticketStatus,
 347 
					"ticketStatus": ticketStatus,
344 
						"orderby" : orderBy
 348 
					"orderby": orderBy
345 
					};
 349 
				};
346 
				} else {
 350 
			} else {
347 
					var searchTerm = $("#partner-name-input").val();
 351 
				var searchTerm = $("#partner-name-input").val();
348 
					console.log(searchTerm);
 352 
				console.log(searchTerm);
349 
					params = {
 353 
				params = {
350 
						"ticketStatus" : ticketStatus,
 354 
					"ticketStatus": ticketStatus,
351 
						"orderby" : orderBy,
 355 
					"orderby": orderBy,
352 
						"ticketSearchType" : searchType,
 356 
					"ticketSearchType": searchType,
353 
						"searchTerm" : searchTerm
 357 
					"searchTerm": searchTerm
354 
					};
 358 
				};
355 
				}
 359 
			}
356 
				loadPaginatedPreviousItems('/cs/managerTicket-paginated',
 360 
			loadPaginatedPreviousItems('/cs/managerTicket-paginated',
357 
						params, 'manager-tickets-paginated',
 361 
				params, 'manager-tickets-paginated',
358 
						'manager-ticket-table',
 362 
				'manager-ticket-table',
359 
						'manager-ticket-details-container');
 363 
				'manager-ticket-details-container');
360 
				$(this).blur();
 364 
			$(this).blur();
361 
			});
 365 
		});
362 
	$("#manager-tickets-paginated .next").live(
 366 
	$("#manager-tickets-paginated .next").live(
363 
			'click',
 367 
		'click',
364 
			function() {
 368 
		function() {
365 
				var ticketStatus = $("#managerTicketStatus").val();
 369 
			var ticketStatus = $("#managerTicketStatus").val();
366 
				var orderBy = $("#managerTicketorderBy").val();
 370 
			var orderBy = $("#managerTicketorderBy").val();
367 
				var searchType = $("#managersearchType").val();
 371 
			var searchType = $("#managersearchType").val();
368 
				var params;
 372 
			var params;
369 
				if (searchType == "" || searchType == undefined
 373 
			if (searchType == "" || searchType == undefined
370 
						|| searchType == null || searchType == "TICKET_ID") {
 374 
				|| searchType == null || searchType == "TICKET_ID") {
371 
					params = {
 375 
				params = {
372 
						"ticketStatus" : ticketStatus,
 376 
					"ticketStatus": ticketStatus,
373 
						"orderby" : orderBy
 377 
					"orderby": orderBy
374 
					};
 378 
				};
375 
				} else {
 379 
			} else {
376 
					var searchTerm = $("#partner-name-input").val();
 380 
				var searchTerm = $("#partner-name-input").val();
377 
					console.log(searchTerm);
 381 
				console.log(searchTerm);
378 
					params = {
 382 
				params = {
379 
						"ticketStatus" : ticketStatus,
 383 
					"ticketStatus": ticketStatus,
380 
						"orderby" : orderBy,
 384 
					"orderby": orderBy,
381 
						"ticketSearchType" : searchType,
 385 
					"ticketSearchType": searchType,
382 
						"searchTerm" : searchTerm
 386 
					"searchTerm": searchTerm
383 
					};
 387 
				};
384 
				}
 388 
			}
385 
 
 389 
 
386 
				loadPaginatedNextItems('/cs/managerTicket-paginated', params,
 390 
			loadPaginatedNextItems('/cs/managerTicket-paginated', params,
387 
						'manager-tickets-paginated', 'manager-ticket-table',
 391 
				'manager-tickets-paginated', 'manager-ticket-table',
388 
						'manager-ticket-details-container');
 392 
				'manager-ticket-details-container');
389 
				$(this).blur();
 393 
			$(this).blur();
390 
			});
 394 
		});
391 
 
 395 
 
392 
	$("#tickets-paginated .previous").live(
 396 
	$("#tickets-paginated .previous").live(
393 
			'click',
 397 
		'click',
394 
			function() {
 398 
		function() {
395 
				var searchType = $("#assigneesearchType").val();
 399 
			var searchType = $("#assigneesearchType").val();
396 
				var ticketStatus = $("#ticketStatus").val();
 400 
			var ticketStatus = $("#ticketStatus").val();
397 
				var ticketStatus = $("#ticketStatus").val();
 401 
			var ticketStatus = $("#ticketStatus").val();
398 
				var orderBy = $("#orderBy").val();
 402 
			var orderBy = $("#orderBy").val();
399 
				var params;
 403 
			var params;
400 
				if (searchType == "" || searchType == undefined
 404 
			if (searchType == "" || searchType == undefined
401 
						|| searchType == null || searchType == "TICKET_ID") {
 405 
				|| searchType == null || searchType == "TICKET_ID") {
402 
					params = {
 406 
				params = {
403 
						"ticketStatus" : ticketStatus,
 407 
					"ticketStatus": ticketStatus,
404 
						"orderby" : orderBy
 408 
					"orderby": orderBy
405 
					};
 409 
				};
406 
				} else {
 410 
			} else {
407 
					var searchTerm = $("#assignee-partner-name-input").val();
 411 
				var searchTerm = $("#assignee-partner-name-input").val();
408 
					console.log(searchTerm);
 412 
				console.log(searchTerm);
409 
					params = {
 413 
				params = {
410 
						"ticketStatus" : ticketStatus,
 414 
					"ticketStatus": ticketStatus,
411 
						"orderby" : orderBy,
 415 
					"orderby": orderBy,
412 
						"ticketSearchType" : searchType,
 416 
					"ticketSearchType": searchType,
413 
						"searchTerm" : searchTerm
 417 
					"searchTerm": searchTerm
414 
					};
 418 
				};
415 
				}
 419 
			}
416 
				loadPaginatedPreviousItems('/cs/myticketPaginated', params,
 420 
			loadPaginatedPreviousItems('/cs/myticketPaginated', params,
417 
						'tickets-paginated', 'my-ticket-table',
 421 
				'tickets-paginated', 'my-ticket-table',
418 
						'ticket-details-container');
 422 
				'ticket-details-container');
419 
				$(this).blur();
 423 
			$(this).blur();
420 
			});
 424 
		});
421 
	$("#positions-paginated .next").live(
 425 
	$("#positions-paginated .next").live(
422 
			'click',
 426 
		'click',
423 
			function() {
 427 
		function() {
424 
				loadPaginatedNextItems('/cs/position-paginated', null,
 428 
			loadPaginatedNextItems('/cs/position-paginated', null,
425 
						'positions-paginated', 'position-table',
 429 
				'positions-paginated', 'position-table',
426 
						'position-details-container');
 430 
				'position-details-container');
427 
				$(this).blur();
 431 
			$(this).blur();
428 
			});
 432 
		});
429 
 
 433 
 
430 
	$("#positions-paginated .previous").live(
 434 
	$("#positions-paginated .previous").live(
431 
			'click',
 435 
		'click',
432 
			function() {
 436 
		function() {
433 
				loadPaginatedPreviousItems('/cs/position-paginated', null,
 437 
			loadPaginatedPreviousItems('/cs/position-paginated', null,
434 
						'positions-paginated', 'position-table',
 438 
				'positions-paginated', 'position-table',
435 
						'position-details-container');
 439 
				'position-details-container');
436 
				$(this).blur();
 440 
			$(this).blur();
437 
			});
 441 
		});
438 
 
 442 
 
439 
	$(".create-partner-region").live('click', function() {
 443 
	$(".create-partner-region").live('click', function() {
440 
		loadCreatePartnerRegion("main-content");
 444 
		loadCreatePartnerRegion("main-content");
441 
	});
 445 
	});
442 
	$(".create-ticket").live('click', function() {
 446 
	$(".create-ticket").live('click', function() {
443 
		loadCreateTicket("main-content");
 447 
		loadCreateTicket("main-content");
444 
	});
 448 
	});
445 
	$(".create-ticket-button")
 449 
	$(".create-ticket-button")
446 
			.live(
 450 
		.live(
447 
					'click',
 451 
			'click',
448 
					function() {
 452 
			function() {
449 
						var categoryId = $('#category').val();
 453 
				var categoryId = $('#category').val();
450 
						var subCategoryId = $('#subCategory').val();
 454 
				var subCategoryId = $('#subCategory').val();
451 
						if (categoryId == "" || categoryId == null
 455 
				if (categoryId == "" || categoryId == null
452 
								|| categoryId == undefined) {
 456 
					|| categoryId == undefined) {
453 
							alert("select appropriate category");
 457 
					alert("select appropriate category");
454 
							return false;
 458 
					return false;
455 
						}
 459 
				}
456 
						if (subCategoryId == "" || subCategoryId == null
 460 
				if (subCategoryId == "" || subCategoryId == null
457 
								|| subCategoryId == undefined) {
 461 
					|| subCategoryId == undefined) {
458 
							alert("select appropriate subCategoryId");
 462 
					alert("select appropriate subCategoryId");
459 
							return false;
 463 
					return false;
460 
						}
 464 
				}
461 
						var dialog = bootbox
 465 
				var dialog = bootbox
462 
								.dialog({
 466 
					.dialog({
463 
									title : "Are you sure want to change create ticket!",
 467 
						title: "Are you sure want to change create ticket!",
464 
									message : "<div class=form-inline'>"
 468 
						message: "<div class=form-inline'>"
465 
											+ "<label for='message'>Message:</label>"
 469 
							+ "<label for='message'>Message:</label>"
466 
											+ "<textarea class='form-control' rows='2' id='message'></textarea>"
 470 
							+ "<textarea class='form-control' rows='2' id='message'></textarea>"
467 
											+ "</div>",
 471 
							+ "</div>",
468 
									buttons : {
 472 
						buttons: {
469 
										cancel : {
 473 
							cancel: {
470 
											label : "cancel",
 474 
								label: "cancel",
471 
											className : 'btn-danger',
 475 
								className: 'btn-danger',
- 
 
 476 
								callback: function() {
- 
 
 477 
									loadCreateTicket("main-content");
- 
 
 478 
								}
- 
 
 479 
							},
- 
 
 480 
							ok: {
- 
 
 481 
								label: "ok",
- 
 
 482 
								className: 'btn-info',
472 
											callback : function() {
 483 
								callback: function() {
- 
 
 484 
									message = $('#message').val();
- 
 
 485 
									console.log(message);
- 
 
 486 
									if (message == ""
- 
 
 487 
										|| message == null
- 
 
 488 
										|| message == undefined) {
- 
 
 489 
										alert("message field can't be empty");
- 
 
 490 
										return false;
- 
 
 491 
									}
- 
 
 492 
									var params = {
- 
 
 493 
										"categoryId": categoryId,
- 
 
 494 
										"subCategoryId": subCategoryId,
- 
 
 495 
										"message": message
- 
 
 496 
									}
- 
 
 497 
									doPostAjaxRequestWithParamsHandler(
- 
 
 498 
										context
- 
 
 499 
										+ "/cs/createTicket",
- 
 
 500 
										params,
- 
 
 501 
										function(response) {
- 
 
 502 
											if (response == "true") {
- 
 
 503 
												alert("successfully created");
473 
												loadCreateTicket("main-content");
 504 
												loadCreateTicket("main-content");
- 
 
 505 
											} else {
- 
 
 506 
												alert("You have reached maximum number of tickets Resolved , pls click on Resolved for the resolved tickets to create new.");
474 
											}
 507 
											}
475 
										},
 508 
										});
476 
										ok : {
 - 
 
477 
											label : "ok",
 - 
 
478 
											className : 'btn-info',
 - 
 
479 
											callback : function() {
 - 
 
480 
												message = $('#message').val();
 - 
 
481 
												console.log(message);
 - 
 
482 
												if (message == ""
 - 
 
483 
														|| message == null
 - 
 
484 
														|| message == undefined) {
 - 
 
485 
													alert("message field can't be empty");
 - 
 
486 
													return false;
 - 
 
487 
												}
 - 
 
488 
												var params = {
 - 
 
489 
													"categoryId" : categoryId,
 - 
 
490 
													"subCategoryId" : subCategoryId,
 - 
 
491 
													"message" : message
 - 
 
492 
												}
 - 
 
493 
												doPostAjaxRequestWithParamsHandler(
 - 
 
494 
														context
 - 
 
495 
																+ "/cs/createTicket",
 - 
 
496 
														params,
 - 
 
497 
														function(response) {
 - 
 
498 
															if (response == "true") {
 - 
 
499 
																alert("successfully created");
 - 
 
500 
																loadCreateTicket("main-content");
 - 
 
501 
															} else {
 - 
 
502 
																alert("You have reached maximum number of tickets Resolved , pls click on Resolved for the resolved tickets to create new.");
 - 
 
503 
															}
 - 
 
504 
														});
 - 
 
505 
 
 - 
 
506 
											}
 - 
 
507 
										}
 - 
 
508 
									}
 - 
 
509 
								});
 - 
 
510 
 
 509 
 
- 
 
 510 
								}
- 
 
 511 
							}
- 
 
 512 
						}
511 
					});
 513 
					});
- 
 
 514 
 
- 
 
 515 
			});
512 
	$(".create-position").live('click', function() {
 516 
	$(".create-position").live('click', function() {
513 
		loadCreatePosition("main-content");
 517 
		loadCreatePosition("main-content");
514 
	});
 518 
	});
515 
 
 519 
 
- 
 
 520 
	$(".positionPartnerView").live('click', function() {
- 
 
 521 
		$clickedElement = $(this);
- 
 
 522 
		var positionId = $clickedElement.data("positionid");
- 
 
 523 
		$tdElement = $(this).closest('td');
- 
 
 524 
		doGetAjaxRequestHandler(context + "/cs/getPosition?positionId=" + positionId, function(response) {
- 
 
 525
- 
 
 526 
			$tdElement.html(response);
- 
 
 527 
			$tdElement.find('.partners').multiselect({
- 
 
 528 
				includeSelectAllOption: true,
- 
 
 529 
				multiple: true,
- 
 
 530 
				maxHeight: 200,
- 
 
 531 
				buttonWidth: '180px',
- 
 
 532 
				numberDisplayed: 1,
- 
 
 533 
				nonSelectedText: 'Partners',
- 
 
 534 
				nSelectedText: ' - Users Selected',
- 
 
 535 
				allSelectedText: 'All Users Selected',
- 
 
 536 
				enableFiltering: true,
- 
 
 537 
				enableCaseInsensitiveFiltering: true
- 
 
 538 
			});
- 
 
 539 
		});
- 
 
 540 
	});
- 
 
 541 
 
- 
 
 542 
 
516 
	$("#ticketStatus").live(
 543 
	$("#ticketStatus").live(
517 
			'change',
 544 
		'change',
518 
			function() {
 545 
		function() {
519 
				var ticketStatus = $("#ticketStatus").val();
 546 
			var ticketStatus = $("#ticketStatus").val();
520 
				var orderBy = $("#orderBy").val();
 547 
			var orderBy = $("#orderBy").val();
521 
				var searchType = $("#assigneesearchType").val();
 548 
			var searchType = $("#assigneesearchType").val();
522 
				if (searchType == "" || searchType == undefined
 549 
			if (searchType == "" || searchType == undefined
523 
						|| searchType == null) {
 550 
				|| searchType == null) {
524 
					loadMyTicket("main-content", ticketStatus, orderBy, null,
 551 
				loadMyTicket("main-content", ticketStatus, orderBy, null,
525 
							null, null);
 552 
					null, null);
- 
 
 553 
			} else {
- 
 
 554 
				if (searchType == "PARTNER_NAME") {
- 
 
 555 
					var searchTerm = $("#assignee-partner-name-input")
- 
 
 556 
						.val();
- 
 
 557 
					var searchValue = $("#typeaheadpartnernameforassignee")
- 
 
 558 
						.val();
- 
 
 559 
					loadMyTicket("main-content", ticketStatus, orderBy,
- 
 
 560 
						searchType, searchTerm, searchValue);
526 
				} else {
 561 
				} else {
527 
					if (searchType == "PARTNER_NAME") {
 - 
 
528 
						var searchTerm = $("#assignee-partner-name-input")
 - 
 
529 
								.val();
 - 
 
530 
						var searchValue = $("#typeaheadpartnernameforassignee")
 - 
 
531 
								.val();
 - 
 
532 
						loadMyTicket("main-content", ticketStatus, orderBy,
 - 
 
533 
								searchType, searchTerm, searchValue);
 - 
 
534 
					} else {
 - 
 
535 
						var searchTerm = $("#assignee-search-by-ticketId")
 562 
					var searchTerm = $("#assignee-search-by-ticketId")
536 
								.val();
 563 
						.val();
537 
						loadMyTicket("main-content", ticketStatus, orderBy,
 564 
					loadMyTicket("main-content", ticketStatus, orderBy,
538 
								searchType, searchTerm, null);
 565 
						searchType, searchTerm, null);
539 
					}
 - 
 
540 
				}
 566 
				}
- 
 
 567 
			}
541 
			});
 568 
		});
542 
	$("#orderBy").live(
 569 
	$("#orderBy").live(
543 
			'change',
 570 
		'change',
544 
			function() {
 571 
		function() {
545 
				var ticketStatus = $("#ticketStatus").val();
 572 
			var ticketStatus = $("#ticketStatus").val();
546 
				var orderBy = $("#orderBy").val();
 573 
			var orderBy = $("#orderBy").val();
547 
				var searchType = $("#assigneesearchType").val();
 574 
			var searchType = $("#assigneesearchType").val();
548 
				if (searchType == "" || searchType == undefined
 575 
			if (searchType == "" || searchType == undefined
549 
						|| searchType == null) {
 576 
				|| searchType == null) {
550 
					loadMyTicket("main-content", ticketStatus, orderBy, null,
 577 
				loadMyTicket("main-content", ticketStatus, orderBy, null,
551 
							null, null);
 578 
					null, null);
- 
 
 579 
			} else {
- 
 
 580 
				if (searchType == "PARTNER_NAME") {
- 
 
 581 
					var searchTerm = $("#assignee-partner-name-input")
- 
 
 582 
						.val();
- 
 
 583 
					var searchValue = $("#typeaheadpartnernameforassignee")
- 
 
 584 
						.val();
- 
 
 585 
					loadMyTicket("main-content", ticketStatus, orderBy,
- 
 
 586 
						searchType, searchTerm, searchValue);
552 
				} else {
 587 
				} else {
553 
					if (searchType == "PARTNER_NAME") {
 - 
 
554 
						var searchTerm = $("#assignee-partner-name-input")
 - 
 
555 
								.val();
 - 
 
556 
						var searchValue = $("#typeaheadpartnernameforassignee")
 - 
 
557 
								.val();
 - 
 
558 
						loadMyTicket("main-content", ticketStatus, orderBy,
 - 
 
559 
								searchType, searchTerm, searchValue);
 - 
 
560 
					} else {
 - 
 
561 
						var searchTerm = $("#assignee-search-by-ticketId")
 588 
					var searchTerm = $("#assignee-search-by-ticketId")
562 
								.val();
 589 
						.val();
563 
						loadMyTicket("main-content", ticketStatus, orderBy,
 590 
					loadMyTicket("main-content", ticketStatus, orderBy,
564 
								searchType, searchTerm, null);
 591 
						searchType, searchTerm, null);
565 
					}
 - 
 
566 
				}
 592 
				}
- 
 
 593 
			}
567 
			});
 594 
		});
568 
	$("#managerTicketStatus").live(
 595 
	$("#managerTicketStatus").live(
569 
			'change',
 596 
		'change',
570 
			function() {
 597 
		function() {
571 
				var ticketStatus = $("#managerTicketStatus").val();
 598 
			var ticketStatus = $("#managerTicketStatus").val();
572 
				var orderBy = $("#managerTicketorderBy").val();
 599 
			var orderBy = $("#managerTicketorderBy").val();
573 
				var searchType = $("#managersearchType").val();
 600 
			var searchType = $("#managersearchType").val();
574 
				if (searchType == "" || searchType == undefined
 601 
			if (searchType == "" || searchType == undefined
575 
						|| searchType == null) {
 602 
				|| searchType == null) {
576 
					loadManagerTicket("main-content", ticketStatus, orderBy,
 603 
				loadManagerTicket("main-content", ticketStatus, orderBy,
577 
							null, null, null);
 604 
					null, null, null);
- 
 
 605 
			} else {
- 
 
 606 
				if (searchType == "PARTNER_NAME") {
- 
 
 607 
					var searchTerm = $("#partner-name-input").val();
- 
 
 608 
					var searchValue = $("#typeaheadpartnername").val();
- 
 
 609 
					loadManagerTicket("main-content", ticketStatus,
- 
 
 610 
						orderBy, searchType, searchTerm, searchValue);
578 
				} else {
 611 
				} else {
579 
					if (searchType == "PARTNER_NAME") {
 - 
 
580 
						var searchTerm = $("#partner-name-input").val();
 - 
 
581 
						var searchValue = $("#typeaheadpartnername").val();
 - 
 
582 
						loadManagerTicket("main-content", ticketStatus,
 - 
 
583 
								orderBy, searchType, searchTerm, searchValue);
 - 
 
584 
					} else {
 - 
 
585 
						var searchTerm = $("#search-by-ticketId").val();
 612 
					var searchTerm = $("#search-by-ticketId").val();
586 
						loadManagerTicket("main-content", ticketStatus,
 613 
					loadManagerTicket("main-content", ticketStatus,
587 
								orderBy, searchType, searchTerm, null);
 614 
						orderBy, searchType, searchTerm, null);
588 
					}
 - 
 
589 
				}
 615 
				}
- 
 
 616 
			}
590 
 
 617 
 
591 
			});
 618 
		});
592 
	$("#managerTicketorderBy").live(
 619 
	$("#managerTicketorderBy").live(
593 
			'change',
 620 
		'change',
594 
			function() {
 621 
		function() {
595 
				var ticketStatus = $("#managerTicketStatus").val();
 622 
			var ticketStatus = $("#managerTicketStatus").val();
596 
				var orderBy = $("#managerTicketorderBy").val();
 623 
			var orderBy = $("#managerTicketorderBy").val();
597 
				var searchType = $("#managersearchType").val();
 624 
			var searchType = $("#managersearchType").val();
598 
				var searchType = $("#managersearchType").val();
 625 
			var searchType = $("#managersearchType").val();
599 
				if (searchType == "" || searchType == undefined
 626 
			if (searchType == "" || searchType == undefined
600 
						|| searchType == null) {
 627 
				|| searchType == null) {
601 
					loadManagerTicket("main-content", ticketStatus, orderBy,
 628 
				loadManagerTicket("main-content", ticketStatus, orderBy,
602 
							null, null, null);
 629 
					null, null, null);
- 
 
 630 
			} else {
- 
 
 631 
				if (searchType == "PARTNER_NAME") {
- 
 
 632 
					var searchTerm = $("#partner-name-input").val();
- 
 
 633 
					var searchValue = $("#typeaheadpartnername").val();
- 
 
 634 
					loadManagerTicket("main-content", ticketStatus,
- 
 
 635 
						orderBy, searchType, searchTerm, searchValue);
603 
				} else {
 636 
				} else {
604 
					if (searchType == "PARTNER_NAME") {
 - 
 
605 
						var searchTerm = $("#partner-name-input").val();
 - 
 
606 
						var searchValue = $("#typeaheadpartnername").val();
 - 
 
607 
						loadManagerTicket("main-content", ticketStatus,
 - 
 
608 
								orderBy, searchType, searchTerm, searchValue);
 - 
 
609 
					} else {
 - 
 
610 
						var searchTerm = $("#search-by-ticketId").val();
 637 
					var searchTerm = $("#search-by-ticketId").val();
611 
						loadManagerTicket("main-content", ticketStatus,
 638 
					loadManagerTicket("main-content", ticketStatus,
612 
								orderBy, searchType, searchTerm, null);
 639 
						orderBy, searchType, searchTerm, null);
613 
					}
 - 
 
614 
				}
 640 
				}
- 
 
 641 
			}
615 
 
 642 
 
616 
			});
 643 
		});
617 
	$("#category").live('change', function() {
 644 
	$("#category").live('change', function() {
618 
		var categoryId = $("#category").val();
 645 
		var categoryId = $("#category").val();
619 
		$("#auth-user-for-category").hide();
 646 
		$("#auth-user-for-category").hide();
620 
		loadSubCategories(categoryId);
 647 
		loadSubCategories(categoryId);
621 
	});
 648 
	});
622 
	$(".create-ticket-category-button")
 649 
	$(".create-ticket-category-button")
623 
			.live(
 650 
		.live(
624 
					'click',
 651 
			'click',
625 
					function() {
 652 
			function() {
626 
						console
 653 
				console
627 
								.log("create-ticket-category-button clicked......");
 654 
					.log("create-ticket-category-button clicked......");
628 
						var name = $("#categoryName").val();
 655 
				var name = $("#categoryName").val();
629 
						var description = $("#categorydescription").val();
 656 
				var description = $("#categorydescription").val();
630 
						console.log(name, description);
 657 
				console.log(name, description);
631 
						if (name == "" || name == null || name == undefined) {
 658 
				if (name == "" || name == null || name == undefined) {
632 
							alert("Name field can't be empty");
 659 
					alert("Name field can't be empty");
633 
							return false;
 660 
					return false;
634 
						}
 661 
				}
635 
						if (description == "" || description == null
 662 
				if (description == "" || description == null
636 
								|| description == undefined) {
 663 
					|| description == undefined) {
637 
							alert("Description field can't be empty");
 664 
					alert("Description field can't be empty");
638 
							return false;
 665 
					return false;
639 
						}
 666 
				}
640 
						if (confirm("Are you sure you want to create ticket category!") == true) {
 667 
				if (confirm("Are you sure you want to create ticket category!") == true) {
641 
							createCategory("main-content", name, description);
 668 
					createCategory("main-content", name, description);
642 
						}
 669 
				}
643 
					});
 670 
			});
644 
	$(".create-region-button")
 671 
	$(".create-region-button")
645 
			.live(
 672 
		.live(
646 
					'click',
 673 
			'click',
647 
					function() {
 674 
			function() {
648 
						var name = $("#regionName").val();
 675 
				var name = $("#regionName").val();
649 
						var description = $("#regiondescription").val();
 676 
				var description = $("#regiondescription").val();
650 
						if (name == "" || name == null || name == undefined) {
 677 
				if (name == "" || name == null || name == undefined) {
651 
							alert("Name field can't be empty");
 678 
					alert("Name field can't be empty");
652 
							return false;
 679 
					return false;
653 
						}
 680 
				}
654 
						if (description == "" || description == null
 681 
				if (description == "" || description == null
655 
								|| description == undefined) {
 682 
					|| description == undefined) {
656 
							alert("Description field can't be empty");
 683 
					alert("Description field can't be empty");
657 
							return false;
 684 
					return false;
658 
						}
 685 
				}
659 
						if (confirm("Are you sure you want to create region!") == true) {
 686 
				if (confirm("Are you sure you want to create region!") == true) {
660 
							createRegion("main-content", name, description);
 687 
					createRegion("main-content", name, description);
661 
						}
 688 
				}
662 
					});
 689 
			});
663 
 
 690 
 
664 
	$(".create-partner-region-button")
 691 
	$(".create-partner-region-button")
665 
			.live(
 692 
		.live(
666 
					'click',
 693 
			'click',
667 
					function() {
 694 
			function() {
668 
 
 695 
 
669 
						var regionId = $("#region").val();
 696 
				var regionId = $("#region").val();
670 
						var fofoIds = $("#partner").val();
 697 
				var fofoIds = $("#partner").val();
671 
						console.log(regionId, fofoIds);
 698 
				console.log(regionId, fofoIds);
672 
						if (regionId == "" || regionId == null
 699 
				if (regionId == "" || regionId == null
673 
								|| regionId == undefined) {
 700 
					|| regionId == undefined) {
674 
							alert("regionId field can't be empty");
 701 
					alert("regionId field can't be empty");
675 
							return false;
 702 
					return false;
676 
						}
 703 
				}
677 
						if (fofoIds == "" || fofoIds == null
 704 
				if (fofoIds == "" || fofoIds == null
678 
								|| fofoIds == undefined) {
 705 
					|| fofoIds == undefined) {
679 
							alert("select appropriate partner");
 706 
					alert("select appropriate partner");
680 
							return false;
 707 
					return false;
681 
						}
 708 
				}
682 
						if (confirm("Are you sure you want to create partner region!") == true) {
 709 
				if (confirm("Are you sure you want to create partner region!") == true) {
683 
							createPartnerRegion("main-content", regionId,
 710 
					createPartnerRegion("main-content", regionId,
684 
									fofoIds);
 711 
						fofoIds);
685 
						}
 712 
				}
686 
					});
 713 
			});
687 
	$(".create-position-button")
 714 
	$(".create-position-button")
688 
			.live(
 715 
		.live(
689 
					'click',
 716 
			'click',
690 
					function() {
 717 
			function() {
691 
 
 - 
 
692 
						var authUser = $("#authUser").val();
 - 
 
693 
						var ticketCategoryPosition = $(
 - 
 
694 
								"#ticketCategoryPosition").val();
 - 
 
695 
						var escalationType = $("#escalationType").val();
 - 
 
696 
						var regionPosition = $("#regionPosition").val();
 - 
 
697 
						var fofoIds = $("#partner").val();
 - 
 
698 
						if (fofoIds.includes("0")) {
 - 
 
699 
							fofoIds = [ 0 ];
 - 
 
700 
							console.log(fofoIds);
 - 
 
701 
						} else {
 - 
 
702 
							console.log(fofoIds);
 - 
 
703 
						}
 - 
 
704 
						console.log(authUser, ticketCategoryPosition,
 - 
 
705 
								escalationType, regionPosition);
 - 
 
706 
						if (authUser == "" || authUser == null
 - 
 
707 
								|| authUser == undefined) {
 - 
 
708 
							alert("select appropriate authUser");
 - 
 
709 
							return false;
 - 
 
710 
						}
 - 
 
711 
						if (ticketCategoryPosition == ""
 - 
 
712 
								|| ticketCategoryPosition == null
 - 
 
713 
								|| ticketCategoryPosition == undefined) {
 - 
 
714 
							alert("select appropriate category");
 - 
 
715 
							return false;
 - 
 
716 
						}
 - 
 
717 
						if (escalationType == "" || escalationType == null
 - 
 
718 
								|| escalationType == undefined) {
 - 
 
719 
							alert("select appropriate escalationType");
 - 
 
720 
							return false;
 - 
 
721 
						}
 - 
 
722 
						if (regionPosition == "" || regionPosition == null
 - 
 
723 
								|| regionPosition == undefined) {
 - 
 
724 
							alert("select appropriate Region");
 - 
 
725 
							return false;
 - 
 
726 
						}
 - 
 
727 
 
 718 
 
- 
 
 719 
				var authUser = $("#authUser").val();
- 
 
 720 
				var ticketCategoryPosition = $(
- 
 
 721 
					"#ticketCategoryPosition").val();
- 
 
 722 
				var escalationType = $("#escalationType").val();
728 
						if (confirm("Are you sure you want to create Position!") == true) {
 723 
				var regionPosition = $("#regionPosition").val();
- 
 
 724 
				var fofoIds = $("#partner").val();
- 
 
 725 
				if (fofoIds.includes("0")) {
- 
 
 726 
					fofoIds = [0];
- 
 
 727 
					console.log(fofoIds);
- 
 
 728 
				} else {
- 
 
 729 
					console.log(fofoIds);
- 
 
 730 
				}
- 
 
 731 
				console.log(authUser, ticketCategoryPosition,
- 
 
 732 
					escalationType, regionPosition);
- 
 
 733 
				if (authUser == "" || authUser == null
- 
 
 734 
					|| authUser == undefined) {
729 
							createPosition("main-content", authUser,
 735 
					alert("select appropriate authUser");
- 
 
 736 
					return false;
- 
 
 737 
				}
- 
 
 738 
				if (ticketCategoryPosition == ""
- 
 
 739 
					|| ticketCategoryPosition == null
730 
									ticketCategoryPosition, escalationType,
 740 
					|| ticketCategoryPosition == undefined) {
- 
 
 741 
					alert("select appropriate category");
- 
 
 742 
					return false;
- 
 
 743 
				}
- 
 
 744 
				if (escalationType == "" || escalationType == null
- 
 
 745 
					|| escalationType == undefined) {
- 
 
 746 
					alert("select appropriate escalationType");
- 
 
 747 
					return false;
- 
 
 748 
				}
- 
 
 749 
				if (regionPosition == "" || regionPosition == null
731 
									regionPosition, fofoIds);
 750 
					|| regionPosition == undefined) {
- 
 
 751 
					alert("select appropriate Region");
- 
 
 752 
					return false;
732 
						}
 753 
				}
733 
 
 754 
 
- 
 
 755 
				if (confirm("Are you sure you want to create Position!") == true) {
- 
 
 756 
					createPosition("main-content", authUser,
- 
 
 757 
						ticketCategoryPosition, escalationType,
- 
 
 758 
						regionPosition, fofoIds);
- 
 
 759 
				}
- 
 
 760 
 
734 
					});
 761 
			});
735 
 
 762 
 
736 
	$("#ticketCategory").live('change', function() {
 763 
	$("#ticketCategory").live('change', function() {
737 
		console.log("change ticket category clicked......");
 764 
		console.log("change ticket category clicked......");
738 
		var ticketCategoryId = $(this).val();
 765 
		var ticketCategoryId = $(this).val();
739 
		console.log(ticketCategoryId);
 766 
		console.log(ticketCategoryId);
Line 743... Line 770...
743 
		console.log("create ticket category clicked......");
 770 
		console.log("create ticket category clicked......");
744 
		loadCreateSubCategory("main-content");
 771 
		loadCreateSubCategory("main-content");
745 
	});
 772 
	});
746 
 
 773 
 
747 
	$(".create-ticket-sub-category-button")
 774 
	$(".create-ticket-sub-category-button")
748 
			.live(
 775 
		.live(
749 
					'click',
 776 
			'click',
750 
					function() {
 777 
			function() {
751 
						console
 778 
				console
752 
								.log("create-ticket-category-button clicked......");
 779 
					.log("create-ticket-category-button clicked......");
753 
						var name = $("#subcategoryName").val();
 780 
				var name = $("#subcategoryName").val();
754 
						var description = $("#subcategorydescription").val();
 781 
				var description = $("#subcategorydescription").val();
755 
						var ticketCategoryId = $("#ticketCategory").val();
 782 
				var ticketCategoryId = $("#ticketCategory").val();
756 
						console.log(name, description);
 783 
				console.log(name, description);
757 
						if (name == "" || name == null || name == undefined) {
 784 
				if (name == "" || name == null || name == undefined) {
758 
							alert("Name field can't be empty");
 785 
					alert("Name field can't be empty");
759 
							return false;
 786 
					return false;
760 
						}
 787 
				}
761 
						if (description == "" || description == null
 788 
				if (description == "" || description == null
762 
								|| description == undefined) {
 789 
					|| description == undefined) {
763 
							alert("Description field can't be empty");
 790 
					alert("Description field can't be empty");
764 
							return false;
 791 
					return false;
765 
						}
 792 
				}
766 
						if (ticketCategoryId == "" || ticketCategoryId == null
 793 
				if (ticketCategoryId == "" || ticketCategoryId == null
767 
								|| ticketCategoryId == undefined) {
 794 
					|| ticketCategoryId == undefined) {
768 
							alert("select appropriate category name");
 795 
					alert("select appropriate category name");
769 
							return false;
 796 
					return false;
770 
						}
 797 
				}
771 
						if (confirm("Are you sure you want to create ticket category!") == true) {
 798 
				if (confirm("Are you sure you want to create ticket category!") == true) {
772 
							createSubCategory("main-content", name,
 799 
					createSubCategory("main-content", name,
773 
									description, ticketCategoryId);
 800 
						description, ticketCategoryId);
774 
						}
 801 
				}
775 
					});
 802 
			});
776 
	$(".remove-position").live('click', function() {
 803 
	$(".remove-position").live('click', function() {
777 
		var positionId = $(this).data('positionid');
 804 
		var positionId = $(this).data('positionid');
778 
		if (confirm("Are you sure you want to remove position!") == true) {
 805 
		if (confirm("Are you sure you want to remove position!") == true) {
779 
			removePosition(positionId);
 806 
			removePosition(positionId);
780 
		}
 807 
		}
781 
	});
 808 
	});
782 
 
 809 
 
783 
	$(".update-position")
 810 
	$(".update-position")
784 
			.live(
 811 
		.live(
785 
					'click',
 812 
			'click',
786 
					function() {
 813 
			function() {
787 
						var positionId = $(this).data('positionid');
 814 
				var positionId = $(this).data('positionid');
788 
						var regionId = $(this).data('regionid');
 815 
				var regionId = $(this).data('regionid');
789 
 
 - 
 
790 
						var row = $(this);
 816 
		        var row = $(this);
791 
						var selectedFofoIds = $(this).closest("tr").find(
 817 
				var selectedFofoIds = $(this).closest("tr").find(
792 
								'#partners ').val();
 818 
					'#partners').val();
793 
						if (selectedFofoIds.includes("0")) {
 819 
				if (selectedFofoIds.includes("0")) {
794 
							selectedFofoIds = [ 0 ];
 820 
					selectedFofoIds = [0];
795 
							console.log(selectedFofoIds);
 821 
					console.log(selectedFofoIds);
796 
						} else {
 822 
				} else {
797 
							console.log(selectedFofoIds);
 823 
					console.log(selectedFofoIds);
798 
						}
 824 
				}
799 
						if (confirm("Are you sure you want to update the partners!") == true) {
 825 
				if (confirm("Are you sure you want to update the partners!") == true) {
800 
							doPostAjaxRequestWithJsonHandler(context
 826 
					doPostAjaxRequestWithJsonHandler(context
801 
									+ "/cs/updatePartnerPosition?regionId="
 827 
						+ "/cs/updatePartnerPosition?regionId="
802 
									+ regionId + "&positionId=" + positionId,
 828 
						+ regionId + "&positionId=" + positionId,
803 
									JSON.stringify(selectedFofoIds), function(
 829 
						JSON.stringify(selectedFofoIds), function(
804 
											response) {
 830 
							response) {
805 
										if (response == "true") {
 831 
						if (response == "true") {
806 
											alert("Update successfully");
 832 
							alert("Update successfully");
807 
											loadCreatePosition("main-content");
 833 
							loadCreatePosition("main-content");
808 
										}
 - 
 
809 
									});
 - 
 
810 
						}
 834 
						}
811 
 
 - 
 
812 
					});
 835 
					});
- 
 
 836 
				}
- 
 
 837 
 
- 
 
 838 
			});
813 
 
 839 
 
814 
});
 840 
});
815 
 
 841 
 
816 
function loadCreateCategory(domId) {
 842 
function loadCreateCategory(domId) {
817 
	doGetAjaxRequestHandler(context + "/cs/createCategory", function(response) {
 843 
	doGetAjaxRequestHandler(context + "/cs/createCategory", function(response) {
818 
		$('#' + domId).html(response);
 844 
		$('#' + domId).html(response);
819 
	});
 845 
	});
820 
}
 846 
}
821 
function removePosition(positionId) {
 847 
function removePosition(positionId) {
822 
	doDeleteAjaxRequestHandler(context + "/cs/removePosition?positionId="
 848 
	doDeleteAjaxRequestHandler(context + "/cs/removePosition?positionId="
823 
			+ positionId, function(response) {
 849 
		+ positionId, function(response) {
824 
		if (response == "true") {
 850 
			if (response == "true") {
825 
			alert("Position removed successfully");
 851 
				alert("Position removed successfully");
826 
			loadCreatePosition("main-content");
 852 
				loadCreatePosition("main-content");
827 
		}
 853 
			}
828 
	});
 854 
		});
829 
}
 855 
}
830 
 
 856 
 
831 
function loadCreateRegion(domId) {
 857 
function loadCreateRegion(domId) {
832 
	doGetAjaxRequestHandler(context + "/cs/createRegion", function(response) {
 858 
	doGetAjaxRequestHandler(context + "/cs/createRegion", function(response) {
833 
		$('#' + domId).html(response);
 859 
		$('#' + domId).html(response);
834 
	});
 860 
	});
835 
}
 861 
}
836 
function loadMyTicket(domId, ticketStatus, sortOrder, ticketSearchType,
 862 
function loadMyTicket(domId, ticketStatus, sortOrder, ticketSearchType,
837 
		searchTerm, searchValue) {
 863 
	searchTerm, searchValue) {
838 
 
 864 
 
839 
	if (ticketStatus == null && sortOrder == null) {
 865 
	if (ticketStatus == null && sortOrder == null) {
840 
		doGetAjaxRequestHandler(context + "/cs/myticket", function(response) {
 866 
		doGetAjaxRequestHandler(context + "/cs/myticket", function(response) {
841 
			$('#' + domId).html(response);
 867 
			$('#' + domId).html(response);
842 
		});
 868 
		});
843 
	} else if (ticketSearchType == null) {
 869 
	} else if (ticketSearchType == null) {
844 
		doGetAjaxRequestHandler(context + "/cs/myticket?ticketStatus="
 870 
		doGetAjaxRequestHandler(context + "/cs/myticket?ticketStatus="
845 
				+ ticketStatus + "&orderby=" + sortOrder, function(response) {
 871 
			+ ticketStatus + "&orderby=" + sortOrder, function(response) {
846 
			$('#' + domId).html(response);
 872 
				$('#' + domId).html(response);
847 
		});
 873 
			});
848 
	} else {
 874 
	} else {
849 
		doGetAjaxRequestHandler(context + "/cs/myticket?ticketStatus="
 875 
		doGetAjaxRequestHandler(context + "/cs/myticket?ticketStatus="
850 
				+ ticketStatus + "&orderby=" + sortOrder + "&ticketSearchType="
 876 
			+ ticketStatus + "&orderby=" + sortOrder + "&ticketSearchType="
851 
				+ ticketSearchType + "&searchTerm=" + searchTerm, function(
 877 
			+ ticketSearchType + "&searchTerm=" + searchTerm, function(
852 
				response) {
 878 
				response) {
853 
			$('#' + domId).html(response);
 879 
			$('#' + domId).html(response);
854 
			if (ticketSearchType == "PARTNER_NAME") {
 880 
			if (ticketSearchType == "PARTNER_NAME") {
855 
				$('.assigneebyPartnerName').css('display', 'inline-block');
 881 
				$('.assigneebyPartnerName').css('display', 'inline-block');
856 
				$('.assingeebyTicketId').css('display', 'none');
 882 
				$('.assingeebyTicketId').css('display', 'none');
Line 865... Line 891...
865 
	}
 891 
	}
866 
}
 892 
}
867 
 
 893 
 
868 
function loadCreatePartnerRegion(domId) {
 894 
function loadCreatePartnerRegion(domId) {
869 
	doGetAjaxRequestHandler(context + "/cs/createPartnerRegion", function(
 895 
	doGetAjaxRequestHandler(context + "/cs/createPartnerRegion", function(
870 
			response) {
 896 
		response) {
871 
		$('#' + domId).html(response);
 897 
		$('#' + domId).html(response);
872 
	});
 898 
	});
873 
}
 899 
}
874 
function loadCreatePosition(domId) {
 900 
function loadCreatePosition(domId) {
875 
	doGetAjaxRequestHandler(context + "/cs/createPosition", function(response) {
 901 
	doGetAjaxRequestHandler(context + "/cs/createPosition", function(response) {
876 
		$('#' + domId).html(response);
 902 
		$('#' + domId).html(response);
877 
	});
 903 
	});
878 
}
 904 
}
879 
function loadSubCategories(categoryId) {
 905 
function loadSubCategories(categoryId) {
880 
	doGetAjaxRequestHandler(context
 906 
	doGetAjaxRequestHandler(context
881 
			+ "/cs/getSubCategoriesByCategoryId?categoryId=" + categoryId,
 907 
		+ "/cs/getSubCategoriesByCategoryId?categoryId=" + categoryId,
882 
			function(response) {
 908 
		function(response) {
883 
				$('#' + "create-ticket-sub-categories").html(response);
 909 
			$('#' + "create-ticket-sub-categories").html(response);
884 
			});
 910 
		});
885 
}
 911 
}
886 
function createCategory(domId, name, description) {
 912 
function createCategory(domId, name, description) {
887 
	var params = {
 913 
	var params = {
888 
		"name" : name,
 914 
		"name": name,
889 
		"description" : description
 915 
		"description": description
890 
	}
 916 
	}
891 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createCategory", params,
 917 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createCategory", params,
892 
			function(response) {
 918 
		function(response) {
893 
				alert("Category created successfully");
 919 
			alert("Category created successfully");
894 
				loadCreateCategory(domId);
 920 
			loadCreateCategory(domId);
895 
			});
 921 
		});
896 
}
 922 
}
897 
function changeTicket(ticketId, subCategoryId, authUserId, categoryId) {
 923 
function changeTicket(ticketId, subCategoryId, authUserId, categoryId) {
898 
	var params = {
 924 
	var params = {
899 
		"ticketId" : ticketId,
 925 
		"ticketId": ticketId,
900 
		"subCategoryId" : subCategoryId,
 926 
		"subCategoryId": subCategoryId,
901 
		"authUserId" : authUserId,
 927 
		"authUserId": authUserId,
902 
		"categoryId" : categoryId
 928 
		"categoryId": categoryId
903 
	}
 929 
	}
904 
	doPostAjaxRequestWithParamsHandler(context + "/cs/edit-ticket", params,
 930 
	doPostAjaxRequestWithParamsHandler(context + "/cs/edit-ticket", params,
905 
			function(response) {
 931 
		function(response) {
906 
				if (response == "true") {
 932 
			if (response == "true") {
907 
					alert("Ticket changed successfully");
 933 
				alert("Ticket changed successfully");
908 
					loadManagerTicket("main-content", null, null, null, null,
 934 
				loadManagerTicket("main-content", null, null, null, null,
909 
							null);
 935 
					null);
910 
				}
 936 
			}
911 
			});
 937 
		});
912 
}
 938 
}
913 
function createRegion(domId, name, description) {
 939 
function createRegion(domId, name, description) {
914 
	var params = {
 940 
	var params = {
915 
		"name" : name,
 941 
		"name": name,
916 
		"description" : description
 942 
		"description": description
917 
	}
 943 
	}
918 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createRegion", params,
 944 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createRegion", params,
919 
			function(response) {
 945 
		function(response) {
920 
				if (response == "true") {
 946 
			if (response == "true") {
921 
					alert("Region created successfully");
 947 
				alert("Region created successfully");
922 
					loadCreateRegion(domId);
 948 
				loadCreateRegion(domId);
923 
				}
 949 
			}
924 
			});
 950 
		});
925 
}
 951 
}
926 
function loadCreateSubCategory(domId) {
 952 
function loadCreateSubCategory(domId) {
927 
	doGetAjaxRequestHandler(context + "/cs/createSubCategory", function(
 953 
	doGetAjaxRequestHandler(context + "/cs/createSubCategory", function(
928 
			response) {
 954 
		response) {
929 
		$('#' + domId).html(response);
 955 
		$('#' + domId).html(response);
930 
	});
 956 
	});
931 
}
 957 
}
932 
function loadManagerTicket(domId, ticketStatus, sortOrder, ticketSearchType,
 958 
function loadManagerTicket(domId, ticketStatus, sortOrder, ticketSearchType,
933 
		searchTerm, searchValue) {
 959 
	searchTerm, searchValue) {
934 
	if (ticketStatus == null && sortOrder == null) {
 960 
	if (ticketStatus == null && sortOrder == null) {
935 
		doGetAjaxRequestHandler(context + "/cs/managerTicket", function(
 961 
		doGetAjaxRequestHandler(context + "/cs/managerTicket", function(
936 
				response) {
 962 
			response) {
937 
			$('#' + domId).html(response);
 963 
			$('#' + domId).html(response);
938 
		});
 964 
		});
939 
	} else if (ticketSearchType == null) {
 965 
	} else if (ticketSearchType == null) {
940 
		doGetAjaxRequestHandler(context + "/cs/managerTicket?ticketStatus="
 966 
		doGetAjaxRequestHandler(context + "/cs/managerTicket?ticketStatus="
941 
				+ ticketStatus + "&orderby=" + sortOrder, function(response) {
 967 
			+ ticketStatus + "&orderby=" + sortOrder, function(response) {
942 
			$('#' + domId).html(response);
 968 
				$('#' + domId).html(response);
943 
		});
 969 
			});
944 
	} else {
 970 
	} else {
945 
		doGetAjaxRequestHandler(context + "/cs/managerTicket?ticketStatus="
 971 
		doGetAjaxRequestHandler(context + "/cs/managerTicket?ticketStatus="
946 
				+ ticketStatus + "&orderby=" + sortOrder + "&ticketSearchType="
 972 
			+ ticketStatus + "&orderby=" + sortOrder + "&ticketSearchType="
947 
				+ ticketSearchType + "&searchTerm=" + searchTerm, function(
 973 
			+ ticketSearchType + "&searchTerm=" + searchTerm, function(
948 
				response) {
 974 
				response) {
949 
			$('#' + domId).html(response);
 975 
			$('#' + domId).html(response);
950 
			if (ticketSearchType == "PARTNER_NAME") {
 976 
			if (ticketSearchType == "PARTNER_NAME") {
951 
				$('.byPartnerName').css('display', 'inline-block');
 977 
				$('.byPartnerName').css('display', 'inline-block');
952 
				$('.byTicketId').css('display', 'none');
 978 
				$('.byTicketId').css('display', 'none');
Line 965... Line 991...
965 
		$('#' + domId).html(response);
 991 
		$('#' + domId).html(response);
966 
	});
 992 
	});
967 
}
 993 
}
968 
function loadticketSubCategoryById(ticketCategoryId) {
 994 
function loadticketSubCategoryById(ticketCategoryId) {
969 
	doGetAjaxRequestHandler(context
 995 
	doGetAjaxRequestHandler(context
970 
			+ "/cs/getSubCategoryByCategoryId?ticketCategoryId="
 996 
		+ "/cs/getSubCategoryByCategoryId?ticketCategoryId="
971 
			+ ticketCategoryId, function(response) {
 997 
		+ ticketCategoryId, function(response) {
972 
		$(".ticket-sub-category-container").html(response);
 998 
			$(".ticket-sub-category-container").html(response);
973 
	});
 999 
		});
974 
}
 1000 
}
975 
function createPartnerRegion(domId, regionId, fofoIds) {
 1001 
function createPartnerRegion(domId, regionId, fofoIds) {
976 
	doPostAjaxRequestWithJsonHandler(context
 1002 
	doPostAjaxRequestWithJsonHandler(context
977 
			+ "/cs/createPartnerRegion?regionId=" + regionId, JSON
 1003 
		+ "/cs/createPartnerRegion?regionId=" + regionId, JSON
978 
			.stringify(fofoIds), function(response) {
 1004 
			.stringify(fofoIds), function(response) {
979 
		if (response == "true") {
 1005 
				if (response == "true") {
980 
			alert("added region to partner successfully");
 1006 
					alert("added region to partner successfully");
981 
			loadCreatePartnerRegion(domId);
 1007 
					loadCreatePartnerRegion(domId);
982 
		}
 1008 
				}
983 
	});
 1009 
			});
984 
}
 1010 
}
985 
function createSubCategory(domId, name, description, categoryId) {
 1011 
function createSubCategory(domId, name, description, categoryId) {
986 
	var params = {
 1012 
	var params = {
987 
		"categoryId" : categoryId,
 1013 
		"categoryId": categoryId,
988 
		"name" : name,
 1014 
		"name": name,
989 
		"description" : description
 1015 
		"description": description
990 
	}
 1016 
	}
991 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createSubCategory",
 1017 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createSubCategory",
992 
			params, function(response) {
 1018 
		params, function(response) {
993 
				alert("Sub Category created successfully");
 1019 
			alert("Sub Category created successfully");
994 
				loadCreateSubCategory(domId);
 1020 
			loadCreateSubCategory(domId);
995 
			});
 1021 
		});
996 
}
 1022 
}
997 
function createLastActivity(ticketId, activity) {
 1023 
function createLastActivity(ticketId, activity) {
998 
	var params = {
 1024 
	var params = {
999 
		"ticketId" : ticketId,
 1025 
		"ticketId": ticketId,
1000 
		"lastactivity" : activity
 1026 
		"lastactivity": activity
1001 
	}
 1027 
	}
1002 
	doPostAjaxRequestWithParamsHandler(context + "/cs/create-last-activity",
 1028 
	doPostAjaxRequestWithParamsHandler(context + "/cs/create-last-activity",
1003 
			params, function(response) {
 1029 
		params, function(response) {
1004 
				if (response == "true") {
 1030 
			if (response == "true") {
1005 
					alert("successfully mark last activity");
 1031 
				alert("successfully mark last activity");
1006 
					loadMyTicket("main-content", null, null);
 1032 
				loadMyTicket("main-content", null, null);
1007 
				}
 1033 
			}
1008 
			});
 1034 
		});
1009 
}
 1035 
}
1010 
 
 1036 
 
1011 
function createPosition(domId, authUserId, categoryId, escalationType,
 1037 
function createPosition(domId, authUserId, categoryId, escalationType,
1012 
		regionId, fofoIds) {
 1038 
	regionId, fofoIds) {
1013 
 
 1039 
 
1014 
	var createPositionModel = {};
 1040 
	var createPositionModel = {};
1015 
	createPositionModel['authUserId'] = authUserId;
 1041 
	createPositionModel['authUserId'] = authUserId;
1016 
	createPositionModel['categoryId'] = categoryId
 1042 
	createPositionModel['categoryId'] = categoryId
1017 
	createPositionModel['escalationType'] = escalationType;
 1043 
	createPositionModel['escalationType'] = escalationType;
1018 
	createPositionModel['regionId'] = regionId,
 1044 
	createPositionModel['regionId'] = regionId,
1019 
			createPositionModel['fofoIds'] = fofoIds
 1045 
		createPositionModel['fofoIds'] = fofoIds
1020 
 
 1046 
 
1021 
	console.log(createPositionModel);
 1047 
	console.log(createPositionModel);
1022 
	doPostAjaxRequestWithJsonHandler(context + "/cs/createPosition", JSON
 1048 
	doPostAjaxRequestWithJsonHandler(context + "/cs/createPosition", JSON
1023 
			.stringify(createPositionModel), function(response) {
 1049 
		.stringify(createPositionModel), function(response) {
1024 
		if (response == "true") {
 1050 
			if (response == "true") {
1025 
			alert("Position created successfully");
 1051 
				alert("Position created successfully");
1026 
			loadCreatePosition(domId);
 1052 
				loadCreatePosition(domId);
1027 
		}
 1053 
			}
1028 
	});
 1054 
		});
1029 
}
 1055 
}
1030 
function createActivity(message, ticketId, assigneeId, internal, roleType,
 1056 
function createActivity(message, ticketId, assigneeId, internal, roleType,
1031 
		documentIds) {
 1057 
	documentIds) {
1032 
 
 1058 
 
1033 
	var params = {
 1059 
	var params = {
1034 
		"message" : message,
 1060 
		"message": message,
1035 
		"ticketId" : ticketId,
 1061 
		"ticketId": ticketId,
1036 
		"assigneeId" : assigneeId,
 1062 
		"assigneeId": assigneeId,
1037 
		"internal" : internal,
 1063 
		"internal": internal,
1038 
		"documentIds" : documentIds,
 1064 
		"documentIds": documentIds,
1039 
	}
 1065 
	}
1040 
	if (documentIds.includes("0")) {
 1066 
	if (documentIds.includes("0")) {
1041 
		documentIds = [ 0 ];
 1067 
		documentIds = [0];
1042 
		console.log(documentIds);
 1068 
		console.log(documentIds);
1043 
	} else {
 1069 
	} else {
1044 
		console.log(documentIds);
 1070 
		console.log(documentIds);
1045 
	}
 1071 
	}
1046 
	console.log(JSON.stringify(documentIds))
 1072 
	console.log(JSON.stringify(documentIds))
1047 
	doPostAjaxRequestWithJsonHandler(context + "/cs/createActivity?message="
 1073 
	doPostAjaxRequestWithJsonHandler(context + "/cs/createActivity?message="
1048 
			+ message + "&ticketId=" + ticketId + "&assigneeId=" + assigneeId
 1074 
		+ message + "&ticketId=" + ticketId + "&assigneeId=" + assigneeId
1049 
			+ "&internal=" + internal, JSON.stringify(documentIds), function(
 1075 
		+ "&internal=" + internal, JSON.stringify(documentIds), function(
1050 
			response) {
 1076 
			response) {
1051 
		response = JSON.parse(response);
 1077 
		response = JSON.parse(response);
1052 
 
 1078 
 
1053 
		documentIds.splice(0, documentIds.length);
 1079 
		documentIds.splice(0, documentIds.length);
1054 
 
 1080 
 
Line 1058... Line 1084...
1058 
		loadActivities(ticketId, assigneeName, internal, roleType)
 1084 
		loadActivities(ticketId, assigneeName, internal, roleType)
1059 
	});
 1085 
	});
1060 
}
 1086 
}
1061 
function loadEditTicket(ticketId) {
 1087 
function loadEditTicket(ticketId) {
1062 
	doGetAjaxRequestHandler(context + "/cs/edit-ticket?ticketId=" + ticketId,
 1088 
	doGetAjaxRequestHandler(context + "/cs/edit-ticket?ticketId=" + ticketId,
1063 
			function(response) {
 1089 
		function(response) {
1064 
				$("#theModal .modal-content").html(response);
 1090 
			$("#theModal .modal-content").html(response);
1065 
 
 1091 
 
1066 
			});
 1092 
		});
1067 
}
 1093 
}
1068 
function loadPartnerForRegion(regionId) {
 1094 
function loadPartnerForRegion(regionId) {
1069 
	doGetAjaxRequestHandler(context + "/cs/getPartners?regionId=" + regionId,
 1095 
	doGetAjaxRequestHandler(context + "/cs/getPartners?regionId=" + regionId,
1070 
			function(response) {
 1096 
		function(response) {
1071 
				$("#partner-region-container").html(response);
 1097 
			$("#partner-region-container").html(response);
1072 
			});
 1098 
		});
1073 
}
 1099 
}
1074 
 
 1100 
 
1075 
function loadPartnerForRegionId(regionId) {
 1101 
function loadPartnerForRegionId(regionId) {
1076 
	doGetAjaxRequestHandler(context + "/cs/getPartnersByRegion?regionId="
 1102 
	doGetAjaxRequestHandler(context + "/cs/getPartnersByRegion?regionId="
1077 
			+ regionId, function(response) {
 1103 
		+ regionId, function(response) {
1078 
		$("#partner-subregion-container").html(response);
 1104 
			$("#partner-subregion-container").html(response);
1079 
	});
 1105 
		});
1080 
}
 1106 
}
1081 
 
 1107 
 
1082 
function loadAccessManagement(domId) {
 1108 
function loadAccessManagement(domId) {
1083 
	doGetAjaxRequestHandler(context + "/admin/access-management", function(
 1109 
	doGetAjaxRequestHandler(context + "/admin/access-management", function(
1084 
			response) {
 1110 
		response) {
1085 
		$('#' + domId).html(response);
 1111 
		$('#' + domId).html(response);
1086 
	});
 1112 
	});
1087 
}
 1113 
}
1088 
 
 1114 
 
1089 
function loadActivities(ticketId, assignee, internal, roleType) {
 1115 
function loadActivities(ticketId, assignee, internal, roleType) {
Line 1091... Line 1117...
1091 
	$(".activity-container .modal-body").empty();
 1117 
	$(".activity-container .modal-body").empty();
1092 
	$("#activityMessage").val("");
 1118 
	$("#activityMessage").val("");
1093 
	$("#ticketIdforactivity").val(ticketId);
 1119 
	$("#ticketIdforactivity").val(ticketId);
1094 
	$("#role").val(roleType);
 1120 
	$("#role").val(roleType);
1095 
	$(".activity-container .modal-title").html(
 1121 
	$(".activity-container .modal-title").html(
1096 
			"Activity history for Ticket Id " + ticketId)
 1122 
		"Activity history for Ticket Id " + ticketId)
1097 
	console.log(ticketId);
 1123 
	console.log(ticketId);
1098 
	doGetAjaxRequestHandler(
 1124 
	doGetAjaxRequestHandler(
1099 
			context + "/cs/getActivities?ticketId=" + ticketId,
 1125 
		context + "/cs/getActivities?ticketId=" + ticketId,
1100 
			function(response) {
 1126 
		function(response) {
1101 
				response = JSON.parse(response);
 1127 
			response = JSON.parse(response);
1102 
				console.log(response);
 1128 
			console.log(response);
1103 
 
 1129 
 
1104 
				for (var i = 0; i < response.length; i++) {
 1130 
			for (var i = 0; i < response.length; i++) {
1105 
					console.log(response[i].activityAttachment.length);
 1131 
				console.log(response[i].activityAttachment.length);
1106 
					var activityAttachment = []
 1132 
				var activityAttachment = []
1107 
					var attachments = "";
 1133 
				var attachments = "";
1108 
					if (response[i].activityAttachment.length > 0) {
 1134 
				if (response[i].activityAttachment.length > 0) {
1109 
						for (var j = 0; j < response[i].activityAttachment.length; j++) {
 1135 
					for (var j = 0; j < response[i].activityAttachment.length; j++) {
1110 
							var assigneeAttachment = "<a href=\"javascript:void(0)\" style=\"color:#337ab7;float:right;\"onclick=\"downloadDocument("
 1136 
						var assigneeAttachment = "<a href=\"javascript:void(0)\" style=\"color:#337ab7;float:right;\"onclick=\"downloadDocument("
1111 
									+ response[i].activityAttachment[j].documentId
 1137 
							+ response[i].activityAttachment[j].documentId
1112 
									+ ",\`"
 1138 
							+ ",\`"
1113 
									+ response[i].activityAttachment[j].documentName
 1139 
							+ response[i].activityAttachment[j].documentName
1114 
									+ "\`)\">"
 1140 
							+ "\`)\">"
1115 
									+ response[i].activityAttachment[j].documentName
 1141 
							+ response[i].activityAttachment[j].documentName
1116 
									+ "&nbsp;<i class=\"fa fa-download\"></i>"
 1142 
							+ "&nbsp;<i class=\"fa fa-download\"></i>"
1117 
									+ "</a>"
 1143 
							+ "</a>"
1118 
							activityAttachment.push(assigneeAttachment);
 1144 
						activityAttachment.push(assigneeAttachment);
1119 
						}
 - 
 
1120 
						attachments = activityAttachment.join("");
 - 
 
1121 
						console.log(attachments);
 - 
 
1122 
					}
 1145 
					}
- 
 
 1146 
					attachments = activityAttachment.join("");
- 
 
 1147 
					console.log(attachments);
- 
 
 1148 
				}
1123 
					if (response[i].type == "OPENED"
 1149 
				if (response[i].type == "OPENED"
1124 
							|| response[i].type == "COMMUNICATION_IN") {
 1150 
					|| response[i].type == "COMMUNICATION_IN") {
1125 
 
 1151 
 
1126 
						var partnerMessage = "<div class=\"incoming_msg\">"
 1152 
					var partnerMessage = "<div class=\"incoming_msg\">"
1127 
								+ "<div class=\"received_msg\">"
 1153 
						+ "<div class=\"received_msg\">"
1128 
								+ "<div class=\"received_withd_msg\">" + "<p>"
 1154 
						+ "<div class=\"received_withd_msg\">" + "<p>"
1129 
								+ response[i].message + "</p><div>"
 1155 
						+ response[i].message + "</p><div>"
1130 
								+ `${attachments}`
 1156 
						+ `${attachments}`
1131 
								+ "</div> <span class=\"time_date\"> "
 1157 
						+ "</div> <span class=\"time_date\"> "
1132 
								+ response[i].createTimestamp.hour + ":"
 1158 
						+ response[i].createTimestamp.hour + ":"
1133 
								+ response[i].createTimestamp.minute + "|"
 1159 
						+ response[i].createTimestamp.minute + "|"
1134 
								+ response[i].createTimestamp.dayOfMonth + "/"
 1160 
						+ response[i].createTimestamp.dayOfMonth + "/"
1135 
								+ response[i].createTimestamp.monthValue + "/"
 1161 
						+ response[i].createTimestamp.monthValue + "/"
1136 
								+ response[i].createTimestamp.year
 1162 
						+ response[i].createTimestamp.year
1137 
								+ "</span></div>" + "</div>" + "</div>";
 1163 
						+ "</span></div>" + "</div>" + "</div>";
1138 
						$(".activity-container .modal-body").append(
 1164 
					$(".activity-container .modal-body").append(
1139 
								partnerMessage);
 1165 
						partnerMessage);
1140 
 
 1166 
 
1141 
					} else if (response[i].type == "COMMUNICATION_OUT") {
 1167 
				} else if (response[i].type == "COMMUNICATION_OUT") {
1142 
						var assigneeMessage = "<div class=\"outgoing_msg\">"
 1168 
					var assigneeMessage = "<div class=\"outgoing_msg\">"
1143 
								+ "<div class=\"sent_msg\">"
 1169 
						+ "<div class=\"sent_msg\">"
1144 
								+ "<span style=color:green>"
 1170 
						+ "<span style=color:green>"
1145 
								+ "~"
 1171 
						+ "~"
1146 
								+ (response[i].name ? response[i].name
 1172 
						+ (response[i].name ? response[i].name
1147 
										: "Support") + "<p>"
 1173 
							: "Support") + "<p>"
1148 
								+ response[i].message + "</span> </p><div>"
 1174 
						+ response[i].message + "</span> </p><div>"
1149 
								+ `${attachments}`
 1175 
						+ `${attachments}`
1150 
								+ "</div> <span class=\"time_date\">"
 1176 
						+ "</div> <span class=\"time_date\">"
1151 
								+ response[i].createTimestamp.hour + ":"
 1177 
						+ response[i].createTimestamp.hour + ":"
1152 
								+ response[i].createTimestamp.minute + "|"
 1178 
						+ response[i].createTimestamp.minute + "|"
1153 
								+ response[i].createTimestamp.dayOfMonth + "/"
 1179 
						+ response[i].createTimestamp.dayOfMonth + "/"
1154 
								+ response[i].createTimestamp.monthValue + "/"
 1180 
						+ response[i].createTimestamp.monthValue + "/"
1155 
								+ response[i].createTimestamp.year
 1181 
						+ response[i].createTimestamp.year
1156 
								+ "</span> </div>" + "</div>";
 1182 
						+ "</span> </div>" + "</div>";
1157 
						$(".activity-container .modal-body").append(
 1183 
					$(".activity-container .modal-body").append(
1158 
								assigneeMessage);
 1184 
						assigneeMessage);
1159 
 
 1185 
 
1160 
					} else if (response[i].name
 1186 
				} else if (response[i].name
1161 
							&& response[i].type == "COMMUNICATION_INTERNAL") {
 1187 
					&& response[i].type == "COMMUNICATION_INTERNAL") {
1162 
						var assigneeMessage = "<div class=\"outgoing_msg\">"
 1188 
					var assigneeMessage = "<div class=\"outgoing_msg\">"
1163 
								+ "<div class=\"sent_msg\">"
 1189 
						+ "<div class=\"sent_msg\">"
1164 
								+ "<span style=color:green>"
 1190 
						+ "<span style=color:green>"
1165 
								+ "~"
 1191 
						+ "~"
1166 
								+ response[i].name
 1192 
						+ response[i].name
1167 
								+ "<p style=\"color: white;background: #b75454;\">"
 1193 
						+ "<p style=\"color: white;background: #b75454;\">"
1168 
								+ response[i].message + "</span> </p> <div>"
 - 
 
1169 
								+ `${attachments}`
 - 
 
1170 
								+ "</div> <span class=\"time_date\">"
 - 
 
1171 
								+ response[i].createTimestamp.hour + ":"
 - 
 
1172 
								+ response[i].createTimestamp.minute + "|"
 - 
 
1173 
								+ response[i].createTimestamp.dayOfMonth + "/"
 - 
 
1174 
								+ response[i].createTimestamp.monthValue + "/"
 - 
 
1175 
								+ response[i].createTimestamp.year
 - 
 
1176 
								+ "</span> </div>" + "</div>";
 - 
 
1177 
						$(".activity-container .modal-body").append(
 - 
 
1178 
								assigneeMessage);
 - 
 
1179 
 
 - 
 
1180 
					} else {
 - 
 
1181 
						var assigneeMessage = "<div class=\"outgoing_msg\">"
 - 
 
1182 
								+ "<div class=\"sent_msg\">" + "<p>"
 - 
 
1183 
								+ response[i].message + "</span> </p> <div>"
 1194 
						+ response[i].message + "</span> </p> <div>"
1184 
								+ `${attachments}`
 1195 
						+ `${attachments}`
1185 
								+ "</div> <span class=\"time_date\">"
 1196 
						+ "</div> <span class=\"time_date\">"
1186 
								+ response[i].createTimestamp.hour + ":"
 1197 
						+ response[i].createTimestamp.hour + ":"
1187 
								+ response[i].createTimestamp.minute + "|"
 1198 
						+ response[i].createTimestamp.minute + "|"
1188 
								+ response[i].createTimestamp.dayOfMonth + "/"
 1199 
						+ response[i].createTimestamp.dayOfMonth + "/"
1189 
								+ response[i].createTimestamp.monthValue + "/"
 1200 
						+ response[i].createTimestamp.monthValue + "/"
1190 
								+ response[i].createTimestamp.year
 1201 
						+ response[i].createTimestamp.year
1191 
								+ "</span> </div>" + "</div>";
 1202 
						+ "</span> </div>" + "</div>";
1192 
						$(".activity-container .modal-body").append(
 1203 
					$(".activity-container .modal-body").append(
1193 
								assigneeMessage);
 1204 
						assigneeMessage);
1194 
 
 1205 
 
1195 
					}
 1206 
				} else {
- 
 
 1207 
					var assigneeMessage = "<div class=\"outgoing_msg\">"
- 
 
 1208 
						+ "<div class=\"sent_msg\">" + "<p>"
- 
 
 1209 
						+ response[i].message + "</span> </p> <div>"
- 
 
 1210 
						+ `${attachments}`
- 
 
 1211 
						+ "</div> <span class=\"time_date\">"
- 
 
 1212 
						+ response[i].createTimestamp.hour + ":"
- 
 
 1213 
						+ response[i].createTimestamp.minute + "|"
- 
 
 1214 
						+ response[i].createTimestamp.dayOfMonth + "/"
- 
 
 1215 
						+ response[i].createTimestamp.monthValue + "/"
- 
 
 1216 
						+ response[i].createTimestamp.year
- 
 
 1217 
						+ "</span> </div>" + "</div>";
- 
 
 1218 
					$(".activity-container .modal-body").append(
- 
 
 1219 
						assigneeMessage);
1196 
 
 1220 
 
1197 
				}
 1221 
				}
1198 
				if (roleType == "true" || roleType == true) {
 - 
 
1199 
					$('.internalCheckBox').css('display', 'block');
 - 
 
1200 
					if (internal == true || internal == "true") {
 - 
 
1201 
						$('#internalCommunication').prop('checked', true);
 - 
 
1202 
					} else {
 - 
 
1203 
						$('#internalCommunication').prop('checked', false);
 - 
 
1204 
					}
 - 
 
1205 
 
 1222 
 
- 
 
 1223 
			}
- 
 
 1224 
			if (roleType == "true" || roleType == true) {
- 
 
 1225 
				$('.internalCheckBox').css('display', 'block');
- 
 
 1226 
				if (internal == true || internal == "true") {
- 
 
 1227 
					$('#internalCommunication').prop('checked', true);
1206 
				} else {
 1228 
				} else {
1207 
					$('.internalCheckBox').css('display', 'none');
 1229 
					$('#internalCommunication').prop('checked', false);
1208 
				}
 1230 
				}
- 
 
 1231 
 
- 
 
 1232 
			} else {
- 
 
 1233 
				$('.internalCheckBox').css('display', 'none');
- 
 
 1234 
			}
1209 
			});
 1235 
		});
1210 
}
 1236 
}
1211 
 
 1237 
 
1212 
function downloadDocument(documentId, documentName) {
 1238 
function downloadDocument(documentId, documentName) {
1213 
	console.log(documentName)
 1239 
	console.log(documentName)
1214 
	doAjaxGetDownload(context + "/download?documentId=" + documentId,
 1240 
	doAjaxGetDownload(context + "/download?documentId=" + documentId,
1215 
			documentName);
 1241 
		documentName);
1216 
}
 1242 
}