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Rev 27169 Rev 27270
Line 186... Line 186...
186 
	});
 186 
	});
187 
	$("#close-ticket").live('click', function() {
 187 
	$("#close-ticket").live('click', function() {
188 
		var ticketId = $(this).data('ticketid');
 188 
		var ticketId = $(this).data('ticketid');
189 
		closeTicket(ticketId);
 189 
		closeTicket(ticketId);
190 
	});
 190 
	});
- 
 
 191 
	var documentIds = [];
- 
 
 192 
	var count = 0;
- 
 
 193 
 
191 
	$(".submit-message-button").live('click', function() {
 194 
	$(".submit-message-button").live(
- 
 
 195 
			'click',
- 
 
 196 
			function() {
192 
		var message = $("#activityMessage").val();
 197 
				var message = $("#activityMessage").val();
193 
		var internal = $("#internalCommunication").prop("checked");
 198 
				var internal = $("#internalCommunication").prop("checked");
194 
		if (message == "" || message == null || message == undefined) {
 199 
				if (message == "" || message == null || message == undefined) {
195 
			alert("message field can't be empty");
 200 
					alert("message field can't be empty");
196 
			return false;
 201 
					return false;
197 
		}
 202 
				}
198 
		var ticketId = $("#ticketIdforactivity").val();
 203 
				var ticketId = $("#ticketIdforactivity").val();
199 
		var assignee = $("#assigneeUser").val();
 204 
				var assignee = $("#assigneeUser").val();
200 
		var roleType = $("#role").val();
 205 
				var roleType = $("#role").val();
201 
		console.log(message, ticketId, assignee);
 206 
				console.log(message, ticketId, assignee);
202 
		createActivity(message, ticketId, assignee, internal, roleType);
 207 
				createActivity(message, ticketId, assignee, internal, roleType,
- 
 
 208 
						documentIds);
- 
 
 209 
			});
- 
 
 210 
 
- 
 
 211 
	$(".uploadFile").live('click', function() {
- 
 
 212 
		$("#file1").trigger('click');
- 
 
 213 
	});
- 
 
 214 
 
- 
 
 215 
	$("input[name=file1]")
- 
 
 216 
			.live(
- 
 
 217 
					'change',
- 
 
 218 
					function(evt) {
- 
 
 219 
						var output = [];
- 
 
 220 
						var fileBundle = [];
- 
 
 221 
						for (var i = 0, f; f = evt.target.files[i]; i++) {
- 
 
 222 
							count++;
- 
 
 223 
							console.log(count);
- 
 
 224 
							if (evt.target.files[i].size > 5000000) {
- 
 
 225 
								alert("Size should be less than 5MB");
- 
 
 226 
								return false;
- 
 
 227 
							}
- 
 
 228 
 
- 
 
 229 
							if (count > "5") {
- 
 
 230 
								alert("five files send at a time");
- 
 
 231 
								var lilength = $('.fileList li').size();
- 
 
 232 
								console.log(lilength);
- 
 
 233 
								count = lilength;
- 
 
 234 
								console.log(lilength)
- 
 
 235 
								return false;
- 
 
 236 
							}
- 
 
 237 
 
- 
 
 238 
							var file = evt.target.files[i];
- 
 
 239 
							fileBundle.push(file);
- 
 
 240 
							console.log(fileBundle);
- 
 
 241 
 
- 
 
 242 
							var removeLink = "<a class=\"removeFile\" href=\"#\" data-fileid=\""
- 
 
 243 
									+ i + "\">Remove</a>";
- 
 
 244 
 
- 
 
 245 
							output.push("<li><strong>", escape(file.name),
- 
 
 246 
									"</strong> - ", "&nbsp; &nbsp; ",
- 
 
 247 
									removeLink, "</li> ");
- 
 
 248 
 
- 
 
 249 
						}
- 
 
 250 
 
- 
 
 251 
						for (var j = 0; j < fileBundle.length; j++) {
- 
 
 252 
							console.log(fileBundle[j])
- 
 
 253 
							var url = context + '/document-upload';
- 
 
 254 
							doAjaxUploadRequestHandler(
- 
 
 255 
									url,
- 
 
 256 
									'POST',
- 
 
 257 
									fileBundle[j],
- 
 
 258 
									function(response) {
- 
 
 259 
										console.log(response);
- 
 
 260 
										var documentId = response.response.document_id;
- 
 
 261 
										console.log("documentId : "
- 
 
 262 
												+ documentId);
- 
 
 263 
										documentIds.push(documentId);
- 
 
 264 
 
- 
 
 265 
									});
- 
 
 266 
 
- 
 
 267 
						}
- 
 
 268 
						console.log(documentIds);
- 
 
 269 
						$(".fileList").append(output.join(""));
- 
 
 270 
 
- 
 
 271 
					});
- 
 
 272 
 
- 
 
 273 
	$(".removeFile").live('click', function(e) {
- 
 
 274 
		e.preventDefault();
- 
 
 275 
		var fileId = $(this).parent().children("a").data("fileid");
- 
 
 276 
 
- 
 
 277 
		$(".fileList li").eq(fileId).remove();
- 
 
 278 
		var lilength = $('.fileList li').size();
- 
 
 279 
		console.log(lilength);
- 
 
 280 
		count = lilength;
- 
 
 281 
		console.log(lilength)
- 
 
 282 
		documentIds.splice(fileId, 1);
- 
 
 283 
		console.log(documentIds);
- 
 
 284 
 
203 
	});
 285 
	});
204 
 
 286 
 
205 
	$("#tickets-paginated .next").live(
 287 
	$("#tickets-paginated .next").live(
206 
			'click',
 288 
			'click',
207 
			function() {
 289 
			function() {
Line 928... Line 1010...
928 
			alert("Position created successfully");
 1010 
			alert("Position created successfully");
929 
			loadCreatePosition(domId);
 1011 
			loadCreatePosition(domId);
930 
		}
 1012 
		}
931 
	});
 1013 
	});
932 
}
 1014 
}
933 
function createActivity(message, ticketId, assigneeId, internal, roleType) {
 1015 
function createActivity(message, ticketId, assigneeId, internal, roleType,
- 
 
 1016 
		documentIds) {
- 
 
 1017 
 
934 
	var params = {
 1018 
	var params = {
935 
		"message" : message,
 1019 
		"message" : message,
936 
		"ticketId" : ticketId,
 1020 
		"ticketId" : ticketId,
937 
		"assigneeId" : assigneeId,
 1021 
		"assigneeId" : assigneeId,
938 
		"internal" : internal,
 1022 
		"internal" : internal,
- 
 
 1023 
		"documentIds" : documentIds,
939 
	}
 1024 
	}
- 
 
 1025 
	if (documentIds.includes("0")) {
- 
 
 1026 
		documentIds = [ 0 ];
- 
 
 1027 
		console.log(documentIds);
- 
 
 1028 
	} else {
- 
 
 1029 
		console.log(documentIds);
- 
 
 1030 
	}
- 
 
 1031 
	console.log(JSON.stringify(documentIds))
940 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createActivity", params,
 1032 
	doPostAjaxRequestWithJsonHandler(context + "/cs/createActivity?message="
- 
 
 1033 
			+ message + "&ticketId=" + ticketId + "&assigneeId=" + assigneeId
- 
 
 1034 
			+ "&internal=" + internal, JSON.stringify(documentIds), function(
941 
			function(response) {
 1035 
			response) {
942 
				response = JSON.parse(response);
 1036 
		response = JSON.parse(response);
- 
 
 1037 
 
- 
 
 1038 
		documentIds.splice(0, documentIds.length);
- 
 
 1039 
		count = 0;
- 
 
 1040 
		console.log(documentIds)
- 
 
 1041 
		$(".fileList li").empty();
943 
				var assigneeName = response.firstName;
 1042 
		var assigneeName = response.firstName;
944 
				loadActivities(ticketId, assigneeName, internal, roleType)
 1043 
		loadActivities(ticketId, assigneeName, internal, roleType)
945 
			});
 1044 
	});
946 
}
 1045 
}
947 
function loadEditTicket(ticketId) {
 1046 
function loadEditTicket(ticketId) {
948 
	doGetAjaxRequestHandler(context + "/cs/edit-ticket?ticketId=" + ticketId,
 1047 
	doGetAjaxRequestHandler(context + "/cs/edit-ticket?ticketId=" + ticketId,
949 
			function(response) {
 1048 
			function(response) {
950 
				$("#theModal .modal-content").html(response);
 1049 
				$("#theModal .modal-content").html(response);
951
1050 
 
952 
			});
 1051 
			});
953 
}
 1052 
}
954 
function loadPartnerForRegion(regionId) {
 1053 
function loadPartnerForRegion(regionId) {
955 
	doGetAjaxRequestHandler(context + "/cs/getPartners?regionId=" + regionId,
 1054 
	doGetAjaxRequestHandler(context + "/cs/getPartners?regionId=" + regionId,
956 
			function(response) {
 1055 
			function(response) {
Line 976... Line 1075...
976 
 
 1075 
 
977 
	$(".activity-container .modal-body").empty();
 1076 
	$(".activity-container .modal-body").empty();
978 
	$("#activityMessage").val("");
 1077 
	$("#activityMessage").val("");
979 
	$("#ticketIdforactivity").val(ticketId);
 1078 
	$("#ticketIdforactivity").val(ticketId);
980 
	$("#role").val(roleType);
 1079 
	$("#role").val(roleType);
- 
 
 1080 
	$(".activity-container .modal-title").html(
981 
	$(".activity-container .modal-title").html("Activity history for Ticket Id " + ticketId)
 1081 
			"Activity history for Ticket Id " + ticketId)
982 
	console.log(ticketId);
 1082 
	console.log(ticketId);
983 
	doGetAjaxRequestHandler(
 1083 
	doGetAjaxRequestHandler(
984 
			context + "/cs/getActivities?ticketId=" + ticketId,
 1084 
			context + "/cs/getActivities?ticketId=" + ticketId,
985 
			function(response) {
 1085 
			function(response) {
986 
				response = JSON.parse(response);
 1086 
				response = JSON.parse(response);
987 
				console.log(response);
 1087 
				console.log(response);
- 
 
 1088 
 
988 
				for (var i = 0; i < response.length; i++) {
 1089 
				for (var i = 0; i < response.length; i++) {
- 
 
 1090 
					console.log(response[i].activityAttachment.length);
- 
 
 1091 
					var activityAttachment = []
- 
 
 1092 
					var attachments = "";
- 
 
 1093 
					if (response[i].activityAttachment.length > 0) {
- 
 
 1094 
						for (var j = 0; j < response[i].activityAttachment.length; j++) {
- 
 
 1095 
							var assigneeAttachment = "<div> <a href=\"javascript:void(0)\" style=\"color:#337ab7;float:right;\"onclick=\"downloadDocument("
- 
 
 1096 
									+ response[i].activityAttachment[j].documentId
- 
 
 1097 
									+ ",\`"
- 
 
 1098 
									+ response[i].activityAttachment[j].documentName
- 
 
 1099 
									+ "\`)\">"
- 
 
 1100 
									+ response[i].activityAttachment[j].documentName
- 
 
 1101 
									+ "&nbsp;<i class=\"fa fa-download\"></i>"
- 
 
 1102 
									+ "</a> </div>"
- 
 
 1103 
							activityAttachment.push(assigneeAttachment);
- 
 
 1104 
						}
- 
 
 1105 
						attachments = activityAttachment.join("");
- 
 
 1106 
						console.log(attachments);
- 
 
 1107 
					}
- 
 
 1108 
					if (response[i].type == "OPENED"
989 
					if (response[i].type == "OPENED" || response[i].type == "COMMUNICATION_IN") {
 1109 
							|| response[i].type == "COMMUNICATION_IN") {
990 
 
 1110 
 
991 
						var partnerMessage = "<div class=\"incoming_msg\">"
 1111 
						var partnerMessage = "<div class=\"incoming_msg\">"
992 
								+ "<div class=\"received_msg\">"
 1112 
								+ "<div class=\"received_msg\">"
993 
								+ "<div class=\"received_withd_msg\">" + "<p>"
 1113 
								+ "<div class=\"received_withd_msg\">" + "<p>"
994 
								+ response[i].message + "</p>"
 1114 
								+ response[i].message + "</p>"
- 
 
 1115 
								+ `${attachments}`
995 
								+ "<span class=\"time_date\"> "
 1116 
								+ "<span class=\"time_date\"> "
996 
								+ response[i].createTimestamp.hour + ":"
 1117 
								+ response[i].createTimestamp.hour + ":"
997 
								+ response[i].createTimestamp.minute + "|"
 1118 
								+ response[i].createTimestamp.minute + "|"
998 
								+ response[i].createTimestamp.dayOfMonth + "/"
 1119 
								+ response[i].createTimestamp.dayOfMonth + "/"
999 
								+ response[i].createTimestamp.monthValue + "/"
 1120 
								+ response[i].createTimestamp.monthValue + "/"
1000 
								+ response[i].createTimestamp.year
 1121 
								+ response[i].createTimestamp.year
1001 
								+ "</span></div>" + "</div>" + "</div>";
 1122 
								+ "</span></div>" + "</div>" + "</div>";
1002 
						$(".activity-container .modal-body").append(
 1123 
						$(".activity-container .modal-body").append(
1003 
								partnerMessage);
 1124 
								partnerMessage);
- 
 
 1125 
 
1004 
					} else if (response[i].type == "COMMUNICATION_OUT") {
 1126 
					} else if (response[i].type == "COMMUNICATION_OUT") {
1005 
						var assigneeMessage = "<div class=\"outgoing_msg\">"
 1127 
						var assigneeMessage = "<div class=\"outgoing_msg\">"
1006 
								+ "<div class=\"sent_msg\">"
 1128 
								+ "<div class=\"sent_msg\">"
1007 
								+ "<span style=color:green>" + "~"
 1129 
								+ "<span style=color:green>"
- 
 
 1130 
								+ "~"
1008 
								+ (response[i].name ? response[i].name : "Support") + "<p>"
 1131 
								+ (response[i].name ? response[i].name
- 
 
 1132 
										: "Support") + "<p>"
1009 
								+ response[i].message + "</span></p>"
 1133 
								+ response[i].message + "</span> </p>"
- 
 
 1134 
								+ `${attachments}`
1010 
								+ "<span class=\"time_date\">"
 1135 
								+ "<span class=\"time_date\">"
1011 
								+ response[i].createTimestamp.hour + ":"
 1136 
								+ response[i].createTimestamp.hour + ":"
1012 
								+ response[i].createTimestamp.minute + "|"
 1137 
								+ response[i].createTimestamp.minute + "|"
1013 
								+ response[i].createTimestamp.dayOfMonth + "/"
 1138 
								+ response[i].createTimestamp.dayOfMonth + "/"
1014 
								+ response[i].createTimestamp.monthValue + "/"
 1139 
								+ response[i].createTimestamp.monthValue + "/"
1015 
								+ response[i].createTimestamp.year
 1140 
								+ response[i].createTimestamp.year
1016 
								+ "</span> </div>" + "</div>";
 1141 
								+ "</span> </div>" + "</div>";
- 
 
 1142 
						$(".activity-container .modal-body").append(
- 
 
 1143 
								assigneeMessage);
- 
 
 1144 
 
1017 
					} else if (response[i].name
 1145 
					} else if (response[i].name
1018 
							&& response[i].type == "COMMUNICATION_INTERNAL") {
 1146 
							&& response[i].type == "COMMUNICATION_INTERNAL") {
1019 
						var assigneeMessage = "<div class=\"outgoing_msg\">"
 1147 
						var assigneeMessage = "<div class=\"outgoing_msg\">"
1020 
								+ "<div class=\"sent_msg\">"
 1148 
								+ "<div class=\"sent_msg\">"
1021 
								+ "<span style=color:green>"
 1149 
								+ "<span style=color:green>"
1022 
								+ "~"
 1150 
								+ "~"
1023 
								+ response[i].name
 1151 
								+ response[i].name
1024 
								+ "<p style=\"color: white;background: #b75454;\">"
 1152 
								+ "<p style=\"color: white;background: #b75454;\">"
1025 
								+ response[i].message + "</span></p>"
 1153 
								+ response[i].message + "</span> </p>"
- 
 
 1154 
								+ `${attachments}`
1026 
								+ "<span class=\"time_date\">"
 1155 
								+ " <span class=\"time_date\">"
1027 
								+ response[i].createTimestamp.hour + ":"
 1156 
								+ response[i].createTimestamp.hour + ":"
1028 
								+ response[i].createTimestamp.minute + "|"
 1157 
								+ response[i].createTimestamp.minute + "|"
1029 
								+ response[i].createTimestamp.dayOfMonth + "/"
 1158 
								+ response[i].createTimestamp.dayOfMonth + "/"
1030 
								+ response[i].createTimestamp.monthValue + "/"
 1159 
								+ response[i].createTimestamp.monthValue + "/"
1031 
								+ response[i].createTimestamp.year
 1160 
								+ response[i].createTimestamp.year
1032 
								+ "</span> </div>" + "</div>";
 1161 
								+ "</span> </div>" + "</div>";
- 
 
 1162 
						$(".activity-container .modal-body").append(
- 
 
 1163 
								assigneeMessage);
- 
 
 1164 
 
1033 
					} else {
 1165 
					} else {
1034 
						var assigneeMessage = "<div class=\"outgoing_msg\">"
 1166 
						var assigneeMessage = "<div class=\"outgoing_msg\">"
1035 
								+ "<div class=\"sent_msg\">" + "<p>"
 1167 
								+ "<div class=\"sent_msg\">" + "<p>"
1036 
								+ response[i].message + "</span></p>"
 1168 
								+ response[i].message + "</span> </p>"
- 
 
 1169 
								+ `${attachments}`
1037 
								+ "<span class=\"time_date\">"
 1170 
								+ "<span class=\"time_date\">"
1038 
								+ response[i].createTimestamp.hour + ":"
 1171 
								+ response[i].createTimestamp.hour + ":"
1039 
								+ response[i].createTimestamp.minute + "|"
 1172 
								+ response[i].createTimestamp.minute + "|"
1040 
								+ response[i].createTimestamp.dayOfMonth + "/"
 1173 
								+ response[i].createTimestamp.dayOfMonth + "/"
1041 
								+ response[i].createTimestamp.monthValue + "/"
 1174 
								+ response[i].createTimestamp.monthValue + "/"
1042 
								+ response[i].createTimestamp.year
 1175 
								+ response[i].createTimestamp.year
1043 
								+ "</span> </div>" + "</div>";
 1176 
								+ "</span> </div>" + "</div>";
- 
 
 1177 
						$(".activity-container .modal-body").append(
- 
 
 1178 
								assigneeMessage);
- 
 
 1179 
 
1044 
					}
 1180 
					}
1045 
					$(".activity-container .modal-body")
 - 
 
1046 
							.append(assigneeMessage);
 - 
 
- 
 
 1181 
 
1047 
				}
 1182 
				}
1048 
				if (roleType == "true" || roleType == true) {
 1183 
				if (roleType == "true" || roleType == true) {
1049 
					$('.internalCheckBox').css('display', 'block');
 1184 
					$('.internalCheckBox').css('display', 'block');
1050 
					if (internal == true || internal == "true") {
 1185 
					if (internal == true || internal == "true") {
1051 
						$('#internalCommunication').prop('checked', true);
 1186 
						$('#internalCommunication').prop('checked', true);
Line 1056... Line 1191...
1056 
				} else {
 1191 
				} else {
1057 
					$('.internalCheckBox').css('display', 'none');
 1192 
					$('.internalCheckBox').css('display', 'none');
1058 
				}
 1193 
				}
1059 
			});
 1194 
			});
1060 
}
 1195 
}
- 
 
 1196 
 
- 
 
 1197 
function downloadDocument(documentId, documentName) {
- 
 
 1198 
	console.log(documentName)
- 
 
 1199 
	doAjaxGetDownload(context + "/download?documentId=" + documentId,
- 
 
 1200 
			documentName);
- 
 
 1201 
}