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    void updateTicket(int categoryId, int subCategoryId, Ticket ticket, int authUserId, EscalationType escalationType, ActivityMediaModel recording,int currentUserId) throws ProfitMandiBusinessException;
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    void updateTicket(int categoryId, int subCategoryId, Ticket ticket, int authUserId, EscalationType escalationType, ActivityMediaModel recording,int currentUserId) throws ProfitMandiBusinessException;
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    void updateTicket(int categoryId, int subCategoryId, Ticket ticket, int authUserId, EscalationType escalationType) throws ProfitMandiBusinessException;
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    void updateTicket(int categoryId, int subCategoryId, Ticket ticket, int authUserId, EscalationType escalationType) throws ProfitMandiBusinessException;
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    Map<String, Set<String>> getAuthUserPartnerEmailMapping() throws ProfitMandiBusinessException;
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    Map<String, Set<String>> getAuthUserPartnerEmailMapping() throws ProfitMandiBusinessException;
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    /**
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     * Parameterised variant of {@link #getAuthUserPartnerEmailMapping}. The baseline
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     * method hard-codes Sales + RBM + ABM positions, which left non-sales HO roles
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     * (Category, Training, BI) with an empty partner list on the React admin page.
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     * This overload lets the caller pass the exact category set it wants mapped so
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     * each surface can own its own scope. Not cached because the category list is
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     * caller-supplied — a shared cache keyed only by method name would cross-pollinate.
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     */
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    Map<String, Set<String>> getAuthUserPartnerEmailMappingByCategoryIds(List<Integer> categoryIds) throws ProfitMandiBusinessException;
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    Map<String, Set<Integer>> getAuthUserPartnerIdMapping() throws ProfitMandiBusinessException;
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    Map<String, Set<Integer>> getAuthUserPartnerIdMapping() throws ProfitMandiBusinessException;
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    Map<Integer, List<Integer>> getAuthUserIdPartnerIdMapping() throws ProfitMandiBusinessException;
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    Map<Integer, List<Integer>> getAuthUserIdPartnerIdMapping() throws ProfitMandiBusinessException;
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    Map<Integer, List<Integer>> getAuthUserIdAllPartnerIdMapping() throws ProfitMandiBusinessException;
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    Map<Integer, List<Integer>> getAuthUserIdAllPartnerIdMapping() throws ProfitMandiBusinessException;