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Rev 7598 Rev 8366
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    //Method to get openTicketCount for any agent
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    //Method to get openTicketCount for any agent
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    i32 getOpenTicketCountForAgent(1:i64 agentId);
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    i32 getOpenTicketCountForAgent(1:i64 agentId);
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    //Method to get all open tickets grouped by categories
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    //Method to get all open tickets grouped by categories
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    map<string,i64> getOpenTicketsMap();
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    map<string,i64> getOpenTicketsMap();
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    //Method to get Required Data Map for Fedex Reconciliation
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    map<string,string> getFedexReconciliationDataMap(1:list<i64> order_ids, string method_key);
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}
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}