| Line 58... |
Line 58... |
| 58 |
else:
|
58 |
else:
|
| 59 |
ticket.category = TicketCategory.PROFITMANDI_OTHER
|
59 |
ticket.category = TicketCategory.PROFITMANDI_OTHER
|
| 60 |
ticket.priority = TicketPriority.MEDIUM
|
60 |
ticket.priority = TicketPriority.MEDIUM
|
| 61 |
ticket.description = 'User Specified Subject :- '+ customerFeedBack.subject + ' | ' + customerFeedBack.message
|
61 |
ticket.description = 'User Specified Subject :- '+ customerFeedBack.subject + ' | ' + customerFeedBack.message
|
| 62 |
ticket.customerEmailId = customerFeedBack.email
|
62 |
ticket.customerEmailId = customerFeedBack.email
|
| 63 |
if user is not None and user.id !=-1:
|
63 |
if user is not None and user.userId !=-1:
|
| 64 |
ticket.customerId = user.id
|
64 |
ticket.customerId = user.userId
|
| 65 |
ticket.status = TicketStatus.OPEN
|
65 |
ticket.status = TicketStatus.OPEN
|
| 66 |
ticket.openDate = customerFeedBack.created
|
66 |
ticket.openDate = customerFeedBack.created
|
| 67 |
ticket.customerMobileNumber = customerFeedBack.mobile
|
67 |
ticket.customerMobileNumber = customerFeedBack.mobile
|
| 68 |
ticket.customerName = customerFeedBack.customerName
|
68 |
ticket.customerName = customerFeedBack.customerName
|
| 69 |
|
69 |
|
| Line 74... |
Line 74... |
| 74 |
activity.ticketCategory = ticket.category
|
74 |
activity.ticketCategory = ticket.category
|
| 75 |
activity.ticketDescription = ticket.description
|
75 |
activity.ticketDescription = ticket.description
|
| 76 |
activity.ticketPriority = ticket.priority
|
76 |
activity.ticketPriority = ticket.priority
|
| 77 |
activity.ticketStatus = ticket.status
|
77 |
activity.ticketStatus = ticket.status
|
| 78 |
activity.customerEmailId = customerFeedBack.email
|
78 |
activity.customerEmailId = customerFeedBack.email
|
| 79 |
if user is not None and user.id !=-1:
|
79 |
if user is not None and user.userId !=-1:
|
| 80 |
activity.customerId = user.id
|
80 |
activity.customerId = user.userId
|
| 81 |
activity.customerName = customerFeedBack.customerName
|
81 |
activity.customerName = customerFeedBack.customerName
|
| 82 |
activity.customerMobileNumber = customerFeedBack.mobile
|
82 |
activity.customerMobileNumber = customerFeedBack.mobile
|
| 83 |
activity.creationTimestamp = customerFeedBack.created
|
83 |
activity.creationTimestamp = customerFeedBack.created
|
| 84 |
activity.userEmailId = customerFeedBack.email
|
84 |
activity.userEmailId = customerFeedBack.email
|
| 85 |
|
85 |
|