WebSVN – SmartDukaan – Diff – //trunk/PyProj/src/shop2020/model/v1/order/script/BlueDartLogisticsReconciliation.py

                 nodes = child.findall('Scans/ScanDetail')
                 orderstatus = None
                 if len(nodes):
                     node_number = len(nodes)-1
                     for element in reversed(nodes):
-                        if element.findtext('ScanType', '') == 'DL':
+                        if element.findtext('ScanType', '') == 'DL' and getTrimedString(element.findtext('Scan', '')) == getTrimedString('Shipment delivered'):
                             orderstatus = 'DL'
                             datestring = element.findtext('ScanDate', '')
                             timestring = element.findtext('ScanTime', '')
                             delivery_date = get_py_datetime(datestring, timestring)
                             receiver = child.findtext('ReceivedBy', '')
                                 timestring = child.findtext('ScanTime', '')
                                 delivery_date = get_py_datetime(datestring, timestring)
                                 reason_for_return = child.findtext('Status', '')
                                 returned_orders[order.airwaybill_no] = str(delivery_date) + "|" + reason_for_return
                                 break
-                            elif child.findtext('StatusType', '') == 'DL':
+                            elif child.findtext('StatusType', '') == 'DL' and getTrimedString(child.findtext('Scan', '')) == getTrimedString('Shipment delivered'):
                                 orderstatus = 'DL'
                                 datestring = child.findtext('ScanDate', '')
                                 timestring = child.findtext('ScanTime', '')
                                 delivery_date = get_py_datetime(datestring, timestring)
                                 receiver = child.findtext('ReceivedBy', '')
             if user is None or user.userId == -1:
                 searchFilter.customerEmailId = order.customer_email
                 searchFilter.customerMobileNumber = order.customer_mobilenumber
             else:
                 searchFilter.customerId = user.userId
+            searchFilter.ticketCategory = TicketCategory.UNDELIVERED
             tickets = crmServiceClient.getTickets(searchFilter)
             print tickets
             for old_ticket in tickets:
                 if old_ticket.orderId == order.id:
                     ticket_created = True
                 crmServiceClient.insertTicket(ticket, activity)
     except:
         print "Some issue while creating crm tickets for orders in FIRST_DELIVERY_ATTEMPT_MADE status"
         traceback.print_exc()
+def auto_crm_tickets_created():
+    try:
+        ticket_created_orders = []
+        tickets_map = {}
+        crmServiceClient = CRMClient().get_client()
+        searchFilter = SearchFilter()
+        searchFilter.ticketCategory = TicketCategory.UNDELIVERED
+        searchFilter.ticketAssigneeIds = [defaultUndeliveredAsssigneeId]
+        searchFilter.ticketPriority = TicketPriority.HIGH
+        searchFilter.ticketStatuses = [TicketStatus.OPEN]
+        tickets = crmServiceClient.getTickets(searchFilter)
+        print tickets
+        for old_ticket in tickets:
+            ticket_created_orders.append(old_ticket.orderId)
+            tickets_map[old_ticket.orderId] = old_ticket
+        print ticket_created_orders
+        txnClient = TransactionClient().get_client()
+        orders = txnClient.getOrderList(ticket_created_orders)
+        for order in orders:
+            if order.status not in [OrderStatus.FIRST_DELIVERY_ATTEMPT_MADE]:
+                old_ticket = tickets_map.get(order.id)
+                old_ticket.status = TicketStatus.CLOSED
+                activity = Activity()
+                activity.creatorId = 1
+                activity.ticketAssigneeId = old_ticket.assigneeId
+                activity.type = ActivityType.OTHER
+                activity.description = "Ticket Closed bcoz order status changed to:" + order.statusDescription
+                activity.ticketCategory = old_ticket.category
+                activity.ticketDescription = old_ticket.description
+                activity.ticketPriority = old_ticket.priority
+                activity.ticketStatus = old_ticket.status
+                if old_ticket.customerId is None or old_ticket.customerId == -1:
+                    activity.customerEmailId = old_ticket.customerEmailId
+                    activity.customerMobileNumber = old_ticket.customerMobileNumber
+                    activity.customerName = old_ticket.customerName
+                else:
+                    activity.customerId = old_ticket.customerId
+                crmServiceClient.updateTicket(old_ticket, activity)
+    except:
+        print "Some issue while closing crm tickets for orders in DELIVERY_SUCCESS status"
+        traceback.print_exc()
 def get_py_datetime(datestring, timestring):
     # This should be a command line argument.
     # Refer http://docs.python.org/library/time.html#time.strftime to
     # get a complete list of format specifiers available for date time.
     if datestring == '':
         process_local_connection_orders(provider)
         process_reached_destination_city_orders(provider)
         process_first_delivery_attempt_orders(provider)
         process_delivery_report(provider)
         create_crm_tickets_for_delivey_attempted_orders(provider)
+        auto_crm_tickets_created()
     if options.gen_reports:
         generate_reports(provider)
 if __name__ == '__main__':
     main()

Subversion Repositories SmartDukaan

(root)//trunk/PyProj/src/shop2020/model/v1/order/script/BlueDartLogisticsReconciliation.py – Rev 4948 → 4999