WebSVN – SmartDukaan – Diff – //trunk/PyDTR/src/dtr/api/Service.py



        a = CrmTicketDtr()
        if self.callDisposition == 'product_availability':
            self.callHistoryCrm.disposition_description='Product Not available'
        elif self.callDisposition == 'return_replacement':
            self.callHistoryCrm.disposition_description='Return or replacement pending'
            #utils.sendCrmProjectMail(self.userId,self.callHistoryCrm.disposition_description,self.callHistoryCrm.disposition_comments)
            a.addTicket(self.userId, self.callHistoryCrm.disposition_description, self.callHistoryCrm.disposition_comments)
        elif self.callDisposition == 'already_purchased':
            self.callHistoryCrm.disposition_description='Already purchased required stock'
        elif self.callDisposition == 'product_quality_issue':
            self.callHistoryCrm.disposition_description='Product Quality issue'
            #utils.sendCrmProjectMail(self.userId,self.callHistoryCrm.disposition_description,self.callHistoryCrm.disposition_comments)
            a.addTicket(self.userId, self.callHistoryCrm.disposition_description, self.callHistoryCrm.disposition_comments)            
        elif self.callDisposition == 'delayed_delivery':
            self.callHistoryCrm.disposition_description='Delayed Delivery' 
            #utils.sendCrmProjectMail(self.userId,self.callHistoryCrm.disposition_description,self.callHistoryCrm.disposition_comments)
            a.addTicket(self.userId, self.callHistoryCrm.disposition_description, self.callHistoryCrm.disposition_comments)   
        elif self.callDisposition == 'other_complaint':
            self.callHistoryCrm.disposition_description='Other complaint with profitmandi'
            #utils.sendCrmProjectMail(self.userId,self.callHistoryCrm.disposition_description,self.callHistoryCrm.disposition_comments)
            a.addTicket(self.userId, self.callHistoryCrm.disposition_description, self.callHistoryCrm.disposition_comments)
        elif self.callDisposition == 'not_dealing_accessories':
            self.callHistoryCrm.disposition_description='Not Dealing in Accessories/Not Interested'        
        session.commit()
        jdata = self.inputs

        self.user.user_available = 1
        self.user.disposition=self.callDisposition
        self.user.modified = datetime.now()
        if self.callDisposition == 'technical_issue':
            self.callHistoryCrm.disposition_description='Technical issue at Profitmandi'
            #utils.sendCrmProjectMail(self.userId,self.callHistoryCrm.disposition_description,self.callHistoryCrm.disposition_comments)
            a = CrmTicketDtr()
            a.addTicket(self.userId, self.callHistoryCrm.disposition_description, self.callHistoryCrm.disposition_comments)
        elif self.callDisposition == 'pricing_issue':
            self.callHistoryCrm.disposition_description='Pricing Issue(High)'
        elif self.callDisposition == 'shipping_issue':

Subversion Repositories SmartDukaan

(root)//trunk/PyDTR/src/dtr/api/Service.py – Rev 18905 → 18923

Rev 18905		Rev 18923
Line 1802...		Line 1802...
1802	`a = CrmTicketDtr()`	1802	`a = CrmTicketDtr()`
1803	`if self.callDisposition == 'product_availability':`	1803	`if self.callDisposition == 'product_availability':`
1804	`self.callHistoryCrm.disposition_description='Product Not available'`	1804	`self.callHistoryCrm.disposition_description='Product Not available'`
1805	`elif self.callDisposition == 'return_replacement':`	1805	`elif self.callDisposition == 'return_replacement':`
1806	`self.callHistoryCrm.disposition_description='Return or replacement pending'`	1806	`self.callHistoryCrm.disposition_description='Return or replacement pending'`
1807	`utils.sendCrmProjectMail(self.userId,self.callHistoryCrm.disposition_description,self.callHistoryCrm.disposition_comments)`	1807	`#utils.sendCrmProjectMail(self.userId,self.callHistoryCrm.disposition_description,self.callHistoryCrm.disposition_comments)`
1808	`a.addTicket(self.userId, self.callHistoryCrm.disposition_description, self.callHistoryCrm.disposition_comments)`	1808	`a.addTicket(self.userId, self.callHistoryCrm.disposition_description, self.callHistoryCrm.disposition_comments)`
1809	`elif self.callDisposition == 'already_purchased':`	1809	`elif self.callDisposition == 'already_purchased':`
1810	`self.callHistoryCrm.disposition_description='Already purchased required stock'`	1810	`self.callHistoryCrm.disposition_description='Already purchased required stock'`
1811	`elif self.callDisposition == 'product_quality_issue':`	1811	`elif self.callDisposition == 'product_quality_issue':`
1812	`self.callHistoryCrm.disposition_description='Product Quality issue'`	1812	`self.callHistoryCrm.disposition_description='Product Quality issue'`
1813	`utils.sendCrmProjectMail(self.userId,self.callHistoryCrm.disposition_description,self.callHistoryCrm.disposition_comments)`	1813	`#utils.sendCrmProjectMail(self.userId,self.callHistoryCrm.disposition_description,self.callHistoryCrm.disposition_comments)`
1814	`a.addTicket(self.userId, self.callHistoryCrm.disposition_description, self.callHistoryCrm.disposition_comments)`	1814	`a.addTicket(self.userId, self.callHistoryCrm.disposition_description, self.callHistoryCrm.disposition_comments)`
1815	`elif self.callDisposition == 'delayed_delivery':`	1815	`elif self.callDisposition == 'delayed_delivery':`
1816	`self.callHistoryCrm.disposition_description='Delayed Delivery'`	1816	`self.callHistoryCrm.disposition_description='Delayed Delivery'`
1817	`utils.sendCrmProjectMail(self.userId,self.callHistoryCrm.disposition_description,self.callHistoryCrm.disposition_comments)`	1817	`#utils.sendCrmProjectMail(self.userId,self.callHistoryCrm.disposition_description,self.callHistoryCrm.disposition_comments)`
1818	`a.addTicket(self.userId, self.callHistoryCrm.disposition_description, self.callHistoryCrm.disposition_comments)`	1818	`a.addTicket(self.userId, self.callHistoryCrm.disposition_description, self.callHistoryCrm.disposition_comments)`
1819	`elif self.callDisposition == 'other_complaint':`	1819	`elif self.callDisposition == 'other_complaint':`
1820	`self.callHistoryCrm.disposition_description='Other complaint with profitmandi'`	1820	`self.callHistoryCrm.disposition_description='Other complaint with profitmandi'`
1821	`utils.sendCrmProjectMail(self.userId,self.callHistoryCrm.disposition_description,self.callHistoryCrm.disposition_comments)`	1821	`#utils.sendCrmProjectMail(self.userId,self.callHistoryCrm.disposition_description,self.callHistoryCrm.disposition_comments)`
1822	`a.addTicket(self.userId, self.callHistoryCrm.disposition_description, self.callHistoryCrm.disposition_comments)`	1822	`a.addTicket(self.userId, self.callHistoryCrm.disposition_description, self.callHistoryCrm.disposition_comments)`
1823	`elif self.callDisposition == 'not_dealing_accessories':`	1823	`elif self.callDisposition == 'not_dealing_accessories':`
1824	`self.callHistoryCrm.disposition_description='Not Dealing in Accessories/Not Interested'`	1824	`self.callHistoryCrm.disposition_description='Not Dealing in Accessories/Not Interested'`
1825	`session.commit()`	1825	`session.commit()`
1826	`jdata = self.inputs`	1826	`jdata = self.inputs`
Line 1845...		Line 1845...
1845	`self.user.user_available = 1`	1845	`self.user.user_available = 1`
1846	`self.user.disposition=self.callDisposition`	1846	`self.user.disposition=self.callDisposition`
1847	`self.user.modified = datetime.now()`	1847	`self.user.modified = datetime.now()`
1848	`if self.callDisposition == 'technical_issue':`	1848	`if self.callDisposition == 'technical_issue':`
1849	`self.callHistoryCrm.disposition_description='Technical issue at Profitmandi'`	1849	`self.callHistoryCrm.disposition_description='Technical issue at Profitmandi'`
1850	`utils.sendCrmProjectMail(self.userId,self.callHistoryCrm.disposition_description,self.callHistoryCrm.disposition_comments)`	1850	`#utils.sendCrmProjectMail(self.userId,self.callHistoryCrm.disposition_description,self.callHistoryCrm.disposition_comments)`
1851	`a = CrmTicketDtr()`	1851	`a = CrmTicketDtr()`
1852	`a.addTicket(self.userId, self.callHistoryCrm.disposition_description, self.callHistoryCrm.disposition_comments)`	1852	`a.addTicket(self.userId, self.callHistoryCrm.disposition_description, self.callHistoryCrm.disposition_comments)`
1853	`elif self.callDisposition == 'pricing_issue':`	1853	`elif self.callDisposition == 'pricing_issue':`
1854	`self.callHistoryCrm.disposition_description='Pricing Issue(High)'`	1854	`self.callHistoryCrm.disposition_description='Pricing Issue(High)'`
1855	`elif self.callDisposition == 'shipping_issue':`	1855	`elif self.callDisposition == 'shipping_issue':`