WebSVN – SmartDukaan – Diff – //trunk/PyDTR/src/dtr/api/Service.py



        if self.callDisposition == 'product_availability':
            self.callHistoryCrm.disposition_description='Product Not available'
        elif self.callDisposition == 'return_replacement':
            self.callHistoryCrm.disposition_description='Return or replacement pending'
            utils.sendCrmProjectMail(self.userId,self.callHistoryCrm.disposition_description,self.callHistoryCrm.disposition_comments)
            a.addTicket(self.userId, self.callHistoryCrm.disposition_description, self.callHistoryCrm.disposition_comments)
        elif self.callDisposition == 'already_purchased':
            self.callHistoryCrm.disposition_description='Already purchased required stock'
        elif self.callDisposition == 'product_quality_issue':
            self.callHistoryCrm.disposition_description='Product Quality issue'
            utils.sendCrmProjectMail(self.userId,self.callHistoryCrm.disposition_description,self.callHistoryCrm.disposition_comments)
            a.addTicket(self.userId, self.callHistoryCrm.disposition_description, self.callHistoryCrm.disposition_comments)            
        elif self.callDisposition == 'delayed_delivery':
            self.callHistoryCrm.disposition_description='Delayed Delivery' 
            utils.sendCrmProjectMail(self.userId,self.callHistoryCrm.disposition_description,self.callHistoryCrm.disposition_comments)
            a.addTicket(self.userId, self.callHistoryCrm.disposition_description, self.callHistoryCrm.disposition_comments)   
        elif self.callDisposition == 'other_complaint':
            self.callHistoryCrm.disposition_description='Other complaint with profitmandi'
            utils.sendCrmProjectMail(self.userId,self.callHistoryCrm.disposition_description,self.callHistoryCrm.disposition_comments)
            a.addTicket(self.userId, self.callHistoryCrm.disposition_description, self.callHistoryCrm.disposition_comments)
        elif self.callDisposition == 'not_dealing_accessories':
            self.callHistoryCrm.disposition_description='Not Dealing in Accessories/Not Interested'        
        session.commit()
        jdata = self.inputs
        jdata = json.loads(jdata)

Subversion Repositories SmartDukaan

(root)//trunk/PyDTR/src/dtr/api/Service.py – Rev 18712 → 18713

Rev 18712		Rev 18713
Line 1791...		Line 1791...
1791	`if self.callDisposition == 'product_availability':`	1791	`if self.callDisposition == 'product_availability':`
1792	`self.callHistoryCrm.disposition_description='Product Not available'`	1792	`self.callHistoryCrm.disposition_description='Product Not available'`
1793	`elif self.callDisposition == 'return_replacement':`	1793	`elif self.callDisposition == 'return_replacement':`
1794	`self.callHistoryCrm.disposition_description='Return or replacement pending'`	1794	`self.callHistoryCrm.disposition_description='Return or replacement pending'`
1795	`utils.sendCrmProjectMail(self.userId,self.callHistoryCrm.disposition_description,self.callHistoryCrm.disposition_comments)`	1795	`utils.sendCrmProjectMail(self.userId,self.callHistoryCrm.disposition_description,self.callHistoryCrm.disposition_comments)`
1796	`a.addTicket(self, self.userId, self.callHistoryCrm.disposition_description, self.callHistoryCrm.disposition_comments)`	1796	`a.addTicket(self.userId, self.callHistoryCrm.disposition_description, self.callHistoryCrm.disposition_comments)`
1797	`elif self.callDisposition == 'already_purchased':`	1797	`elif self.callDisposition == 'already_purchased':`
1798	`self.callHistoryCrm.disposition_description='Already purchased required stock'`	1798	`self.callHistoryCrm.disposition_description='Already purchased required stock'`
1799	`elif self.callDisposition == 'product_quality_issue':`	1799	`elif self.callDisposition == 'product_quality_issue':`
1800	`self.callHistoryCrm.disposition_description='Product Quality issue'`	1800	`self.callHistoryCrm.disposition_description='Product Quality issue'`
1801	`utils.sendCrmProjectMail(self.userId,self.callHistoryCrm.disposition_description,self.callHistoryCrm.disposition_comments)`	1801	`utils.sendCrmProjectMail(self.userId,self.callHistoryCrm.disposition_description,self.callHistoryCrm.disposition_comments)`
1802	`a.addTicket(self, self.userId, self.callHistoryCrm.disposition_description, self.callHistoryCrm.disposition_comments)`	1802	`a.addTicket(self.userId, self.callHistoryCrm.disposition_description, self.callHistoryCrm.disposition_comments)`
1803	`elif self.callDisposition == 'delayed_delivery':`	1803	`elif self.callDisposition == 'delayed_delivery':`
1804	`self.callHistoryCrm.disposition_description='Delayed Delivery'`	1804	`self.callHistoryCrm.disposition_description='Delayed Delivery'`
1805	`utils.sendCrmProjectMail(self.userId,self.callHistoryCrm.disposition_description,self.callHistoryCrm.disposition_comments)`	1805	`utils.sendCrmProjectMail(self.userId,self.callHistoryCrm.disposition_description,self.callHistoryCrm.disposition_comments)`
1806	`a.addTicket(self, self.userId, self.callHistoryCrm.disposition_description, self.callHistoryCrm.disposition_comments)`	1806	`a.addTicket(self.userId, self.callHistoryCrm.disposition_description, self.callHistoryCrm.disposition_comments)`
1807	`elif self.callDisposition == 'other_complaint':`	1807	`elif self.callDisposition == 'other_complaint':`
1808	`self.callHistoryCrm.disposition_description='Other complaint with profitmandi'`	1808	`self.callHistoryCrm.disposition_description='Other complaint with profitmandi'`
1809	`utils.sendCrmProjectMail(self.userId,self.callHistoryCrm.disposition_description,self.callHistoryCrm.disposition_comments)`	1809	`utils.sendCrmProjectMail(self.userId,self.callHistoryCrm.disposition_description,self.callHistoryCrm.disposition_comments)`
1810	`a.addTicket(self, self.userId, self.callHistoryCrm.disposition_description, self.callHistoryCrm.disposition_comments)`	1810	`a.addTicket(self.userId, self.callHistoryCrm.disposition_description, self.callHistoryCrm.disposition_comments)`
1811	`elif self.callDisposition == 'not_dealing_accessories':`	1811	`elif self.callDisposition == 'not_dealing_accessories':`
1812	`self.callHistoryCrm.disposition_description='Not Dealing in Accessories/Not Interested'`	1812	`self.callHistoryCrm.disposition_description='Not Dealing in Accessories/Not Interested'`
1813	`session.commit()`	1813	`session.commit()`
1814	`jdata = self.inputs`	1814	`jdata = self.inputs`
1815	`jdata = json.loads(jdata)`	1815	`jdata = json.loads(jdata)`