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Rev 4142 Rev 4163
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    });
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    });
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    $('form#mail-form').live(
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    $('form#mail-form').live(
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            'submit',
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            'submit',
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            function() {
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            function() {
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            	var body = $('#mail-body').val().trim();
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            	console.log(body);
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                if (body == null || body == '') {
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                	alert('Please specify body of the mail');
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                }
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                else {
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                var ticketId = $('#update-ticket-form').attr('ticketId');
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                	var ticketId = $('#update-ticket-form').attr('ticketId');
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                updateTicket("infopane", ticketId, $(this).serialize() + '&'
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                    updateTicket("infopane", ticketId, $(this).serialize() + '&'
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                        + $('#update-ticket-form').serialize());
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                            + $('#update-ticket-form').serialize());
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                $.colorbox.close();
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                    $.colorbox.close();
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                }
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                return false;
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                return false;
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            });
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            });
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    $('form#escalation-form').live(
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    $('form#escalation-form').live(
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            'submit',
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            'submit',