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Rev 3422 Rev 3499
Line 211... Line 211...
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            if (id != null && !id.isEmpty()) {
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            if (id != null && !id.isEmpty()) {
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                searchFilter.setTicketId(Long.parseLong(id));
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                searchFilter.setTicketId(Long.parseLong(id));
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            }
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            }
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            if (status != null && !status.isEmpty()) {
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                searchFilter.setTicketStatus(TicketStatus.valueOf(status));
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            }
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            if (category != null && !category.isEmpty()) {
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                searchFilter.setTicketCategory(TicketCategory.valueOf(category));
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            }
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            crmServiceClient         = new CRMClient().getClient();
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            crmServiceClient         = new CRMClient().getClient();
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            tickets = crmServiceClient.getTickets(searchFilter);
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            tickets = crmServiceClient.getTickets(searchFilter);
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        } catch (TException e) {
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        } catch (TException e) {
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            String errorString = "Error getting tickets for "
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            String errorString = "Error getting tickets for "
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                    + currentAgentEmailId;
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                    + currentAgentEmailId;