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Rev 3137 Rev 3269
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    List<Ticket>              tickets          = new ArrayList<Ticket>();
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    List<Ticket>              tickets          = new ArrayList<Ticket>();
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    public String getMyOpenTickets() {
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    public String getMyOpenTickets() {
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        try {
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        try {
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            createServiceClients();
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            createServiceClients();
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            Agent agent = crmServiceClient
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                    .getAgentByEmailId(currentAgentEmailId);
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            Agent agent = crmServiceClient.getAgentByEmailId(currentAgentEmailId);
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            for (Ticket ticket : crmServiceClient.getAssignedTickets(agent
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            for (Ticket ticket : crmServiceClient.getAssignedTickets(agent.getId())) {
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                    .getId())) {
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                if (TicketStatus.OPEN.equals(ticket.getStatus())) {
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                if (TicketStatus.OPEN.equals(ticket.getStatus())) {
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                    tickets.add(ticket);
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                    tickets.add(ticket);
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                }
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                }
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            }
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            }
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        } catch (TException e) {
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        } catch (TException e) {