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Rev Author Line No. Line
27410 tejbeer 1 
var TEAM_ACTIVITY = ["COMMUNICATION_OUT", "COMMUNICATION_INTERNAL",
2 
	"ESCALATED", "ASSIGNED", "CATEGORY_CHANGED"];
24417 govind 3 
$(function() {
4 
 
27754 amit.gupta 5 
	$(document).on('click', ".create-ticket-category", function() {
24417 govind 6 
		console.log("create ticket category clicked......");
7 
		loadCreateCategory("main-content");
8 
	});
27754 amit.gupta 9 
	$(document).on('click', ".create-region", function() {
24417 govind 10 
		loadCreateRegion("main-content");
11 
	});
27755 amit.gupta 12 
	$(document).on('click', "#manager-ticket-search-by-partner-name",
27410 tejbeer 13 
		function() {
14 
			var searchContent = $(this).data('id');
15 
			var searchValue = $("#typeaheadpartnername").val();
16 
			var searchType = $("#managersearchType").val();
17 
			var managerTicketStatus = $("#managerTicketStatus").val();
18 
			var managerTicketorderBy = $("#managerTicketorderBy").val();
19 
			if (typeof (searchContent) == "undefined" || !searchContent) {
20 
				searchContent = "";
21 
			}
24747 govind 22 
 
27410 tejbeer 23 
			loadManagerTicket("main-content", managerTicketStatus,
24 
				managerTicketorderBy, searchType, searchContent,
25 
				searchValue);
24747 govind 26 
 
27410 tejbeer 27 
		});
27755 amit.gupta 28 
	$(document).on('click', "#retailer-details-search-button-by-ticketId",
27410 tejbeer 29 
		function() {
30 
			var searchContent = $("#search-by-ticketId").val();
31 
			var searchType = $("#managersearchType").val();
32 
			var managerTicketStatus = $("#managerTicketStatus").val();
33 
			var managerTicketorderBy = $("#managerTicketorderBy").val();
34 
			if (typeof (searchContent) == "undefined" || !searchContent) {
35 
				searchContent = "";
36 
			}
37 
			if (searchContent == "" || searchContent == undefined
38 
				|| searchContent == null) {
39 
				alert("Input field can't be empty");
40 
				return false;
41 
			}
42 
			loadManagerTicket("main-content", managerTicketStatus,
43 
				managerTicketorderBy, searchType, searchContent, null);
24747 govind 44 
 
27410 tejbeer 45 
		});
27755 amit.gupta 46 
	$(document).on('click', "#assignee-ticket-search-by-partner-name",
27410 tejbeer 47 
		function() {
48 
			var searchContent = $(this).data('id');
49 
			var searchValue = $("#typeaheadpartnernameforassignee").val();
50 
			var searchType = $("#assigneesearchType").val();
51 
			var ticketStatus = $("#ticketStatus").val();
52 
			var ticketorderBy = $("#orderBy").val();
53 
			console.log(ticketStatus);
54 
			console.log(ticketorderBy);
55 
			console.log(searchValue);
56 
			if (typeof (searchContent) == "undefined" || !searchContent) {
57 
				searchContent = "";
58 
			}
24747 govind 59 
 
27410 tejbeer 60 
			loadMyTicket("main-content", ticketStatus, ticketorderBy,
61 
				searchType, searchContent, searchValue);
24787 govind 62 
 
27410 tejbeer 63 
		});
27755 amit.gupta 64 
	$(document).on('click', "#assignee-retailer-details-search-button-by-ticketId",
27410 tejbeer 65 
		function() {
66 
			var searchContent = $("#assignee-search-by-ticketId").val();
67 
			var searchType = $("#assigneesearchType").val();
68 
			var ticketStatus = $("#ticketStatus").val();
69 
			var ticketorderBy = $("#orderBy").val();
70 
			if (typeof (searchContent) == "undefined" || !searchContent) {
71 
				searchContent = "";
72 
			}
73 
			if (searchContent == "" || searchContent == undefined
74 
				|| searchContent == null) {
75 
				alert("Input field can't be empty");
76 
				return false;
77 
			}
78 
			console.log(ticketStatus);
79 
			console.log(ticketorderBy);
80 
			loadMyTicket("main-content", ticketStatus, ticketorderBy,
81 
				searchType, searchContent, null);
24787 govind 82 
 
27410 tejbeer 83 
		});
24787 govind 84 
 
27754 amit.gupta 85 
	$(document).on('click', "#ticket-last-activity", function() {
24620 govind 86 
		var ticketId = $(this).data('ticketid');
87 
		var activity = $(this).data('activity');
88 
		console.log(ticketId);
89 
		console.log(activity);
24699 govind 90 
		if (confirm("Are you sure!") == true) {
24620 govind 91 
			createLastActivity(ticketId, activity);
92 
		}
93 
	});
24471 govind 94 
 
27754 amit.gupta 95 
	$(document).on('change', "#region", function() {
24620 govind 96 
		var regionId = $("#region").val();
24557 govind 97 
		console.log(regionId);
98 
		loadPartnerForRegion(regionId);
99 
	});
25570 tejbeer 100 
 
27754 amit.gupta 101 
	$(document).on('change', "#regionPosition", function() {
25570 tejbeer 102 
		var regionId = $("#regionPosition").val();
103 
		console.log(regionId);
104 
		loadPartnerForRegionId(regionId);
105 
	});
106 
 
27754 amit.gupta 107 
	$(document).on('change', "#managersearchType", function() {
24747 govind 108 
		var searchType = $("#managersearchType").val();
109 
		console.log(searchType);
110 
		var html;
111 
		if (searchType == "PARTNER_NAME") {
112 
			$('.byPartnerName').css('display', 'inline-block');
113 
			$('.byTicketId').css('display', 'none');
114 
			$("#search-by-ticketId").val("");
115 
		} else {
116 
			$('.byPartnerName').css('display', 'none');
117 
			$('.byTicketId').css('display', 'inline-block');
24824 govind 118 
			$('#manager-ticket-search-by-partner-name').data('id', "");
24747 govind 119 
		}
24557 govind 120 
 
24747 govind 121 
	});
27754 amit.gupta 122 
	$(document).on('change', "#assigneesearchType", function() {
24787 govind 123 
		var searchType = $("#assigneesearchType").val();
124 
		console.log(searchType);
125 
		var html;
126 
		if (searchType == "PARTNER_NAME") {
127 
			$('.assigneebyPartnerName').css('display', 'inline-block');
128 
			$('.assigneebyTicketId').css('display', 'none');
129 
			$("#assignee-search-by-ticketId").val("");
130 
		} else {
131 
			$('.assigneebyPartnerName').css('display', 'none');
132 
			$('.assigneebyTicketId').css('display', 'inline-block');
24824 govind 133 
			$("#assignee-ticket-search-by-partner-name").data('id', '');
24787 govind 134 
		}
24747 govind 135 
 
24787 govind 136 
	});
137 
 
31762 tejbeer 138 
	$(document).on('click', ".change-ticket-auth-button",
139 
		function() {
140 
			var ticketId = $("#ticketId").val();
141 
			var subCategory = $("#subCategory").val();
142 
			var authUserId = $("#authUserCategory").val();
143 
			var categoryId = $("#categoryAuth").val();
144 
 
145 
			var escalationType = $("#escalationType").val();
146 
			console.log(ticketId);
147 
			if (subCategory == null || subCategory == ""
148 
				|| subCategory == undefined) {
149 
				alert("Choose appropriate subCategory");
150 
				return false;
151 
			}
152 
			console.log(subCategory);
153 
			console.log(authUserId);
154 
 
155 
			console.log(categoryId);
156 
 
157 
			if (confirm("Are you sure you want to change ticket!") == true) {
158 
				changeTicket(ticketId, subCategory, authUserId,
159 
					categoryId, escalationType);
160 
			}
161 
		});
162 
 
27755 amit.gupta 163 
	$(document).on('click', ".change-ticket-button",
31762 tejbeer 164 
		function() {
165 
			var ticketId = $("#ticketId").val();
166 
			var subCategory = $("#subCategory").val();
167 
			var authUserId;
168 
			var categoryId = $("#category").val();
169 
 
170 
			var escalationType = $("#escalationType").val();
171 
			console.log(ticketId);
172 
			if (subCategory == null || subCategory == ""
173 
				|| subCategory == undefined) {
174 
				alert("Choose appropriate subCategory");
175 
				return false;
176 
			}
177 
 
178 
			console.log(subCategory);
179 
 
180 
			console.log(categoryId);
181 
			console.log(authUserId);
182 
			if (confirm("Are you sure you want to change ticket!") == true) {
183 
				changeTicket(ticketId, subCategory, authUserId,
184 
					categoryId, escalationType);
185 
			}
186 
		});
27754 amit.gupta 187 
	$(document).on('click', "#edit-ticket", function() {
24471 govind 188 
		var ticketId = $(this).data('ticketid1');
24467 govind 189 
		loadEditTicket(ticketId);
24439 govind 190 
	});
27754 amit.gupta 191 
	$(document).on('click', ".manager-ticket", function() {
24747 govind 192 
		loadManagerTicket("main-content", null, null);
24439 govind 193 
	});
27754 amit.gupta 194 
	$(document).on('click', ".access-management", function() {
26014 amit.gupta 195 
		loadAccessManagement("main-content", null, null);
196 
	});
27754 amit.gupta 197 
	$(document).on('click', ".ticketType", function() {
24534 govind 198 
		console.log("create Region");
24417 govind 199 
		loadCreateRegion("main-content");
200 
	});
27754 amit.gupta 201 
	$(document).on('click', "#activities", function() {
24417 govind 202 
		var ticketId = $(this).data('ticketid');
203 
		var assignee = $(this).data('assignee');
24824 govind 204 
		var internal = $(this).data('internal');
205 
		var roleType = $(this).data('role');
24417 govind 206 
		console.log(assignee);
24824 govind 207 
		loadActivities(ticketId, assignee, internal, roleType);
24417 govind 208 
	});
27754 amit.gupta 209 
	$(document).on('click', ".my-ticket", function() {
24824 govind 210 
		loadMyTicket("main-content", null, null, null, null, null);
24417 govind 211 
	});
27754 amit.gupta 212 
	$(document).on('click', "#close-ticket", function() {
24417 govind 213 
		var ticketId = $(this).data('ticketid');
24439 govind 214 
		closeTicket(ticketId);
24417 govind 215 
	});
27410 tejbeer 216 
 
27754 amit.gupta 217 
	$(document).on('change', '.partners', function() {
27410 tejbeer 218 
		console.log("Hello");
219 
	});
27270 tejbeer 220 
	var documentIds = [];
221 
	var count = 0;
222 
 
27755 amit.gupta 223 
	$(document).on('click', ".submit-message-button",
27410 tejbeer 224 
		function() {
225 
			var message = $("#activityMessage").val();
226 
			var internal = $("#internalCommunication").prop("checked");
227 
			if (message == "" || message == null || message == undefined) {
228 
				alert("message field can't be empty");
229 
				return false;
230 
			}
231 
			var ticketId = $("#ticketIdforactivity").val();
232 
			var assignee = $("#assigneeUser").val();
233 
			var roleType = $("#role").val();
234 
			count = 0;
235 
			console.log(message, ticketId, assignee);
27285 tejbeer 236 
 
27410 tejbeer 237 
			createActivity(message, ticketId, assignee, internal, roleType,
238 
				documentIds);
239 
		});
27270 tejbeer 240 
 
27754 amit.gupta 241 
	$(document).on('click', ".uploadFile", function() {
27270 tejbeer 242 
		$("#file1").trigger('click');
24417 govind 243 
	});
244 
 
27755 amit.gupta 245 
	$(document).on('change', "input[name=file1]",
31762 tejbeer 246 
		function(evt) {
247 
			var output = [];
248 
			var fileBundle = [];
249 
			for (var i = 0, f; f = evt.target.files[i]; i++) {
250 
				count++;
251 
				console.log(count);
252 
				if (evt.target.files[i].size > 5000000) {
253 
					alert("Size should be less than 5MB");
254 
					return false;
255 
				}
27270 tejbeer 256 
 
31762 tejbeer 257 
				if (count > "5") {
258 
					alert("five files send at a time");
259 
					var lilength = $('.fileList li').size();
260 
					console.log(lilength);
261 
					count = lilength;
262 
					console.log(lilength)
263 
					return false;
264 
				}
27270 tejbeer 265 
 
31762 tejbeer 266 
				var file = evt.target.files[i];
267 
				fileBundle.push(file);
268 
				console.log(fileBundle);
27270 tejbeer 269 
 
31762 tejbeer 270 
				var removeLink = "<a class=\"removeFile\" href=\"#\" data-fileid=\""
271 
					+ i + "\">Remove</a>";
27270 tejbeer 272 
 
31762 tejbeer 273 
				output.push("<li><strong>", file.name,
274 
					"</strong> - ", "&nbsp; &nbsp; ",
275 
					removeLink, "</li> ");
27270 tejbeer 276 
 
31762 tejbeer 277 
			}
27270 tejbeer 278 
 
31762 tejbeer 279 
			for (var j = 0; j < fileBundle.length; j++) {
280 
				console.log(fileBundle[j])
281 
				var url = context + '/document-upload';
282 
				doAjaxUploadRequestHandler(
283 
					url,
284 
					'POST',
285 
					fileBundle[j],
286 
					function(response) {
287 
						console.log(response);
288 
						var documentId = response.response.document_id;
289 
						console.log("documentId : "
290 
							+ documentId);
291 
						documentIds.push(documentId);
27270 tejbeer 292 
 
31762 tejbeer 293 
					});
27270 tejbeer 294 
 
31762 tejbeer 295 
			}
296 
			console.log(documentIds);
297 
			$(".fileList").append(output.join(""));
27270 tejbeer 298 
 
31762 tejbeer 299 
		});
27270 tejbeer 300 
 
27754 amit.gupta 301 
	$(document).on('click', ".removeFile", function(e) {
27270 tejbeer 302 
		e.preventDefault();
27285 tejbeer 303 
		console.log("Hello")
27270 tejbeer 304 
		var fileId = $(this).parent().children("a").data("fileid");
27285 tejbeer 305 
		for (var i = 0; i < documentIds.length; ++i) {
306 
			if (documentIds[i].id === fileId)
307 
				documentIds.splice(i, 1);
308 
		}
309 
		console.log(documentIds)
310 
		$(this).parent().remove();
311 
		var lilen = $('.fileList li').size();
27270 tejbeer 312 
 
27285 tejbeer 313 
		count = lilen;
314 
		console.log(count)
315 
		/*
316 
		 * var lilength = $('.fileList li').size(); if (lilength == 1) {
317 
		 * console.log(lilength) $(".fileList li").remove(); } else {
318 
		 * console.log(lilength) $(".fileList li").eq(fileId).remove(); } var
319 
		 * lilen = $('.fileList li').size();
320 
		 *
321 
		 * count = lilen; console.log(count)
322 
		 *
323 
		 * console.log(documentIds);
324 
		 */
27270 tejbeer 325 
 
326 
	});
327 
 
27755 amit.gupta 328 
	$(document).on('click', "#tickets-paginated .next",
27410 tejbeer 329 
		function() {
330 
			var searchType = $("#assigneesearchType").val();
331 
			var ticketStatus = $("#ticketStatus").val();
332 
			var ticketStatus = $("#ticketStatus").val();
333 
			var orderBy = $("#orderBy").val();
334 
			var params;
335 
			if (searchType == "" || searchType == undefined
336 
				|| searchType == null || searchType == "TICKET_ID") {
337 
				params = {
338 
					"ticketStatus": ticketStatus,
339 
					"orderby": orderBy
340 
				};
341 
			} else {
342 
				var searchTerm = $("#assignee-partner-name-input").val();
343 
				console.log(searchTerm);
344 
				params = {
345 
					"ticketStatus": ticketStatus,
346 
					"orderby": orderBy,
347 
					"ticketSearchType": searchType,
348 
					"searchTerm": searchTerm
349 
				};
350 
			}
351 
			loadPaginatedNextItems('/cs/myticketPaginated', params,
352 
				'tickets-paginated', 'my-ticket-table',
353 
				'ticket-details-container');
354 
			$(this).blur();
355 
		});
24417 govind 356 
 
27755 amit.gupta 357 
	$(document).on('click', "#manager-tickets-paginated .previous",
27410 tejbeer 358 
		function() {
24747 govind 359 
 
27410 tejbeer 360 
			var ticketStatus = $("#managerTicketStatus").val();
361 
			var orderBy = $("#managerTicketorderBy").val();
362 
			var searchType = $("#managersearchType").val();
363 
			var params;
364 
			if (searchType == "" || searchType == undefined
365 
				|| searchType == null || searchType == "TICKET_ID") {
366 
				params = {
367 
					"ticketStatus": ticketStatus,
368 
					"orderby": orderBy
369 
				};
370 
			} else {
371 
				var searchTerm = $("#partner-name-input").val();
372 
				console.log(searchTerm);
373 
				params = {
374 
					"ticketStatus": ticketStatus,
375 
					"orderby": orderBy,
376 
					"ticketSearchType": searchType,
377 
					"searchTerm": searchTerm
378 
				};
379 
			}
380 
			loadPaginatedPreviousItems('/cs/managerTicket-paginated',
381 
				params, 'manager-tickets-paginated',
382 
				'manager-ticket-table',
383 
				'manager-ticket-details-container');
384 
			$(this).blur();
385 
		});
27755 amit.gupta 386 
	$(document).on('click', "#manager-tickets-paginated .next",
27410 tejbeer 387 
		function() {
388 
			var ticketStatus = $("#managerTicketStatus").val();
389 
			var orderBy = $("#managerTicketorderBy").val();
390 
			var searchType = $("#managersearchType").val();
391 
			var params;
392 
			if (searchType == "" || searchType == undefined
393 
				|| searchType == null || searchType == "TICKET_ID") {
394 
				params = {
395 
					"ticketStatus": ticketStatus,
396 
					"orderby": orderBy
397 
				};
398 
			} else {
399 
				var searchTerm = $("#partner-name-input").val();
400 
				console.log(searchTerm);
401 
				params = {
402 
					"ticketStatus": ticketStatus,
403 
					"orderby": orderBy,
404 
					"ticketSearchType": searchType,
405 
					"searchTerm": searchTerm
406 
				};
407 
			}
24699 govind 408 
 
27410 tejbeer 409 
			loadPaginatedNextItems('/cs/managerTicket-paginated', params,
410 
				'manager-tickets-paginated', 'manager-ticket-table',
411 
				'manager-ticket-details-container');
412 
			$(this).blur();
413 
		});
24467 govind 414 
 
27755 amit.gupta 415 
	$(document).on('click', "#tickets-paginated .previous",
27410 tejbeer 416 
		function() {
417 
			var searchType = $("#assigneesearchType").val();
418 
			var ticketStatus = $("#ticketStatus").val();
419 
			var ticketStatus = $("#ticketStatus").val();
420 
			var orderBy = $("#orderBy").val();
421 
			var params;
422 
			if (searchType == "" || searchType == undefined
423 
				|| searchType == null || searchType == "TICKET_ID") {
424 
				params = {
425 
					"ticketStatus": ticketStatus,
426 
					"orderby": orderBy
427 
				};
428 
			} else {
429 
				var searchTerm = $("#assignee-partner-name-input").val();
430 
				console.log(searchTerm);
431 
				params = {
432 
					"ticketStatus": ticketStatus,
433 
					"orderby": orderBy,
434 
					"ticketSearchType": searchType,
435 
					"searchTerm": searchTerm
436 
				};
437 
			}
438 
			loadPaginatedPreviousItems('/cs/myticketPaginated', params,
439 
				'tickets-paginated', 'my-ticket-table',
440 
				'ticket-details-container');
441 
			$(this).blur();
442 
		});
27755 amit.gupta 443 
	$(document).on('click', "#positions-paginated .next",
27410 tejbeer 444 
		function() {
445 
			loadPaginatedNextItems('/cs/position-paginated', null,
446 
				'positions-paginated', 'position-table',
447 
				'position-details-container');
448 
			$(this).blur();
449 
		});
24417 govind 450 
 
27755 amit.gupta 451 
	$(document).on('click', "#positions-paginated .previous",
27410 tejbeer 452 
		function() {
453 
			loadPaginatedPreviousItems('/cs/position-paginated', null,
454 
				'positions-paginated', 'position-table',
455 
				'position-details-container');
456 
			$(this).blur();
457 
		});
24471 govind 458 
 
27754 amit.gupta 459 
	$(document).on('click', ".create-partner-region", function() {
24417 govind 460 
		loadCreatePartnerRegion("main-content");
461 
	});
27754 amit.gupta 462 
	$(document).on('click', ".create-ticket", function() {
24417 govind 463 
		loadCreateTicket("main-content");
464 
	});
27755 amit.gupta 465 
	$(document).on('click', ".create-ticket-button",
31762 tejbeer 466 
		function() {
467 
			var categoryId = $('#category').val();
468 
			var subCategoryId = $('#subCategory').val();
469 
			if (categoryId == "" || categoryId == null
470 
				|| categoryId == undefined) {
471 
				alert("select appropriate category");
472 
				return false;
473 
			}
474 
			if (subCategoryId == "" || subCategoryId == null
475 
				|| subCategoryId == undefined) {
476 
				alert("select appropriate subCategoryId");
477 
				return false;
478 
			}
479 
			var dialog = bootbox
480 
				.dialog({
481 
					title: "Are you sure want to change create ticket!",
482 
					message: "<div class=form-inline'>"
483 
						+ "<label for='message'>Message:</label>"
484 
						+ "<textarea class='form-control' rows='2' id='message'></textarea>"
485 
						+ "</div>",
486 
					buttons: {
487 
						cancel: {
488 
							label: "cancel",
489 
							className: 'btn-danger',
490 
							callback: function() {
491 
								loadCreateTicket("main-content");
492 
							}
493 
						},
494 
						ok: {
495 
							label: "ok",
496 
							className: 'btn-info',
497 
							callback: function() {
498 
								message = $('#message').val();
499 
								console.log(message);
500 
								if (message == ""
501 
									|| message == null
502 
									|| message == undefined) {
503 
									alert("message field can't be empty");
504 
									return false;
27410 tejbeer 505 
								}
31762 tejbeer 506 
								var params = {
507 
									"categoryId": categoryId,
508 
									"subCategoryId": subCategoryId,
509 
									"message": message
510 
								}
511 
								doPostAjaxRequestWithParamsHandler(
512 
									context
513 
									+ "/cs/createTicket",
514 
									params,
515 
									function(response) {
516 
										if (response == "true") {
517 
											alert("successfully created");
518 
											loadCreateTicket("main-content");
519 
										} else {
520 
											alert("You have reached maximum number of tickets Resolved , pls click on Resolved for the resolved tickets to create new.");
521 
										}
522 
									});
24417 govind 523 
 
27410 tejbeer 524 
							}
525 
						}
31762 tejbeer 526 
					}
527 
				});
24417 govind 528 
 
31762 tejbeer 529 
		});
27754 amit.gupta 530 
	$(document).on('click', ".create-position", function() {
24417 govind 531 
		loadCreatePosition("main-content");
532 
	});
533 
 
27754 amit.gupta 534 
	$(document).on('click', ".positionPartnerView", function() {
27410 tejbeer 535 
		$clickedElement = $(this);
536 
		var positionId = $clickedElement.data("positionid");
537 
		$tdElement = $(this).closest('td');
538 
		doGetAjaxRequestHandler(context + "/cs/getPosition?positionId=" + positionId, function(response) {
31762 tejbeer 539 
 
27410 tejbeer 540 
			$tdElement.html(response);
541 
			$tdElement.find('.partners').multiselect({
542 
				includeSelectAllOption: true,
543 
				multiple: true,
544 
				maxHeight: 200,
545 
				buttonWidth: '180px',
546 
				numberDisplayed: 1,
547 
				nonSelectedText: 'Partners',
548 
				nSelectedText: ' - Users Selected',
549 
				allSelectedText: 'All Users Selected',
550 
				enableFiltering: true,
551 
				enableCaseInsensitiveFiltering: true
552 
			});
553 
		});
554 
	});
555 
 
556 
 
27755 amit.gupta 557 
	$(document).on('change', "#ticketStatus",
27410 tejbeer 558 
		function() {
559 
			var ticketStatus = $("#ticketStatus").val();
560 
			var orderBy = $("#orderBy").val();
561 
			var searchType = $("#assigneesearchType").val();
562 
			if (searchType == "" || searchType == undefined
563 
				|| searchType == null) {
564 
				loadMyTicket("main-content", ticketStatus, orderBy, null,
565 
					null, null);
566 
			} else {
567 
				if (searchType == "PARTNER_NAME") {
568 
					var searchTerm = $("#assignee-partner-name-input")
569 
						.val();
570 
					var searchValue = $("#typeaheadpartnernameforassignee")
571 
						.val();
572 
					loadMyTicket("main-content", ticketStatus, orderBy,
573 
						searchType, searchTerm, searchValue);
24824 govind 574 
				} else {
27410 tejbeer 575 
					var searchTerm = $("#assignee-search-by-ticketId")
576 
						.val();
577 
					loadMyTicket("main-content", ticketStatus, orderBy,
578 
						searchType, searchTerm, null);
24824 govind 579 
				}
27410 tejbeer 580 
			}
581 
		});
27755 amit.gupta 582 
	$(document).on('change', "#orderBy",
27410 tejbeer 583 
		function() {
584 
			var ticketStatus = $("#ticketStatus").val();
585 
			var orderBy = $("#orderBy").val();
586 
			var searchType = $("#assigneesearchType").val();
587 
			if (searchType == "" || searchType == undefined
588 
				|| searchType == null) {
589 
				loadMyTicket("main-content", ticketStatus, orderBy, null,
590 
					null, null);
591 
			} else {
592 
				if (searchType == "PARTNER_NAME") {
593 
					var searchTerm = $("#assignee-partner-name-input")
594 
						.val();
595 
					var searchValue = $("#typeaheadpartnernameforassignee")
596 
						.val();
597 
					loadMyTicket("main-content", ticketStatus, orderBy,
598 
						searchType, searchTerm, searchValue);
24824 govind 599 
				} else {
27410 tejbeer 600 
					var searchTerm = $("#assignee-search-by-ticketId")
601 
						.val();
602 
					loadMyTicket("main-content", ticketStatus, orderBy,
603 
						searchType, searchTerm, null);
24824 govind 604 
				}
27410 tejbeer 605 
			}
606 
		});
27755 amit.gupta 607 
	$(document).on('change', "#managerTicketStatus",
27410 tejbeer 608 
		function() {
609 
			var ticketStatus = $("#managerTicketStatus").val();
610 
			var orderBy = $("#managerTicketorderBy").val();
611 
			var searchType = $("#managersearchType").val();
612 
			if (searchType == "" || searchType == undefined
613 
				|| searchType == null) {
614 
				loadManagerTicket("main-content", ticketStatus, orderBy,
615 
					null, null, null);
616 
			} else {
617 
				if (searchType == "PARTNER_NAME") {
618 
					var searchTerm = $("#partner-name-input").val();
619 
					var searchValue = $("#typeaheadpartnername").val();
620 
					loadManagerTicket("main-content", ticketStatus,
621 
						orderBy, searchType, searchTerm, searchValue);
24747 govind 622 
				} else {
27410 tejbeer 623 
					var searchTerm = $("#search-by-ticketId").val();
624 
					loadManagerTicket("main-content", ticketStatus,
625 
						orderBy, searchType, searchTerm, null);
24747 govind 626 
				}
27410 tejbeer 627 
			}
24747 govind 628 
 
27410 tejbeer 629 
		});
27755 amit.gupta 630 
	$(document).on('change', "#managerTicketorderBy",
27410 tejbeer 631 
		function() {
632 
			var ticketStatus = $("#managerTicketStatus").val();
633 
			var orderBy = $("#managerTicketorderBy").val();
634 
			var searchType = $("#managersearchType").val();
635 
			var searchType = $("#managersearchType").val();
636 
			if (searchType == "" || searchType == undefined
637 
				|| searchType == null) {
638 
				loadManagerTicket("main-content", ticketStatus, orderBy,
639 
					null, null, null);
640 
			} else {
641 
				if (searchType == "PARTNER_NAME") {
642 
					var searchTerm = $("#partner-name-input").val();
643 
					var searchValue = $("#typeaheadpartnername").val();
644 
					loadManagerTicket("main-content", ticketStatus,
645 
						orderBy, searchType, searchTerm, searchValue);
24747 govind 646 
				} else {
27410 tejbeer 647 
					var searchTerm = $("#search-by-ticketId").val();
648 
					loadManagerTicket("main-content", ticketStatus,
649 
						orderBy, searchType, searchTerm, null);
24747 govind 650 
				}
27410 tejbeer 651 
			}
24747 govind 652 
 
27410 tejbeer 653 
		});
27754 amit.gupta 654 
	$(document).on('change', "#category", function() {
24417 govind 655 
		var categoryId = $("#category").val();
31762 tejbeer 656 
		//	$("#auth-user-for-category").hide();
24417 govind 657 
		loadSubCategories(categoryId);
658 
	});
31762 tejbeer 659 
 
660 
	$(document).on('change', "#authUserCategory", function() {
661 
		var authId = $("#authUserCategory").val();
662 
		console.log(authId)
663 
		loadCategories(authId);
664 
	});
665 
 
666 
	$(document).on('change', "#categoryAuth", function() {
667 
		var categoryId = $("#categoryAuth").val();
668 
		var authId = $("#authUserCategory").val();
669 
 
670 
		console.log(categoryId)
671 
		loadAuthSubCategories(categoryId, authId);
672 
	});
673 
 
674 
 
33081 ranu 675 
	$(document).on('click', ".create-ticket-category-button", function () {
676 
		console.log("create-ticket-category-button clicked......");
677 
 
678 
		var name = $("#categoryName").val();
679 
		var description = $("#categorydescription").val();
680 
		var categoryType = $("#categoryType").is(":checked") ? 1 : 0;
681 
 
682 
		console.log('cccccccccccccc', name, description, categoryType);
683 
 
684 
		if (name === "" || name === null || name === undefined) {
685 
			alert("Name field can't be empty");
686 
			return false;
687 
		}
688 
 
689 
		if (description === "" || description === null || description === undefined) {
690 
			alert("Description field can't be empty");
691 
			return false;
692 
		}
693 
 
694 
		if (confirm("Are you sure you want to create a ticket category?")) {
695 
			createCategory("main-content", name, description, categoryType);
696 
		}
697 
	});
698 
 
27755 amit.gupta 699 
	$(document).on('click', ".create-region-button",
31762 tejbeer 700 
		function() {
701 
			var name = $("#regionName").val();
702 
			var description = $("#regiondescription").val();
703 
			if (name == "" || name == null || name == undefined) {
704 
				alert("Name field can't be empty");
705 
				return false;
706 
			}
707 
			if (description == "" || description == null
708 
				|| description == undefined) {
709 
				alert("Description field can't be empty");
710 
				return false;
711 
			}
712 
			if (confirm("Are you sure you want to create region!") == true) {
713 
				createRegion("main-content", name, description);
714 
			}
715 
		});
24417 govind 716 
 
27755 amit.gupta 717 
	$(document).on('click', ".create-partner-region-button",
31762 tejbeer 718 
		function() {
24417 govind 719 
 
31762 tejbeer 720 
			var regionId = $("#region").val();
721 
			var fofoIds = $("#partner").val();
722 
			console.log(regionId, fofoIds);
723 
			if (regionId == "" || regionId == null
724 
				|| regionId == undefined) {
725 
				alert("regionId field can't be empty");
726 
				return false;
727 
			}
728 
			if (fofoIds == "" || fofoIds == null
729 
				|| fofoIds == undefined) {
730 
				alert("select appropriate partner");
731 
				return false;
732 
			}
733 
			if (confirm("Are you sure you want to create partner region!") == true) {
734 
				createPartnerRegion("main-content", regionId,
735 
					fofoIds);
736 
			}
737 
		});
27755 amit.gupta 738 
	$(document).on('click', ".create-position-button",
31762 tejbeer 739 
		function() {
24417 govind 740 
 
31762 tejbeer 741 
			var authUser = $("#authUser").val();
742 
			var ticketCategoryPosition = $(
743 
				"#ticketCategoryPosition").val();
744 
			var escalationType = $("#escalationType").val();
745 
			var regionPosition = $("#regionPosition").val();
25570 tejbeer 746 
 
747 
 
31771 tejbeer 748 
			let ticketAssignee = $('#ticketAssignee').is(':checked');
749 
 
750 
 
751 
			console.log(ticketAssignee);
31762 tejbeer 752 
			var fofoIds = $("#partner").val();
753 
			if (fofoIds.includes("0")) {
754 
				fofoIds = [0];
755 
				console.log(fofoIds);
756 
			} else {
757 
				console.log(fofoIds);
758 
			}
759 
			console.log(authUser, ticketCategoryPosition,
760 
				escalationType, regionPosition);
761 
			if (authUser == "" || authUser == null
762 
				|| authUser == undefined) {
763 
				alert("select appropriate authUser");
764 
				return false;
765 
			}
766 
			if (ticketCategoryPosition == ""
767 
				|| ticketCategoryPosition == null
768 
				|| ticketCategoryPosition == undefined) {
769 
				alert("select appropriate category");
770 
				return false;
771 
			}
772 
			if (escalationType == "" || escalationType == null
773 
				|| escalationType == undefined) {
774 
				alert("select appropriate escalationType");
775 
				return false;
776 
			}
777 
			if (regionPosition == "" || regionPosition == null
778 
				|| regionPosition == undefined) {
779 
				alert("select appropriate Region");
780 
				return false;
781 
			}
24417 govind 782 
 
31762 tejbeer 783 
			if (confirm("Are you sure you want to create Position!") == true) {
784 
				createPosition("main-content", authUser,
785 
					ticketCategoryPosition, escalationType,
31771 tejbeer 786 
					regionPosition, fofoIds,
787 
					ticketAssignee
788 
				);
31762 tejbeer 789 
			}
790 
 
791 
		});
792 
 
27754 amit.gupta 793 
	$(document).on('change', "#ticketCategory", function() {
24417 govind 794 
		console.log("change ticket category clicked......");
795 
		var ticketCategoryId = $(this).val();
796 
		console.log(ticketCategoryId);
797 
		loadticketSubCategoryById(ticketCategoryId);
798 
	});
27754 amit.gupta 799 
	$(document).on('click', ".create-ticket-sub-category", function() {
24417 govind 800 
		console.log("create ticket category clicked......");
801 
		loadCreateSubCategory("main-content");
802 
	});
803 
 
27755 amit.gupta 804 
	$(document).on('click', ".create-ticket-sub-category-button",
31762 tejbeer 805 
		function() {
806 
			console
807 
				.log("create-ticket-category-button clicked......");
808 
			var name = $("#subcategoryName").val();
809 
			var description = $("#subcategorydescription").val();
810 
			var ticketCategoryId = $("#ticketCategory").val();
811 
			console.log(name, description);
812 
			if (name == "" || name == null || name == undefined) {
813 
				alert("Name field can't be empty");
814 
				return false;
815 
			}
816 
			if (description == "" || description == null
817 
				|| description == undefined) {
818 
				alert("Description field can't be empty");
819 
				return false;
820 
			}
821 
			if (ticketCategoryId == "" || ticketCategoryId == null
822 
				|| ticketCategoryId == undefined) {
823 
				alert("select appropriate category name");
824 
				return false;
825 
			}
826 
			if (confirm("Are you sure you want to create ticket category!") == true) {
827 
				createSubCategory("main-content", name,
828 
					description, ticketCategoryId);
829 
			}
830 
		});
27754 amit.gupta 831 
	$(document).on('click', ".remove-position", function() {
24471 govind 832 
		var positionId = $(this).data('positionid');
833 
		if (confirm("Are you sure you want to remove position!") == true) {
24534 govind 834 
			removePosition(positionId);
24471 govind 835 
		}
836 
	});
24417 govind 837 
 
31762 tejbeer 838 
 
839 
	$(document).on('change', "#ticketAssign", function() {
840 
		var positionId = $(this).data('positionid');
841 
		if (confirm("Are you sure you want to change ticket Assignee !") == true) {
842 
			doPostAjaxRequestHandler(context + "/cs/changeTicketAssignee?positionId="
843 
				+ positionId, function(response) {
844 
					if (response == "true") {
845 
						alert("change successfully");
846 
						loadCreatePosition("main-content");
847 
					}
848 
				});
849 
		}
850 
	});
851 
 
852 
 
853 
 
854 
 
27755 amit.gupta 855 
	$(document).on('click', ".update-position",
31762 tejbeer 856 
		function() {
857 
			var positionId = $(this).data('positionid');
858 
			var regionId = $(this).data('regionid');
859 
			var row = $(this);
860 
			var selectedFofoIds = $(this).closest("tr").find(
861 
				'#partners').val();
862 
			if (selectedFofoIds.includes("0")) {
863 
				selectedFofoIds = [0];
864 
				console.log(selectedFofoIds);
865 
			} else {
866 
				console.log(selectedFofoIds);
867 
			}
868 
			if (confirm("Are you sure you want to update the partners!") == true) {
869 
				doPostAjaxRequestWithJsonHandler(context
870 
					+ "/cs/updatePartnerPosition?regionId="
871 
					+ regionId + "&positionId=" + positionId,
872 
					JSON.stringify(selectedFofoIds), function(
873 
						response) {
874 
					if (response == "true") {
875 
						alert("Update successfully");
32885 shampa 876 
						//loadCreatePosition("main-content");
31762 tejbeer 877 
					}
878 
				});
879 
			}
25570 tejbeer 880 
 
31762 tejbeer 881 
		});
27410 tejbeer 882 
 
24417 govind 883 
});
884 
 
885 
function loadCreateCategory(domId) {
886 
	doGetAjaxRequestHandler(context + "/cs/createCategory", function(response) {
887 
		$('#' + domId).html(response);
888 
	});
889 
}
24534 govind 890 
function removePosition(positionId) {
891 
	doDeleteAjaxRequestHandler(context + "/cs/removePosition?positionId="
27410 tejbeer 892 
		+ positionId, function(response) {
893 
			if (response == "true") {
894 
				alert("Position removed successfully");
895 
				loadCreatePosition("main-content");
896 
			}
897 
		});
24471 govind 898 
}
24417 govind 899 
 
900 
function loadCreateRegion(domId) {
901 
	doGetAjaxRequestHandler(context + "/cs/createRegion", function(response) {
902 
		$('#' + domId).html(response);
903 
	});
904 
}
24824 govind 905 
function loadMyTicket(domId, ticketStatus, sortOrder, ticketSearchType,
27410 tejbeer 906 
	searchTerm, searchValue) {
24620 govind 907 
 
24699 govind 908 
	if (ticketStatus == null && sortOrder == null) {
909 
		doGetAjaxRequestHandler(context + "/cs/myticket", function(response) {
910 
			$('#' + domId).html(response);
911 
		});
24824 govind 912 
	} else if (ticketSearchType == null) {
24699 govind 913 
		doGetAjaxRequestHandler(context + "/cs/myticket?ticketStatus="
27410 tejbeer 914 
			+ ticketStatus + "&orderby=" + sortOrder, function(response) {
915 
				$('#' + domId).html(response);
916 
			});
24824 govind 917 
	} else {
918 
		doGetAjaxRequestHandler(context + "/cs/myticket?ticketStatus="
27410 tejbeer 919 
			+ ticketStatus + "&orderby=" + sortOrder + "&ticketSearchType="
920 
			+ ticketSearchType + "&searchTerm=" + searchTerm, function(
24824 govind 921 
				response) {
922 
			$('#' + domId).html(response);
923 
			if (ticketSearchType == "PARTNER_NAME") {
924 
				$('.assigneebyPartnerName').css('display', 'inline-block');
925 
				$('.assingeebyTicketId').css('display', 'none');
926 
				$("#typeaheadpartnernameforassignee").val(searchValue);
927 
				$("#assignee-partner-name-input").val(searchTerm);
928 
			} else {
929 
				$('.assigneebyPartnerName').css('display', 'none');
930 
				$('.assigneebyTicketId').css('display', 'inline-block');
931 
				$("#assignee-search-by-ticketId").val(searchTerm);
932 
			}
24699 govind 933 
		});
934 
	}
24417 govind 935 
}
936 
 
937 
function loadCreatePartnerRegion(domId) {
938 
	doGetAjaxRequestHandler(context + "/cs/createPartnerRegion", function(
27410 tejbeer 939 
		response) {
24417 govind 940 
		$('#' + domId).html(response);
941 
	});
942 
}
943 
function loadCreatePosition(domId) {
944 
	doGetAjaxRequestHandler(context + "/cs/createPosition", function(response) {
945 
		$('#' + domId).html(response);
946 
	});
947 
}
948 
function loadSubCategories(categoryId) {
949 
	doGetAjaxRequestHandler(context
27410 tejbeer 950 
		+ "/cs/getSubCategoriesByCategoryId?categoryId=" + categoryId,
951 
		function(response) {
952 
			$('#' + "create-ticket-sub-categories").html(response);
953 
		});
24417 govind 954 
}
31762 tejbeer 955 
 
956 
function loadCategories(authId) {
957 
	doGetAjaxRequestHandler(context
958 
		+ "/cs/getCategoriesByAuthId?authId=" + authId,
959 
		function(response) {
960 
			$('#' + "create-tickets-categories-for-auth").html(response);
961 
		});
962 
}
963 
 
964 
function loadAuthSubCategories(categoryId, authId) {
965 
	doGetAjaxRequestHandler(context
966 
		+ "/cs/getSubCategoriesByCategoryId?categoryId=" + categoryId,
967 
		function(response) {
968 
			$('#' + "create-ticket-sub-categories-for-auth").html(response);
969 
		});
970 
 
971 
 
972 
	doGetAjaxRequestHandler(context
973 
		+ "/cs/getEscalationTypeByCategoryId?categoryId=" + categoryId + "&authId=" + authId,
974 
		function(response) {
975 
			$('#' + "create-ticket-escalationType-for-auth").html(response);
976 
		});
977 
 
978 
 
979 
}
980 
 
33081 ranu 981 
function createCategory(domId, name, description, categoryType) {
24417 govind 982 
	var params = {
27410 tejbeer 983 
		"name": name,
33081 ranu 984 
		"description": description,
985 
		"categoryType": categoryType,
986 
	};
987 
 
988 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createCategory", params, function (response) {
989 
		alert("Category created successfully");
990 
		loadCreateCategory(domId);
991 
	});
24417 govind 992 
}
33081 ranu 993 
 
31762 tejbeer 994 
function changeTicket(ticketId, subCategoryId, authUserId, categoryId, escalationType) {
24467 govind 995 
	var params = {
27410 tejbeer 996 
		"ticketId": ticketId,
997 
		"subCategoryId": subCategoryId,
998 
		"authUserId": authUserId,
31762 tejbeer 999 
		"categoryId": categoryId,
1000 
		"escalationType": escalationType
24471 govind 1001 
	}
1002 
	doPostAjaxRequestWithParamsHandler(context + "/cs/edit-ticket", params,
27410 tejbeer 1003 
		function(response) {
1004 
			if (response == "true") {
1005 
				alert("Ticket changed successfully");
1006 
				loadManagerTicket("main-content", null, null, null, null,
1007 
					null);
1008 
			}
1009 
		});
24467 govind 1010 
}
24417 govind 1011 
function createRegion(domId, name, description) {
1012 
	var params = {
27410 tejbeer 1013 
		"name": name,
1014 
		"description": description
24417 govind 1015 
	}
1016 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createRegion", params,
27410 tejbeer 1017 
		function(response) {
1018 
			if (response == "true") {
1019 
				alert("Region created successfully");
1020 
				loadCreateRegion(domId);
1021 
			}
1022 
		});
24417 govind 1023 
}
1024 
function loadCreateSubCategory(domId) {
1025 
	doGetAjaxRequestHandler(context + "/cs/createSubCategory", function(
27410 tejbeer 1026 
		response) {
24417 govind 1027 
		$('#' + domId).html(response);
1028 
	});
1029 
}
24747 govind 1030 
function loadManagerTicket(domId, ticketStatus, sortOrder, ticketSearchType,
27410 tejbeer 1031 
	searchTerm, searchValue) {
24751 govind 1032 
	if (ticketStatus == null && sortOrder == null) {
24747 govind 1033 
		doGetAjaxRequestHandler(context + "/cs/managerTicket", function(
27410 tejbeer 1034 
			response) {
24699 govind 1035 
			$('#' + domId).html(response);
1036 
		});
24824 govind 1037 
	} else if (ticketSearchType == null) {
24747 govind 1038 
		doGetAjaxRequestHandler(context + "/cs/managerTicket?ticketStatus="
27410 tejbeer 1039 
			+ ticketStatus + "&orderby=" + sortOrder, function(response) {
1040 
				$('#' + domId).html(response);
1041 
			});
24824 govind 1042 
	} else {
24751 govind 1043 
		doGetAjaxRequestHandler(context + "/cs/managerTicket?ticketStatus="
27410 tejbeer 1044 
			+ ticketStatus + "&orderby=" + sortOrder + "&ticketSearchType="
1045 
			+ ticketSearchType + "&searchTerm=" + searchTerm, function(
24747 govind 1046 
				response) {
1047 
			$('#' + domId).html(response);
1048 
			if (ticketSearchType == "PARTNER_NAME") {
1049 
				$('.byPartnerName').css('display', 'inline-block');
1050 
				$('.byTicketId').css('display', 'none');
24748 govind 1051 
				$("#typeaheadpartnername").val(searchValue);
24747 govind 1052 
				$("#partner-name-input").val(searchTerm);
1053 
			} else {
1054 
				$('.byPartnerName').css('display', 'none');
1055 
				$('.byTicketId').css('display', 'inline-block');
1056 
				$("#search-by-ticketId").val(searchTerm);
1057 
			}
1058 
		});
1059 
	}
24439 govind 1060 
}
24417 govind 1061 
function loadCreateTicket(domId) {
1062 
	doGetAjaxRequestHandler(context + "/cs/createTicket", function(response) {
1063 
		$('#' + domId).html(response);
1064 
	});
1065 
}
1066 
function loadticketSubCategoryById(ticketCategoryId) {
1067 
	doGetAjaxRequestHandler(context
27410 tejbeer 1068 
		+ "/cs/getSubCategoryByCategoryId?ticketCategoryId="
1069 
		+ ticketCategoryId, function(response) {
33081 ranu 1070 
		console.log('response', response);
27410 tejbeer 1071 
			$(".ticket-sub-category-container").html(response);
1072 
		});
24417 govind 1073 
}
1074 
function createPartnerRegion(domId, regionId, fofoIds) {
1075 
	doPostAjaxRequestWithJsonHandler(context
27410 tejbeer 1076 
		+ "/cs/createPartnerRegion?regionId=" + regionId, JSON
24417 govind 1077 
			.stringify(fofoIds), function(response) {
27410 tejbeer 1078 
				if (response == "true") {
1079 
					alert("added region to partner successfully");
1080 
					loadCreatePartnerRegion(domId);
1081 
				}
1082 
			});
24417 govind 1083 
}
1084 
function createSubCategory(domId, name, description, categoryId) {
1085 
	var params = {
27410 tejbeer 1086 
		"categoryId": categoryId,
1087 
		"name": name,
1088 
		"description": description
24417 govind 1089 
	}
1090 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createSubCategory",
27410 tejbeer 1091 
		params, function(response) {
1092 
			alert("Sub Category created successfully");
1093 
			loadCreateSubCategory(domId);
1094 
		});
24417 govind 1095 
}
24620 govind 1096 
function createLastActivity(ticketId, activity) {
1097 
	var params = {
27410 tejbeer 1098 
		"ticketId": ticketId,
1099 
		"lastactivity": activity
24620 govind 1100 
	}
1101 
	doPostAjaxRequestWithParamsHandler(context + "/cs/create-last-activity",
27410 tejbeer 1102 
		params, function(response) {
1103 
			if (response == "true") {
1104 
				alert("successfully mark last activity");
1105 
				loadMyTicket("main-content", null, null);
1106 
			}
1107 
		});
24620 govind 1108 
}
24439 govind 1109 
 
25570 tejbeer 1110 
function createPosition(domId, authUserId, categoryId, escalationType,
31762 tejbeer 1111 
	regionId, fofoIds, ticketAssignee) {
25570 tejbeer 1112 
 
1113 
	var createPositionModel = {};
1114 
	createPositionModel['authUserId'] = authUserId;
1115 
	createPositionModel['categoryId'] = categoryId
1116 
	createPositionModel['escalationType'] = escalationType;
1117 
	createPositionModel['regionId'] = regionId,
31762 tejbeer 1118 
 
1119 
		createPositionModel['ticketAssigned'] = ticketAssignee,
27410 tejbeer 1120 
		createPositionModel['fofoIds'] = fofoIds
25570 tejbeer 1121 
 
1122 
	console.log(createPositionModel);
1123 
	doPostAjaxRequestWithJsonHandler(context + "/cs/createPosition", JSON
27410 tejbeer 1124 
		.stringify(createPositionModel), function(response) {
1125 
			if (response == "true") {
1126 
				alert("Position created successfully");
1127 
				loadCreatePosition(domId);
1128 
			}
1129 
		});
24417 govind 1130 
}
27270 tejbeer 1131 
function createActivity(message, ticketId, assigneeId, internal, roleType,
27410 tejbeer 1132 
	documentIds) {
27270 tejbeer 1133 
 
24417 govind 1134 
	var params = {
27410 tejbeer 1135 
		"message": message,
1136 
		"ticketId": ticketId,
1137 
		"assigneeId": assigneeId,
1138 
		"internal": internal,
1139 
		"documentIds": documentIds,
24417 govind 1140 
	}
27270 tejbeer 1141 
	if (documentIds.includes("0")) {
27410 tejbeer 1142 
		documentIds = [0];
27270 tejbeer 1143 
		console.log(documentIds);
1144 
	} else {
1145 
		console.log(documentIds);
1146 
	}
1147 
	console.log(JSON.stringify(documentIds))
1148 
	doPostAjaxRequestWithJsonHandler(context + "/cs/createActivity?message="
27410 tejbeer 1149 
		+ message + "&ticketId=" + ticketId + "&assigneeId=" + assigneeId
1150 
		+ "&internal=" + internal, JSON.stringify(documentIds), function(
27270 tejbeer 1151 
			response) {
1152 
		response = JSON.parse(response);
1153 
 
1154 
		documentIds.splice(0, documentIds.length);
27285 tejbeer 1155 
 
27270 tejbeer 1156 
		console.log(documentIds)
27285 tejbeer 1157 
		$(".fileList li").remove();
27270 tejbeer 1158 
		var assigneeName = response.firstName;
1159 
		loadActivities(ticketId, assigneeName, internal, roleType)
1160 
	});
24417 govind 1161 
}
24471 govind 1162 
function loadEditTicket(ticketId) {
1163 
	doGetAjaxRequestHandler(context + "/cs/edit-ticket?ticketId=" + ticketId,
27410 tejbeer 1164 
		function(response) {
1165 
			$("#theModal .modal-content").html(response);
27270 tejbeer 1166 
 
27410 tejbeer 1167 
		});
24467 govind 1168 
}
24557 govind 1169 
function loadPartnerForRegion(regionId) {
1170 
	doGetAjaxRequestHandler(context + "/cs/getPartners?regionId=" + regionId,
27410 tejbeer 1171 
		function(response) {
1172 
			$("#partner-region-container").html(response);
1173 
		});
24557 govind 1174 
}
25570 tejbeer 1175 
 
1176 
function loadPartnerForRegionId(regionId) {
1177 
	doGetAjaxRequestHandler(context + "/cs/getPartnersByRegion?regionId="
27410 tejbeer 1178 
		+ regionId, function(response) {
1179 
			$("#partner-subregion-container").html(response);
1180 
		});
25570 tejbeer 1181 
}
1182 
 
26014 amit.gupta 1183 
function loadAccessManagement(domId) {
27141 amit.gupta 1184 
	doGetAjaxRequestHandler(context + "/admin/access-management", function(
27410 tejbeer 1185 
		response) {
26014 amit.gupta 1186 
		$('#' + domId).html(response);
1187 
	});
1188 
}
1189 
 
24824 govind 1190 
function loadActivities(ticketId, assignee, internal, roleType) {
24417 govind 1191 
 
24469 govind 1192 
	$(".activity-container .modal-body").empty();
24417 govind 1193 
	$("#activityMessage").val("");
1194 
	$("#ticketIdforactivity").val(ticketId);
24824 govind 1195 
	$("#role").val(roleType);
27270 tejbeer 1196 
	$(".activity-container .modal-title").html(
27410 tejbeer 1197 
		"Activity history for Ticket Id " + ticketId)
24417 govind 1198 
	console.log(ticketId);
1199 
	doGetAjaxRequestHandler(
27410 tejbeer 1200 
		context + "/cs/getActivities?ticketId=" + ticketId,
1201 
		function(response) {
1202 
			response = JSON.parse(response);
1203 
			console.log(response);
27270 tejbeer 1204 
 
27410 tejbeer 1205 
			for (var i = 0; i < response.length; i++) {
1206 
				console.log(response[i].activityAttachment.length);
1207 
				var activityAttachment = []
1208 
				var attachments = "";
1209 
				if (response[i].activityAttachment.length > 0) {
31412 amit.gupta 1210 
					response
27410 tejbeer 1211 
					for (var j = 0; j < response[i].activityAttachment.length; j++) {
1212 
						var assigneeAttachment = "<a href=\"javascript:void(0)\" style=\"color:#337ab7;float:right;\"onclick=\"downloadDocument("
1213 
							+ response[i].activityAttachment[j].documentId
1214 
							+ ",\`"
1215 
							+ response[i].activityAttachment[j].documentName
1216 
							+ "\`)\">"
1217 
							+ response[i].activityAttachment[j].documentName
1218 
							+ "&nbsp;<i class=\"fa fa-download\"></i>"
1219 
							+ "</a>"
1220 
						activityAttachment.push(assigneeAttachment);
27270 tejbeer 1221 
					}
27410 tejbeer 1222 
					attachments = activityAttachment.join("");
1223 
					console.log(attachments);
1224 
				}
1225 
				if (response[i].type == "OPENED"
1226 
					|| response[i].type == "COMMUNICATION_IN") {
24417 govind 1227 
 
27410 tejbeer 1228 
					var partnerMessage = "<div class=\"incoming_msg\">"
1229 
						+ "<div class=\"received_msg\">"
1230 
						+ "<div class=\"received_withd_msg\">" + "<p>"
1231 
						+ response[i].message + "</p><div>"
1232 
						+ `${attachments}`
1233 
						+ "</div> <span class=\"time_date\"> "
31412 amit.gupta 1234 
						+ moment(response[i].createTimestamp).format('DD/MM/YYYY, h:mm:ss a')
27410 tejbeer 1235 
						+ "</span></div>" + "</div>" + "</div>";
1236 
					$(".activity-container .modal-body").append(
1237 
						partnerMessage);
27270 tejbeer 1238 
 
27410 tejbeer 1239 
				} else if (response[i].type == "COMMUNICATION_OUT") {
1240 
					var assigneeMessage = "<div class=\"outgoing_msg\">"
1241 
						+ "<div class=\"sent_msg\">"
1242 
						+ "<span style=color:green>"
1243 
						+ "~"
1244 
						+ (response[i].name ? response[i].name
1245 
							: "Support") + "<p>"
1246 
						+ response[i].message + "</span> </p><div>"
1247 
						+ `${attachments}`
1248 
						+ "</div> <span class=\"time_date\">"
31412 amit.gupta 1249 
						+ moment(response[i].createTimestamp).format('DD/MM/YYYY, h:mm:ss a')
27410 tejbeer 1250 
						+ "</span> </div>" + "</div>";
1251 
					$(".activity-container .modal-body").append(
1252 
						assigneeMessage);
27270 tejbeer 1253 
 
27410 tejbeer 1254 
				} else if (response[i].name
1255 
					&& response[i].type == "COMMUNICATION_INTERNAL") {
1256 
					var assigneeMessage = "<div class=\"outgoing_msg\">"
1257 
						+ "<div class=\"sent_msg\">"
1258 
						+ "<span style=color:green>"
1259 
						+ "~"
1260 
						+ response[i].name
1261 
						+ "<p style=\"color: white;background: #b75454;\">"
1262 
						+ response[i].message + "</span> </p> <div>"
1263 
						+ `${attachments}`
1264 
						+ "</div> <span class=\"time_date\">"
31414 amit.gupta 1265 
						+ moment(response[i].createTimestamp).format('DD/MM/YYYY, h:mm:ss a')
27410 tejbeer 1266 
						+ "</span> </div>" + "</div>";
1267 
					$(".activity-container .modal-body").append(
1268 
						assigneeMessage);
27270 tejbeer 1269 
 
27410 tejbeer 1270 
				} else {
1271 
					var assigneeMessage = "<div class=\"outgoing_msg\">"
1272 
						+ "<div class=\"sent_msg\">" + "<p>"
1273 
						+ response[i].message + "</span> </p> <div>"
1274 
						+ `${attachments}`
1275 
						+ "</div> <span class=\"time_date\">"
31414 amit.gupta 1276 
						+ moment(response[i].createTimestamp).format('DD/MM/YYYY, h:mm:ss a')
27410 tejbeer 1277 
						+ "</span> </div>" + "</div>";
1278 
					$(".activity-container .modal-body").append(
1279 
						assigneeMessage);
27270 tejbeer 1280 
 
24417 govind 1281 
				}
24824 govind 1282 
 
27410 tejbeer 1283 
			}
1284 
			if (roleType == "true" || roleType == true) {
1285 
				$('.internalCheckBox').css('display', 'block');
1286 
				if (internal == true || internal == "true") {
1287 
					$('#internalCommunication').prop('checked', true);
24824 govind 1288 
				} else {
27410 tejbeer 1289 
					$('#internalCommunication').prop('checked', false);
24824 govind 1290 
				}
27410 tejbeer 1291 
 
1292 
			} else {
1293 
				$('.internalCheckBox').css('display', 'none');
1294 
			}
1295 
		});
24417 govind 1296 
}
27270 tejbeer 1297 
 
1298 
function downloadDocument(documentId, documentName) {
1299 
	console.log(documentName)
1300 
	doAjaxGetDownload(context + "/download?documentId=" + documentId,
27410 tejbeer 1301 
		documentName);
27270 tejbeer 1302 
}