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Rev Author Line No. Line
27141 amit.gupta 1 
var TEAM_ACTIVITY = [ "COMMUNICATION_OUT", "COMMUNICATION_INTERNAL",
2 
		"ESCALATED", "ASSIGNED", "CATEGORY_CHANGED" ];
24417 govind 3 
$(function() {
4 
 
5 
	$(".create-ticket-category").live('click', function() {
6 
		console.log("create ticket category clicked......");
7 
		loadCreateCategory("main-content");
8 
	});
9 
	$(".create-region").live('click', function() {
10 
		loadCreateRegion("main-content");
11 
	});
24748 govind 12 
	$("#manager-ticket-search-by-partner-name").live(
24747 govind 13 
			'click',
14 
			function() {
15 
				var searchContent = $(this).data('id');
24748 govind 16 
				var searchValue = $("#typeaheadpartnername").val();
24747 govind 17 
				var searchType = $("#managersearchType").val();
18 
				var managerTicketStatus = $("#managerTicketStatus").val();
19 
				var managerTicketorderBy = $("#managerTicketorderBy").val();
20 
				if (typeof (searchContent) == "undefined" || !searchContent) {
21 
					searchContent = "";
22 
				}
23 
 
24 
				loadManagerTicket("main-content", managerTicketStatus,
25 
						managerTicketorderBy, searchType, searchContent,
26 
						searchValue);
27 
 
28 
			});
29 
	$("#retailer-details-search-button-by-ticketId").live(
30 
			'click',
31 
			function() {
32 
				var searchContent = $("#search-by-ticketId").val();
33 
				var searchType = $("#managersearchType").val();
34 
				var managerTicketStatus = $("#managerTicketStatus").val();
35 
				var managerTicketorderBy = $("#managerTicketorderBy").val();
36 
				if (typeof (searchContent) == "undefined" || !searchContent) {
37 
					searchContent = "";
38 
				}
39 
				if (searchContent == "" || searchContent == undefined
40 
						|| searchContent == null) {
41 
					alert("Input field can't be empty");
42 
					return false;
43 
				}
44 
				loadManagerTicket("main-content", managerTicketStatus,
45 
						managerTicketorderBy, searchType, searchContent, null);
46 
 
47 
			});
24787 govind 48 
	$("#assignee-ticket-search-by-partner-name").live(
49 
			'click',
50 
			function() {
51 
				var searchContent = $(this).data('id');
52 
				var searchValue = $("#typeaheadpartnernameforassignee").val();
53 
				var searchType = $("#assigneesearchType").val();
54 
				var ticketStatus = $("#ticketStatus").val();
55 
				var ticketorderBy = $("#orderBy").val();
56 
				console.log(ticketStatus);
57 
				console.log(ticketorderBy);
58 
				console.log(searchValue);
59 
				if (typeof (searchContent) == "undefined" || !searchContent) {
60 
					searchContent = "";
61 
				}
24747 govind 62 
 
24824 govind 63 
				loadMyTicket("main-content", ticketStatus, ticketorderBy,
64 
						searchType, searchContent, searchValue);
24787 govind 65 
 
66 
			});
67 
	$("#assignee-retailer-details-search-button-by-ticketId").live(
68 
			'click',
69 
			function() {
70 
				var searchContent = $("#assignee-search-by-ticketId").val();
71 
				var searchType = $("#assigneesearchType").val();
72 
				var ticketStatus = $("#ticketStatus").val();
73 
				var ticketorderBy = $("#orderBy").val();
74 
				if (typeof (searchContent) == "undefined" || !searchContent) {
75 
					searchContent = "";
76 
				}
77 
				if (searchContent == "" || searchContent == undefined
78 
						|| searchContent == null) {
79 
					alert("Input field can't be empty");
80 
					return false;
81 
				}
82 
				console.log(ticketStatus);
83 
				console.log(ticketorderBy);
24824 govind 84 
				loadMyTicket("main-content", ticketStatus, ticketorderBy,
85 
						searchType, searchContent, null);
24787 govind 86 
 
87 
			});
88 
 
24620 govind 89 
	$("#ticket-last-activity").live('click', function() {
90 
		var ticketId = $(this).data('ticketid');
91 
		var activity = $(this).data('activity');
92 
		console.log(ticketId);
93 
		console.log(activity);
24699 govind 94 
		if (confirm("Are you sure!") == true) {
24620 govind 95 
			createLastActivity(ticketId, activity);
96 
		}
97 
	});
24471 govind 98 
 
24557 govind 99 
	$("#region").live('change', function() {
24620 govind 100 
		var regionId = $("#region").val();
24557 govind 101 
		console.log(regionId);
102 
		loadPartnerForRegion(regionId);
103 
	});
25570 tejbeer 104 
 
105 
	$("#regionPosition").live('change', function() {
106 
		var regionId = $("#regionPosition").val();
107 
		console.log(regionId);
108 
		loadPartnerForRegionId(regionId);
109 
	});
110 
 
24747 govind 111 
	$("#managersearchType").live('change', function() {
112 
		var searchType = $("#managersearchType").val();
113 
		console.log(searchType);
114 
		var html;
115 
		if (searchType == "PARTNER_NAME") {
116 
			$('.byPartnerName').css('display', 'inline-block');
117 
			$('.byTicketId').css('display', 'none');
118 
			$("#search-by-ticketId").val("");
119 
		} else {
120 
			$('.byPartnerName').css('display', 'none');
121 
			$('.byTicketId').css('display', 'inline-block');
24824 govind 122 
			$('#manager-ticket-search-by-partner-name').data('id', "");
24747 govind 123 
		}
24557 govind 124 
 
24747 govind 125 
	});
24787 govind 126 
	$("#assigneesearchType").live('change', function() {
127 
		var searchType = $("#assigneesearchType").val();
128 
		console.log(searchType);
129 
		var html;
130 
		if (searchType == "PARTNER_NAME") {
131 
			$('.assigneebyPartnerName').css('display', 'inline-block');
132 
			$('.assigneebyTicketId').css('display', 'none');
133 
			$("#assignee-search-by-ticketId").val("");
134 
		} else {
135 
			$('.assigneebyPartnerName').css('display', 'none');
136 
			$('.assigneebyTicketId').css('display', 'inline-block');
24824 govind 137 
			$("#assignee-ticket-search-by-partner-name").data('id', '');
24787 govind 138 
		}
24747 govind 139 
 
24787 govind 140 
	});
141 
 
24471 govind 142 
	$(".change-ticket-button")
143 
			.live(
144 
					'click',
145 
					function() {
146 
						var ticketId = $("#ticketId").val();
147 
						var subCategory = $("#subCategory").val();
148 
						var authUserId = $("#authUser").val();
24534 govind 149 
						var categoryId = $("#category").val();
24471 govind 150 
						console.log(ticketId);
151 
						if (subCategory == null || subCategory == ""
152 
								|| subCategory == undefined) {
153 
							alert("Choose appropriate subCategory");
24500 govind 154 
							return false;
24471 govind 155 
						}
24500 govind 156 
						console.log(authUserId);
24471 govind 157 
						if (confirm("Are you sure you want to change ticket!") == true) {
24534 govind 158 
							changeTicket(ticketId, subCategory, authUserId,
159 
									categoryId);
24471 govind 160 
						}
161 
					});
24439 govind 162 
	$("#edit-ticket").live('click', function() {
24471 govind 163 
		var ticketId = $(this).data('ticketid1');
24467 govind 164 
		loadEditTicket(ticketId);
24439 govind 165 
	});
166 
	$(".manager-ticket").live('click', function() {
24747 govind 167 
		loadManagerTicket("main-content", null, null);
24439 govind 168 
	});
26014 amit.gupta 169 
	$(".access-management").live('click', function() {
170 
		loadAccessManagement("main-content", null, null);
171 
	});
24417 govind 172 
	$(".ticketType").live('click', function() {
24534 govind 173 
		console.log("create Region");
24417 govind 174 
		loadCreateRegion("main-content");
175 
	});
24469 govind 176 
	$("#activities").live('click', function() {
24417 govind 177 
		var ticketId = $(this).data('ticketid');
178 
		var assignee = $(this).data('assignee');
24824 govind 179 
		var internal = $(this).data('internal');
180 
		var roleType = $(this).data('role');
24417 govind 181 
		console.log(assignee);
24824 govind 182 
		loadActivities(ticketId, assignee, internal, roleType);
24417 govind 183 
	});
184 
	$(".my-ticket").live('click', function() {
24824 govind 185 
		loadMyTicket("main-content", null, null, null, null, null);
24417 govind 186 
	});
187 
	$("#close-ticket").live('click', function() {
188 
		var ticketId = $(this).data('ticketid');
24439 govind 189 
		closeTicket(ticketId);
24417 govind 190 
	});
191 
	$(".submit-message-button").live('click', function() {
192 
		var message = $("#activityMessage").val();
24824 govind 193 
		var internal = $("#internalCommunication").prop("checked");
24417 govind 194 
		if (message == "" || message == null || message == undefined) {
195 
			alert("message field can't be empty");
24500 govind 196 
			return false;
24417 govind 197 
		}
198 
		var ticketId = $("#ticketIdforactivity").val();
199 
		var assignee = $("#assigneeUser").val();
24824 govind 200 
		var roleType = $("#role").val();
24417 govind 201 
		console.log(message, ticketId, assignee);
24824 govind 202 
		createActivity(message, ticketId, assignee, internal, roleType);
24417 govind 203 
	});
204 
 
205 
	$("#tickets-paginated .next").live(
206 
			'click',
207 
			function() {
24787 govind 208 
				var searchType = $("#assigneesearchType").val();
24699 govind 209 
				var ticketStatus = $("#ticketStatus").val();
24787 govind 210 
				var ticketStatus = $("#ticketStatus").val();
24699 govind 211 
				var orderBy = $("#orderBy").val();
24787 govind 212 
				var params;
213 
				if (searchType == "" || searchType == undefined
214 
						|| searchType == null || searchType == "TICKET_ID") {
215 
					params = {
216 
						"ticketStatus" : ticketStatus,
217 
						"orderby" : orderBy
218 
					};
219 
				} else {
220 
					var searchTerm = $("#assignee-partner-name-input").val();
221 
					console.log(searchTerm);
222 
					params = {
223 
						"ticketStatus" : ticketStatus,
224 
						"orderby" : orderBy,
225 
						"ticketSearchType" : searchType,
226 
						"searchTerm" : searchTerm
227 
					};
228 
				}
24747 govind 229 
				loadPaginatedNextItems('/cs/myticketPaginated', params,
24417 govind 230 
						'tickets-paginated', 'my-ticket-table',
231 
						'ticket-details-container');
232 
				$(this).blur();
233 
			});
234 
 
24467 govind 235 
	$("#manager-tickets-paginated .previous").live(
236 
			'click',
237 
			function() {
24747 govind 238 
 
239 
				var ticketStatus = $("#managerTicketStatus").val();
240 
				var orderBy = $("#managerTicketorderBy").val();
241 
				var searchType = $("#managersearchType").val();
242 
				var params;
24751 govind 243 
				if (searchType == "" || searchType == undefined
244 
						|| searchType == null || searchType == "TICKET_ID") {
24747 govind 245 
					params = {
246 
						"ticketStatus" : ticketStatus,
247 
						"orderby" : orderBy
248 
					};
249 
				} else {
250 
					var searchTerm = $("#partner-name-input").val();
251 
					console.log(searchTerm);
252 
					params = {
253 
						"ticketStatus" : ticketStatus,
254 
						"orderby" : orderBy,
255 
						"ticketSearchType" : searchType,
256 
						"searchTerm" : searchTerm
257 
					};
258 
				}
259 
				loadPaginatedPreviousItems('/cs/managerTicket-paginated',
260 
						params, 'manager-tickets-paginated',
261 
						'manager-ticket-table',
24467 govind 262 
						'manager-ticket-details-container');
263 
				$(this).blur();
264 
			});
265 
	$("#manager-tickets-paginated .next").live(
266 
			'click',
267 
			function() {
24747 govind 268 
				var ticketStatus = $("#managerTicketStatus").val();
269 
				var orderBy = $("#managerTicketorderBy").val();
270 
				var searchType = $("#managersearchType").val();
271 
				var params;
24751 govind 272 
				if (searchType == "" || searchType == undefined
273 
						|| searchType == null || searchType == "TICKET_ID") {
24747 govind 274 
					params = {
275 
						"ticketStatus" : ticketStatus,
276 
						"orderby" : orderBy
277 
					};
278 
				} else {
279 
					var searchTerm = $("#partner-name-input").val();
280 
					console.log(searchTerm);
281 
					params = {
282 
						"ticketStatus" : ticketStatus,
283 
						"orderby" : orderBy,
284 
						"ticketSearchType" : searchType,
285 
						"searchTerm" : searchTerm
286 
					};
287 
				}
24699 govind 288 
 
24747 govind 289 
				loadPaginatedNextItems('/cs/managerTicket-paginated', params,
24467 govind 290 
						'manager-tickets-paginated', 'manager-ticket-table',
291 
						'manager-ticket-details-container');
292 
				$(this).blur();
293 
			});
294 
 
24417 govind 295 
	$("#tickets-paginated .previous").live(
296 
			'click',
297 
			function() {
24787 govind 298 
				var searchType = $("#assigneesearchType").val();
24699 govind 299 
				var ticketStatus = $("#ticketStatus").val();
24787 govind 300 
				var ticketStatus = $("#ticketStatus").val();
24699 govind 301 
				var orderBy = $("#orderBy").val();
24787 govind 302 
				var params;
303 
				if (searchType == "" || searchType == undefined
304 
						|| searchType == null || searchType == "TICKET_ID") {
305 
					params = {
306 
						"ticketStatus" : ticketStatus,
307 
						"orderby" : orderBy
308 
					};
309 
				} else {
310 
					var searchTerm = $("#assignee-partner-name-input").val();
311 
					console.log(searchTerm);
312 
					params = {
313 
						"ticketStatus" : ticketStatus,
314 
						"orderby" : orderBy,
315 
						"ticketSearchType" : searchType,
316 
						"searchTerm" : searchTerm
317 
					};
318 
				}
24747 govind 319 
				loadPaginatedPreviousItems('/cs/myticketPaginated', params,
24417 govind 320 
						'tickets-paginated', 'my-ticket-table',
321 
						'ticket-details-container');
24467 govind 322 
				$(this).blur();
24417 govind 323 
			});
24471 govind 324 
	$("#positions-paginated .next").live(
325 
			'click',
326 
			function() {
327 
				loadPaginatedNextItems('/cs/position-paginated', null,
328 
						'positions-paginated', 'position-table',
329 
						'position-details-container');
330 
				$(this).blur();
331 
			});
24417 govind 332 
 
24471 govind 333 
	$("#positions-paginated .previous").live(
334 
			'click',
335 
			function() {
336 
				loadPaginatedPreviousItems('/cs/position-paginated', null,
337 
						'positions-paginated', 'position-table',
338 
						'position-details-container');
339 
				$(this).blur();
340 
			});
341 
 
24417 govind 342 
	$(".create-partner-region").live('click', function() {
343 
		loadCreatePartnerRegion("main-content");
344 
	});
345 
	$(".create-ticket").live('click', function() {
346 
		loadCreateTicket("main-content");
347 
	});
348 
	$(".create-ticket-button")
349 
			.live(
350 
					'click',
351 
					function() {
352 
						var categoryId = $('#category').val();
353 
						var subCategoryId = $('#subCategory').val();
354 
						if (categoryId == "" || categoryId == null
355 
								|| categoryId == undefined) {
356 
							alert("select appropriate category");
357 
							return false;
358 
						}
359 
						if (subCategoryId == "" || subCategoryId == null
360 
								|| subCategoryId == undefined) {
361 
							alert("select appropriate subCategoryId");
362 
							return false;
363 
						}
364 
						var dialog = bootbox
365 
								.dialog({
366 
									title : "Are you sure want to change create ticket!",
367 
									message : "<div class=form-inline'>"
368 
											+ "<label for='message'>Message:</label>"
369 
											+ "<textarea class='form-control' rows='2' id='message'></textarea>"
370 
											+ "</div>",
371 
									buttons : {
372 
										cancel : {
373 
											label : "cancel",
374 
											className : 'btn-danger',
375 
											callback : function() {
376 
												loadCreateTicket("main-content");
377 
											}
378 
										},
379 
										ok : {
380 
											label : "ok",
381 
											className : 'btn-info',
382 
											callback : function() {
383 
												message = $('#message').val();
384 
												console.log(message);
385 
												if (message == ""
386 
														|| message == null
387 
														|| message == undefined) {
388 
													alert("message field can't be empty");
389 
													return false;
390 
												}
391 
												var params = {
392 
													"categoryId" : categoryId,
393 
													"subCategoryId" : subCategoryId,
394 
													"message" : message
395 
												}
396 
												doPostAjaxRequestWithParamsHandler(
397 
														context
398 
																+ "/cs/createTicket",
399 
														params,
400 
														function(response) {
401 
															if (response == "true") {
402 
																alert("successfully created");
403 
																loadCreateTicket("main-content");
24620 govind 404 
															} else {
24836 govind 405 
																alert("You have reached maximum number of tickets Resolved , pls click on Resolved for the resolved tickets to create new.");
24417 govind 406 
															}
407 
														});
408 
 
409 
											}
410 
										}
411 
									}
412 
								});
413 
 
414 
					});
415 
	$(".create-position").live('click', function() {
416 
		loadCreatePosition("main-content");
417 
	});
418 
 
24824 govind 419 
	$("#ticketStatus").live(
420 
			'change',
421 
			function() {
422 
				var ticketStatus = $("#ticketStatus").val();
423 
				var orderBy = $("#orderBy").val();
424 
				var searchType = $("#assigneesearchType").val();
425 
				if (searchType == "" || searchType == undefined
426 
						|| searchType == null) {
427 
					loadMyTicket("main-content", ticketStatus, orderBy, null,
428 
							null, null);
429 
				} else {
430 
					if (searchType == "PARTNER_NAME") {
431 
						var searchTerm = $("#assignee-partner-name-input")
432 
								.val();
433 
						var searchValue = $("#typeaheadpartnernameforassignee")
434 
								.val();
435 
						loadMyTicket("main-content", ticketStatus, orderBy,
436 
								searchType, searchTerm, searchValue);
437 
					} else {
438 
						var searchTerm = $("#assignee-search-by-ticketId")
439 
								.val();
440 
						loadMyTicket("main-content", ticketStatus, orderBy,
441 
								searchType, searchTerm, null);
442 
					}
443 
				}
444 
			});
445 
	$("#orderBy").live(
446 
			'change',
447 
			function() {
448 
				var ticketStatus = $("#ticketStatus").val();
449 
				var orderBy = $("#orderBy").val();
450 
				var searchType = $("#assigneesearchType").val();
451 
				if (searchType == "" || searchType == undefined
452 
						|| searchType == null) {
453 
					loadMyTicket("main-content", ticketStatus, orderBy, null,
454 
							null, null);
455 
				} else {
456 
					if (searchType == "PARTNER_NAME") {
457 
						var searchTerm = $("#assignee-partner-name-input")
458 
								.val();
459 
						var searchValue = $("#typeaheadpartnernameforassignee")
460 
								.val();
461 
						loadMyTicket("main-content", ticketStatus, orderBy,
462 
								searchType, searchTerm, searchValue);
463 
					} else {
464 
						var searchTerm = $("#assignee-search-by-ticketId")
465 
								.val();
466 
						loadMyTicket("main-content", ticketStatus, orderBy,
467 
								searchType, searchTerm, null);
468 
					}
469 
				}
470 
			});
24747 govind 471 
	$("#managerTicketStatus").live(
472 
			'change',
473 
			function() {
474 
				var ticketStatus = $("#managerTicketStatus").val();
475 
				var orderBy = $("#managerTicketorderBy").val();
476 
				var searchType = $("#managersearchType").val();
477 
				if (searchType == "" || searchType == undefined
478 
						|| searchType == null) {
479 
					loadManagerTicket("main-content", ticketStatus, orderBy,
480 
							null, null, null);
481 
				} else {
482 
					if (searchType == "PARTNER_NAME") {
483 
						var searchTerm = $("#partner-name-input").val();
24748 govind 484 
						var searchValue = $("#typeaheadpartnername").val();
24747 govind 485 
						loadManagerTicket("main-content", ticketStatus,
486 
								orderBy, searchType, searchTerm, searchValue);
487 
					} else {
488 
						var searchTerm = $("#search-by-ticketId").val();
489 
						loadManagerTicket("main-content", ticketStatus,
490 
								orderBy, searchType, searchTerm, null);
491 
					}
492 
				}
493 
 
494 
			});
495 
	$("#managerTicketorderBy").live(
496 
			'change',
497 
			function() {
498 
				var ticketStatus = $("#managerTicketStatus").val();
499 
				var orderBy = $("#managerTicketorderBy").val();
500 
				var searchType = $("#managersearchType").val();
501 
				var searchType = $("#managersearchType").val();
502 
				if (searchType == "" || searchType == undefined
503 
						|| searchType == null) {
504 
					loadManagerTicket("main-content", ticketStatus, orderBy,
505 
							null, null, null);
506 
				} else {
507 
					if (searchType == "PARTNER_NAME") {
508 
						var searchTerm = $("#partner-name-input").val();
24748 govind 509 
						var searchValue = $("#typeaheadpartnername").val();
24747 govind 510 
						loadManagerTicket("main-content", ticketStatus,
511 
								orderBy, searchType, searchTerm, searchValue);
512 
					} else {
513 
						var searchTerm = $("#search-by-ticketId").val();
514 
						loadManagerTicket("main-content", ticketStatus,
515 
								orderBy, searchType, searchTerm, null);
516 
					}
517 
				}
518 
 
519 
			});
24417 govind 520 
	$("#category").live('change', function() {
521 
		var categoryId = $("#category").val();
24500 govind 522 
		$("#auth-user-for-category").hide();
24417 govind 523 
		loadSubCategories(categoryId);
524 
	});
525 
	$(".create-ticket-category-button")
526 
			.live(
527 
					'click',
528 
					function() {
529 
						console
530 
								.log("create-ticket-category-button clicked......");
531 
						var name = $("#categoryName").val();
532 
						var description = $("#categorydescription").val();
533 
						console.log(name, description);
534 
						if (name == "" || name == null || name == undefined) {
535 
							alert("Name field can't be empty");
536 
							return false;
537 
						}
538 
						if (description == "" || description == null
539 
								|| description == undefined) {
540 
							alert("Description field can't be empty");
541 
							return false;
542 
						}
543 
						if (confirm("Are you sure you want to create ticket category!") == true) {
544 
							createCategory("main-content", name, description);
545 
						}
546 
					});
547 
	$(".create-region-button")
548 
			.live(
549 
					'click',
550 
					function() {
551 
						var name = $("#regionName").val();
552 
						var description = $("#regiondescription").val();
553 
						if (name == "" || name == null || name == undefined) {
554 
							alert("Name field can't be empty");
555 
							return false;
556 
						}
557 
						if (description == "" || description == null
558 
								|| description == undefined) {
559 
							alert("Description field can't be empty");
560 
							return false;
561 
						}
562 
						if (confirm("Are you sure you want to create region!") == true) {
563 
							createRegion("main-content", name, description);
564 
						}
565 
					});
566 
 
567 
	$(".create-partner-region-button")
568 
			.live(
569 
					'click',
570 
					function() {
571 
 
572 
						var regionId = $("#region").val();
573 
						var fofoIds = $("#partner").val();
574 
						console.log(regionId, fofoIds);
575 
						if (regionId == "" || regionId == null
576 
								|| regionId == undefined) {
577 
							alert("regionId field can't be empty");
578 
							return false;
579 
						}
580 
						if (fofoIds == "" || fofoIds == null
581 
								|| fofoIds == undefined) {
582 
							alert("select appropriate partner");
583 
							return false;
584 
						}
585 
						if (confirm("Are you sure you want to create partner region!") == true) {
586 
							createPartnerRegion("main-content", regionId,
587 
									fofoIds);
588 
						}
589 
					});
590 
	$(".create-position-button")
591 
			.live(
592 
					'click',
593 
					function() {
594 
 
595 
						var authUser = $("#authUser").val();
596 
						var ticketCategoryPosition = $(
597 
								"#ticketCategoryPosition").val();
598 
						var escalationType = $("#escalationType").val();
599 
						var regionPosition = $("#regionPosition").val();
25570 tejbeer 600 
						var fofoIds = $("#partner").val();
601 
						if (fofoIds.includes("0")) {
602 
							fofoIds = [ 0 ];
603 
							console.log(fofoIds);
604 
						} else {
605 
							console.log(fofoIds);
606 
						}
24417 govind 607 
						console.log(authUser, ticketCategoryPosition,
608 
								escalationType, regionPosition);
609 
						if (authUser == "" || authUser == null
610 
								|| authUser == undefined) {
611 
							alert("select appropriate authUser");
612 
							return false;
613 
						}
614 
						if (ticketCategoryPosition == ""
615 
								|| ticketCategoryPosition == null
616 
								|| ticketCategoryPosition == undefined) {
617 
							alert("select appropriate category");
618 
							return false;
619 
						}
620 
						if (escalationType == "" || escalationType == null
621 
								|| escalationType == undefined) {
622 
							alert("select appropriate escalationType");
623 
							return false;
624 
						}
625 
						if (regionPosition == "" || regionPosition == null
626 
								|| regionPosition == undefined) {
627 
							alert("select appropriate Region");
628 
							return false;
629 
						}
25570 tejbeer 630 
 
24417 govind 631 
						if (confirm("Are you sure you want to create Position!") == true) {
632 
							createPosition("main-content", authUser,
633 
									ticketCategoryPosition, escalationType,
25570 tejbeer 634 
									regionPosition, fofoIds);
24417 govind 635 
						}
25570 tejbeer 636 
 
24417 govind 637 
					});
638 
 
639 
	$("#ticketCategory").live('change', function() {
640 
		console.log("change ticket category clicked......");
641 
		var ticketCategoryId = $(this).val();
642 
		console.log(ticketCategoryId);
643 
		loadticketSubCategoryById(ticketCategoryId);
644 
	});
645 
	$(".create-ticket-sub-category").live('click', function() {
646 
		console.log("create ticket category clicked......");
647 
		loadCreateSubCategory("main-content");
648 
	});
649 
 
650 
	$(".create-ticket-sub-category-button")
651 
			.live(
652 
					'click',
653 
					function() {
654 
						console
655 
								.log("create-ticket-category-button clicked......");
656 
						var name = $("#subcategoryName").val();
657 
						var description = $("#subcategorydescription").val();
658 
						var ticketCategoryId = $("#ticketCategory").val();
659 
						console.log(name, description);
660 
						if (name == "" || name == null || name == undefined) {
661 
							alert("Name field can't be empty");
662 
							return false;
663 
						}
664 
						if (description == "" || description == null
665 
								|| description == undefined) {
666 
							alert("Description field can't be empty");
667 
							return false;
668 
						}
669 
						if (ticketCategoryId == "" || ticketCategoryId == null
670 
								|| ticketCategoryId == undefined) {
671 
							alert("select appropriate category name");
672 
							return false;
673 
						}
674 
						if (confirm("Are you sure you want to create ticket category!") == true) {
675 
							createSubCategory("main-content", name,
676 
									description, ticketCategoryId);
677 
						}
678 
					});
24471 govind 679 
	$(".remove-position").live('click', function() {
680 
		var positionId = $(this).data('positionid');
681 
		if (confirm("Are you sure you want to remove position!") == true) {
24534 govind 682 
			removePosition(positionId);
24471 govind 683 
		}
684 
	});
24417 govind 685 
 
27141 amit.gupta 686 
	$(".update-position")
687 
			.live(
688 
					'click',
689 
					function() {
690 
						var positionId = $(this).data('positionid');
691 
						var regionId = $(this).data('regionid');
25570 tejbeer 692 
 
27141 amit.gupta 693 
						var row = $(this);
694 
						var selectedFofoIds = $(this).closest("tr").find(
695 
								'#partners ').val();
696 
						if (selectedFofoIds.includes("0")) {
697 
							selectedFofoIds = [ 0 ];
698 
							console.log(selectedFofoIds);
699 
						} else {
700 
							console.log(selectedFofoIds);
701 
						}
702 
						if (confirm("Are you sure you want to update the partners!") == true) {
703 
							doPostAjaxRequestWithJsonHandler(context
704 
									+ "/cs/updatePartnerPosition?regionId="
705 
									+ regionId + "&positionId=" + positionId,
706 
									JSON.stringify(selectedFofoIds), function(
707 
											response) {
708 
										if (response == "true") {
709 
											alert("Update successfully");
710 
											loadCreatePosition("main-content");
711 
										}
712 
									});
713 
						}
25570 tejbeer 714 
 
27141 amit.gupta 715 
					});
25570 tejbeer 716 
 
24417 govind 717 
});
718 
 
719 
function loadCreateCategory(domId) {
720 
	doGetAjaxRequestHandler(context + "/cs/createCategory", function(response) {
721 
		$('#' + domId).html(response);
722 
	});
723 
}
24534 govind 724 
function removePosition(positionId) {
725 
	doDeleteAjaxRequestHandler(context + "/cs/removePosition?positionId="
726 
			+ positionId, function(response) {
24471 govind 727 
		if (response == "true") {
728 
			alert("Position removed successfully");
729 
			loadCreatePosition("main-content");
730 
		}
731 
	});
732 
}
24417 govind 733 
 
734 
function loadCreateRegion(domId) {
735 
	doGetAjaxRequestHandler(context + "/cs/createRegion", function(response) {
736 
		$('#' + domId).html(response);
737 
	});
738 
}
24824 govind 739 
function loadMyTicket(domId, ticketStatus, sortOrder, ticketSearchType,
740 
		searchTerm, searchValue) {
24620 govind 741 
 
24699 govind 742 
	if (ticketStatus == null && sortOrder == null) {
743 
		doGetAjaxRequestHandler(context + "/cs/myticket", function(response) {
744 
			$('#' + domId).html(response);
745 
		});
24824 govind 746 
	} else if (ticketSearchType == null) {
24699 govind 747 
		doGetAjaxRequestHandler(context + "/cs/myticket?ticketStatus="
24824 govind 748 
				+ ticketStatus + "&orderby=" + sortOrder, function(response) {
749 
			$('#' + domId).html(response);
750 
		});
751 
	} else {
752 
		doGetAjaxRequestHandler(context + "/cs/myticket?ticketStatus="
753 
				+ ticketStatus + "&orderby=" + sortOrder + "&ticketSearchType="
24787 govind 754 
				+ ticketSearchType + "&searchTerm=" + searchTerm, function(
24824 govind 755 
				response) {
756 
			$('#' + domId).html(response);
757 
			if (ticketSearchType == "PARTNER_NAME") {
758 
				$('.assigneebyPartnerName').css('display', 'inline-block');
759 
				$('.assingeebyTicketId').css('display', 'none');
760 
				$("#typeaheadpartnernameforassignee").val(searchValue);
761 
				$("#assignee-partner-name-input").val(searchTerm);
762 
			} else {
763 
				$('.assigneebyPartnerName').css('display', 'none');
764 
				$('.assigneebyTicketId').css('display', 'inline-block');
765 
				$("#assignee-search-by-ticketId").val(searchTerm);
766 
			}
24699 govind 767 
		});
768 
	}
24417 govind 769 
}
770 
 
771 
function loadCreatePartnerRegion(domId) {
772 
	doGetAjaxRequestHandler(context + "/cs/createPartnerRegion", function(
773 
			response) {
774 
		$('#' + domId).html(response);
775 
	});
776 
}
777 
function loadCreatePosition(domId) {
778 
	doGetAjaxRequestHandler(context + "/cs/createPosition", function(response) {
779 
		$('#' + domId).html(response);
780 
	});
781 
}
782 
function loadSubCategories(categoryId) {
783 
	doGetAjaxRequestHandler(context
784 
			+ "/cs/getSubCategoriesByCategoryId?categoryId=" + categoryId,
785 
			function(response) {
786 
				$('#' + "create-ticket-sub-categories").html(response);
787 
			});
788 
}
789 
function createCategory(domId, name, description) {
790 
	var params = {
791 
		"name" : name,
792 
		"description" : description
793 
	}
794 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createCategory", params,
795 
			function(response) {
796 
				alert("Category created successfully");
797 
				loadCreateCategory(domId);
798 
			});
799 
}
24534 govind 800 
function changeTicket(ticketId, subCategoryId, authUserId, categoryId) {
24467 govind 801 
	var params = {
24471 govind 802 
		"ticketId" : ticketId,
803 
		"subCategoryId" : subCategoryId,
24500 govind 804 
		"authUserId" : authUserId,
24534 govind 805 
		"categoryId" : categoryId
24471 govind 806 
	}
807 
	doPostAjaxRequestWithParamsHandler(context + "/cs/edit-ticket", params,
808 
			function(response) {
809 
				if (response == "true") {
810 
					alert("Ticket changed successfully");
24824 govind 811 
					loadManagerTicket("main-content", null, null, null, null,
812 
							null);
24471 govind 813 
				}
814 
			});
24467 govind 815 
}
24417 govind 816 
function createRegion(domId, name, description) {
817 
	var params = {
818 
		"name" : name,
819 
		"description" : description
820 
	}
821 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createRegion", params,
822 
			function(response) {
823 
				if (response == "true") {
824 
					alert("Region created successfully");
825 
					loadCreateRegion(domId);
826 
				}
827 
			});
828 
}
829 
function loadCreateSubCategory(domId) {
830 
	doGetAjaxRequestHandler(context + "/cs/createSubCategory", function(
831 
			response) {
832 
		$('#' + domId).html(response);
833 
	});
834 
}
24747 govind 835 
function loadManagerTicket(domId, ticketStatus, sortOrder, ticketSearchType,
836 
		searchTerm, searchValue) {
24751 govind 837 
	if (ticketStatus == null && sortOrder == null) {
24747 govind 838 
		doGetAjaxRequestHandler(context + "/cs/managerTicket", function(
839 
				response) {
24699 govind 840 
			$('#' + domId).html(response);
841 
		});
24824 govind 842 
	} else if (ticketSearchType == null) {
24747 govind 843 
		doGetAjaxRequestHandler(context + "/cs/managerTicket?ticketStatus="
24824 govind 844 
				+ ticketStatus + "&orderby=" + sortOrder, function(response) {
24751 govind 845 
			$('#' + domId).html(response);
846 
		});
24824 govind 847 
	} else {
24751 govind 848 
		doGetAjaxRequestHandler(context + "/cs/managerTicket?ticketStatus="
24747 govind 849 
				+ ticketStatus + "&orderby=" + sortOrder + "&ticketSearchType="
850 
				+ ticketSearchType + "&searchTerm=" + searchTerm, function(
851 
				response) {
852 
			$('#' + domId).html(response);
853 
			if (ticketSearchType == "PARTNER_NAME") {
854 
				$('.byPartnerName').css('display', 'inline-block');
855 
				$('.byTicketId').css('display', 'none');
24748 govind 856 
				$("#typeaheadpartnername").val(searchValue);
24747 govind 857 
				$("#partner-name-input").val(searchTerm);
858 
			} else {
859 
				$('.byPartnerName').css('display', 'none');
860 
				$('.byTicketId').css('display', 'inline-block');
861 
				$("#search-by-ticketId").val(searchTerm);
862 
			}
863 
		});
864 
	}
24439 govind 865 
}
24417 govind 866 
function loadCreateTicket(domId) {
867 
	doGetAjaxRequestHandler(context + "/cs/createTicket", function(response) {
868 
		$('#' + domId).html(response);
869 
	});
870 
}
871 
function loadticketSubCategoryById(ticketCategoryId) {
872 
	doGetAjaxRequestHandler(context
873 
			+ "/cs/getSubCategoryByCategoryId?ticketCategoryId="
874 
			+ ticketCategoryId, function(response) {
875 
		$(".ticket-sub-category-container").html(response);
876 
	});
877 
}
878 
function createPartnerRegion(domId, regionId, fofoIds) {
879 
	doPostAjaxRequestWithJsonHandler(context
880 
			+ "/cs/createPartnerRegion?regionId=" + regionId, JSON
881 
			.stringify(fofoIds), function(response) {
882 
		if (response == "true") {
883 
			alert("added region to partner successfully");
884 
			loadCreatePartnerRegion(domId);
885 
		}
886 
	});
887 
}
888 
function createSubCategory(domId, name, description, categoryId) {
889 
	var params = {
890 
		"categoryId" : categoryId,
891 
		"name" : name,
892 
		"description" : description
893 
	}
894 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createSubCategory",
895 
			params, function(response) {
896 
				alert("Sub Category created successfully");
897 
				loadCreateSubCategory(domId);
898 
			});
899 
}
24620 govind 900 
function createLastActivity(ticketId, activity) {
901 
	var params = {
902 
		"ticketId" : ticketId,
903 
		"lastactivity" : activity
904 
	}
905 
	doPostAjaxRequestWithParamsHandler(context + "/cs/create-last-activity",
906 
			params, function(response) {
907 
				if (response == "true") {
908 
					alert("successfully mark last activity");
24699 govind 909 
					loadMyTicket("main-content", null, null);
24620 govind 910 
				}
911 
			});
912 
}
24439 govind 913 
 
25570 tejbeer 914 
function createPosition(domId, authUserId, categoryId, escalationType,
915 
		regionId, fofoIds) {
916 
 
917 
	var createPositionModel = {};
918 
	createPositionModel['authUserId'] = authUserId;
919 
	createPositionModel['categoryId'] = categoryId
920 
	createPositionModel['escalationType'] = escalationType;
921 
	createPositionModel['regionId'] = regionId,
922 
			createPositionModel['fofoIds'] = fofoIds
923 
 
924 
	console.log(createPositionModel);
925 
	doPostAjaxRequestWithJsonHandler(context + "/cs/createPosition", JSON
926 
			.stringify(createPositionModel), function(response) {
927 
		if (response == "true") {
928 
			alert("Position created successfully");
929 
			loadCreatePosition(domId);
930 
		}
931 
	});
24417 govind 932 
}
24824 govind 933 
function createActivity(message, ticketId, assigneeId, internal, roleType) {
24417 govind 934 
	var params = {
935 
		"message" : message,
936 
		"ticketId" : ticketId,
24534 govind 937 
		"assigneeId" : assigneeId,
24824 govind 938 
		"internal" : internal,
24417 govind 939 
	}
940 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createActivity", params,
941 
			function(response) {
942 
				response = JSON.parse(response);
943 
				var assigneeName = response.firstName;
24824 govind 944 
				loadActivities(ticketId, assigneeName, internal, roleType)
24417 govind 945 
			});
946 
}
24471 govind 947 
function loadEditTicket(ticketId) {
948 
	doGetAjaxRequestHandler(context + "/cs/edit-ticket?ticketId=" + ticketId,
949 
			function(response) {
27167 amit.gupta 950 
				$("#theModal .modal-content").html(response);
951 
 
24471 govind 952 
			});
24467 govind 953 
}
24557 govind 954 
function loadPartnerForRegion(regionId) {
955 
	doGetAjaxRequestHandler(context + "/cs/getPartners?regionId=" + regionId,
956 
			function(response) {
957 
				$("#partner-region-container").html(response);
958 
			});
959 
}
25570 tejbeer 960 
 
961 
function loadPartnerForRegionId(regionId) {
962 
	doGetAjaxRequestHandler(context + "/cs/getPartnersByRegion?regionId="
963 
			+ regionId, function(response) {
964 
		$("#partner-subregion-container").html(response);
965 
	});
966 
}
967 
 
26014 amit.gupta 968 
function loadAccessManagement(domId) {
27141 amit.gupta 969 
	doGetAjaxRequestHandler(context + "/admin/access-management", function(
970 
			response) {
26014 amit.gupta 971 
		$('#' + domId).html(response);
972 
	});
973 
}
974 
 
24824 govind 975 
function loadActivities(ticketId, assignee, internal, roleType) {
24417 govind 976 
 
24469 govind 977 
	$(".activity-container .modal-body").empty();
24417 govind 978 
	$("#activityMessage").val("");
979 
	$("#ticketIdforactivity").val(ticketId);
24824 govind 980 
	$("#role").val(roleType);
27169 amit.gupta 981 
	$(".activity-container .modal-title").html("Activity history for Ticket Id " + ticketId)
24417 govind 982 
	console.log(ticketId);
983 
	doGetAjaxRequestHandler(
984 
			context + "/cs/getActivities?ticketId=" + ticketId,
985 
			function(response) {
986 
				response = JSON.parse(response);
987 
				console.log(response);
988 
				for (var i = 0; i < response.length; i++) {
27149 amit.gupta 989 
					if (response[i].type == "OPENED" || response[i].type == "COMMUNICATION_IN") {
24417 govind 990 
 
991 
						var partnerMessage = "<div class=\"incoming_msg\">"
992 
								+ "<div class=\"received_msg\">"
993 
								+ "<div class=\"received_withd_msg\">" + "<p>"
994 
								+ response[i].message + "</p>"
995 
								+ "<span class=\"time_date\"> "
996 
								+ response[i].createTimestamp.hour + ":"
997 
								+ response[i].createTimestamp.minute + "|"
998 
								+ response[i].createTimestamp.dayOfMonth + "/"
999 
								+ response[i].createTimestamp.monthValue + "/"
1000 
								+ response[i].createTimestamp.year
1001 
								+ "</span></div>" + "</div>" + "</div>";
24471 govind 1002 
						$(".activity-container .modal-body").append(
1003 
								partnerMessage);
27149 amit.gupta 1004 
					} else if (response[i].type == "COMMUNICATION_OUT") {
27141 amit.gupta 1005 
						var assigneeMessage = "<div class=\"outgoing_msg\">"
1006 
								+ "<div class=\"sent_msg\">"
1007 
								+ "<span style=color:green>" + "~"
27165 amit.gupta 1008 
								+ (response[i].name ? response[i].name : "Support") + "<p>"
27141 amit.gupta 1009 
								+ response[i].message + "</span></p>"
1010 
								+ "<span class=\"time_date\">"
1011 
								+ response[i].createTimestamp.hour + ":"
1012 
								+ response[i].createTimestamp.minute + "|"
1013 
								+ response[i].createTimestamp.dayOfMonth + "/"
1014 
								+ response[i].createTimestamp.monthValue + "/"
1015 
								+ response[i].createTimestamp.year
1016 
								+ "</span> </div>" + "</div>";
1017 
					} else if (response[i].name
1018 
							&& response[i].type == "COMMUNICATION_INTERNAL") {
1019 
						var assigneeMessage = "<div class=\"outgoing_msg\">"
1020 
								+ "<div class=\"sent_msg\">"
1021 
								+ "<span style=color:green>"
1022 
								+ "~"
1023 
								+ response[i].name
1024 
								+ "<p style=\"color: white;background: #b75454;\">"
1025 
								+ response[i].message + "</span></p>"
1026 
								+ "<span class=\"time_date\">"
1027 
								+ response[i].createTimestamp.hour + ":"
1028 
								+ response[i].createTimestamp.minute + "|"
1029 
								+ response[i].createTimestamp.dayOfMonth + "/"
1030 
								+ response[i].createTimestamp.monthValue + "/"
1031 
								+ response[i].createTimestamp.year
1032 
								+ "</span> </div>" + "</div>";
1033 
					} else {
1034 
						var assigneeMessage = "<div class=\"outgoing_msg\">"
1035 
								+ "<div class=\"sent_msg\">" + "<p>"
1036 
								+ response[i].message + "</span></p>"
1037 
								+ "<span class=\"time_date\">"
1038 
								+ response[i].createTimestamp.hour + ":"
1039 
								+ response[i].createTimestamp.minute + "|"
1040 
								+ response[i].createTimestamp.dayOfMonth + "/"
1041 
								+ response[i].createTimestamp.monthValue + "/"
1042 
								+ response[i].createTimestamp.year
1043 
								+ "</span> </div>" + "</div>";
24417 govind 1044 
					}
27141 amit.gupta 1045 
					$(".activity-container .modal-body")
1046 
							.append(assigneeMessage);
24417 govind 1047 
				}
24824 govind 1048 
				if (roleType == "true" || roleType == true) {
1049 
					$('.internalCheckBox').css('display', 'block');
1050 
					if (internal == true || internal == "true") {
1051 
						$('#internalCommunication').prop('checked', true);
1052 
					} else {
1053 
						$('#internalCommunication').prop('checked', false);
1054 
					}
1055 
 
1056 
				} else {
1057 
					$('.internalCheckBox').css('display', 'none');
1058 
				}
24417 govind 1059 
			});
1060 
}