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Rev Author Line No. Line
27124 amit.gupta 1 
var TEAM_ACTIVITY = ["COMMUNICATION_OUT","COMMUNICATION_INTERNAL", "ESCALATED", "ASSIGNED", "CATEGORY_CHANGED"];
24417 govind 2 
$(function() {
3 
 
4 
	$(".create-ticket-category").live('click', function() {
5 
		console.log("create ticket category clicked......");
6 
		loadCreateCategory("main-content");
7 
	});
8 
	$(".create-region").live('click', function() {
9 
		loadCreateRegion("main-content");
10 
	});
24748 govind 11 
	$("#manager-ticket-search-by-partner-name").live(
24747 govind 12 
			'click',
13 
			function() {
14 
				var searchContent = $(this).data('id');
24748 govind 15 
				var searchValue = $("#typeaheadpartnername").val();
24747 govind 16 
				var searchType = $("#managersearchType").val();
17 
				var managerTicketStatus = $("#managerTicketStatus").val();
18 
				var managerTicketorderBy = $("#managerTicketorderBy").val();
19 
				if (typeof (searchContent) == "undefined" || !searchContent) {
20 
					searchContent = "";
21 
				}
22 
 
23 
				loadManagerTicket("main-content", managerTicketStatus,
24 
						managerTicketorderBy, searchType, searchContent,
25 
						searchValue);
26 
 
27 
			});
28 
	$("#retailer-details-search-button-by-ticketId").live(
29 
			'click',
30 
			function() {
31 
				var searchContent = $("#search-by-ticketId").val();
32 
				var searchType = $("#managersearchType").val();
33 
				var managerTicketStatus = $("#managerTicketStatus").val();
34 
				var managerTicketorderBy = $("#managerTicketorderBy").val();
35 
				if (typeof (searchContent) == "undefined" || !searchContent) {
36 
					searchContent = "";
37 
				}
38 
				if (searchContent == "" || searchContent == undefined
39 
						|| searchContent == null) {
40 
					alert("Input field can't be empty");
41 
					return false;
42 
				}
43 
				loadManagerTicket("main-content", managerTicketStatus,
44 
						managerTicketorderBy, searchType, searchContent, null);
45 
 
46 
			});
24787 govind 47 
	$("#assignee-ticket-search-by-partner-name").live(
48 
			'click',
49 
			function() {
50 
				var searchContent = $(this).data('id');
51 
				var searchValue = $("#typeaheadpartnernameforassignee").val();
52 
				var searchType = $("#assigneesearchType").val();
53 
				var ticketStatus = $("#ticketStatus").val();
54 
				var ticketorderBy = $("#orderBy").val();
55 
				console.log(ticketStatus);
56 
				console.log(ticketorderBy);
57 
				console.log(searchValue);
58 
				if (typeof (searchContent) == "undefined" || !searchContent) {
59 
					searchContent = "";
60 
				}
24747 govind 61 
 
24824 govind 62 
				loadMyTicket("main-content", ticketStatus, ticketorderBy,
63 
						searchType, searchContent, searchValue);
24787 govind 64 
 
65 
			});
66 
	$("#assignee-retailer-details-search-button-by-ticketId").live(
67 
			'click',
68 
			function() {
69 
				var searchContent = $("#assignee-search-by-ticketId").val();
70 
				var searchType = $("#assigneesearchType").val();
71 
				var ticketStatus = $("#ticketStatus").val();
72 
				var ticketorderBy = $("#orderBy").val();
73 
				if (typeof (searchContent) == "undefined" || !searchContent) {
74 
					searchContent = "";
75 
				}
76 
				if (searchContent == "" || searchContent == undefined
77 
						|| searchContent == null) {
78 
					alert("Input field can't be empty");
79 
					return false;
80 
				}
81 
				console.log(ticketStatus);
82 
				console.log(ticketorderBy);
24824 govind 83 
				loadMyTicket("main-content", ticketStatus, ticketorderBy,
84 
						searchType, searchContent, null);
24787 govind 85 
 
86 
			});
87 
 
24620 govind 88 
	$("#ticket-last-activity").live('click', function() {
89 
		var ticketId = $(this).data('ticketid');
90 
		var activity = $(this).data('activity');
91 
		console.log(ticketId);
92 
		console.log(activity);
24699 govind 93 
		if (confirm("Are you sure!") == true) {
24620 govind 94 
			createLastActivity(ticketId, activity);
95 
		}
96 
	});
24471 govind 97 
 
24557 govind 98 
	$("#region").live('change', function() {
24620 govind 99 
		var regionId = $("#region").val();
24557 govind 100 
		console.log(regionId);
101 
		loadPartnerForRegion(regionId);
102 
	});
25570 tejbeer 103 
 
104 
	$("#regionPosition").live('change', function() {
105 
		var regionId = $("#regionPosition").val();
106 
		console.log(regionId);
107 
		loadPartnerForRegionId(regionId);
108 
	});
109 
 
24747 govind 110 
	$("#managersearchType").live('change', function() {
111 
		var searchType = $("#managersearchType").val();
112 
		console.log(searchType);
113 
		var html;
114 
		if (searchType == "PARTNER_NAME") {
115 
			$('.byPartnerName').css('display', 'inline-block');
116 
			$('.byTicketId').css('display', 'none');
117 
			$("#search-by-ticketId").val("");
118 
		} else {
119 
			$('.byPartnerName').css('display', 'none');
120 
			$('.byTicketId').css('display', 'inline-block');
24824 govind 121 
			$('#manager-ticket-search-by-partner-name').data('id', "");
24747 govind 122 
		}
24557 govind 123 
 
24747 govind 124 
	});
24787 govind 125 
	$("#assigneesearchType").live('change', function() {
126 
		var searchType = $("#assigneesearchType").val();
127 
		console.log(searchType);
128 
		var html;
129 
		if (searchType == "PARTNER_NAME") {
130 
			$('.assigneebyPartnerName').css('display', 'inline-block');
131 
			$('.assigneebyTicketId').css('display', 'none');
132 
			$("#assignee-search-by-ticketId").val("");
133 
		} else {
134 
			$('.assigneebyPartnerName').css('display', 'none');
135 
			$('.assigneebyTicketId').css('display', 'inline-block');
24824 govind 136 
			$("#assignee-ticket-search-by-partner-name").data('id', '');
24787 govind 137 
		}
24747 govind 138 
 
24787 govind 139 
	});
140 
 
24471 govind 141 
	$(".change-ticket-button")
142 
			.live(
143 
					'click',
144 
					function() {
145 
						var ticketId = $("#ticketId").val();
146 
						var subCategory = $("#subCategory").val();
147 
						var authUserId = $("#authUser").val();
24534 govind 148 
						var categoryId = $("#category").val();
24471 govind 149 
						console.log(ticketId);
150 
						if (subCategory == null || subCategory == ""
151 
								|| subCategory == undefined) {
152 
							alert("Choose appropriate subCategory");
24500 govind 153 
							return false;
24471 govind 154 
						}
24500 govind 155 
						console.log(authUserId);
24471 govind 156 
						if (confirm("Are you sure you want to change ticket!") == true) {
24534 govind 157 
							changeTicket(ticketId, subCategory, authUserId,
158 
									categoryId);
24471 govind 159 
						}
160 
					});
24439 govind 161 
	$("#edit-ticket").live('click', function() {
24471 govind 162 
 
163 
		var ticketId = $(this).data('ticketid1');
24467 govind 164 
		console.log(ticketId);
165 
		loadEditTicket(ticketId);
24439 govind 166 
	});
167 
	$(".manager-ticket").live('click', function() {
24747 govind 168 
		loadManagerTicket("main-content", null, null);
24439 govind 169 
	});
26014 amit.gupta 170 
	$(".access-management").live('click', function() {
171 
		loadAccessManagement("main-content", null, null);
172 
	});
24417 govind 173 
	$(".ticketType").live('click', function() {
24534 govind 174 
		console.log("create Region");
24417 govind 175 
		loadCreateRegion("main-content");
176 
	});
24469 govind 177 
	$("#activities").live('click', function() {
24417 govind 178 
		var ticketId = $(this).data('ticketid');
179 
		var assignee = $(this).data('assignee');
24824 govind 180 
		var internal = $(this).data('internal');
181 
		var roleType = $(this).data('role');
24417 govind 182 
		console.log(assignee);
24824 govind 183 
		loadActivities(ticketId, assignee, internal, roleType);
24417 govind 184 
	});
185 
	$(".my-ticket").live('click', function() {
24824 govind 186 
		loadMyTicket("main-content", null, null, null, null, null);
24417 govind 187 
	});
188 
	$("#close-ticket").live('click', function() {
189 
		var ticketId = $(this).data('ticketid');
24439 govind 190 
		closeTicket(ticketId);
24417 govind 191 
	});
192 
	$(".submit-message-button").live('click', function() {
193 
		var message = $("#activityMessage").val();
24824 govind 194 
		var internal = $("#internalCommunication").prop("checked");
24417 govind 195 
		if (message == "" || message == null || message == undefined) {
196 
			alert("message field can't be empty");
24500 govind 197 
			return false;
24417 govind 198 
		}
199 
		var ticketId = $("#ticketIdforactivity").val();
200 
		var assignee = $("#assigneeUser").val();
24824 govind 201 
		var roleType = $("#role").val();
24417 govind 202 
		console.log(message, ticketId, assignee);
24824 govind 203 
		createActivity(message, ticketId, assignee, internal, roleType);
24417 govind 204 
	});
205 
 
206 
	$("#tickets-paginated .next").live(
207 
			'click',
208 
			function() {
24787 govind 209 
				var searchType = $("#assigneesearchType").val();
24699 govind 210 
				var ticketStatus = $("#ticketStatus").val();
24787 govind 211 
				var ticketStatus = $("#ticketStatus").val();
24699 govind 212 
				var orderBy = $("#orderBy").val();
24787 govind 213 
				var params;
214 
				if (searchType == "" || searchType == undefined
215 
						|| searchType == null || searchType == "TICKET_ID") {
216 
					params = {
217 
						"ticketStatus" : ticketStatus,
218 
						"orderby" : orderBy
219 
					};
220 
				} else {
221 
					var searchTerm = $("#assignee-partner-name-input").val();
222 
					console.log(searchTerm);
223 
					params = {
224 
						"ticketStatus" : ticketStatus,
225 
						"orderby" : orderBy,
226 
						"ticketSearchType" : searchType,
227 
						"searchTerm" : searchTerm
228 
					};
229 
				}
24747 govind 230 
				loadPaginatedNextItems('/cs/myticketPaginated', params,
24417 govind 231 
						'tickets-paginated', 'my-ticket-table',
232 
						'ticket-details-container');
233 
				$(this).blur();
234 
			});
235 
 
24467 govind 236 
	$("#manager-tickets-paginated .previous").live(
237 
			'click',
238 
			function() {
24747 govind 239 
 
240 
				var ticketStatus = $("#managerTicketStatus").val();
241 
				var orderBy = $("#managerTicketorderBy").val();
242 
				var searchType = $("#managersearchType").val();
243 
				var params;
24751 govind 244 
				if (searchType == "" || searchType == undefined
245 
						|| searchType == null || searchType == "TICKET_ID") {
24747 govind 246 
					params = {
247 
						"ticketStatus" : ticketStatus,
248 
						"orderby" : orderBy
249 
					};
250 
				} else {
251 
					var searchTerm = $("#partner-name-input").val();
252 
					console.log(searchTerm);
253 
					params = {
254 
						"ticketStatus" : ticketStatus,
255 
						"orderby" : orderBy,
256 
						"ticketSearchType" : searchType,
257 
						"searchTerm" : searchTerm
258 
					};
259 
				}
260 
				loadPaginatedPreviousItems('/cs/managerTicket-paginated',
261 
						params, 'manager-tickets-paginated',
262 
						'manager-ticket-table',
24467 govind 263 
						'manager-ticket-details-container');
264 
				$(this).blur();
265 
			});
266 
	$("#manager-tickets-paginated .next").live(
267 
			'click',
268 
			function() {
24747 govind 269 
				var ticketStatus = $("#managerTicketStatus").val();
270 
				var orderBy = $("#managerTicketorderBy").val();
271 
				var searchType = $("#managersearchType").val();
272 
				var params;
24751 govind 273 
				if (searchType == "" || searchType == undefined
274 
						|| searchType == null || searchType == "TICKET_ID") {
24747 govind 275 
					params = {
276 
						"ticketStatus" : ticketStatus,
277 
						"orderby" : orderBy
278 
					};
279 
				} else {
280 
					var searchTerm = $("#partner-name-input").val();
281 
					console.log(searchTerm);
282 
					params = {
283 
						"ticketStatus" : ticketStatus,
284 
						"orderby" : orderBy,
285 
						"ticketSearchType" : searchType,
286 
						"searchTerm" : searchTerm
287 
					};
288 
				}
24699 govind 289 
 
24747 govind 290 
				loadPaginatedNextItems('/cs/managerTicket-paginated', params,
24467 govind 291 
						'manager-tickets-paginated', 'manager-ticket-table',
292 
						'manager-ticket-details-container');
293 
				$(this).blur();
294 
			});
295 
 
24417 govind 296 
	$("#tickets-paginated .previous").live(
297 
			'click',
298 
			function() {
24787 govind 299 
				var searchType = $("#assigneesearchType").val();
24699 govind 300 
				var ticketStatus = $("#ticketStatus").val();
24787 govind 301 
				var ticketStatus = $("#ticketStatus").val();
24699 govind 302 
				var orderBy = $("#orderBy").val();
24787 govind 303 
				var params;
304 
				if (searchType == "" || searchType == undefined
305 
						|| searchType == null || searchType == "TICKET_ID") {
306 
					params = {
307 
						"ticketStatus" : ticketStatus,
308 
						"orderby" : orderBy
309 
					};
310 
				} else {
311 
					var searchTerm = $("#assignee-partner-name-input").val();
312 
					console.log(searchTerm);
313 
					params = {
314 
						"ticketStatus" : ticketStatus,
315 
						"orderby" : orderBy,
316 
						"ticketSearchType" : searchType,
317 
						"searchTerm" : searchTerm
318 
					};
319 
				}
24747 govind 320 
				loadPaginatedPreviousItems('/cs/myticketPaginated', params,
24417 govind 321 
						'tickets-paginated', 'my-ticket-table',
322 
						'ticket-details-container');
24467 govind 323 
				$(this).blur();
24417 govind 324 
			});
24471 govind 325 
	$("#positions-paginated .next").live(
326 
			'click',
327 
			function() {
328 
				loadPaginatedNextItems('/cs/position-paginated', null,
329 
						'positions-paginated', 'position-table',
330 
						'position-details-container');
331 
				$(this).blur();
332 
			});
24417 govind 333 
 
24471 govind 334 
	$("#positions-paginated .previous").live(
335 
			'click',
336 
			function() {
337 
				loadPaginatedPreviousItems('/cs/position-paginated', null,
338 
						'positions-paginated', 'position-table',
339 
						'position-details-container');
340 
				$(this).blur();
341 
			});
342 
 
24417 govind 343 
	$(".create-partner-region").live('click', function() {
344 
		loadCreatePartnerRegion("main-content");
345 
	});
346 
	$(".create-ticket").live('click', function() {
347 
		loadCreateTicket("main-content");
348 
	});
349 
	$(".create-ticket-button")
350 
			.live(
351 
					'click',
352 
					function() {
353 
						var categoryId = $('#category').val();
354 
						var subCategoryId = $('#subCategory').val();
355 
						if (categoryId == "" || categoryId == null
356 
								|| categoryId == undefined) {
357 
							alert("select appropriate category");
358 
							return false;
359 
						}
360 
						if (subCategoryId == "" || subCategoryId == null
361 
								|| subCategoryId == undefined) {
362 
							alert("select appropriate subCategoryId");
363 
							return false;
364 
						}
365 
						var dialog = bootbox
366 
								.dialog({
367 
									title : "Are you sure want to change create ticket!",
368 
									message : "<div class=form-inline'>"
369 
											+ "<label for='message'>Message:</label>"
370 
											+ "<textarea class='form-control' rows='2' id='message'></textarea>"
371 
											+ "</div>",
372 
									buttons : {
373 
										cancel : {
374 
											label : "cancel",
375 
											className : 'btn-danger',
376 
											callback : function() {
377 
												loadCreateTicket("main-content");
378 
											}
379 
										},
380 
										ok : {
381 
											label : "ok",
382 
											className : 'btn-info',
383 
											callback : function() {
384 
												message = $('#message').val();
385 
												console.log(message);
386 
												if (message == ""
387 
														|| message == null
388 
														|| message == undefined) {
389 
													alert("message field can't be empty");
390 
													return false;
391 
												}
392 
												var params = {
393 
													"categoryId" : categoryId,
394 
													"subCategoryId" : subCategoryId,
395 
													"message" : message
396 
												}
397 
												doPostAjaxRequestWithParamsHandler(
398 
														context
399 
																+ "/cs/createTicket",
400 
														params,
401 
														function(response) {
402 
															if (response == "true") {
403 
																alert("successfully created");
404 
																loadCreateTicket("main-content");
24620 govind 405 
															} else {
24836 govind 406 
																alert("You have reached maximum number of tickets Resolved , pls click on Resolved for the resolved tickets to create new.");
24417 govind 407 
															}
408 
														});
409 
 
410 
											}
411 
										}
412 
									}
413 
								});
414 
 
415 
					});
416 
	$(".create-position").live('click', function() {
417 
		loadCreatePosition("main-content");
418 
	});
419 
 
24824 govind 420 
	$("#ticketStatus").live(
421 
			'change',
422 
			function() {
423 
				var ticketStatus = $("#ticketStatus").val();
424 
				var orderBy = $("#orderBy").val();
425 
				var searchType = $("#assigneesearchType").val();
426 
				if (searchType == "" || searchType == undefined
427 
						|| searchType == null) {
428 
					loadMyTicket("main-content", ticketStatus, orderBy, null,
429 
							null, null);
430 
				} else {
431 
					if (searchType == "PARTNER_NAME") {
432 
						var searchTerm = $("#assignee-partner-name-input")
433 
								.val();
434 
						var searchValue = $("#typeaheadpartnernameforassignee")
435 
								.val();
436 
						loadMyTicket("main-content", ticketStatus, orderBy,
437 
								searchType, searchTerm, searchValue);
438 
					} else {
439 
						var searchTerm = $("#assignee-search-by-ticketId")
440 
								.val();
441 
						loadMyTicket("main-content", ticketStatus, orderBy,
442 
								searchType, searchTerm, null);
443 
					}
444 
				}
445 
			});
446 
	$("#orderBy").live(
447 
			'change',
448 
			function() {
449 
				var ticketStatus = $("#ticketStatus").val();
450 
				var orderBy = $("#orderBy").val();
451 
				var searchType = $("#assigneesearchType").val();
452 
				if (searchType == "" || searchType == undefined
453 
						|| searchType == null) {
454 
					loadMyTicket("main-content", ticketStatus, orderBy, null,
455 
							null, null);
456 
				} else {
457 
					if (searchType == "PARTNER_NAME") {
458 
						var searchTerm = $("#assignee-partner-name-input")
459 
								.val();
460 
						var searchValue = $("#typeaheadpartnernameforassignee")
461 
								.val();
462 
						loadMyTicket("main-content", ticketStatus, orderBy,
463 
								searchType, searchTerm, searchValue);
464 
					} else {
465 
						var searchTerm = $("#assignee-search-by-ticketId")
466 
								.val();
467 
						loadMyTicket("main-content", ticketStatus, orderBy,
468 
								searchType, searchTerm, null);
469 
					}
470 
				}
471 
			});
24747 govind 472 
	$("#managerTicketStatus").live(
473 
			'change',
474 
			function() {
475 
				var ticketStatus = $("#managerTicketStatus").val();
476 
				var orderBy = $("#managerTicketorderBy").val();
477 
				var searchType = $("#managersearchType").val();
478 
				if (searchType == "" || searchType == undefined
479 
						|| searchType == null) {
480 
					loadManagerTicket("main-content", ticketStatus, orderBy,
481 
							null, null, null);
482 
				} else {
483 
					if (searchType == "PARTNER_NAME") {
484 
						var searchTerm = $("#partner-name-input").val();
24748 govind 485 
						var searchValue = $("#typeaheadpartnername").val();
24747 govind 486 
						loadManagerTicket("main-content", ticketStatus,
487 
								orderBy, searchType, searchTerm, searchValue);
488 
					} else {
489 
						var searchTerm = $("#search-by-ticketId").val();
490 
						loadManagerTicket("main-content", ticketStatus,
491 
								orderBy, searchType, searchTerm, null);
492 
					}
493 
				}
494 
 
495 
			});
496 
	$("#managerTicketorderBy").live(
497 
			'change',
498 
			function() {
499 
				var ticketStatus = $("#managerTicketStatus").val();
500 
				var orderBy = $("#managerTicketorderBy").val();
501 
				var searchType = $("#managersearchType").val();
502 
				var searchType = $("#managersearchType").val();
503 
				if (searchType == "" || searchType == undefined
504 
						|| searchType == null) {
505 
					loadManagerTicket("main-content", ticketStatus, orderBy,
506 
							null, null, null);
507 
				} else {
508 
					if (searchType == "PARTNER_NAME") {
509 
						var searchTerm = $("#partner-name-input").val();
24748 govind 510 
						var searchValue = $("#typeaheadpartnername").val();
24747 govind 511 
						loadManagerTicket("main-content", ticketStatus,
512 
								orderBy, searchType, searchTerm, searchValue);
513 
					} else {
514 
						var searchTerm = $("#search-by-ticketId").val();
515 
						loadManagerTicket("main-content", ticketStatus,
516 
								orderBy, searchType, searchTerm, null);
517 
					}
518 
				}
519 
 
520 
			});
24417 govind 521 
	$("#category").live('change', function() {
522 
		var categoryId = $("#category").val();
24500 govind 523 
		$("#auth-user-for-category").hide();
24417 govind 524 
		loadSubCategories(categoryId);
525 
	});
526 
	$(".create-ticket-category-button")
527 
			.live(
528 
					'click',
529 
					function() {
530 
						console
531 
								.log("create-ticket-category-button clicked......");
532 
						var name = $("#categoryName").val();
533 
						var description = $("#categorydescription").val();
534 
						console.log(name, description);
535 
						if (name == "" || name == null || name == undefined) {
536 
							alert("Name field can't be empty");
537 
							return false;
538 
						}
539 
						if (description == "" || description == null
540 
								|| description == undefined) {
541 
							alert("Description field can't be empty");
542 
							return false;
543 
						}
544 
						if (confirm("Are you sure you want to create ticket category!") == true) {
545 
							createCategory("main-content", name, description);
546 
						}
547 
					});
548 
	$(".create-region-button")
549 
			.live(
550 
					'click',
551 
					function() {
552 
						var name = $("#regionName").val();
553 
						var description = $("#regiondescription").val();
554 
						if (name == "" || name == null || name == undefined) {
555 
							alert("Name field can't be empty");
556 
							return false;
557 
						}
558 
						if (description == "" || description == null
559 
								|| description == undefined) {
560 
							alert("Description field can't be empty");
561 
							return false;
562 
						}
563 
						if (confirm("Are you sure you want to create region!") == true) {
564 
							createRegion("main-content", name, description);
565 
						}
566 
					});
567 
 
568 
	$(".create-partner-region-button")
569 
			.live(
570 
					'click',
571 
					function() {
572 
 
573 
						var regionId = $("#region").val();
574 
						var fofoIds = $("#partner").val();
575 
						console.log(regionId, fofoIds);
576 
						if (regionId == "" || regionId == null
577 
								|| regionId == undefined) {
578 
							alert("regionId field can't be empty");
579 
							return false;
580 
						}
581 
						if (fofoIds == "" || fofoIds == null
582 
								|| fofoIds == undefined) {
583 
							alert("select appropriate partner");
584 
							return false;
585 
						}
586 
						if (confirm("Are you sure you want to create partner region!") == true) {
587 
							createPartnerRegion("main-content", regionId,
588 
									fofoIds);
589 
						}
590 
					});
591 
	$(".create-position-button")
592 
			.live(
593 
					'click',
594 
					function() {
595 
 
596 
						var authUser = $("#authUser").val();
597 
						var ticketCategoryPosition = $(
598 
								"#ticketCategoryPosition").val();
599 
						var escalationType = $("#escalationType").val();
600 
						var regionPosition = $("#regionPosition").val();
25570 tejbeer 601 
						var fofoIds = $("#partner").val();
602 
						if (fofoIds.includes("0")) {
603 
							fofoIds = [ 0 ];
604 
							console.log(fofoIds);
605 
						} else {
606 
							console.log(fofoIds);
607 
						}
24417 govind 608 
						console.log(authUser, ticketCategoryPosition,
609 
								escalationType, regionPosition);
610 
						if (authUser == "" || authUser == null
611 
								|| authUser == undefined) {
612 
							alert("select appropriate authUser");
613 
							return false;
614 
						}
615 
						if (ticketCategoryPosition == ""
616 
								|| ticketCategoryPosition == null
617 
								|| ticketCategoryPosition == undefined) {
618 
							alert("select appropriate category");
619 
							return false;
620 
						}
621 
						if (escalationType == "" || escalationType == null
622 
								|| escalationType == undefined) {
623 
							alert("select appropriate escalationType");
624 
							return false;
625 
						}
626 
						if (regionPosition == "" || regionPosition == null
627 
								|| regionPosition == undefined) {
628 
							alert("select appropriate Region");
629 
							return false;
630 
						}
25570 tejbeer 631 
 
24417 govind 632 
						if (confirm("Are you sure you want to create Position!") == true) {
633 
							createPosition("main-content", authUser,
634 
									ticketCategoryPosition, escalationType,
25570 tejbeer 635 
									regionPosition, fofoIds);
24417 govind 636 
						}
25570 tejbeer 637 
 
24417 govind 638 
					});
639 
 
640 
	$("#ticketCategory").live('change', function() {
641 
		console.log("change ticket category clicked......");
642 
		var ticketCategoryId = $(this).val();
643 
		console.log(ticketCategoryId);
644 
		loadticketSubCategoryById(ticketCategoryId);
645 
	});
646 
	$(".create-ticket-sub-category").live('click', function() {
647 
		console.log("create ticket category clicked......");
648 
		loadCreateSubCategory("main-content");
649 
	});
650 
 
651 
	$(".create-ticket-sub-category-button")
652 
			.live(
653 
					'click',
654 
					function() {
655 
						console
656 
								.log("create-ticket-category-button clicked......");
657 
						var name = $("#subcategoryName").val();
658 
						var description = $("#subcategorydescription").val();
659 
						var ticketCategoryId = $("#ticketCategory").val();
660 
						console.log(name, description);
661 
						if (name == "" || name == null || name == undefined) {
662 
							alert("Name field can't be empty");
663 
							return false;
664 
						}
665 
						if (description == "" || description == null
666 
								|| description == undefined) {
667 
							alert("Description field can't be empty");
668 
							return false;
669 
						}
670 
						if (ticketCategoryId == "" || ticketCategoryId == null
671 
								|| ticketCategoryId == undefined) {
672 
							alert("select appropriate category name");
673 
							return false;
674 
						}
675 
						if (confirm("Are you sure you want to create ticket category!") == true) {
676 
							createSubCategory("main-content", name,
677 
									description, ticketCategoryId);
678 
						}
679 
					});
24471 govind 680 
	$(".remove-position").live('click', function() {
681 
		var positionId = $(this).data('positionid');
682 
		if (confirm("Are you sure you want to remove position!") == true) {
24534 govind 683 
			removePosition(positionId);
24471 govind 684 
		}
685 
	});
24417 govind 686 
 
25570 tejbeer 687 
	$(".update-position").live(
688 
			'click',
689 
			function() {
690 
				var positionId = $(this).data('positionid');
691 
				var regionId = $(this).data('regionid');
692 
 
693 
				var row = $(this);
694 
				var selectedFofoIds = $(this).closest("tr").find('#partners ')
695 
						.val();
696 
				if (selectedFofoIds.includes("0")) {
697 
					selectedFofoIds = [ 0 ];
698 
					console.log(selectedFofoIds);
699 
				} else {
700 
					console.log(selectedFofoIds);
701 
				}
702 
				if (confirm("Are you sure you want to update the partners!") == true) {
703 
				doPostAjaxRequestWithJsonHandler(context
704 
						+ "/cs/updatePartnerPosition?regionId=" + regionId
705 
						+ "&positionId=" + positionId, JSON
706 
						.stringify(selectedFofoIds), function(response) {
707 
					if (response == "true") {
708 
						alert("Update successfully");
709 
						loadCreatePosition("main-content");
710 
					}
711 
				});
712 
				}
713 
 
714 
			});
715 
 
24417 govind 716 
});
717 
 
718 
function loadCreateCategory(domId) {
719 
	doGetAjaxRequestHandler(context + "/cs/createCategory", function(response) {
720 
		$('#' + domId).html(response);
721 
	});
722 
}
24534 govind 723 
function removePosition(positionId) {
724 
	doDeleteAjaxRequestHandler(context + "/cs/removePosition?positionId="
725 
			+ positionId, function(response) {
24471 govind 726 
		if (response == "true") {
727 
			alert("Position removed successfully");
728 
			loadCreatePosition("main-content");
729 
		}
730 
	});
731 
}
24417 govind 732 
 
733 
function loadCreateRegion(domId) {
734 
	doGetAjaxRequestHandler(context + "/cs/createRegion", function(response) {
735 
		$('#' + domId).html(response);
736 
	});
737 
}
24824 govind 738 
function loadMyTicket(domId, ticketStatus, sortOrder, ticketSearchType,
739 
		searchTerm, searchValue) {
24620 govind 740 
 
24699 govind 741 
	if (ticketStatus == null && sortOrder == null) {
742 
		doGetAjaxRequestHandler(context + "/cs/myticket", function(response) {
743 
			$('#' + domId).html(response);
744 
		});
24824 govind 745 
	} else if (ticketSearchType == null) {
24699 govind 746 
		doGetAjaxRequestHandler(context + "/cs/myticket?ticketStatus="
24824 govind 747 
				+ ticketStatus + "&orderby=" + sortOrder, function(response) {
748 
			$('#' + domId).html(response);
749 
		});
750 
	} else {
751 
		doGetAjaxRequestHandler(context + "/cs/myticket?ticketStatus="
752 
				+ ticketStatus + "&orderby=" + sortOrder + "&ticketSearchType="
24787 govind 753 
				+ ticketSearchType + "&searchTerm=" + searchTerm, function(
24824 govind 754 
				response) {
755 
			$('#' + domId).html(response);
756 
			if (ticketSearchType == "PARTNER_NAME") {
757 
				$('.assigneebyPartnerName').css('display', 'inline-block');
758 
				$('.assingeebyTicketId').css('display', 'none');
759 
				$("#typeaheadpartnernameforassignee").val(searchValue);
760 
				$("#assignee-partner-name-input").val(searchTerm);
761 
			} else {
762 
				$('.assigneebyPartnerName').css('display', 'none');
763 
				$('.assigneebyTicketId').css('display', 'inline-block');
764 
				$("#assignee-search-by-ticketId").val(searchTerm);
765 
			}
24699 govind 766 
		});
767 
	}
24417 govind 768 
}
769 
 
770 
function loadCreatePartnerRegion(domId) {
771 
	doGetAjaxRequestHandler(context + "/cs/createPartnerRegion", function(
772 
			response) {
773 
		$('#' + domId).html(response);
774 
	});
775 
}
776 
function loadCreatePosition(domId) {
777 
	doGetAjaxRequestHandler(context + "/cs/createPosition", function(response) {
778 
		$('#' + domId).html(response);
779 
	});
780 
}
781 
function loadSubCategories(categoryId) {
782 
	doGetAjaxRequestHandler(context
783 
			+ "/cs/getSubCategoriesByCategoryId?categoryId=" + categoryId,
784 
			function(response) {
785 
				$('#' + "create-ticket-sub-categories").html(response);
786 
			});
787 
}
788 
function createCategory(domId, name, description) {
789 
	var params = {
790 
		"name" : name,
791 
		"description" : description
792 
	}
793 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createCategory", params,
794 
			function(response) {
795 
				alert("Category created successfully");
796 
				loadCreateCategory(domId);
797 
			});
798 
}
24534 govind 799 
function changeTicket(ticketId, subCategoryId, authUserId, categoryId) {
24467 govind 800 
	var params = {
24471 govind 801 
		"ticketId" : ticketId,
802 
		"subCategoryId" : subCategoryId,
24500 govind 803 
		"authUserId" : authUserId,
24534 govind 804 
		"categoryId" : categoryId
24471 govind 805 
	}
806 
	doPostAjaxRequestWithParamsHandler(context + "/cs/edit-ticket", params,
807 
			function(response) {
808 
				if (response == "true") {
809 
					alert("Ticket changed successfully");
24824 govind 810 
					loadManagerTicket("main-content", null, null, null, null,
811 
							null);
24471 govind 812 
				}
813 
			});
24467 govind 814 
}
24417 govind 815 
function createRegion(domId, name, description) {
816 
	var params = {
817 
		"name" : name,
818 
		"description" : description
819 
	}
820 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createRegion", params,
821 
			function(response) {
822 
				if (response == "true") {
823 
					alert("Region created successfully");
824 
					loadCreateRegion(domId);
825 
				}
826 
			});
827 
}
828 
function loadCreateSubCategory(domId) {
829 
	doGetAjaxRequestHandler(context + "/cs/createSubCategory", function(
830 
			response) {
831 
		$('#' + domId).html(response);
832 
	});
833 
}
24747 govind 834 
function loadManagerTicket(domId, ticketStatus, sortOrder, ticketSearchType,
835 
		searchTerm, searchValue) {
24751 govind 836 
	if (ticketStatus == null && sortOrder == null) {
24747 govind 837 
		doGetAjaxRequestHandler(context + "/cs/managerTicket", function(
838 
				response) {
24699 govind 839 
			$('#' + domId).html(response);
840 
		});
24824 govind 841 
	} else if (ticketSearchType == null) {
24747 govind 842 
		doGetAjaxRequestHandler(context + "/cs/managerTicket?ticketStatus="
24824 govind 843 
				+ ticketStatus + "&orderby=" + sortOrder, function(response) {
24751 govind 844 
			$('#' + domId).html(response);
845 
		});
24824 govind 846 
	} else {
24751 govind 847 
		doGetAjaxRequestHandler(context + "/cs/managerTicket?ticketStatus="
24747 govind 848 
				+ ticketStatus + "&orderby=" + sortOrder + "&ticketSearchType="
849 
				+ ticketSearchType + "&searchTerm=" + searchTerm, function(
850 
				response) {
851 
			$('#' + domId).html(response);
852 
			if (ticketSearchType == "PARTNER_NAME") {
853 
				$('.byPartnerName').css('display', 'inline-block');
854 
				$('.byTicketId').css('display', 'none');
24748 govind 855 
				$("#typeaheadpartnername").val(searchValue);
24747 govind 856 
				$("#partner-name-input").val(searchTerm);
857 
			} else {
858 
				$('.byPartnerName').css('display', 'none');
859 
				$('.byTicketId').css('display', 'inline-block');
860 
				$("#search-by-ticketId").val(searchTerm);
861 
			}
862 
		});
863 
	}
24439 govind 864 
}
24417 govind 865 
function loadCreateTicket(domId) {
866 
	doGetAjaxRequestHandler(context + "/cs/createTicket", function(response) {
867 
		$('#' + domId).html(response);
868 
	});
869 
}
870 
function loadticketSubCategoryById(ticketCategoryId) {
871 
	doGetAjaxRequestHandler(context
872 
			+ "/cs/getSubCategoryByCategoryId?ticketCategoryId="
873 
			+ ticketCategoryId, function(response) {
874 
		$(".ticket-sub-category-container").html(response);
875 
	});
876 
}
877 
function createPartnerRegion(domId, regionId, fofoIds) {
878 
	doPostAjaxRequestWithJsonHandler(context
879 
			+ "/cs/createPartnerRegion?regionId=" + regionId, JSON
880 
			.stringify(fofoIds), function(response) {
881 
		if (response == "true") {
882 
			alert("added region to partner successfully");
883 
			loadCreatePartnerRegion(domId);
884 
		}
885 
	});
886 
}
887 
function createSubCategory(domId, name, description, categoryId) {
888 
	var params = {
889 
		"categoryId" : categoryId,
890 
		"name" : name,
891 
		"description" : description
892 
	}
893 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createSubCategory",
894 
			params, function(response) {
895 
				alert("Sub Category created successfully");
896 
				loadCreateSubCategory(domId);
897 
			});
898 
}
24620 govind 899 
function createLastActivity(ticketId, activity) {
900 
	var params = {
901 
		"ticketId" : ticketId,
902 
		"lastactivity" : activity
903 
	}
904 
	doPostAjaxRequestWithParamsHandler(context + "/cs/create-last-activity",
905 
			params, function(response) {
906 
				if (response == "true") {
907 
					alert("successfully mark last activity");
24699 govind 908 
					loadMyTicket("main-content", null, null);
24620 govind 909 
				}
910 
			});
911 
}
24439 govind 912 
 
25570 tejbeer 913 
function createPosition(domId, authUserId, categoryId, escalationType,
914 
		regionId, fofoIds) {
915 
 
916 
	var createPositionModel = {};
917 
	createPositionModel['authUserId'] = authUserId;
918 
	createPositionModel['categoryId'] = categoryId
919 
	createPositionModel['escalationType'] = escalationType;
920 
	createPositionModel['regionId'] = regionId,
921 
			createPositionModel['fofoIds'] = fofoIds
922 
 
923 
	console.log(createPositionModel);
924 
	doPostAjaxRequestWithJsonHandler(context + "/cs/createPosition", JSON
925 
			.stringify(createPositionModel), function(response) {
926 
		if (response == "true") {
927 
			alert("Position created successfully");
928 
			loadCreatePosition(domId);
929 
		}
930 
	});
24417 govind 931 
}
24824 govind 932 
function createActivity(message, ticketId, assigneeId, internal, roleType) {
24417 govind 933 
	var params = {
934 
		"message" : message,
935 
		"ticketId" : ticketId,
24534 govind 936 
		"assigneeId" : assigneeId,
24824 govind 937 
		"internal" : internal,
24417 govind 938 
	}
939 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createActivity", params,
940 
			function(response) {
941 
				response = JSON.parse(response);
942 
				var assigneeName = response.firstName;
24824 govind 943 
				loadActivities(ticketId, assigneeName, internal, roleType)
24417 govind 944 
			});
945 
}
24471 govind 946 
function loadEditTicket(ticketId) {
947 
	doGetAjaxRequestHandler(context + "/cs/edit-ticket?ticketId=" + ticketId,
948 
			function(response) {
949 
				$(".modal-content").html(response);
950 
			});
24467 govind 951 
}
24557 govind 952 
function loadPartnerForRegion(regionId) {
953 
	doGetAjaxRequestHandler(context + "/cs/getPartners?regionId=" + regionId,
954 
			function(response) {
955 
				$("#partner-region-container").html(response);
956 
			});
957 
}
25570 tejbeer 958 
 
959 
function loadPartnerForRegionId(regionId) {
960 
	doGetAjaxRequestHandler(context + "/cs/getPartnersByRegion?regionId="
961 
			+ regionId, function(response) {
962 
		$("#partner-subregion-container").html(response);
963 
	});
964 
}
965 
 
26014 amit.gupta 966 
function loadAccessManagement(domId) {
967 
	doGetAjaxRequestHandler(context + "/admin/access-management", function(response) {
968 
		$('#' + domId).html(response);
969 
	});
970 
}
971 
 
24824 govind 972 
function loadActivities(ticketId, assignee, internal, roleType) {
24417 govind 973 
 
24469 govind 974 
	$(".activity-container .modal-body").empty();
24417 govind 975 
	$("#activityMessage").val("");
976 
	$("#ticketIdforactivity").val(ticketId);
24824 govind 977 
	$("#role").val(roleType);
24417 govind 978 
	console.log(ticketId);
979 
	doGetAjaxRequestHandler(
980 
			context + "/cs/getActivities?ticketId=" + ticketId,
981 
			function(response) {
982 
				response = JSON.parse(response);
983 
				console.log(response);
984 
				for (var i = 0; i < response.length; i++) {
985 
					if ((response[i].type == "OPENED" || response[i].type == "COMMUNICATION_IN")
986 
							&& response[i].createdBy == 0) {
987 
 
988 
						var partnerMessage = "<div class=\"incoming_msg\">"
989 
								+ "<div class=\"received_msg\">"
990 
								+ "<div class=\"received_withd_msg\">" + "<p>"
991 
								+ response[i].message + "</p>"
992 
								+ "<span class=\"time_date\"> "
993 
								+ response[i].createTimestamp.hour + ":"
994 
								+ response[i].createTimestamp.minute + "|"
995 
								+ response[i].createTimestamp.dayOfMonth + "/"
996 
								+ response[i].createTimestamp.monthValue + "/"
997 
								+ response[i].createTimestamp.year
998 
								+ "</span></div>" + "</div>" + "</div>";
24471 govind 999 
						$(".activity-container .modal-body").append(
1000 
								partnerMessage);
24417 govind 1001 
					}
27124 amit.gupta 1002 
					if (TEAM_ACTIVITY.indexOf(response[i].type) > 0) {
24840 govind 1003 
						if (response[i].name
1004 
								&& response[i].type == "COMMUNICATION_OUT") {
24574 govind 1005 
							var assigneeMessage = "<div class=\"outgoing_msg\">"
24620 govind 1006 
									+ "<div class=\"sent_msg\">"
1007 
									+ "<span style=color:green>"
1008 
									+ "~"
1009 
									+ response[i].name
1010 
									+ "<p>"
1011 
									+ response[i].message
1012 
									+ "</span></p>"
1013 
									+ "<span class=\"time_date\">"
1014 
									+ response[i].createTimestamp.hour
1015 
									+ ":"
1016 
									+ response[i].createTimestamp.minute
1017 
									+ "|"
1018 
									+ response[i].createTimestamp.dayOfMonth
1019 
									+ "/"
1020 
									+ response[i].createTimestamp.monthValue
1021 
									+ "/"
1022 
									+ response[i].createTimestamp.year
1023 
									+ "</span> </div>" + "</div>";
24840 govind 1024 
						} else if (response[i].name
1025 
								&& response[i].type == "COMMUNICATION_INTERNAL") {
1026 
							var assigneeMessage = "<div class=\"outgoing_msg\">"
1027 
									+ "<div class=\"sent_msg\">"
1028 
									+ "<span style=color:green>"
1029 
									+ "~"
1030 
									+ response[i].name
1031 
									+ "<p style=\"color: white;background: #b75454;\">"
1032 
									+ response[i].message
1033 
									+ "</span></p>"
1034 
									+ "<span class=\"time_date\">"
1035 
									+ response[i].createTimestamp.hour
1036 
									+ ":"
1037 
									+ response[i].createTimestamp.minute
1038 
									+ "|"
1039 
									+ response[i].createTimestamp.dayOfMonth
1040 
									+ "/"
1041 
									+ response[i].createTimestamp.monthValue
1042 
									+ "/"
1043 
									+ response[i].createTimestamp.year
1044 
									+ "</span> </div>" + "</div>";
24620 govind 1045 
						} else {
1046 
							var assigneeMessage = "<div class=\"outgoing_msg\">"
1047 
									+ "<div class=\"sent_msg\">"
1048 
									+ "<p>"
1049 
									+ response[i].message
1050 
									+ "</span></p>"
1051 
									+ "<span class=\"time_date\">"
1052 
									+ response[i].createTimestamp.hour
1053 
									+ ":"
1054 
									+ response[i].createTimestamp.minute
1055 
									+ "|"
1056 
									+ response[i].createTimestamp.dayOfMonth
1057 
									+ "/"
1058 
									+ response[i].createTimestamp.monthValue
1059 
									+ "/"
1060 
									+ response[i].createTimestamp.year
1061 
									+ "</span> </div>" + "</div>";
1062 
						}
24471 govind 1063 
						$(".activity-container .modal-body").append(
1064 
								assigneeMessage);
24417 govind 1065 
					}
1066 
				}
24824 govind 1067 
				if (roleType == "true" || roleType == true) {
1068 
					$('.internalCheckBox').css('display', 'block');
1069 
					if (internal == true || internal == "true") {
1070 
						$('#internalCommunication').prop('checked', true);
1071 
					} else {
1072 
						$('#internalCommunication').prop('checked', false);
1073 
					}
1074 
 
1075 
				} else {
1076 
					$('.internalCheckBox').css('display', 'none');
1077 
				}
24417 govind 1078 
			});
1079 
}