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Rev Author Line No. Line
24417 govind 1 
$(function() {
2 
 
3 
	$(".create-ticket-category").live('click', function() {
4 
		console.log("create ticket category clicked......");
5 
		loadCreateCategory("main-content");
6 
	});
7 
	$(".create-region").live('click', function() {
8 
		loadCreateRegion("main-content");
9 
	});
24748 govind 10 
	$("#manager-ticket-search-by-partner-name").live(
24747 govind 11 
			'click',
12 
			function() {
13 
				var searchContent = $(this).data('id');
24748 govind 14 
				var searchValue = $("#typeaheadpartnername").val();
24747 govind 15 
				var searchType = $("#managersearchType").val();
16 
				var managerTicketStatus = $("#managerTicketStatus").val();
17 
				var managerTicketorderBy = $("#managerTicketorderBy").val();
18 
				if (typeof (searchContent) == "undefined" || !searchContent) {
19 
					searchContent = "";
20 
				}
21 
 
22 
				loadManagerTicket("main-content", managerTicketStatus,
23 
						managerTicketorderBy, searchType, searchContent,
24 
						searchValue);
25 
 
26 
			});
27 
	$("#retailer-details-search-button-by-ticketId").live(
28 
			'click',
29 
			function() {
30 
				var searchContent = $("#search-by-ticketId").val();
31 
				var searchType = $("#managersearchType").val();
32 
				var managerTicketStatus = $("#managerTicketStatus").val();
33 
				var managerTicketorderBy = $("#managerTicketorderBy").val();
34 
				if (typeof (searchContent) == "undefined" || !searchContent) {
35 
					searchContent = "";
36 
				}
37 
				if (searchContent == "" || searchContent == undefined
38 
						|| searchContent == null) {
39 
					alert("Input field can't be empty");
40 
					return false;
41 
				}
42 
				loadManagerTicket("main-content", managerTicketStatus,
43 
						managerTicketorderBy, searchType, searchContent, null);
44 
 
45 
			});
24787 govind 46 
	$("#assignee-ticket-search-by-partner-name").live(
47 
			'click',
48 
			function() {
49 
				var searchContent = $(this).data('id');
50 
				var searchValue = $("#typeaheadpartnernameforassignee").val();
51 
				var searchType = $("#assigneesearchType").val();
52 
				var ticketStatus = $("#ticketStatus").val();
53 
				var ticketorderBy = $("#orderBy").val();
54 
				console.log(ticketStatus);
55 
				console.log(ticketorderBy);
56 
				console.log(searchValue);
57 
				if (typeof (searchContent) == "undefined" || !searchContent) {
58 
					searchContent = "";
59 
				}
24747 govind 60 
 
24824 govind 61 
				loadMyTicket("main-content", ticketStatus, ticketorderBy,
62 
						searchType, searchContent, searchValue);
24787 govind 63 
 
64 
			});
65 
	$("#assignee-retailer-details-search-button-by-ticketId").live(
66 
			'click',
67 
			function() {
68 
				var searchContent = $("#assignee-search-by-ticketId").val();
69 
				var searchType = $("#assigneesearchType").val();
70 
				var ticketStatus = $("#ticketStatus").val();
71 
				var ticketorderBy = $("#orderBy").val();
72 
				if (typeof (searchContent) == "undefined" || !searchContent) {
73 
					searchContent = "";
74 
				}
75 
				if (searchContent == "" || searchContent == undefined
76 
						|| searchContent == null) {
77 
					alert("Input field can't be empty");
78 
					return false;
79 
				}
80 
				console.log(ticketStatus);
81 
				console.log(ticketorderBy);
24824 govind 82 
				loadMyTicket("main-content", ticketStatus, ticketorderBy,
83 
						searchType, searchContent, null);
24787 govind 84 
 
85 
			});
86 
 
24620 govind 87 
	$("#ticket-last-activity").live('click', function() {
88 
		var ticketId = $(this).data('ticketid');
89 
		var activity = $(this).data('activity');
90 
		console.log(ticketId);
91 
		console.log(activity);
24699 govind 92 
		if (confirm("Are you sure!") == true) {
24620 govind 93 
			createLastActivity(ticketId, activity);
94 
		}
95 
	});
24471 govind 96 
 
24557 govind 97 
	$("#region").live('change', function() {
24620 govind 98 
		var regionId = $("#region").val();
24557 govind 99 
		console.log(regionId);
100 
		loadPartnerForRegion(regionId);
101 
	});
24747 govind 102 
	$("#managersearchType").live('change', function() {
103 
		var searchType = $("#managersearchType").val();
104 
		console.log(searchType);
105 
		var html;
106 
		if (searchType == "PARTNER_NAME") {
107 
			$('.byPartnerName').css('display', 'inline-block');
108 
			$('.byTicketId').css('display', 'none');
109 
			$("#search-by-ticketId").val("");
110 
		} else {
111 
			$('.byPartnerName').css('display', 'none');
112 
			$('.byTicketId').css('display', 'inline-block');
24824 govind 113 
			$('#manager-ticket-search-by-partner-name').data('id', "");
24747 govind 114 
		}
24557 govind 115 
 
24747 govind 116 
	});
24787 govind 117 
	$("#assigneesearchType").live('change', function() {
118 
		var searchType = $("#assigneesearchType").val();
119 
		console.log(searchType);
120 
		var html;
121 
		if (searchType == "PARTNER_NAME") {
122 
			$('.assigneebyPartnerName').css('display', 'inline-block');
123 
			$('.assigneebyTicketId').css('display', 'none');
124 
			$("#assignee-search-by-ticketId").val("");
125 
		} else {
126 
			$('.assigneebyPartnerName').css('display', 'none');
127 
			$('.assigneebyTicketId').css('display', 'inline-block');
24824 govind 128 
			$("#assignee-ticket-search-by-partner-name").data('id', '');
24787 govind 129 
		}
24747 govind 130 
 
24787 govind 131 
	});
132 
 
24471 govind 133 
	$(".change-ticket-button")
134 
			.live(
135 
					'click',
136 
					function() {
137 
						var ticketId = $("#ticketId").val();
138 
						var subCategory = $("#subCategory").val();
139 
						var authUserId = $("#authUser").val();
24534 govind 140 
						var categoryId = $("#category").val();
24471 govind 141 
						console.log(ticketId);
142 
						if (subCategory == null || subCategory == ""
143 
								|| subCategory == undefined) {
144 
							alert("Choose appropriate subCategory");
24500 govind 145 
							return false;
24471 govind 146 
						}
24500 govind 147 
						console.log(authUserId);
24471 govind 148 
						if (confirm("Are you sure you want to change ticket!") == true) {
24534 govind 149 
							changeTicket(ticketId, subCategory, authUserId,
150 
									categoryId);
24471 govind 151 
						}
152 
					});
24439 govind 153 
	$("#edit-ticket").live('click', function() {
24471 govind 154 
 
155 
		var ticketId = $(this).data('ticketid1');
24467 govind 156 
		console.log(ticketId);
157 
		loadEditTicket(ticketId);
24439 govind 158 
	});
159 
	$(".manager-ticket").live('click', function() {
24747 govind 160 
		loadManagerTicket("main-content", null, null);
24439 govind 161 
	});
24417 govind 162 
	$(".ticketType").live('click', function() {
24534 govind 163 
		console.log("create Region");
24417 govind 164 
		loadCreateRegion("main-content");
165 
	});
24469 govind 166 
	$("#activities").live('click', function() {
24417 govind 167 
		var ticketId = $(this).data('ticketid');
168 
		var assignee = $(this).data('assignee');
24824 govind 169 
		var internal = $(this).data('internal');
170 
		var roleType = $(this).data('role');
24417 govind 171 
		console.log(assignee);
24824 govind 172 
		loadActivities(ticketId, assignee, internal, roleType);
24417 govind 173 
	});
174 
	$(".my-ticket").live('click', function() {
24824 govind 175 
		loadMyTicket("main-content", null, null, null, null, null);
24417 govind 176 
	});
177 
	$("#close-ticket").live('click', function() {
178 
		var ticketId = $(this).data('ticketid');
24439 govind 179 
		closeTicket(ticketId);
24417 govind 180 
	});
181 
	$(".submit-message-button").live('click', function() {
182 
		var message = $("#activityMessage").val();
24824 govind 183 
		var internal = $("#internalCommunication").prop("checked");
24417 govind 184 
		if (message == "" || message == null || message == undefined) {
185 
			alert("message field can't be empty");
24500 govind 186 
			return false;
24417 govind 187 
		}
188 
		var ticketId = $("#ticketIdforactivity").val();
189 
		var assignee = $("#assigneeUser").val();
24824 govind 190 
		var roleType = $("#role").val();
24417 govind 191 
		console.log(message, ticketId, assignee);
24824 govind 192 
		createActivity(message, ticketId, assignee, internal, roleType);
24417 govind 193 
	});
194 
 
195 
	$("#tickets-paginated .next").live(
196 
			'click',
197 
			function() {
24787 govind 198 
				var searchType = $("#assigneesearchType").val();
24699 govind 199 
				var ticketStatus = $("#ticketStatus").val();
24787 govind 200 
				var ticketStatus = $("#ticketStatus").val();
24699 govind 201 
				var orderBy = $("#orderBy").val();
24787 govind 202 
				var params;
203 
				if (searchType == "" || searchType == undefined
204 
						|| searchType == null || searchType == "TICKET_ID") {
205 
					params = {
206 
						"ticketStatus" : ticketStatus,
207 
						"orderby" : orderBy
208 
					};
209 
				} else {
210 
					var searchTerm = $("#assignee-partner-name-input").val();
211 
					console.log(searchTerm);
212 
					params = {
213 
						"ticketStatus" : ticketStatus,
214 
						"orderby" : orderBy,
215 
						"ticketSearchType" : searchType,
216 
						"searchTerm" : searchTerm
217 
					};
218 
				}
24747 govind 219 
				loadPaginatedNextItems('/cs/myticketPaginated', params,
24417 govind 220 
						'tickets-paginated', 'my-ticket-table',
221 
						'ticket-details-container');
222 
				$(this).blur();
223 
			});
224 
 
24467 govind 225 
	$("#manager-tickets-paginated .previous").live(
226 
			'click',
227 
			function() {
24747 govind 228 
 
229 
				var ticketStatus = $("#managerTicketStatus").val();
230 
				var orderBy = $("#managerTicketorderBy").val();
231 
				var searchType = $("#managersearchType").val();
232 
				var params;
24751 govind 233 
				if (searchType == "" || searchType == undefined
234 
						|| searchType == null || searchType == "TICKET_ID") {
24747 govind 235 
					params = {
236 
						"ticketStatus" : ticketStatus,
237 
						"orderby" : orderBy
238 
					};
239 
				} else {
240 
					var searchTerm = $("#partner-name-input").val();
241 
					console.log(searchTerm);
242 
					params = {
243 
						"ticketStatus" : ticketStatus,
244 
						"orderby" : orderBy,
245 
						"ticketSearchType" : searchType,
246 
						"searchTerm" : searchTerm
247 
					};
248 
				}
249 
				loadPaginatedPreviousItems('/cs/managerTicket-paginated',
250 
						params, 'manager-tickets-paginated',
251 
						'manager-ticket-table',
24467 govind 252 
						'manager-ticket-details-container');
253 
				$(this).blur();
254 
			});
255 
	$("#manager-tickets-paginated .next").live(
256 
			'click',
257 
			function() {
24747 govind 258 
				var ticketStatus = $("#managerTicketStatus").val();
259 
				var orderBy = $("#managerTicketorderBy").val();
260 
				var searchType = $("#managersearchType").val();
261 
				var params;
24751 govind 262 
				if (searchType == "" || searchType == undefined
263 
						|| searchType == null || searchType == "TICKET_ID") {
24747 govind 264 
					params = {
265 
						"ticketStatus" : ticketStatus,
266 
						"orderby" : orderBy
267 
					};
268 
				} else {
269 
					var searchTerm = $("#partner-name-input").val();
270 
					console.log(searchTerm);
271 
					params = {
272 
						"ticketStatus" : ticketStatus,
273 
						"orderby" : orderBy,
274 
						"ticketSearchType" : searchType,
275 
						"searchTerm" : searchTerm
276 
					};
277 
				}
24699 govind 278 
 
24747 govind 279 
				loadPaginatedNextItems('/cs/managerTicket-paginated', params,
24467 govind 280 
						'manager-tickets-paginated', 'manager-ticket-table',
281 
						'manager-ticket-details-container');
282 
				$(this).blur();
283 
			});
284 
 
24417 govind 285 
	$("#tickets-paginated .previous").live(
286 
			'click',
287 
			function() {
24787 govind 288 
				var searchType = $("#assigneesearchType").val();
24699 govind 289 
				var ticketStatus = $("#ticketStatus").val();
24787 govind 290 
				var ticketStatus = $("#ticketStatus").val();
24699 govind 291 
				var orderBy = $("#orderBy").val();
24787 govind 292 
				var params;
293 
				if (searchType == "" || searchType == undefined
294 
						|| searchType == null || searchType == "TICKET_ID") {
295 
					params = {
296 
						"ticketStatus" : ticketStatus,
297 
						"orderby" : orderBy
298 
					};
299 
				} else {
300 
					var searchTerm = $("#assignee-partner-name-input").val();
301 
					console.log(searchTerm);
302 
					params = {
303 
						"ticketStatus" : ticketStatus,
304 
						"orderby" : orderBy,
305 
						"ticketSearchType" : searchType,
306 
						"searchTerm" : searchTerm
307 
					};
308 
				}
24747 govind 309 
				loadPaginatedPreviousItems('/cs/myticketPaginated', params,
24417 govind 310 
						'tickets-paginated', 'my-ticket-table',
311 
						'ticket-details-container');
24467 govind 312 
				$(this).blur();
24417 govind 313 
			});
24471 govind 314 
	$("#positions-paginated .next").live(
315 
			'click',
316 
			function() {
317 
				loadPaginatedNextItems('/cs/position-paginated', null,
318 
						'positions-paginated', 'position-table',
319 
						'position-details-container');
320 
				$(this).blur();
321 
			});
24417 govind 322 
 
24471 govind 323 
	$("#positions-paginated .previous").live(
324 
			'click',
325 
			function() {
326 
				loadPaginatedPreviousItems('/cs/position-paginated', null,
327 
						'positions-paginated', 'position-table',
328 
						'position-details-container');
329 
				$(this).blur();
330 
			});
331 
 
24417 govind 332 
	$(".create-partner-region").live('click', function() {
333 
		loadCreatePartnerRegion("main-content");
334 
	});
335 
	$(".create-ticket").live('click', function() {
336 
		loadCreateTicket("main-content");
337 
	});
338 
	$(".create-ticket-button")
339 
			.live(
340 
					'click',
341 
					function() {
342 
						var categoryId = $('#category').val();
343 
						var subCategoryId = $('#subCategory').val();
344 
						if (categoryId == "" || categoryId == null
345 
								|| categoryId == undefined) {
346 
							alert("select appropriate category");
347 
							return false;
348 
						}
349 
						if (subCategoryId == "" || subCategoryId == null
350 
								|| subCategoryId == undefined) {
351 
							alert("select appropriate subCategoryId");
352 
							return false;
353 
						}
354 
						var dialog = bootbox
355 
								.dialog({
356 
									title : "Are you sure want to change create ticket!",
357 
									message : "<div class=form-inline'>"
358 
											+ "<label for='message'>Message:</label>"
359 
											+ "<textarea class='form-control' rows='2' id='message'></textarea>"
360 
											+ "</div>",
361 
									buttons : {
362 
										cancel : {
363 
											label : "cancel",
364 
											className : 'btn-danger',
365 
											callback : function() {
366 
												loadCreateTicket("main-content");
367 
											}
368 
										},
369 
										ok : {
370 
											label : "ok",
371 
											className : 'btn-info',
372 
											callback : function() {
373 
												message = $('#message').val();
374 
												console.log(message);
375 
												if (message == ""
376 
														|| message == null
377 
														|| message == undefined) {
378 
													alert("message field can't be empty");
379 
													return false;
380 
												}
381 
												var params = {
382 
													"categoryId" : categoryId,
383 
													"subCategoryId" : subCategoryId,
384 
													"message" : message
385 
												}
386 
												doPostAjaxRequestWithParamsHandler(
387 
														context
388 
																+ "/cs/createTicket",
389 
														params,
390 
														function(response) {
391 
															if (response == "true") {
392 
																alert("successfully created");
393 
																loadCreateTicket("main-content");
24620 govind 394 
															} else {
24836 govind 395 
																alert("You have reached maximum number of tickets Resolved , pls click on Resolved for the resolved tickets to create new.");
24417 govind 396 
															}
397 
														});
398 
 
399 
											}
400 
										}
401 
									}
402 
								});
403 
 
404 
					});
405 
	$(".create-position").live('click', function() {
406 
		loadCreatePosition("main-content");
407 
	});
408 
 
24824 govind 409 
	$("#ticketStatus").live(
410 
			'change',
411 
			function() {
412 
				var ticketStatus = $("#ticketStatus").val();
413 
				var orderBy = $("#orderBy").val();
414 
				var searchType = $("#assigneesearchType").val();
415 
				if (searchType == "" || searchType == undefined
416 
						|| searchType == null) {
417 
					loadMyTicket("main-content", ticketStatus, orderBy, null,
418 
							null, null);
419 
				} else {
420 
					if (searchType == "PARTNER_NAME") {
421 
						var searchTerm = $("#assignee-partner-name-input")
422 
								.val();
423 
						var searchValue = $("#typeaheadpartnernameforassignee")
424 
								.val();
425 
						loadMyTicket("main-content", ticketStatus, orderBy,
426 
								searchType, searchTerm, searchValue);
427 
					} else {
428 
						var searchTerm = $("#assignee-search-by-ticketId")
429 
								.val();
430 
						loadMyTicket("main-content", ticketStatus, orderBy,
431 
								searchType, searchTerm, null);
432 
					}
433 
				}
434 
			});
435 
	$("#orderBy").live(
436 
			'change',
437 
			function() {
438 
				var ticketStatus = $("#ticketStatus").val();
439 
				var orderBy = $("#orderBy").val();
440 
				var searchType = $("#assigneesearchType").val();
441 
				if (searchType == "" || searchType == undefined
442 
						|| searchType == null) {
443 
					loadMyTicket("main-content", ticketStatus, orderBy, null,
444 
							null, null);
445 
				} else {
446 
					if (searchType == "PARTNER_NAME") {
447 
						var searchTerm = $("#assignee-partner-name-input")
448 
								.val();
449 
						var searchValue = $("#typeaheadpartnernameforassignee")
450 
								.val();
451 
						loadMyTicket("main-content", ticketStatus, orderBy,
452 
								searchType, searchTerm, searchValue);
453 
					} else {
454 
						var searchTerm = $("#assignee-search-by-ticketId")
455 
								.val();
456 
						loadMyTicket("main-content", ticketStatus, orderBy,
457 
								searchType, searchTerm, null);
458 
					}
459 
				}
460 
			});
24747 govind 461 
	$("#managerTicketStatus").live(
462 
			'change',
463 
			function() {
464 
				var ticketStatus = $("#managerTicketStatus").val();
465 
				var orderBy = $("#managerTicketorderBy").val();
466 
				var searchType = $("#managersearchType").val();
467 
				if (searchType == "" || searchType == undefined
468 
						|| searchType == null) {
469 
					loadManagerTicket("main-content", ticketStatus, orderBy,
470 
							null, null, null);
471 
				} else {
472 
					if (searchType == "PARTNER_NAME") {
473 
						var searchTerm = $("#partner-name-input").val();
24748 govind 474 
						var searchValue = $("#typeaheadpartnername").val();
24747 govind 475 
						loadManagerTicket("main-content", ticketStatus,
476 
								orderBy, searchType, searchTerm, searchValue);
477 
					} else {
478 
						var searchTerm = $("#search-by-ticketId").val();
479 
						loadManagerTicket("main-content", ticketStatus,
480 
								orderBy, searchType, searchTerm, null);
481 
					}
482 
				}
483 
 
484 
			});
485 
	$("#managerTicketorderBy").live(
486 
			'change',
487 
			function() {
488 
				var ticketStatus = $("#managerTicketStatus").val();
489 
				var orderBy = $("#managerTicketorderBy").val();
490 
				var searchType = $("#managersearchType").val();
491 
				var searchType = $("#managersearchType").val();
492 
				if (searchType == "" || searchType == undefined
493 
						|| searchType == null) {
494 
					loadManagerTicket("main-content", ticketStatus, orderBy,
495 
							null, null, null);
496 
				} else {
497 
					if (searchType == "PARTNER_NAME") {
498 
						var searchTerm = $("#partner-name-input").val();
24748 govind 499 
						var searchValue = $("#typeaheadpartnername").val();
24747 govind 500 
						loadManagerTicket("main-content", ticketStatus,
501 
								orderBy, searchType, searchTerm, searchValue);
502 
					} else {
503 
						var searchTerm = $("#search-by-ticketId").val();
504 
						loadManagerTicket("main-content", ticketStatus,
505 
								orderBy, searchType, searchTerm, null);
506 
					}
507 
				}
508 
 
509 
			});
24417 govind 510 
	$("#category").live('change', function() {
511 
		var categoryId = $("#category").val();
24500 govind 512 
		$("#auth-user-for-category").hide();
24417 govind 513 
		loadSubCategories(categoryId);
514 
	});
515 
	$(".create-ticket-category-button")
516 
			.live(
517 
					'click',
518 
					function() {
519 
						console
520 
								.log("create-ticket-category-button clicked......");
521 
						var name = $("#categoryName").val();
522 
						var description = $("#categorydescription").val();
523 
						console.log(name, description);
524 
						if (name == "" || name == null || name == undefined) {
525 
							alert("Name field can't be empty");
526 
							return false;
527 
						}
528 
						if (description == "" || description == null
529 
								|| description == undefined) {
530 
							alert("Description field can't be empty");
531 
							return false;
532 
						}
533 
						if (confirm("Are you sure you want to create ticket category!") == true) {
534 
							createCategory("main-content", name, description);
535 
						}
536 
					});
537 
	$(".create-region-button")
538 
			.live(
539 
					'click',
540 
					function() {
541 
						var name = $("#regionName").val();
542 
						var description = $("#regiondescription").val();
543 
						if (name == "" || name == null || name == undefined) {
544 
							alert("Name field can't be empty");
545 
							return false;
546 
						}
547 
						if (description == "" || description == null
548 
								|| description == undefined) {
549 
							alert("Description field can't be empty");
550 
							return false;
551 
						}
552 
						if (confirm("Are you sure you want to create region!") == true) {
553 
							createRegion("main-content", name, description);
554 
						}
555 
					});
556 
 
557 
	$(".create-partner-region-button")
558 
			.live(
559 
					'click',
560 
					function() {
561 
 
562 
						var regionId = $("#region").val();
563 
						var fofoIds = $("#partner").val();
564 
						console.log(regionId, fofoIds);
565 
						if (regionId == "" || regionId == null
566 
								|| regionId == undefined) {
567 
							alert("regionId field can't be empty");
568 
							return false;
569 
						}
570 
						if (fofoIds == "" || fofoIds == null
571 
								|| fofoIds == undefined) {
572 
							alert("select appropriate partner");
573 
							return false;
574 
						}
575 
						if (confirm("Are you sure you want to create partner region!") == true) {
576 
							createPartnerRegion("main-content", regionId,
577 
									fofoIds);
578 
						}
579 
					});
580 
	$(".create-position-button")
581 
			.live(
582 
					'click',
583 
					function() {
584 
 
585 
						var authUser = $("#authUser").val();
586 
						var ticketCategoryPosition = $(
587 
								"#ticketCategoryPosition").val();
588 
						var escalationType = $("#escalationType").val();
589 
						var regionPosition = $("#regionPosition").val();
590 
						console.log(authUser, ticketCategoryPosition,
591 
								escalationType, regionPosition);
592 
						if (authUser == "" || authUser == null
593 
								|| authUser == undefined) {
594 
							alert("select appropriate authUser");
595 
							return false;
596 
						}
597 
						if (ticketCategoryPosition == ""
598 
								|| ticketCategoryPosition == null
599 
								|| ticketCategoryPosition == undefined) {
600 
							alert("select appropriate category");
601 
							return false;
602 
						}
603 
						if (escalationType == "" || escalationType == null
604 
								|| escalationType == undefined) {
605 
							alert("select appropriate escalationType");
606 
							return false;
607 
						}
608 
						if (regionPosition == "" || regionPosition == null
609 
								|| regionPosition == undefined) {
610 
							alert("select appropriate Region");
611 
							return false;
612 
						}
613 
						if (confirm("Are you sure you want to create Position!") == true) {
614 
							createPosition("main-content", authUser,
615 
									ticketCategoryPosition, escalationType,
616 
									regionPosition);
617 
						}
618 
					});
619 
 
620 
	$("#ticketCategory").live('change', function() {
621 
		console.log("change ticket category clicked......");
622 
		var ticketCategoryId = $(this).val();
623 
		console.log(ticketCategoryId);
624 
		loadticketSubCategoryById(ticketCategoryId);
625 
	});
626 
	$(".create-ticket-sub-category").live('click', function() {
627 
		console.log("create ticket category clicked......");
628 
		loadCreateSubCategory("main-content");
629 
	});
630 
 
631 
	$(".create-ticket-sub-category-button")
632 
			.live(
633 
					'click',
634 
					function() {
635 
						console
636 
								.log("create-ticket-category-button clicked......");
637 
						var name = $("#subcategoryName").val();
638 
						var description = $("#subcategorydescription").val();
639 
						var ticketCategoryId = $("#ticketCategory").val();
640 
						console.log(name, description);
641 
						if (name == "" || name == null || name == undefined) {
642 
							alert("Name field can't be empty");
643 
							return false;
644 
						}
645 
						if (description == "" || description == null
646 
								|| description == undefined) {
647 
							alert("Description field can't be empty");
648 
							return false;
649 
						}
650 
						if (ticketCategoryId == "" || ticketCategoryId == null
651 
								|| ticketCategoryId == undefined) {
652 
							alert("select appropriate category name");
653 
							return false;
654 
						}
655 
						if (confirm("Are you sure you want to create ticket category!") == true) {
656 
							createSubCategory("main-content", name,
657 
									description, ticketCategoryId);
658 
						}
659 
					});
24471 govind 660 
	$(".remove-position").live('click', function() {
661 
		var positionId = $(this).data('positionid');
662 
		if (confirm("Are you sure you want to remove position!") == true) {
24534 govind 663 
			removePosition(positionId);
24471 govind 664 
		}
665 
	});
24417 govind 666 
 
667 
});
668 
 
669 
function loadCreateCategory(domId) {
670 
	doGetAjaxRequestHandler(context + "/cs/createCategory", function(response) {
671 
		$('#' + domId).html(response);
672 
	});
673 
}
24534 govind 674 
function removePosition(positionId) {
675 
	doDeleteAjaxRequestHandler(context + "/cs/removePosition?positionId="
676 
			+ positionId, function(response) {
24471 govind 677 
		if (response == "true") {
678 
			alert("Position removed successfully");
679 
			loadCreatePosition("main-content");
680 
		}
681 
	});
682 
}
24417 govind 683 
 
684 
function loadCreateRegion(domId) {
685 
	doGetAjaxRequestHandler(context + "/cs/createRegion", function(response) {
686 
		$('#' + domId).html(response);
687 
	});
688 
}
24824 govind 689 
function loadMyTicket(domId, ticketStatus, sortOrder, ticketSearchType,
690 
		searchTerm, searchValue) {
24620 govind 691 
 
24699 govind 692 
	if (ticketStatus == null && sortOrder == null) {
693 
		doGetAjaxRequestHandler(context + "/cs/myticket", function(response) {
694 
			$('#' + domId).html(response);
695 
		});
24824 govind 696 
	} else if (ticketSearchType == null) {
24699 govind 697 
		doGetAjaxRequestHandler(context + "/cs/myticket?ticketStatus="
24824 govind 698 
				+ ticketStatus + "&orderby=" + sortOrder, function(response) {
699 
			$('#' + domId).html(response);
700 
		});
701 
	} else {
702 
		doGetAjaxRequestHandler(context + "/cs/myticket?ticketStatus="
703 
				+ ticketStatus + "&orderby=" + sortOrder + "&ticketSearchType="
24787 govind 704 
				+ ticketSearchType + "&searchTerm=" + searchTerm, function(
24824 govind 705 
				response) {
706 
			$('#' + domId).html(response);
707 
			if (ticketSearchType == "PARTNER_NAME") {
708 
				$('.assigneebyPartnerName').css('display', 'inline-block');
709 
				$('.assingeebyTicketId').css('display', 'none');
710 
				$("#typeaheadpartnernameforassignee").val(searchValue);
711 
				$("#assignee-partner-name-input").val(searchTerm);
712 
			} else {
713 
				$('.assigneebyPartnerName').css('display', 'none');
714 
				$('.assigneebyTicketId').css('display', 'inline-block');
715 
				$("#assignee-search-by-ticketId").val(searchTerm);
716 
			}
24699 govind 717 
		});
718 
	}
24417 govind 719 
}
720 
 
721 
function loadCreatePartnerRegion(domId) {
722 
	doGetAjaxRequestHandler(context + "/cs/createPartnerRegion", function(
723 
			response) {
724 
		$('#' + domId).html(response);
725 
	});
726 
}
727 
function loadCreatePosition(domId) {
728 
	doGetAjaxRequestHandler(context + "/cs/createPosition", function(response) {
729 
		$('#' + domId).html(response);
730 
	});
731 
}
732 
function loadSubCategories(categoryId) {
733 
	doGetAjaxRequestHandler(context
734 
			+ "/cs/getSubCategoriesByCategoryId?categoryId=" + categoryId,
735 
			function(response) {
736 
				$('#' + "create-ticket-sub-categories").html(response);
737 
			});
738 
}
739 
function createCategory(domId, name, description) {
740 
	var params = {
741 
		"name" : name,
742 
		"description" : description
743 
	}
744 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createCategory", params,
745 
			function(response) {
746 
				alert("Category created successfully");
747 
				loadCreateCategory(domId);
748 
			});
749 
}
24534 govind 750 
function changeTicket(ticketId, subCategoryId, authUserId, categoryId) {
24467 govind 751 
	var params = {
24471 govind 752 
		"ticketId" : ticketId,
753 
		"subCategoryId" : subCategoryId,
24500 govind 754 
		"authUserId" : authUserId,
24534 govind 755 
		"categoryId" : categoryId
24471 govind 756 
	}
757 
	doPostAjaxRequestWithParamsHandler(context + "/cs/edit-ticket", params,
758 
			function(response) {
759 
				if (response == "true") {
760 
					alert("Ticket changed successfully");
24824 govind 761 
					loadManagerTicket("main-content", null, null, null, null,
762 
							null);
24471 govind 763 
				}
764 
			});
24467 govind 765 
}
24417 govind 766 
function createRegion(domId, name, description) {
767 
	var params = {
768 
		"name" : name,
769 
		"description" : description
770 
	}
771 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createRegion", params,
772 
			function(response) {
773 
				if (response == "true") {
774 
					alert("Region created successfully");
775 
					loadCreateRegion(domId);
776 
				}
777 
			});
778 
}
779 
function loadCreateSubCategory(domId) {
780 
	doGetAjaxRequestHandler(context + "/cs/createSubCategory", function(
781 
			response) {
782 
		$('#' + domId).html(response);
783 
	});
784 
}
24747 govind 785 
function loadManagerTicket(domId, ticketStatus, sortOrder, ticketSearchType,
786 
		searchTerm, searchValue) {
24751 govind 787 
	if (ticketStatus == null && sortOrder == null) {
24747 govind 788 
		doGetAjaxRequestHandler(context + "/cs/managerTicket", function(
789 
				response) {
24699 govind 790 
			$('#' + domId).html(response);
791 
		});
24824 govind 792 
	} else if (ticketSearchType == null) {
24747 govind 793 
		doGetAjaxRequestHandler(context + "/cs/managerTicket?ticketStatus="
24824 govind 794 
				+ ticketStatus + "&orderby=" + sortOrder, function(response) {
24751 govind 795 
			$('#' + domId).html(response);
796 
		});
24824 govind 797 
	} else {
24751 govind 798 
		doGetAjaxRequestHandler(context + "/cs/managerTicket?ticketStatus="
24747 govind 799 
				+ ticketStatus + "&orderby=" + sortOrder + "&ticketSearchType="
800 
				+ ticketSearchType + "&searchTerm=" + searchTerm, function(
801 
				response) {
802 
			$('#' + domId).html(response);
803 
			if (ticketSearchType == "PARTNER_NAME") {
804 
				$('.byPartnerName').css('display', 'inline-block');
805 
				$('.byTicketId').css('display', 'none');
24748 govind 806 
				$("#typeaheadpartnername").val(searchValue);
24747 govind 807 
				$("#partner-name-input").val(searchTerm);
808 
			} else {
809 
				$('.byPartnerName').css('display', 'none');
810 
				$('.byTicketId').css('display', 'inline-block');
811 
				$("#search-by-ticketId").val(searchTerm);
812 
			}
813 
		});
814 
	}
24439 govind 815 
}
24417 govind 816 
function loadCreateTicket(domId) {
817 
	doGetAjaxRequestHandler(context + "/cs/createTicket", function(response) {
818 
		$('#' + domId).html(response);
819 
	});
820 
}
821 
function loadticketSubCategoryById(ticketCategoryId) {
822 
	doGetAjaxRequestHandler(context
823 
			+ "/cs/getSubCategoryByCategoryId?ticketCategoryId="
824 
			+ ticketCategoryId, function(response) {
825 
		$(".ticket-sub-category-container").html(response);
826 
	});
827 
}
828 
function createPartnerRegion(domId, regionId, fofoIds) {
829 
	doPostAjaxRequestWithJsonHandler(context
830 
			+ "/cs/createPartnerRegion?regionId=" + regionId, JSON
831 
			.stringify(fofoIds), function(response) {
832 
		if (response == "true") {
833 
			alert("added region to partner successfully");
834 
			loadCreatePartnerRegion(domId);
835 
		}
836 
	});
837 
}
838 
function createSubCategory(domId, name, description, categoryId) {
839 
	var params = {
840 
		"categoryId" : categoryId,
841 
		"name" : name,
842 
		"description" : description
843 
	}
844 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createSubCategory",
845 
			params, function(response) {
846 
				alert("Sub Category created successfully");
847 
				loadCreateSubCategory(domId);
848 
			});
849 
}
24620 govind 850 
function createLastActivity(ticketId, activity) {
851 
	var params = {
852 
		"ticketId" : ticketId,
853 
		"lastactivity" : activity
854 
	}
855 
	doPostAjaxRequestWithParamsHandler(context + "/cs/create-last-activity",
856 
			params, function(response) {
857 
				if (response == "true") {
858 
					alert("successfully mark last activity");
24699 govind 859 
					loadMyTicket("main-content", null, null);
24620 govind 860 
				}
861 
			});
862 
}
24439 govind 863 
 
24417 govind 864 
function createPosition(domId, authUserId, categoryId, escalationType, regionId) {
865 
	var params = {
866 
		"authUserId" : authUserId,
867 
		"categoryId" : categoryId,
868 
		"escalationType" : escalationType,
869 
		"regionId" : regionId
870 
	}
871 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createPosition", params,
872 
			function(response) {
873 
				if (response == "true") {
874 
					alert("Position created successfully");
875 
					loadCreatePosition(domId);
876 
				}
877 
			});
878 
}
24824 govind 879 
function createActivity(message, ticketId, assigneeId, internal, roleType) {
24417 govind 880 
	var params = {
881 
		"message" : message,
882 
		"ticketId" : ticketId,
24534 govind 883 
		"assigneeId" : assigneeId,
24824 govind 884 
		"internal" : internal,
24417 govind 885 
	}
886 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createActivity", params,
887 
			function(response) {
888 
				response = JSON.parse(response);
889 
				var assigneeName = response.firstName;
24824 govind 890 
				loadActivities(ticketId, assigneeName, internal, roleType)
24417 govind 891 
			});
892 
}
24471 govind 893 
function loadEditTicket(ticketId) {
894 
	doGetAjaxRequestHandler(context + "/cs/edit-ticket?ticketId=" + ticketId,
895 
			function(response) {
896 
				$(".modal-content").html(response);
897 
			});
24467 govind 898 
}
24557 govind 899 
function loadPartnerForRegion(regionId) {
900 
	doGetAjaxRequestHandler(context + "/cs/getPartners?regionId=" + regionId,
901 
			function(response) {
902 
				$("#partner-region-container").html(response);
903 
			});
904 
}
24824 govind 905 
function loadActivities(ticketId, assignee, internal, roleType) {
24417 govind 906 
 
24469 govind 907 
	$(".activity-container .modal-body").empty();
24417 govind 908 
	$("#activityMessage").val("");
909 
	$("#ticketIdforactivity").val(ticketId);
24824 govind 910 
	$("#role").val(roleType);
24417 govind 911 
	console.log(ticketId);
912 
	doGetAjaxRequestHandler(
913 
			context + "/cs/getActivities?ticketId=" + ticketId,
914 
			function(response) {
915 
				response = JSON.parse(response);
916 
				console.log(response);
917 
				for (var i = 0; i < response.length; i++) {
918 
					if ((response[i].type == "OPENED" || response[i].type == "COMMUNICATION_IN")
919 
							&& response[i].createdBy == 0) {
920 
 
921 
						var partnerMessage = "<div class=\"incoming_msg\">"
922 
								+ "<div class=\"received_msg\">"
923 
								+ "<div class=\"received_withd_msg\">" + "<p>"
924 
								+ response[i].message + "</p>"
925 
								+ "<span class=\"time_date\"> "
926 
								+ response[i].createTimestamp.hour + ":"
927 
								+ response[i].createTimestamp.minute + "|"
928 
								+ response[i].createTimestamp.dayOfMonth + "/"
929 
								+ response[i].createTimestamp.monthValue + "/"
930 
								+ response[i].createTimestamp.year
931 
								+ "</span></div>" + "</div>" + "</div>";
24471 govind 932 
						$(".activity-container .modal-body").append(
933 
								partnerMessage);
24417 govind 934 
					}
24824 govind 935 
					if ((response[i].type == "COMMUNICATION_OUT" || response[i].type == "COMMUNICATION_INTERNAL")
24417 govind 936 
							&& response[i].createdBy > 0) {
24840 govind 937 
						if (response[i].name
938 
								&& response[i].type == "COMMUNICATION_OUT") {
24574 govind 939 
							var assigneeMessage = "<div class=\"outgoing_msg\">"
24620 govind 940 
									+ "<div class=\"sent_msg\">"
941 
									+ "<span style=color:green>"
942 
									+ "~"
943 
									+ response[i].name
944 
									+ "<p>"
945 
									+ response[i].message
946 
									+ "</span></p>"
947 
									+ "<span class=\"time_date\">"
948 
									+ response[i].createTimestamp.hour
949 
									+ ":"
950 
									+ response[i].createTimestamp.minute
951 
									+ "|"
952 
									+ response[i].createTimestamp.dayOfMonth
953 
									+ "/"
954 
									+ response[i].createTimestamp.monthValue
955 
									+ "/"
956 
									+ response[i].createTimestamp.year
957 
									+ "</span> </div>" + "</div>";
24840 govind 958 
						} else if (response[i].name
959 
								&& response[i].type == "COMMUNICATION_INTERNAL") {
960 
							var assigneeMessage = "<div class=\"outgoing_msg\">"
961 
									+ "<div class=\"sent_msg\">"
962 
									+ "<span style=color:green>"
963 
									+ "~"
964 
									+ response[i].name
965 
									+ "<p style=\"color: white;background: #b75454;\">"
966 
									+ response[i].message
967 
									+ "</span></p>"
968 
									+ "<span class=\"time_date\">"
969 
									+ response[i].createTimestamp.hour
970 
									+ ":"
971 
									+ response[i].createTimestamp.minute
972 
									+ "|"
973 
									+ response[i].createTimestamp.dayOfMonth
974 
									+ "/"
975 
									+ response[i].createTimestamp.monthValue
976 
									+ "/"
977 
									+ response[i].createTimestamp.year
978 
									+ "</span> </div>" + "</div>";
24620 govind 979 
						} else {
980 
							var assigneeMessage = "<div class=\"outgoing_msg\">"
981 
									+ "<div class=\"sent_msg\">"
982 
									+ "<p>"
983 
									+ response[i].message
984 
									+ "</span></p>"
985 
									+ "<span class=\"time_date\">"
986 
									+ response[i].createTimestamp.hour
987 
									+ ":"
988 
									+ response[i].createTimestamp.minute
989 
									+ "|"
990 
									+ response[i].createTimestamp.dayOfMonth
991 
									+ "/"
992 
									+ response[i].createTimestamp.monthValue
993 
									+ "/"
994 
									+ response[i].createTimestamp.year
995 
									+ "</span> </div>" + "</div>";
996 
						}
24471 govind 997 
						$(".activity-container .modal-body").append(
998 
								assigneeMessage);
24417 govind 999 
					}
1000 
				}
24824 govind 1001 
				if (roleType == "true" || roleType == true) {
1002 
					$('.internalCheckBox').css('display', 'block');
1003 
					if (internal == true || internal == "true") {
1004 
						$('#internalCommunication').prop('checked', true);
1005 
					} else {
1006 
						$('#internalCommunication').prop('checked', false);
1007 
					}
1008 
 
1009 
				} else {
1010 
					$('.internalCheckBox').css('display', 'none');
1011 
				}
24417 govind 1012 
			});
1013 
}