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Rev Author Line No. Line
24417 govind 1 
$(function() {
2 
 
3 
	$(".create-ticket-category").live('click', function() {
4 
		console.log("create ticket category clicked......");
5 
		loadCreateCategory("main-content");
6 
	});
7 
	$(".create-region").live('click', function() {
8 
		loadCreateRegion("main-content");
9 
	});
24748 govind 10 
	$("#manager-ticket-search-by-partner-name").live(
24747 govind 11 
			'click',
12 
			function() {
13 
				var searchContent = $(this).data('id');
24748 govind 14 
				var searchValue = $("#typeaheadpartnername").val();
24747 govind 15 
				var searchType = $("#managersearchType").val();
16 
				var managerTicketStatus = $("#managerTicketStatus").val();
17 
				var managerTicketorderBy = $("#managerTicketorderBy").val();
18 
				if (typeof (searchContent) == "undefined" || !searchContent) {
19 
					searchContent = "";
20 
				}
21 
 
22 
				loadManagerTicket("main-content", managerTicketStatus,
23 
						managerTicketorderBy, searchType, searchContent,
24 
						searchValue);
25 
 
26 
			});
27 
	$("#retailer-details-search-button-by-ticketId").live(
28 
			'click',
29 
			function() {
30 
				var searchContent = $("#search-by-ticketId").val();
31 
				var searchType = $("#managersearchType").val();
32 
				var managerTicketStatus = $("#managerTicketStatus").val();
33 
				var managerTicketorderBy = $("#managerTicketorderBy").val();
34 
				if (typeof (searchContent) == "undefined" || !searchContent) {
35 
					searchContent = "";
36 
				}
37 
				if (searchContent == "" || searchContent == undefined
38 
						|| searchContent == null) {
39 
					alert("Input field can't be empty");
40 
					return false;
41 
				}
42 
				loadManagerTicket("main-content", managerTicketStatus,
43 
						managerTicketorderBy, searchType, searchContent, null);
44 
 
45 
			});
24787 govind 46 
	$("#assignee-ticket-search-by-partner-name").live(
47 
			'click',
48 
			function() {
49 
				var searchContent = $(this).data('id');
50 
				var searchValue = $("#typeaheadpartnernameforassignee").val();
51 
				var searchType = $("#assigneesearchType").val();
52 
				var ticketStatus = $("#ticketStatus").val();
53 
				var ticketorderBy = $("#orderBy").val();
54 
				console.log(ticketStatus);
55 
				console.log(ticketorderBy);
56 
				console.log(searchValue);
57 
				if (typeof (searchContent) == "undefined" || !searchContent) {
58 
					searchContent = "";
59 
				}
24747 govind 60 
 
24787 govind 61 
				loadMyTicket("main-content", ticketStatus,
62 
						ticketorderBy, searchType, searchContent,
63 
						searchValue);
64 
 
65 
			});
66 
	$("#assignee-retailer-details-search-button-by-ticketId").live(
67 
			'click',
68 
			function() {
69 
				var searchContent = $("#assignee-search-by-ticketId").val();
70 
				var searchType = $("#assigneesearchType").val();
71 
				var ticketStatus = $("#ticketStatus").val();
72 
				var ticketorderBy = $("#orderBy").val();
73 
				if (typeof (searchContent) == "undefined" || !searchContent) {
74 
					searchContent = "";
75 
				}
76 
				if (searchContent == "" || searchContent == undefined
77 
						|| searchContent == null) {
78 
					alert("Input field can't be empty");
79 
					return false;
80 
				}
81 
				console.log(ticketStatus);
82 
				console.log(ticketorderBy);
83 
				loadMyTicket("main-content", ticketStatus,
84 
						ticketorderBy, searchType, searchContent, null);
85 
 
86 
			});
87 
 
24620 govind 88 
	$("#ticket-last-activity").live('click', function() {
89 
		var ticketId = $(this).data('ticketid');
90 
		var activity = $(this).data('activity');
91 
		console.log(ticketId);
92 
		console.log(activity);
24699 govind 93 
		if (confirm("Are you sure!") == true) {
24620 govind 94 
			createLastActivity(ticketId, activity);
95 
		}
96 
	});
24471 govind 97 
 
24557 govind 98 
	$("#region").live('change', function() {
24620 govind 99 
		var regionId = $("#region").val();
24557 govind 100 
		console.log(regionId);
101 
		loadPartnerForRegion(regionId);
102 
	});
24747 govind 103 
	$("#managersearchType").live('change', function() {
104 
		var searchType = $("#managersearchType").val();
105 
		console.log(searchType);
106 
		var html;
107 
		if (searchType == "PARTNER_NAME") {
108 
			$('.byPartnerName').css('display', 'inline-block');
109 
			$('.byTicketId').css('display', 'none');
110 
			$("#search-by-ticketId").val("");
111 
		} else {
112 
			$('.byPartnerName').css('display', 'none');
113 
			$('.byTicketId').css('display', 'inline-block');
24748 govind 114 
			$('#manager-ticket-search-by-partner-name').data('id',"");
24747 govind 115 
		}
24557 govind 116 
 
24747 govind 117 
	});
24787 govind 118 
	$("#assigneesearchType").live('change', function() {
119 
		var searchType = $("#assigneesearchType").val();
120 
		console.log(searchType);
121 
		var html;
122 
		if (searchType == "PARTNER_NAME") {
123 
			$('.assigneebyPartnerName').css('display', 'inline-block');
124 
			$('.assigneebyTicketId').css('display', 'none');
125 
			$("#assignee-search-by-ticketId").val("");
126 
		} else {
127 
			$('.assigneebyPartnerName').css('display', 'none');
128 
			$('.assigneebyTicketId').css('display', 'inline-block');
129 
			$("#assignee-ticket-search-by-partner-name").data('id','');
130 
		}
24747 govind 131 
 
24787 govind 132 
	});
133 
 
24471 govind 134 
	$(".change-ticket-button")
135 
			.live(
136 
					'click',
137 
					function() {
138 
						var ticketId = $("#ticketId").val();
139 
						var subCategory = $("#subCategory").val();
140 
						var authUserId = $("#authUser").val();
24534 govind 141 
						var categoryId = $("#category").val();
24471 govind 142 
						console.log(ticketId);
143 
						if (subCategory == null || subCategory == ""
144 
								|| subCategory == undefined) {
145 
							alert("Choose appropriate subCategory");
24500 govind 146 
							return false;
24471 govind 147 
						}
24500 govind 148 
						console.log(authUserId);
24471 govind 149 
						if (confirm("Are you sure you want to change ticket!") == true) {
24534 govind 150 
							changeTicket(ticketId, subCategory, authUserId,
151 
									categoryId);
24471 govind 152 
						}
153 
					});
24439 govind 154 
	$("#edit-ticket").live('click', function() {
24471 govind 155 
 
156 
		var ticketId = $(this).data('ticketid1');
24467 govind 157 
		console.log(ticketId);
158 
		loadEditTicket(ticketId);
24439 govind 159 
	});
160 
	$(".manager-ticket").live('click', function() {
24747 govind 161 
		loadManagerTicket("main-content", null, null);
24439 govind 162 
	});
24417 govind 163 
	$(".ticketType").live('click', function() {
24534 govind 164 
		console.log("create Region");
24417 govind 165 
		loadCreateRegion("main-content");
166 
	});
24469 govind 167 
	$("#activities").live('click', function() {
24417 govind 168 
		var ticketId = $(this).data('ticketid');
169 
		var assignee = $(this).data('assignee');
170 
		console.log(assignee);
171 
		loadActivities(ticketId, assignee);
172 
	});
173 
	$(".my-ticket").live('click', function() {
24787 govind 174 
		loadMyTicket("main-content", null, null,null,null,null);
24417 govind 175 
	});
176 
	$("#close-ticket").live('click', function() {
177 
		var ticketId = $(this).data('ticketid');
24439 govind 178 
		closeTicket(ticketId);
24417 govind 179 
	});
180 
	$(".submit-message-button").live('click', function() {
181 
		var message = $("#activityMessage").val();
182 
		if (message == "" || message == null || message == undefined) {
183 
			alert("message field can't be empty");
24500 govind 184 
			return false;
24417 govind 185 
		}
186 
		var ticketId = $("#ticketIdforactivity").val();
187 
		var assignee = $("#assigneeUser").val();
188 
		console.log(message, ticketId, assignee);
189 
		createActivity(message, ticketId, assignee);
190 
	});
191 
 
192 
	$("#tickets-paginated .next").live(
193 
			'click',
194 
			function() {
24787 govind 195 
				var searchType = $("#assigneesearchType").val();
24699 govind 196 
				var ticketStatus = $("#ticketStatus").val();
24787 govind 197 
				var ticketStatus = $("#ticketStatus").val();
24699 govind 198 
				var orderBy = $("#orderBy").val();
24787 govind 199 
				var params;
200 
				if (searchType == "" || searchType == undefined
201 
						|| searchType == null || searchType == "TICKET_ID") {
202 
					params = {
203 
						"ticketStatus" : ticketStatus,
204 
						"orderby" : orderBy
205 
					};
206 
				} else {
207 
					var searchTerm = $("#assignee-partner-name-input").val();
208 
					console.log(searchTerm);
209 
					params = {
210 
						"ticketStatus" : ticketStatus,
211 
						"orderby" : orderBy,
212 
						"ticketSearchType" : searchType,
213 
						"searchTerm" : searchTerm
214 
					};
215 
				}
24747 govind 216 
				loadPaginatedNextItems('/cs/myticketPaginated', params,
24417 govind 217 
						'tickets-paginated', 'my-ticket-table',
218 
						'ticket-details-container');
219 
				$(this).blur();
220 
			});
221 
 
24467 govind 222 
	$("#manager-tickets-paginated .previous").live(
223 
			'click',
224 
			function() {
24747 govind 225 
 
226 
				var ticketStatus = $("#managerTicketStatus").val();
227 
				var orderBy = $("#managerTicketorderBy").val();
228 
				var searchType = $("#managersearchType").val();
229 
				var params;
24751 govind 230 
				if (searchType == "" || searchType == undefined
231 
						|| searchType == null || searchType == "TICKET_ID") {
24747 govind 232 
					params = {
233 
						"ticketStatus" : ticketStatus,
234 
						"orderby" : orderBy
235 
					};
236 
				} else {
237 
					var searchTerm = $("#partner-name-input").val();
238 
					console.log(searchTerm);
239 
					params = {
240 
						"ticketStatus" : ticketStatus,
241 
						"orderby" : orderBy,
242 
						"ticketSearchType" : searchType,
243 
						"searchTerm" : searchTerm
244 
					};
245 
				}
246 
				loadPaginatedPreviousItems('/cs/managerTicket-paginated',
247 
						params, 'manager-tickets-paginated',
248 
						'manager-ticket-table',
24467 govind 249 
						'manager-ticket-details-container');
250 
				$(this).blur();
251 
			});
252 
	$("#manager-tickets-paginated .next").live(
253 
			'click',
254 
			function() {
24747 govind 255 
				var ticketStatus = $("#managerTicketStatus").val();
256 
				var orderBy = $("#managerTicketorderBy").val();
257 
				var searchType = $("#managersearchType").val();
258 
				var params;
24751 govind 259 
				if (searchType == "" || searchType == undefined
260 
						|| searchType == null || searchType == "TICKET_ID") {
24747 govind 261 
					params = {
262 
						"ticketStatus" : ticketStatus,
263 
						"orderby" : orderBy
264 
					};
265 
				} else {
266 
					var searchTerm = $("#partner-name-input").val();
267 
					console.log(searchTerm);
268 
					params = {
269 
						"ticketStatus" : ticketStatus,
270 
						"orderby" : orderBy,
271 
						"ticketSearchType" : searchType,
272 
						"searchTerm" : searchTerm
273 
					};
274 
				}
24699 govind 275 
 
24747 govind 276 
				loadPaginatedNextItems('/cs/managerTicket-paginated', params,
24467 govind 277 
						'manager-tickets-paginated', 'manager-ticket-table',
278 
						'manager-ticket-details-container');
279 
				$(this).blur();
280 
			});
281 
 
24417 govind 282 
	$("#tickets-paginated .previous").live(
283 
			'click',
284 
			function() {
24787 govind 285 
				var searchType = $("#assigneesearchType").val();
24699 govind 286 
				var ticketStatus = $("#ticketStatus").val();
24787 govind 287 
				var ticketStatus = $("#ticketStatus").val();
24699 govind 288 
				var orderBy = $("#orderBy").val();
24787 govind 289 
				var params;
290 
				if (searchType == "" || searchType == undefined
291 
						|| searchType == null || searchType == "TICKET_ID") {
292 
					params = {
293 
						"ticketStatus" : ticketStatus,
294 
						"orderby" : orderBy
295 
					};
296 
				} else {
297 
					var searchTerm = $("#assignee-partner-name-input").val();
298 
					console.log(searchTerm);
299 
					params = {
300 
						"ticketStatus" : ticketStatus,
301 
						"orderby" : orderBy,
302 
						"ticketSearchType" : searchType,
303 
						"searchTerm" : searchTerm
304 
					};
305 
				}
24747 govind 306 
				loadPaginatedPreviousItems('/cs/myticketPaginated', params,
24417 govind 307 
						'tickets-paginated', 'my-ticket-table',
308 
						'ticket-details-container');
24467 govind 309 
				$(this).blur();
24417 govind 310 
			});
24471 govind 311 
	$("#positions-paginated .next").live(
312 
			'click',
313 
			function() {
314 
				loadPaginatedNextItems('/cs/position-paginated', null,
315 
						'positions-paginated', 'position-table',
316 
						'position-details-container');
317 
				$(this).blur();
318 
			});
24417 govind 319 
 
24471 govind 320 
	$("#positions-paginated .previous").live(
321 
			'click',
322 
			function() {
323 
				loadPaginatedPreviousItems('/cs/position-paginated', null,
324 
						'positions-paginated', 'position-table',
325 
						'position-details-container');
326 
				$(this).blur();
327 
			});
328 
 
24417 govind 329 
	$(".create-partner-region").live('click', function() {
330 
		loadCreatePartnerRegion("main-content");
331 
	});
332 
	$(".create-ticket").live('click', function() {
333 
		loadCreateTicket("main-content");
334 
	});
335 
	$(".create-ticket-button")
336 
			.live(
337 
					'click',
338 
					function() {
339 
						var categoryId = $('#category').val();
340 
						var subCategoryId = $('#subCategory').val();
341 
						if (categoryId == "" || categoryId == null
342 
								|| categoryId == undefined) {
343 
							alert("select appropriate category");
344 
							return false;
345 
						}
346 
						if (subCategoryId == "" || subCategoryId == null
347 
								|| subCategoryId == undefined) {
348 
							alert("select appropriate subCategoryId");
349 
							return false;
350 
						}
351 
						var dialog = bootbox
352 
								.dialog({
353 
									title : "Are you sure want to change create ticket!",
354 
									message : "<div class=form-inline'>"
355 
											+ "<label for='message'>Message:</label>"
356 
											+ "<textarea class='form-control' rows='2' id='message'></textarea>"
357 
											+ "</div>",
358 
									buttons : {
359 
										cancel : {
360 
											label : "cancel",
361 
											className : 'btn-danger',
362 
											callback : function() {
363 
												loadCreateTicket("main-content");
364 
											}
365 
										},
366 
										ok : {
367 
											label : "ok",
368 
											className : 'btn-info',
369 
											callback : function() {
370 
												message = $('#message').val();
371 
												console.log(message);
372 
												if (message == ""
373 
														|| message == null
374 
														|| message == undefined) {
375 
													alert("message field can't be empty");
376 
													return false;
377 
												}
378 
												var params = {
379 
													"categoryId" : categoryId,
380 
													"subCategoryId" : subCategoryId,
381 
													"message" : message
382 
												}
383 
												doPostAjaxRequestWithParamsHandler(
384 
														context
385 
																+ "/cs/createTicket",
386 
														params,
387 
														function(response) {
388 
															if (response == "true") {
389 
																alert("successfully created");
390 
																loadCreateTicket("main-content");
24620 govind 391 
															} else {
392 
																alert("You have reached maximum number of tickets , pls click on Resolved for the resolved tickets to create new.");
24417 govind 393 
															}
394 
														});
395 
 
396 
											}
397 
										}
398 
									}
399 
								});
400 
 
401 
					});
402 
	$(".create-position").live('click', function() {
403 
		loadCreatePosition("main-content");
404 
	});
405 
 
24534 govind 406 
	$("#ticketStatus").live('change', function() {
24699 govind 407 
		var ticketStatus = $("#ticketStatus").val();
408 
		var orderBy = $("#orderBy").val();
24787 govind 409 
		var searchType = $("#assigneesearchType").val();
410 
		if (searchType == "" || searchType == undefined
411 
				|| searchType == null) {
412 
			loadMyTicket("main-content", ticketStatus, orderBy,
413 
					null, null, null);
414 
		} else {
415 
			if (searchType == "PARTNER_NAME") {
416 
				var searchTerm = $("#assignee-partner-name-input").val();
417 
				var searchValue = $("#typeaheadpartnernameforassignee").val();
418 
				loadMyTicket("main-content", ticketStatus,
419 
						orderBy, searchType, searchTerm, searchValue);
420 
			} else {
421 
				var searchTerm = $("#assignee-search-by-ticketId").val();
422 
						loadMyTicket("main-content", ticketStatus,
423 
						orderBy, searchType, searchTerm, null);
424 
			}
425 
		}
24534 govind 426 
	});
24699 govind 427 
	$("#orderBy").live('change', function() {
428 
		var ticketStatus = $("#ticketStatus").val();
429 
		var orderBy = $("#orderBy").val();
24787 govind 430 
		var searchType = $("#assigneesearchType").val();
431 
		if (searchType == "" || searchType == undefined
432 
				|| searchType == null) {
433 
			loadMyTicket("main-content", ticketStatus, orderBy,
434 
					null, null, null);
435 
		} else {
436 
			if (searchType == "PARTNER_NAME") {
437 
				var searchTerm = $("#assignee-partner-name-input").val();
438 
				var searchValue = $("#typeaheadpartnernameforassignee").val();
439 
				loadMyTicket("main-content", ticketStatus,
440 
						orderBy, searchType, searchTerm, searchValue);
441 
			} else {
442 
				var searchTerm = $("#assignee-search-by-ticketId").val();
443 
				loadMyTicket("main-content", ticketStatus,
444 
						orderBy, searchType, searchTerm, null);
445 
			}
446 
		}
24534 govind 447 
	});
24747 govind 448 
	$("#managerTicketStatus").live(
449 
			'change',
450 
			function() {
451 
				var ticketStatus = $("#managerTicketStatus").val();
452 
				var orderBy = $("#managerTicketorderBy").val();
453 
				var searchType = $("#managersearchType").val();
454 
				if (searchType == "" || searchType == undefined
455 
						|| searchType == null) {
456 
					loadManagerTicket("main-content", ticketStatus, orderBy,
457 
							null, null, null);
458 
				} else {
459 
					if (searchType == "PARTNER_NAME") {
460 
						var searchTerm = $("#partner-name-input").val();
24748 govind 461 
						var searchValue = $("#typeaheadpartnername").val();
24747 govind 462 
						loadManagerTicket("main-content", ticketStatus,
463 
								orderBy, searchType, searchTerm, searchValue);
464 
					} else {
465 
						var searchTerm = $("#search-by-ticketId").val();
466 
						loadManagerTicket("main-content", ticketStatus,
467 
								orderBy, searchType, searchTerm, null);
468 
					}
469 
				}
470 
 
471 
			});
472 
	$("#managerTicketorderBy").live(
473 
			'change',
474 
			function() {
475 
				var ticketStatus = $("#managerTicketStatus").val();
476 
				var orderBy = $("#managerTicketorderBy").val();
477 
				var searchType = $("#managersearchType").val();
478 
				var searchType = $("#managersearchType").val();
479 
				if (searchType == "" || searchType == undefined
480 
						|| searchType == null) {
481 
					loadManagerTicket("main-content", ticketStatus, orderBy,
482 
							null, null, null);
483 
				} else {
484 
					if (searchType == "PARTNER_NAME") {
485 
						var searchTerm = $("#partner-name-input").val();
24748 govind 486 
						var searchValue = $("#typeaheadpartnername").val();
24747 govind 487 
						loadManagerTicket("main-content", ticketStatus,
488 
								orderBy, searchType, searchTerm, searchValue);
489 
					} else {
490 
						var searchTerm = $("#search-by-ticketId").val();
491 
						loadManagerTicket("main-content", ticketStatus,
492 
								orderBy, searchType, searchTerm, null);
493 
					}
494 
				}
495 
 
496 
			});
24417 govind 497 
	$("#category").live('change', function() {
498 
		var categoryId = $("#category").val();
24500 govind 499 
		$("#auth-user-for-category").hide();
24417 govind 500 
		loadSubCategories(categoryId);
501 
	});
502 
	$(".create-ticket-category-button")
503 
			.live(
504 
					'click',
505 
					function() {
506 
						console
507 
								.log("create-ticket-category-button clicked......");
508 
						var name = $("#categoryName").val();
509 
						var description = $("#categorydescription").val();
510 
						console.log(name, description);
511 
						if (name == "" || name == null || name == undefined) {
512 
							alert("Name field can't be empty");
513 
							return false;
514 
						}
515 
						if (description == "" || description == null
516 
								|| description == undefined) {
517 
							alert("Description field can't be empty");
518 
							return false;
519 
						}
520 
						if (confirm("Are you sure you want to create ticket category!") == true) {
521 
							createCategory("main-content", name, description);
522 
						}
523 
					});
524 
	$(".create-region-button")
525 
			.live(
526 
					'click',
527 
					function() {
528 
						var name = $("#regionName").val();
529 
						var description = $("#regiondescription").val();
530 
						if (name == "" || name == null || name == undefined) {
531 
							alert("Name field can't be empty");
532 
							return false;
533 
						}
534 
						if (description == "" || description == null
535 
								|| description == undefined) {
536 
							alert("Description field can't be empty");
537 
							return false;
538 
						}
539 
						if (confirm("Are you sure you want to create region!") == true) {
540 
							createRegion("main-content", name, description);
541 
						}
542 
					});
543 
 
544 
	$(".create-partner-region-button")
545 
			.live(
546 
					'click',
547 
					function() {
548 
 
549 
						var regionId = $("#region").val();
550 
						var fofoIds = $("#partner").val();
551 
						console.log(regionId, fofoIds);
552 
						if (regionId == "" || regionId == null
553 
								|| regionId == undefined) {
554 
							alert("regionId field can't be empty");
555 
							return false;
556 
						}
557 
						if (fofoIds == "" || fofoIds == null
558 
								|| fofoIds == undefined) {
559 
							alert("select appropriate partner");
560 
							return false;
561 
						}
562 
						if (confirm("Are you sure you want to create partner region!") == true) {
563 
							createPartnerRegion("main-content", regionId,
564 
									fofoIds);
565 
						}
566 
					});
567 
	$(".create-position-button")
568 
			.live(
569 
					'click',
570 
					function() {
571 
 
572 
						var authUser = $("#authUser").val();
573 
						var ticketCategoryPosition = $(
574 
								"#ticketCategoryPosition").val();
575 
						var escalationType = $("#escalationType").val();
576 
						var regionPosition = $("#regionPosition").val();
577 
						console.log(authUser, ticketCategoryPosition,
578 
								escalationType, regionPosition);
579 
						if (authUser == "" || authUser == null
580 
								|| authUser == undefined) {
581 
							alert("select appropriate authUser");
582 
							return false;
583 
						}
584 
						if (ticketCategoryPosition == ""
585 
								|| ticketCategoryPosition == null
586 
								|| ticketCategoryPosition == undefined) {
587 
							alert("select appropriate category");
588 
							return false;
589 
						}
590 
						if (escalationType == "" || escalationType == null
591 
								|| escalationType == undefined) {
592 
							alert("select appropriate escalationType");
593 
							return false;
594 
						}
595 
						if (regionPosition == "" || regionPosition == null
596 
								|| regionPosition == undefined) {
597 
							alert("select appropriate Region");
598 
							return false;
599 
						}
600 
						if (confirm("Are you sure you want to create Position!") == true) {
601 
							createPosition("main-content", authUser,
602 
									ticketCategoryPosition, escalationType,
603 
									regionPosition);
604 
						}
605 
					});
606 
 
607 
	$("#ticketCategory").live('change', function() {
608 
		console.log("change ticket category clicked......");
609 
		var ticketCategoryId = $(this).val();
610 
		console.log(ticketCategoryId);
611 
		loadticketSubCategoryById(ticketCategoryId);
612 
	});
613 
	$(".create-ticket-sub-category").live('click', function() {
614 
		console.log("create ticket category clicked......");
615 
		loadCreateSubCategory("main-content");
616 
	});
617 
 
618 
	$(".create-ticket-sub-category-button")
619 
			.live(
620 
					'click',
621 
					function() {
622 
						console
623 
								.log("create-ticket-category-button clicked......");
624 
						var name = $("#subcategoryName").val();
625 
						var description = $("#subcategorydescription").val();
626 
						var ticketCategoryId = $("#ticketCategory").val();
627 
						console.log(name, description);
628 
						if (name == "" || name == null || name == undefined) {
629 
							alert("Name field can't be empty");
630 
							return false;
631 
						}
632 
						if (description == "" || description == null
633 
								|| description == undefined) {
634 
							alert("Description field can't be empty");
635 
							return false;
636 
						}
637 
						if (ticketCategoryId == "" || ticketCategoryId == null
638 
								|| ticketCategoryId == undefined) {
639 
							alert("select appropriate category name");
640 
							return false;
641 
						}
642 
						if (confirm("Are you sure you want to create ticket category!") == true) {
643 
							createSubCategory("main-content", name,
644 
									description, ticketCategoryId);
645 
						}
646 
					});
24471 govind 647 
	$(".remove-position").live('click', function() {
648 
		var positionId = $(this).data('positionid');
649 
		if (confirm("Are you sure you want to remove position!") == true) {
24534 govind 650 
			removePosition(positionId);
24471 govind 651 
		}
652 
	});
24417 govind 653 
 
654 
});
655 
 
656 
function loadCreateCategory(domId) {
657 
	doGetAjaxRequestHandler(context + "/cs/createCategory", function(response) {
658 
		$('#' + domId).html(response);
659 
	});
660 
}
24534 govind 661 
function removePosition(positionId) {
662 
	doDeleteAjaxRequestHandler(context + "/cs/removePosition?positionId="
663 
			+ positionId, function(response) {
24471 govind 664 
		if (response == "true") {
665 
			alert("Position removed successfully");
666 
			loadCreatePosition("main-content");
667 
		}
668 
	});
669 
}
24417 govind 670 
 
671 
function loadCreateRegion(domId) {
672 
	doGetAjaxRequestHandler(context + "/cs/createRegion", function(response) {
673 
		$('#' + domId).html(response);
674 
	});
675 
}
24787 govind 676 
function loadMyTicket(domId, ticketStatus, sortOrder,ticketSearchType,searchTerm,searchValue) {
24620 govind 677 
 
24699 govind 678 
	if (ticketStatus == null && sortOrder == null) {
679 
		doGetAjaxRequestHandler(context + "/cs/myticket", function(response) {
680 
			$('#' + domId).html(response);
681 
		});
24787 govind 682 
	}
683 
	else if(ticketSearchType == null)
684 
	{
685 
	doGetAjaxRequestHandler(context + "/cs/myticket?ticketStatus="
686 
			+ ticketStatus + "&orderby=" + sortOrder, function(
687 
			response) {
688 
		$('#' + domId).html(response);
689 
	});
690 
	}
691 
	else {
24699 govind 692 
		doGetAjaxRequestHandler(context + "/cs/myticket?ticketStatus="
24787 govind 693 
				+ ticketStatus + "&orderby=" + sortOrder+ "&ticketSearchType="
694 
				+ ticketSearchType + "&searchTerm=" + searchTerm, function(
695 
						response) {
696 
					$('#' + domId).html(response);
697 
					if (ticketSearchType == "PARTNER_NAME") {
698 
						$('.assigneebyPartnerName').css('display', 'inline-block');
699 
						$('.assingeebyTicketId').css('display', 'none');
700 
						$("#typeaheadpartnernameforassignee").val(searchValue);
701 
						$("#assignee-partner-name-input").val(searchTerm);
702 
					} else {
703 
						$('.assigneebyPartnerName').css('display', 'none');
704 
						$('.assigneebyTicketId').css('display', 'inline-block');
705 
						$("#assignee-search-by-ticketId").val(searchTerm);
706 
					}
24699 govind 707 
		});
708 
	}
24417 govind 709 
}
710 
 
711 
function loadCreatePartnerRegion(domId) {
712 
	doGetAjaxRequestHandler(context + "/cs/createPartnerRegion", function(
713 
			response) {
714 
		$('#' + domId).html(response);
715 
	});
716 
}
717 
function loadCreatePosition(domId) {
718 
	doGetAjaxRequestHandler(context + "/cs/createPosition", function(response) {
719 
		$('#' + domId).html(response);
720 
	});
721 
}
722 
function loadSubCategories(categoryId) {
723 
	doGetAjaxRequestHandler(context
724 
			+ "/cs/getSubCategoriesByCategoryId?categoryId=" + categoryId,
725 
			function(response) {
726 
				$('#' + "create-ticket-sub-categories").html(response);
727 
			});
728 
}
729 
function createCategory(domId, name, description) {
730 
	var params = {
731 
		"name" : name,
732 
		"description" : description
733 
	}
734 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createCategory", params,
735 
			function(response) {
736 
				alert("Category created successfully");
737 
				loadCreateCategory(domId);
738 
			});
739 
}
24534 govind 740 
function changeTicket(ticketId, subCategoryId, authUserId, categoryId) {
24467 govind 741 
	var params = {
24471 govind 742 
		"ticketId" : ticketId,
743 
		"subCategoryId" : subCategoryId,
24500 govind 744 
		"authUserId" : authUserId,
24534 govind 745 
		"categoryId" : categoryId
24471 govind 746 
	}
747 
	doPostAjaxRequestWithParamsHandler(context + "/cs/edit-ticket", params,
748 
			function(response) {
749 
				if (response == "true") {
750 
					alert("Ticket changed successfully");
24751 govind 751 
					loadManagerTicket("main-content", null, null,null,null,null);
24471 govind 752 
				}
753 
			});
24467 govind 754 
}
24417 govind 755 
function createRegion(domId, name, description) {
756 
	var params = {
757 
		"name" : name,
758 
		"description" : description
759 
	}
760 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createRegion", params,
761 
			function(response) {
762 
				if (response == "true") {
763 
					alert("Region created successfully");
764 
					loadCreateRegion(domId);
765 
				}
766 
			});
767 
}
768 
function loadCreateSubCategory(domId) {
769 
	doGetAjaxRequestHandler(context + "/cs/createSubCategory", function(
770 
			response) {
771 
		$('#' + domId).html(response);
772 
	});
773 
}
24747 govind 774 
function loadManagerTicket(domId, ticketStatus, sortOrder, ticketSearchType,
775 
		searchTerm, searchValue) {
24751 govind 776 
	if (ticketStatus == null && sortOrder == null) {
24747 govind 777 
		doGetAjaxRequestHandler(context + "/cs/managerTicket", function(
778 
				response) {
24699 govind 779 
			$('#' + domId).html(response);
780 
		});
24751 govind 781 
	}
782 
	else if(ticketSearchType == null)
783 
		{
24747 govind 784 
		doGetAjaxRequestHandler(context + "/cs/managerTicket?ticketStatus="
24751 govind 785 
				+ ticketStatus + "&orderby=" + sortOrder, function(
786 
				response) {
787 
			$('#' + domId).html(response);
788 
		});
789 
		}
790 
	else {
791 
		doGetAjaxRequestHandler(context + "/cs/managerTicket?ticketStatus="
24747 govind 792 
				+ ticketStatus + "&orderby=" + sortOrder + "&ticketSearchType="
793 
				+ ticketSearchType + "&searchTerm=" + searchTerm, function(
794 
				response) {
795 
			$('#' + domId).html(response);
796 
			if (ticketSearchType == "PARTNER_NAME") {
797 
				$('.byPartnerName').css('display', 'inline-block');
798 
				$('.byTicketId').css('display', 'none');
24748 govind 799 
				$("#typeaheadpartnername").val(searchValue);
24747 govind 800 
				$("#partner-name-input").val(searchTerm);
801 
			} else {
802 
				$('.byPartnerName').css('display', 'none');
803 
				$('.byTicketId').css('display', 'inline-block');
804 
				$("#search-by-ticketId").val(searchTerm);
805 
			}
806 
		});
807 
	}
24439 govind 808 
}
24417 govind 809 
function loadCreateTicket(domId) {
810 
	doGetAjaxRequestHandler(context + "/cs/createTicket", function(response) {
811 
		$('#' + domId).html(response);
812 
	});
813 
}
814 
function loadticketSubCategoryById(ticketCategoryId) {
815 
	doGetAjaxRequestHandler(context
816 
			+ "/cs/getSubCategoryByCategoryId?ticketCategoryId="
817 
			+ ticketCategoryId, function(response) {
818 
		$(".ticket-sub-category-container").html(response);
819 
	});
820 
}
821 
function createPartnerRegion(domId, regionId, fofoIds) {
822 
	doPostAjaxRequestWithJsonHandler(context
823 
			+ "/cs/createPartnerRegion?regionId=" + regionId, JSON
824 
			.stringify(fofoIds), function(response) {
825 
		if (response == "true") {
826 
			alert("added region to partner successfully");
827 
			loadCreatePartnerRegion(domId);
828 
		}
829 
	});
830 
}
831 
function createSubCategory(domId, name, description, categoryId) {
832 
	var params = {
833 
		"categoryId" : categoryId,
834 
		"name" : name,
835 
		"description" : description
836 
	}
837 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createSubCategory",
838 
			params, function(response) {
839 
				alert("Sub Category created successfully");
840 
				loadCreateSubCategory(domId);
841 
			});
842 
}
24620 govind 843 
function createLastActivity(ticketId, activity) {
844 
	var params = {
845 
		"ticketId" : ticketId,
846 
		"lastactivity" : activity
847 
	}
848 
	doPostAjaxRequestWithParamsHandler(context + "/cs/create-last-activity",
849 
			params, function(response) {
850 
				if (response == "true") {
851 
					alert("successfully mark last activity");
24699 govind 852 
					loadMyTicket("main-content", null, null);
24620 govind 853 
				}
854 
			});
855 
}
24439 govind 856 
 
24417 govind 857 
function createPosition(domId, authUserId, categoryId, escalationType, regionId) {
858 
	var params = {
859 
		"authUserId" : authUserId,
860 
		"categoryId" : categoryId,
861 
		"escalationType" : escalationType,
862 
		"regionId" : regionId
863 
	}
864 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createPosition", params,
865 
			function(response) {
866 
				if (response == "true") {
867 
					alert("Position created successfully");
868 
					loadCreatePosition(domId);
869 
				}
870 
			});
871 
}
872 
function createActivity(message, ticketId, assigneeId) {
873 
	var params = {
874 
		"message" : message,
875 
		"ticketId" : ticketId,
24534 govind 876 
		"assigneeId" : assigneeId,
24417 govind 877 
	}
878 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createActivity", params,
879 
			function(response) {
880 
				response = JSON.parse(response);
881 
				var assigneeName = response.firstName;
882 
				loadActivities(ticketId, assigneeName)
883 
			});
884 
}
24471 govind 885 
function loadEditTicket(ticketId) {
886 
	doGetAjaxRequestHandler(context + "/cs/edit-ticket?ticketId=" + ticketId,
887 
			function(response) {
888 
				$(".modal-content").html(response);
889 
			});
24467 govind 890 
}
24557 govind 891 
function loadPartnerForRegion(regionId) {
892 
	doGetAjaxRequestHandler(context + "/cs/getPartners?regionId=" + regionId,
893 
			function(response) {
894 
				$("#partner-region-container").html(response);
895 
			});
896 
}
24417 govind 897 
function loadActivities(ticketId, assignee) {
898 
 
24469 govind 899 
	$(".activity-container .modal-body").empty();
24417 govind 900 
	$("#activityMessage").val("");
901 
	$("#ticketIdforactivity").val(ticketId);
902 
	console.log(ticketId);
903 
	doGetAjaxRequestHandler(
904 
			context + "/cs/getActivities?ticketId=" + ticketId,
905 
			function(response) {
906 
				response = JSON.parse(response);
907 
				console.log(response);
908 
				for (var i = 0; i < response.length; i++) {
909 
					if ((response[i].type == "OPENED" || response[i].type == "COMMUNICATION_IN")
910 
							&& response[i].createdBy == 0) {
911 
 
912 
						var partnerMessage = "<div class=\"incoming_msg\">"
913 
								+ "<div class=\"received_msg\">"
914 
								+ "<div class=\"received_withd_msg\">" + "<p>"
915 
								+ response[i].message + "</p>"
916 
								+ "<span class=\"time_date\"> "
917 
								+ response[i].createTimestamp.hour + ":"
918 
								+ response[i].createTimestamp.minute + "|"
919 
								+ response[i].createTimestamp.dayOfMonth + "/"
920 
								+ response[i].createTimestamp.monthValue + "/"
921 
								+ response[i].createTimestamp.year
922 
								+ "</span></div>" + "</div>" + "</div>";
24471 govind 923 
						$(".activity-container .modal-body").append(
924 
								partnerMessage);
24417 govind 925 
					}
926 
					if (response[i].type = "COMMUNICATION_OUT"
927 
							&& response[i].createdBy > 0) {
24620 govind 928 
						if (response[i].name) {
24574 govind 929 
							var assigneeMessage = "<div class=\"outgoing_msg\">"
24620 govind 930 
									+ "<div class=\"sent_msg\">"
931 
									+ "<span style=color:green>"
932 
									+ "~"
933 
									+ response[i].name
934 
									+ "<p>"
935 
									+ response[i].message
936 
									+ "</span></p>"
937 
									+ "<span class=\"time_date\">"
938 
									+ response[i].createTimestamp.hour
939 
									+ ":"
940 
									+ response[i].createTimestamp.minute
941 
									+ "|"
942 
									+ response[i].createTimestamp.dayOfMonth
943 
									+ "/"
944 
									+ response[i].createTimestamp.monthValue
945 
									+ "/"
946 
									+ response[i].createTimestamp.year
947 
									+ "</span> </div>" + "</div>";
948 
						} else {
949 
							var assigneeMessage = "<div class=\"outgoing_msg\">"
950 
									+ "<div class=\"sent_msg\">"
951 
									+ "<p>"
952 
									+ response[i].message
953 
									+ "</span></p>"
954 
									+ "<span class=\"time_date\">"
955 
									+ response[i].createTimestamp.hour
956 
									+ ":"
957 
									+ response[i].createTimestamp.minute
958 
									+ "|"
959 
									+ response[i].createTimestamp.dayOfMonth
960 
									+ "/"
961 
									+ response[i].createTimestamp.monthValue
962 
									+ "/"
963 
									+ response[i].createTimestamp.year
964 
									+ "</span> </div>" + "</div>";
965 
						}
24471 govind 966 
						$(".activity-container .modal-body").append(
967 
								assigneeMessage);
24417 govind 968 
					}
969 
				}
970 
			});
971 
}