Subversion Repositories SmartDukaan

$(function() {

	$(".create-ticket-category").live('click', function() {

		console.log("create ticket category clicked......");

		loadCreateCategory("main-content");

	});

	$(".create-region").live('click', function() {

		loadCreateRegion("main-content");

	});

	$("#ticket-last-activity").live('click', function() {

		var ticketId = $(this).data('ticketid');

		var activity = $(this).data('activity');

		console.log(ticketId);

		console.log(activity);

		if (confirm("Are you sure!") == true) {

			createLastActivity(ticketId, activity);

		}

	});

	$("#region").live('change', function() {

		var regionId = $("#region").val();

		console.log(regionId);

		loadPartnerForRegion(regionId);

	});

	$(".change-ticket-button")

			.live(

					'click',

					function() {

						var ticketId = $("#ticketId").val();

						var subCategory = $("#subCategory").val();

						var authUserId = $("#authUser").val();

						var categoryId = $("#category").val();

						console.log(ticketId);

						if (subCategory == null || subCategory == ""

								|| subCategory == undefined) {

							alert("Choose appropriate subCategory");

							return false;

						}

						console.log(authUserId);

						if (confirm("Are you sure you want to change ticket!") == true) {

							changeTicket(ticketId, subCategory, authUserId,

									categoryId);

						}

					});

	$("#edit-ticket").live('click', function() {

		var ticketId = $(this).data('ticketid1');

		console.log(ticketId);

		loadEditTicket(ticketId);

	});

	$(".manager-ticket").live('click', function() {

		loadManagerTicket("main-content",null,null);

	});

	$(".ticketType").live('click', function() {

		console.log("create Region");

		loadCreateRegion("main-content");

	});

	$("#activities").live('click', function() {

		var ticketId = $(this).data('ticketid');

		var assignee = $(this).data('assignee');

		console.log(assignee);

		loadActivities(ticketId, assignee);

	});

	$(".my-ticket").live('click', function() {

		loadMyTicket("main-content", null, null);

	});

	$("#close-ticket").live('click', function() {

		var ticketId = $(this).data('ticketid');

		closeTicket(ticketId);

	});

	$(".submit-message-button").live('click', function() {

		var message = $("#activityMessage").val();

		if (message == "" || message == null || message == undefined) {

			alert("message field can't be empty");

			return false;

		}

		var ticketId = $("#ticketIdforactivity").val();

		var assignee = $("#assigneeUser").val();

		console.log(message, ticketId, assignee);

		createActivity(message, ticketId, assignee);

	});

	$("#tickets-paginated .next").live(

			'click',

			function() {

				var ticketStatus = $("#ticketStatus").val();

				var orderBy = $("#orderBy").val();

				var params = {

						"ticketStatus":ticketStatus,

						"orderby":orderBy

						};

				loadPaginatedNextItems('/cs/myticketPaginated',params,

						'tickets-paginated', 'my-ticket-table',

						'ticket-details-container');

				$(this).blur();

			});

	$("#manager-tickets-paginated .previous").live(

			'click',

			function() {

				loadPaginatedPreviousItems('/cs/managerTicket-paginated', null,

						'manager-tickets-paginated', 'manager-ticket-table',

						'manager-ticket-details-container');

				$(this).blur();

			});

	$("#manager-tickets-paginated .next").live(

			'click',

			function() {

				loadPaginatedNextItems('/cs/managerTicket-paginated', null,

						'manager-tickets-paginated', 'manager-ticket-table',

						'manager-ticket-details-container');

				$(this).blur();

			});

	$("#tickets-paginated .previous").live(

			'click',

			function() {

				var ticketStatus = $("#ticketStatus").val();

				var orderBy = $("#orderBy").val();

				var params = {

						"ticketStatus":ticketStatus,

						"orderby":orderBy

						};

				loadPaginatedPreviousItems('/cs/myticketPaginated',params,

						'tickets-paginated', 'my-ticket-table',

						'ticket-details-container');

				$(this).blur();

			});

	$("#positions-paginated .next").live(

			'click',

			function() {

				loadPaginatedNextItems('/cs/position-paginated', null,

						'positions-paginated', 'position-table',

						'position-details-container');

				$(this).blur();

			});

	$("#positions-paginated .previous").live(

			'click',

			function() {

				loadPaginatedPreviousItems('/cs/position-paginated', null,

						'positions-paginated', 'position-table',

						'position-details-container');

				$(this).blur();

			});

	$(".create-partner-region").live('click', function() {

		loadCreatePartnerRegion("main-content");

	});

	$(".create-ticket").live('click', function() {

		loadCreateTicket("main-content");

	});

	$(".create-ticket-button")

			.live(

					'click',

					function() {

						var categoryId = $('#category').val();

						var subCategoryId = $('#subCategory').val();

						if (categoryId == "" || categoryId == null

								|| categoryId == undefined) {

							alert("select appropriate category");

							return false;

						}

						if (subCategoryId == "" || subCategoryId == null

								|| subCategoryId == undefined) {

							alert("select appropriate subCategoryId");

							return false;

						}

						var dialog = bootbox

								.dialog({

									title : "Are you sure want to change create ticket!",

									message : "<div class=form-inline'>"

											+ "<label for='message'>Message:</label>"

											+ "<textarea class='form-control' rows='2' id='message'></textarea>"

											+ "</div>",

									buttons : {

										cancel : {

											label : "cancel",

											className : 'btn-danger',

											callback : function() {

												loadCreateTicket("main-content");

											}

										},

										ok : {

											label : "ok",

											className : 'btn-info',

											callback : function() {

												message = $('#message').val();

												console.log(message);

												if (message == ""

														|| message == null

														|| message == undefined) {

													alert("message field can't be empty");

													return false;

												}

												var params = {

													"categoryId" : categoryId,

													"subCategoryId" : subCategoryId,

													"message" : message

												}

												doPostAjaxRequestWithParamsHandler(

														context

																+ "/cs/createTicket",

														params,

														function(response) {

															if (response == "true") {

																alert("successfully created");

																loadCreateTicket("main-content");

															} else {

																alert("You have reached maximum number of tickets , pls click on Resolved for the resolved tickets to create new.");

															}

														});

											}

										}

									}

								});

					});

	$(".create-position").live('click', function() {

		loadCreatePosition("main-content");

	});

	$("#ticketStatus").live('change', function() {

		var ticketStatus = $("#ticketStatus").val();

		var orderBy = $("#orderBy").val();

		console.log(ticketStatus);

		console.log(orderBy);

		loadMyTicket("main-content", ticketStatus, orderBy);

	});

	$("#orderBy").live('change', function() {

		var ticketStatus = $("#ticketStatus").val();

		var orderBy = $("#orderBy").val();

		console.log(ticketStatus);

		console.log(orderBy);

		loadMyTicket("main-content", ticketStatus, orderBy);

	});

	$("#managerTicketStatus").live('change', function() {

		var ticketStatus = $("#managerTicketStatus").val();

		var orderBy = $("#managerTicketorderBy").val();

		console.log(ticketStatus);

		console.log(orderBy);

		loadManagerTicket("main-content", ticketStatus, orderBy);

	});

	$("#managerTicketorderBy").live('change', function() {

		var ticketStatus = $("#managerTicketStatus").val();

		var orderBy = $("#managerTicketorderBy").val();

		console.log(ticketStatus);

		console.log(orderBy);

		loadManagerTicket("main-content", ticketStatus, orderBy);

	});

	$("#category").live('change', function() {

		var categoryId = $("#category").val();

		$("#auth-user-for-category").hide();

		loadSubCategories(categoryId);

	});

	$(".create-ticket-category-button")

			.live(

					'click',

					function() {

						console

								.log("create-ticket-category-button clicked......");

						var name = $("#categoryName").val();

						var description = $("#categorydescription").val();

						console.log(name, description);

						if (name == "" || name == null || name == undefined) {

							alert("Name field can't be empty");

							return false;

						}

						if (description == "" || description == null

								|| description == undefined) {

							alert("Description field can't be empty");

							return false;

						}

						if (confirm("Are you sure you want to create ticket category!") == true) {

							createCategory("main-content", name, description);

						}

					});

	$(".create-region-button")

			.live(

					'click',

					function() {

						var name = $("#regionName").val();

						var description = $("#regiondescription").val();

						if (name == "" || name == null || name == undefined) {

							alert("Name field can't be empty");

							return false;

						}

						if (description == "" || description == null

								|| description == undefined) {

							alert("Description field can't be empty");

							return false;

						}

						if (confirm("Are you sure you want to create region!") == true) {

							createRegion("main-content", name, description);

						}

					});

	$(".create-partner-region-button")

			.live(

					'click',

					function() {

						var regionId = $("#region").val();

						var fofoIds = $("#partner").val();

						console.log(regionId, fofoIds);

						if (regionId == "" || regionId == null

								|| regionId == undefined) {

							alert("regionId field can't be empty");

							return false;

						}

						if (fofoIds == "" || fofoIds == null

								|| fofoIds == undefined) {

							alert("select appropriate partner");

							return false;

						}

						if (confirm("Are you sure you want to create partner region!") == true) {

							createPartnerRegion("main-content", regionId,

									fofoIds);

						}

					});

	$(".create-position-button")

			.live(

					'click',

					function() {

						var authUser = $("#authUser").val();

						var ticketCategoryPosition = $(

								"#ticketCategoryPosition").val();

						var escalationType = $("#escalationType").val();

						var regionPosition = $("#regionPosition").val();

						console.log(authUser, ticketCategoryPosition,

								escalationType, regionPosition);

						if (authUser == "" || authUser == null

								|| authUser == undefined) {

							alert("select appropriate authUser");

							return false;

						}

						if (ticketCategoryPosition == ""

								|| ticketCategoryPosition == null

								|| ticketCategoryPosition == undefined) {

							alert("select appropriate category");

							return false;

						}

						if (escalationType == "" || escalationType == null

								|| escalationType == undefined) {

							alert("select appropriate escalationType");

							return false;

						}

						if (regionPosition == "" || regionPosition == null

								|| regionPosition == undefined) {

							alert("select appropriate Region");

							return false;

						}

						if (confirm("Are you sure you want to create Position!") == true) {

							createPosition("main-content", authUser,

									ticketCategoryPosition, escalationType,

									regionPosition);

						}

					});

	$("#ticketCategory").live('change', function() {

		console.log("change ticket category clicked......");

		var ticketCategoryId = $(this).val();

		console.log(ticketCategoryId);

		loadticketSubCategoryById(ticketCategoryId);

	});

	$(".create-ticket-sub-category").live('click', function() {

		console.log("create ticket category clicked......");

		loadCreateSubCategory("main-content");

	});

	$(".create-ticket-sub-category-button")

			.live(

					'click',

					function() {

						console

								.log("create-ticket-category-button clicked......");

						var name = $("#subcategoryName").val();

						var description = $("#subcategorydescription").val();

						var ticketCategoryId = $("#ticketCategory").val();

						console.log(name, description);

						if (name == "" || name == null || name == undefined) {

							alert("Name field can't be empty");

							return false;

						}

						if (description == "" || description == null

								|| description == undefined) {

							alert("Description field can't be empty");

							return false;

						}

						if (ticketCategoryId == "" || ticketCategoryId == null

								|| ticketCategoryId == undefined) {

							alert("select appropriate category name");

							return false;

						}

						if (confirm("Are you sure you want to create ticket category!") == true) {

							createSubCategory("main-content", name,

									description, ticketCategoryId);

						}

					});

	$(".remove-position").live('click', function() {

		var positionId = $(this).data('positionid');

		if (confirm("Are you sure you want to remove position!") == true) {

			removePosition(positionId);

		}

	});

});

function loadCreateCategory(domId) {

	doGetAjaxRequestHandler(context + "/cs/createCategory", function(response) {

		$('#' + domId).html(response);

	});

}

function removePosition(positionId) {

	doDeleteAjaxRequestHandler(context + "/cs/removePosition?positionId="

			+ positionId, function(response) {

		if (response == "true") {

			alert("Position removed successfully");

			loadCreatePosition("main-content");

		}

	});

}

function loadCreateRegion(domId) {

	doGetAjaxRequestHandler(context + "/cs/createRegion", function(response) {

		$('#' + domId).html(response);

	});

}

function loadMyTicket(domId, ticketStatus, sortOrder) {

	if (ticketStatus == null && sortOrder == null) {

		doGetAjaxRequestHandler(context + "/cs/myticket", function(response) {

			$('#' + domId).html(response);

		});

	} else {

		doGetAjaxRequestHandler(context + "/cs/myticket?ticketStatus="

				+ ticketStatus + "&orderby=" + sortOrder, function(response) {

			$('#' + domId).html(response);

		});

	}

}

function loadCreatePartnerRegion(domId) {

	doGetAjaxRequestHandler(context + "/cs/createPartnerRegion", function(

			response) {

		$('#' + domId).html(response);

	});

}

function loadCreatePosition(domId) {

	doGetAjaxRequestHandler(context + "/cs/createPosition", function(response) {

		$('#' + domId).html(response);

	});

}

function loadSubCategories(categoryId) {

	doGetAjaxRequestHandler(context

			+ "/cs/getSubCategoriesByCategoryId?categoryId=" + categoryId,

			function(response) {

				$('#' + "create-ticket-sub-categories").html(response);

			});

}

function createCategory(domId, name, description) {

	var params = {

		"name" : name,

		"description" : description

	}

	doPostAjaxRequestWithParamsHandler(context + "/cs/createCategory", params,

			function(response) {

				alert("Category created successfully");

				loadCreateCategory(domId);

			});

}

function changeTicket(ticketId, subCategoryId, authUserId, categoryId) {

	var params = {

		"ticketId" : ticketId,

		"subCategoryId" : subCategoryId,

		"authUserId" : authUserId,

		"categoryId" : categoryId

	}

	doPostAjaxRequestWithParamsHandler(context + "/cs/edit-ticket", params,

			function(response) {

				if (response == "true") {

					alert("Ticket changed successfully");

					loadManagerTicket("main-content",null,null);

				}

			});

}

function createRegion(domId, name, description) {

	var params = {

		"name" : name,

		"description" : description

	}

	doPostAjaxRequestWithParamsHandler(context + "/cs/createRegion", params,

			function(response) {

				if (response == "true") {

					alert("Region created successfully");

					loadCreateRegion(domId);

				}

			});

}

function loadCreateSubCategory(domId) {

	doGetAjaxRequestHandler(context + "/cs/createSubCategory", function(

			response) {

		$('#' + domId).html(response);

	});

}

function loadManagerTicket(domId,ticketStatus,sortOrder) {

	if (ticketStatus == null && sortOrder == null) {

	doGetAjaxRequestHandler(context + "/cs/managerTicket", function(response) {

		$('#' + domId).html(response);

	});

	}

	else

		{

		doGetAjaxRequestHandler(context + "/cs/managerTicket?ticketStatus="+ticketStatus+"&orderby="+sortOrder, function(response) {

			$('#' + domId).html(response);

		});

		}

}

function loadCreateTicket(domId) {

	doGetAjaxRequestHandler(context + "/cs/createTicket", function(response) {

		$('#' + domId).html(response);

	});

}

function loadticketSubCategoryById(ticketCategoryId) {

	doGetAjaxRequestHandler(context

			+ "/cs/getSubCategoryByCategoryId?ticketCategoryId="

			+ ticketCategoryId, function(response) {

		$(".ticket-sub-category-container").html(response);

	});

}

function createPartnerRegion(domId, regionId, fofoIds) {

	doPostAjaxRequestWithJsonHandler(context

			+ "/cs/createPartnerRegion?regionId=" + regionId, JSON

			.stringify(fofoIds), function(response) {

		if (response == "true") {

			alert("added region to partner successfully");

			loadCreatePartnerRegion(domId);

		}

	});

}

function createSubCategory(domId, name, description, categoryId) {

	var params = {

		"categoryId" : categoryId,

		"name" : name,

		"description" : description

	}

	doPostAjaxRequestWithParamsHandler(context + "/cs/createSubCategory",

			params, function(response) {

				alert("Sub Category created successfully");

				loadCreateSubCategory(domId);

			});

}

function createLastActivity(ticketId, activity) {

	var params = {

		"ticketId" : ticketId,

		"lastactivity" : activity

	}

	doPostAjaxRequestWithParamsHandler(context + "/cs/create-last-activity",

			params, function(response) {

				if (response == "true") {

					alert("successfully mark last activity");

					loadMyTicket("main-content", null, null);

				}

			});

}

function closeTicket(ticketId) {

	var dialog = bootbox

			.dialog({

				title : "Are you sure want to close ticket!",

				message : "<div class=\"col-lg-6 form-group\">"

						+ "<input placeholder=\"Happy Code\" id=\"happyCode\" name=\"happyCode\" type=\"text\"  class=\"form-control input-sm\">"

						+ "</div>",

				buttons : {

					cancel : {

						label : "cancel",

						className : 'btn-danger',

						callback : function() {

							loadMyTicket("main-content",null,null);

						}

					},

					ok : {

						label : "ok",

						className : 'btn-info',

						callback : function() {

							happyCode = $('#happyCode').val();

							console.log(happyCode);

							if (happyCode == "" || happyCode == null

									|| happyCode == undefined) {

								alert("happyCode field can't be empty");

								return false;

							}

							var params = {

								"ticketId" : ticketId,

								"happyCode" : happyCode

							}

							doPostAjaxRequestWithParamsHandler(context

									+ "/cs/closeTicket", params, function(

									response) {

								alert("Ticket close successfully");

								loadMyTicket("main-content", null, null);

							});

						}

					}

				}

			});

}

function createPosition(domId, authUserId, categoryId, escalationType, regionId) {

	var params = {

		"authUserId" : authUserId,

		"categoryId" : categoryId,

		"escalationType" : escalationType,

		"regionId" : regionId

	}

	doPostAjaxRequestWithParamsHandler(context + "/cs/createPosition", params,

			function(response) {

				if (response == "true") {

					alert("Position created successfully");

					loadCreatePosition(domId);

				}

			});

}

function createActivity(message, ticketId, assigneeId) {

	var params = {

		"message" : message,

		"ticketId" : ticketId,

		"assigneeId" : assigneeId,

	}

	doPostAjaxRequestWithParamsHandler(context + "/cs/createActivity", params,

			function(response) {

				response = JSON.parse(response);

				var assigneeName = response.firstName;

				loadActivities(ticketId, assigneeName)

			});

}

function loadEditTicket(ticketId) {

	doGetAjaxRequestHandler(context + "/cs/edit-ticket?ticketId=" + ticketId,

			function(response) {

				$(".modal-content").html(response);

			});

}

function loadPartnerForRegion(regionId) {

	doGetAjaxRequestHandler(context + "/cs/getPartners?regionId=" + regionId,

			function(response) {

				$("#partner-region-container").html(response);

			});

}

function loadActivities(ticketId, assignee) {

	$(".activity-container .modal-body").empty();

	$("#activityMessage").val("");

	$("#ticketIdforactivity").val(ticketId);

	console.log(ticketId);

	doGetAjaxRequestHandler(

			context + "/cs/getActivities?ticketId=" + ticketId,

			function(response) {

				response = JSON.parse(response);

				console.log(response);

				for (var i = 0; i < response.length; i++) {

					if ((response[i].type == "OPENED" || response[i].type == "COMMUNICATION_IN")

							&& response[i].createdBy == 0) {

						var partnerMessage = "<div class=\"incoming_msg\">"

								+ "<div class=\"received_msg\">"

								+ "<div class=\"received_withd_msg\">" + "<p>"

								+ response[i].message + "</p>"

								+ "<span class=\"time_date\"> "

								+ response[i].createTimestamp.hour + ":"

								+ response[i].createTimestamp.minute + "|"

								+ response[i].createTimestamp.dayOfMonth + "/"

								+ response[i].createTimestamp.monthValue + "/"

								+ response[i].createTimestamp.year

								+ "</span></div>" + "</div>" + "</div>";

						$(".activity-container .modal-body").append(

								partnerMessage);

					}

					if (response[i].type = "COMMUNICATION_OUT"

							&& response[i].createdBy > 0) {

						if (response[i].name) {

							var assigneeMessage = "<div class=\"outgoing_msg\">"

									+ "<div class=\"sent_msg\">"

									+ "<span style=color:green>"

									+ "~"

									+ response[i].name

									+ "<p>"

									+ response[i].message

									+ "</span></p>"

									+ "<span class=\"time_date\">"

									+ response[i].createTimestamp.hour

									+ ":"

									+ response[i].createTimestamp.minute

									+ "|"

									+ response[i].createTimestamp.dayOfMonth

									+ "/"

									+ response[i].createTimestamp.monthValue

									+ "/"

									+ response[i].createTimestamp.year

									+ "</span> </div>" + "</div>";

						} else {

							var assigneeMessage = "<div class=\"outgoing_msg\">"

									+ "<div class=\"sent_msg\">"

									+ "<p>"

									+ response[i].message

									+ "</span></p>"

									+ "<span class=\"time_date\">"

									+ response[i].createTimestamp.hour

									+ ":"

									+ response[i].createTimestamp.minute

									+ "|"

									+ response[i].createTimestamp.dayOfMonth

									+ "/"

									+ response[i].createTimestamp.monthValue

									+ "/"

									+ response[i].createTimestamp.year

									+ "</span> </div>" + "</div>";

						}

						$(".activity-container .modal-body").append(

								assigneeMessage);

					}

				}

			});

}